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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, My premium account has been hacked. Because i recived an email that i chanced my emailadress successful but that wasn't me! I contaced the supprt from the email, but after 5 days i have still no responce. Please help.
I keep trying to cancel my subscription, but it always renews and charges me please refund my two months worth!! Thank you
I got that subscription in December it's up today , I cancelled my premium membership back to free as I seen Spotify automatically took €9.99 out of my account but it's pending , do I get that money back because I cancelled and went to free
My wife and I have had separate accounts for about a year now and we have just upgraded to the Family Account. However, because we are a mixed nationality couple, she is having trouble joining the account. She gets a message saying that she needs to ...
I have just been billed for a new month of spotify premium but i want to switch to the student discount. Would i have to wait til the end of the billing period to avoid being billed 2 times or is there a way i can switch now and somehow not be billed...
If I am cancelling premium but I have just paid for this month, do I still get to listen to premium until the next payment or does that cut me off? I don't want to cancel it now if I can't listen to it after paying for it!
Hello, Is there a way to contact someone at Spotify to fix my payments? I have changed the credit card details in my account, and they are correct there, but it is still coming off of a different credit card. Please help! Thanks,Sheryl
My son signed up for the free trial membership months ago. It expired so now my credit card is being charged $9.99 every month. I have repeatedly tried to cancel the subscription but with no avail. I just want to cancel the subscription and stop bein...
A while ago i made a spotify account under my main email, and i forgot i made it completely. Im trying to change my email now because the email i have on account isnt active anymore. I removed the new email from the old account but it is still not al...
I am currently on the regular premium because i didnt know about the student premium discount. Is there anyway i can just switch or do i have to cancel my regular sub then re-sub?
Please fix my account thanks
I solved the issue by myself and have been waiting all weekend to access my account, Can any spotify representatives help me?
Morning guys, My Premium account appears to have been hacked. Every time I log in on my iPad or my Android phone there's songs I haven't played which appear in my songs list, R&B stuff that I would never listen to. Someone is also creating playlists ...
There is no way I am able to downgrade from a family plan with 4 memebers to a family plan with 2 members. Please advise how I can do this, at the moment I have just had to cancel my family plan, but can not select which family plan to join next.
Hey there! I moved to a different city, opened a new bank account and closed the old one. Because I'm paying with direct debiting I need to change my bank account or i can't pay the monthly costs at 04/05/2016! Can you help me? It would be great!Gree...
I would first like to start out and say how I love what spotify is. This last year has been the best music experience(in my life) eaisly in the last 20 years for cost/collection size. Before to have acsess to this size library would cost $10,000's+ N...
Hello,My wife and I each have premium accounts being paid separately. We would like to combine our accounts and add our daughter to the family plan. How can we do this easily and keep both of our playlists intact? Thank you.
I recently connected my account to my Facebook to get it working with Tunespeak, but I then disconnected, no longer interested in using that program, but my Facebook information (name/profile picture) won't go away. I've tried reconnecting and discon...
I have just moved from the UK, where I was a free user, to Malta and want to recover all the stuff I saved and peole I follow and so on. Is this possible? If I upgrade to premium will all my stuf come back? At the moment I have nothing and am cross!!