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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2900 Views
  • 0 replies
  • 8 likes
  • Security
  • 2900 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455441 Views
  • 973 replies
  • 109 likes
  • Account
  • 455441 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201930 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201930 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110213 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110213 Views
  • 72 replies
  • 12 likes

Family account

I have Spotify family me plus 1 but heS logged in using my information on a separate device why can't we listen to what we want at the same time??

  • Newbie
  • I have Spotify family me plus 1 but heS logged in using my information on a separate device why can't we listen to what we want at the same time??
  • MaryS
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 149 Views
  • 1 replies
  • 0 likes

How to cancel spotify premium on mobile

Hi I accidently pressed spotify premium trial and I cant cancel it on my iphone please help

  • Newbie
  • Hi I accidently pressed spotify premium trial and I cant cancel it on my iphone please help
  • KatesHere
  • Community Legend
  • 4180 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 4180 Views
  • 1 replies
  • 0 likes

Picture on Profile

How do I change my account name? Im desperate! And I also want to change my picture please!

  • Newbie
  • How do I change my account name? Im desperate! And I also want to change my picture please!
  • KatesHere
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 183 Views
  • 1 replies
  • 0 likes

Subscription

I can not unsubscribe. The directions that I have been given off the website are not correct. Thank you

  • Newbie
  • I can not unsubscribe. The directions that I have been given off the website are not correct. Thank you
  • KatesHere
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Getting no where with customer support

Tweets , DM Messages on twitter , emails , contact forms , I've been on to Spotify since half past nine this morning and had 0 response , I have been charged four times for premium and im still on a free ... This is beyond a joke , I want my money ba...

  • Newbie
  • Tweets , DM Messages on twitter , emails , contact forms , I've been on to Spotify since half past nine this morning and had 0 response , I have been charged four times for premium and im still on a ...
  • KatesHere
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Receive error code 3 when tring to login with Windows app

Every time I try to login to the Windows app I recieve Error Code 3 that my user id or password is incorrect. I have no issues logging in through my browser. I disabled the sms code on my Facebook, and have tried uninstalling the app and unstalling a...

  • Newbie
  • Every time I try to login to the Windows app I recieve Error Code 3 that my user id or password is incorrect. I have no issues logging in through my browser. I disabled the sms code on my Facebook, a...
  • slingjack
  • Newbie
  • 192 Views
  • 1 replies
  • 0 likes
  • Security
  • 192 Views
  • 1 replies
  • 0 likes

Spotify taking my money

I first started off by paying £0.99 for a 3 month deal which enables the user to listen to music without wifi (for my friend) but after 3 months I didnt know it would automatically go on Premium and my friend didnt know either so they charged me £9.9...

  • Newbie
  • I first started off by paying £0.99 for a 3 month deal which enables the user to listen to music without wifi (for my friend) but after 3 months I didnt know it would automatically go on Premium and ...
  • Steph_B
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Other
  • 144 Views
  • 1 replies
  • 0 likes

Incorrect username or password

I cant login to spotify web player or the desktop version my accounts through facebook when i click login the screen just shakes and says incorrect username or password ive tried deleting spotify app off facebook and relogging to no effect.

  • Casual Listener
  • I cant login to spotify web player or the desktop version my accounts through facebook when i click login the screen just shakes and says incorrect username or password ive tried deleting spotify app...
  • osornios
  • Spotify Star
  • 369 Views
  • 3 replies
  • 0 likes
  • Login
  • 369 Views
  • 3 replies
  • 0 likes

Problema al generar una contraseña para un dispositivo.

Saludos: Al generar una contraseña cualquiera, el sistema simplemente me arroja este error. Con cualquier combinacion. Que puedo hacer?

  • Newbie
  • Saludos:   Al generar una contraseña cualquiera, el sistema simplemente me arroja este error. Con cualquier combinacion.   Que puedo hacer?
  • Steph_B
  • Roadie
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 422 Views
  • 1 replies
  • 0 likes

Spotify on windows stops automaticly after some minutes

When I start up Spotify it automatically stops/ends after a few minutes which is very frustrating.

  • Newbie
  • When I start up Spotify it automatically stops/ends after a few minutes which is very frustrating.
  • Steph_B
  • Roadie
  • 142 Views
  • 3 replies
  • 0 likes
  • Other
  • 142 Views
  • 3 replies
  • 0 likes

Spotify Premium Studenten

Hallo,Ich wollte mir spotify Premium für Studenten abonnieren. Mein Problem ist, dass meine Universität in der Niederlande ist und so nicht in dem Register vorhanden. Kann ich es trotzdem irgendwie abonnieren?

  • Newbie
  • Hallo, Ich wollte mir spotify Premium für Studenten abonnieren. Mein Problem ist, dass meine Universität in der Niederlande ist und so nicht in dem Register vorhanden. Kann ich es trotzdem irgendw...
  • Steph_B
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • Premium
  • 320 Views
  • 1 replies
  • 0 likes

Devices cannot log in

I have checked the subscription page, and I have premium. It worked for a week or two. Then this started. I can log in on the website. I cannot log in with devices. I have one password, and have used the one-password built-in functionality on the dev...

  • Newbie
  • I have checked the subscription page, and I have premium.   It worked for a week or two.   Then this started.  I can log in on the website.  I cannot log in with devices. &nb...
  • Steph_B
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Booted From Student Premium

It switched me automatically from my student discount premium to a regular premium. What is the easiest way to switch bacK

  • Newbie
  • It switched me automatically from my student discount premium to a regular premium. What is the easiest way to switch bacK
  • Steph_B
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Can't log in in spotify web & desktop PC (Windows 10)

Hi I just turned my PC on and opened spotify app on W10, but it logged me out and told me that the username or the pw is wrong!? I tried to log in on the web, but when I clicked "log in" (anmelden german because I live in Austria), the site didn't op...

  • Visitor
  • Hi   I just turned my PC on and opened spotify app on W10, but it logged me out and told me that the username or the pw is wrong!? I tried to log in on the web, but when I clicked "log in" (an...
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Direct number

Is there a DIRECT NUMBER to speak to a Rep or tech support

  • Newbie
  • Is there a DIRECT NUMBER to speak to a Rep or tech support
  • Steph_B
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Other
  • 166 Views
  • 1 replies
  • 0 likes

Rogers

Hello, I am paying for Spotify premium but just signed with Rogers where I get it for free. How do o set up my account so it is free through my cell phone plan with Rogers? Thanks.

  • Newbie
  • Hello, I am paying for Spotify premium but just signed with Rogers where I get it for free. How do o set up my account so it is free through my cell phone plan with Rogers? Thanks.
  • zackg007
  • Music Fan
  • 289 Views
  • 2 replies
  • 0 likes
  • Premium
  • 289 Views
  • 2 replies
  • 0 likes

Payed twice due to error message

Hello, yesterday I wanted to make a new subscription and tried to pay with PayPal. After I confirmed the payment it gave me an error message saying that something went wrong and no money has been removed from my PayPal. Of course I tested if I had go...

  • Casual Listener
  • Hello,   yesterday I wanted to make a new subscription and tried to pay with PayPal. After I confirmed the payment it gave me an error message saying that something went wrong and no money has...
  • osornios
  • Spotify Star
  • 182 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 182 Views
  • 3 replies
  • 0 likes

Activation code

How long does it take to receive the activation code by email?

  • Newbie
  • How long does it take to receive the activation code by email?
  • Mads_munksgaard
  • Newbie
  • 421 Views
  • 1 replies
  • 0 likes
  • Premium
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! publicity

Hello, I made an unlimited account few years ago, principally to get rid of the advertisement . Lately I had to reboot my computer and reinstall Spotify. All of a sudden my account has advertisement again!! What can I do?

  • Casual Listener
  • Hello, I made an unlimited account few years ago, principally to get rid of the advertisement . Lately I had to reboot my computer and reinstall Spotify. All of a sudden my account has advertise...
  • osornios
  • Spotify Star
  • 326 Views
  • 3 replies
  • 0 likes
  • Unlimited
  • 326 Views
  • 3 replies
  • 0 likes

Getting charged for premium, dont have one.

Found on my bank statement that im getting charged 10.81 for ady spotify but i never entered my credit card info.

  • Newbie
  • Found on my bank statement that im getting charged 10.81 for ady spotify but i never entered my credit card info.
  • osornios
  • Spotify Star
  • 766 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 766 Views
  • 3 replies
  • 0 likes