Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1607 Views
0 replies
7 likes
Security

1607 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445956 Views
970 replies
108 likes
Account

445956 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199060 Views
119 replies
116 likes
Account

1199060 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
13m ago
Maria
Moderator
108318 Views
72 replies
11 likes
Account
Login
Premium

108318 Views
72 replies
11 likes

Paying two premium subscriptions

My husband and I are pay for two subscriptions for 9.99 monthly which total to 20.00 monthly we should be charged only the the 9.99 for the family plan it comes out the one PayPal account. If this is not correct I have no choice but to terminate our ...

cc11365
Newbie
My husband and I are pay for two subscriptions for 9.99 monthly which total to 20.00 monthly we should be charged only the the 9.99 for the family plan it comes out the one PayPal account. If this is...
2016-03-18 12:46:23 PM
2016-03-21 6:12:52 AM
MattSuda
Spotify Star
127 Views
1 replies
0 likes
Premium

127 Views
1 replies
0 likes

Can you permenantly delete my Spotify account please l?

Can you delete my account please. Looking for this to happen ASAP

lenny5001
Newbie
Can you delete my account please. Looking for this to happen ASAP
2016-03-18 3:18:59 PM
2016-03-21 6:07:22 AM
MattSuda
Spotify Star
150 Views
1 replies
0 likes
Account
Subscription

150 Views
1 replies
0 likes

Facebook & Email

I logged on to my Facebook account to Spotify app . I freeze my Facebook account closing my Spotify account. I want to do with my Spotify account login password adresiv mail . What should I do?

user-removed
Visitor
I logged on to my Facebook account to Spotify app . I freeze my Facebook account closing my Spotify account. I want to do with my Spotify account login password adresiv mail . What should I do?
2016-03-19 10:44:47 AM
2016-03-21 5:56:08 AM
MattSuda
Spotify Star
133 Views
1 replies
0 likes
Account
Free
Login
Security
Subscription
Unlimited

133 Views
1 replies
0 likes

Can't Cancel Premium Trial!!

I have been trying to cancel premium trial subscription for two days! I have gone through all the steps mentioned in the website, but once I have to re-enter my password for "verification" it says that it is incorrect. How can it be incorrect if I ju...

libragigi190
Newbie
I have been trying to cancel premium trial subscription for two days! I have gone through all the steps mentioned in the website, but once I have to re-enter my password for "verification" it says th...
2016-03-19 8:15:30 AM
2016-03-21 5:53:08 AM
MattSuda
Spotify Star
141 Views
1 replies
0 likes
Subscription

141 Views
1 replies
0 likes

Withdraw twice each month

Hi, it is taken 99x2 sek each month from my bank account, I have always just had one Spotify user. Where is it possible to find anyone to talk to about this?Thanks

Erikssonfanny
Newbie
Hi, it is taken 99x2 sek each month from my bank account, I have always just had one Spotify user. Where is it possible to find anyone to talk to about this? Thanks
2016-03-19 2:03:16 PM
2016-03-21 5:52:26 AM
MattSuda
Spotify Star
183 Views
1 replies
0 likes
Account

183 Views
1 replies
0 likes

How do I remove a family member?

I am on a family plus two plan. I want to remove one account and go with family plus one. How would I do this?

1238794839
Newbie
I am on a family plus two plan. I want to remove one account and go with family plus one. How would I do this?
2016-03-19 2:15:34 PM
2016-03-21 5:51:56 AM
MattSuda
Spotify Star
246 Views
1 replies
0 likes
Account
Subscription

246 Views
1 replies
0 likes

Refund

I just started my premium yesterday 3-19-2016 second time I get really bad sound on my device, I thought it was my device had it checked out its not my device gong to try a different route. I didn't think my payment has processed it but if so please ...

mariaroddavis
Newbie
I just started my premium yesterday 3-19-2016 second time I get really bad sound on my device, I thought it was my device had it checked out its not my device gong to try a different route. I didn't ...
2016-03-19 5:59:23 PM
2016-03-21 5:34:30 AM
MattSuda
Spotify Star
120 Views
1 replies
0 likes
Account

120 Views
1 replies
0 likes

2 accounts

I have 2 accounts..but I want to close one.

Cquinn82
Newbie
I have 2 accounts..but I want to close one.
2016-03-19 11:23:51 PM
2016-03-21 5:24:41 AM
MattSuda
Spotify Star
115 Views
1 replies
0 likes

115 Views
1 replies
0 likes

Help, gift subscription not working

I tried to redeem a gift subscription given to me, but it doesnt work. Please helpSubscription code: [removed]

jobrazildesign
Newbie
I tried to redeem a gift subscription given to me, but it doesnt work. Please help Subscription code: [removed]
2016-03-20 3:04:19 AM
2016-03-21 5:14:33 AM
MattSuda
Spotify Star
124 Views
1 replies
0 likes
Other
Subscription

124 Views
1 replies
0 likes

Was on premium and now on free

Hi, My supscription was cancelled and now I cant play any songs. I've tried going online but it keeps telling me to unlock premium which was already charged to my account. Would love the help, Thanks.

timreyeswpg
Newbie
Hi, My supscription was cancelled and now I cant play any songs. I've tried going online but it keeps telling me to unlock premium which was already charged to my account. Would lov...
2016-03-20 3:15:23 AM
2016-03-21 5:14:01 AM
MattSuda
Spotify Star
133 Views
1 replies
0 likes
Account
Premium
Subscription

133 Views
1 replies
0 likes

I have Spotify Premium, no problem. I bought it for my wife and it is only free version.

I just noticed a recurring bill for 12.99 to iTunes. She used my AMEX to upgrade to premium several months ago but has only had "Free". We have not been able to figure it out. Mine is 9.99, I cancelled the recurring 12.99 charge on iTunes. How do o g...

jbow52
Regular
I just noticed a recurring bill for 12.99 to iTunes. She used my AMEX to upgrade to premium several months ago but has only had "Free". We have not been able to figure it out. Mine is 9.99, I cancell...
2016-03-20 3:20:31 AM
2016-03-21 5:12:51 AM
MattSuda
Spotify Star
139 Views
1 replies
0 likes
Premium

139 Views
1 replies
0 likes

Student Premium got auto-upgraded to regular Premium, but I'm still a student...

Hi, Looks like my Student Premium just hit its year mark and it automatically renewed me to the more expensive premium. I'm still a student, however, so is there a way for Spotify to cancel the higher premium that I was just charged with today and al...

jguy13
Newbie
Hi, Looks like my Student Premium just hit its year mark and it automatically renewed me to the more expensive premium. I'm still a student, however, so is there a way for Spotify to c...
2016-03-20 3:32:59 AM
2016-03-21 5:05:03 AM
MattSuda
Spotify Star
139 Views
1 replies
0 likes
Account
Premium
Subscription

139 Views
1 replies
0 likes

"sighn out everywhere"

So there was a point a few months back where my subscription lapsed. rather, I cancelled it for a few months. I started my subscrition back up since then. BUT Inbetween the times I had the subscription I hit the "sign out everywhere" button from my c...

XilE-
Newbie
So there was a point a few months back where my subscription lapsed. rather, I cancelled it for a few months. I started my subscrition back up since then. BUT Inbetween the times I had the subscripti...
2016-03-20 5:22:11 AM
2016-03-21 4:59:06 AM
MattSuda
Spotify Star
216 Views
1 replies
0 likes
Account

216 Views
1 replies
0 likes

Account Disabled, someone claimed same payment details

Hi, I tried to login to my spotify yesterday on my phone under the username "meolox" to repeated error messages. I emailed spotify support and received an email back saying: Your Spotify account has been disabled and put under investigation, because ...

meolox2
Newbie
Hi, I tried to login to my spotify yesterday on my phone under the username "meolox" to repeated error messages. I emailed spotify support and received an email back saying: Your Spoti...
2016-03-20 11:47:26 AM
2016-03-21 4:51:21 AM
MattSuda
Spotify Star
174 Views
1 replies
0 likes
Account

174 Views
1 replies
0 likes

Solved!! I need spotify in Europe, Kosovo.

What do I do so I can use it over here? Is there a solution for me?

Festimcahani
Newbie
What do I do so I can use it over here? Is there a solution for me?
2016-03-20 1:32:23 PM
2016-03-21 4:49:47 AM
MattSuda
Spotify Star
4657 Views
1 replies
0 likes
Account

4657 Views
1 replies
0 likes

Not eligible for spotify premium college

But I was stilled charged twice in the process of determining whether or not.

youngsimba98
Newbie
But I was stilled charged twice in the process of determining whether or not.
2016-03-20 8:46:06 PM
2016-03-21 4:31:02 AM
MattSuda
Spotify Star
196 Views
1 replies
1 likes
Account
Premium
Subscription

196 Views
1 replies
1 likes

Cant Change Facebook Login Option

Im in trouble here ,i have signed up using facebook account and i dont use facebook anymore , but i need spotify , which is impossible to do because ihave to go through facebook login, How do i change it to just email and pass? i found new similiar q...

user-removed
Visitor
Im in trouble here ,i have signed up using facebook account and i dont use facebook anymore , but i need spotify , which is impossible to do because ihave to go through facebook login, How do i...
2016-03-20 9:33:51 PM
2016-03-21 4:28:40 AM
MattSuda
Spotify Star
137 Views
1 replies
0 likes
Account

137 Views
1 replies
0 likes

Cancel spotify

I signed up for 3 months of Spotify but I now want to cancel it

Mickmarklew
Newbie
I signed up for 3 months of Spotify but I now want to cancel it
2016-03-20 10:02:33 PM
2016-03-21 4:28:08 AM
MattSuda
Spotify Star
147 Views
1 replies
0 likes
Subscription

147 Views
1 replies
0 likes

Can't Upgrade

Hello, i'm a new spotify user. So i got my free 7-days trial and i already fall in love with this app. I only left with 2 more days before it's expired so i want to upgrade my spotify to premium. The problem is, i can't seem to pay the subscription w...

alennor
Newbie
Hello, i'm a new spotify user. So i got my free 7-days trial and i already fall in love with this app. I only left with 2 more days before it's expired so i want to upgrade my spotify to premium...
2016-03-21 1:57:27 AM
2016-03-21 4:20:03 AM
MattSuda
Spotify Star
373 Views
1 replies
0 likes
Premium
Subscription

373 Views
1 replies
0 likes

Student discount

I keep trying to sign up for the premium student discount but even time I finish putting in my school and name it says something went wrong.

Pmg57
Casual Listener
I keep trying to sign up for the premium student discount but even time I finish putting in my school and name it says something went wrong.
2016-03-21 3:02:23 AM
2016-03-21 4:00:37 AM
MattSuda
Spotify Star
486 Views
9 replies
0 likes
Premium

486 Views
9 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts