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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Josete1766
  • Casual Listener
  • 255516 Views
  • 472 replies
  • 30 likes
  • Account
    Free
  • 255516 Views
  • 472 replies
  • 30 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12884 Views
  • 6 replies
  • 11 likes
  • Security
  • 12884 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528223 Views
  • 989 replies
  • 113 likes
  • Account
  • 528223 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127854 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127854 Views
  • 74 replies
  • 12 likes

Canceling subscription

My son signed up for the free trial membership months ago. It expired so now my credit card is being charged $9.99 every month. I have repeatedly tried to cancel the subscription but with no avail. I just want to cancel the subscription and stop bein...

  • Casual Listener
  • My son signed up for the free trial membership months ago. It expired so now my credit card is being charged $9.99 every month. I have repeatedly tried to cancel the subscription but with no avail. I...
  • driveflanger
  • Community Legend
  • 376 Views
  • 2 replies
  • 0 likes
  • Premium
  • 376 Views
  • 2 replies
  • 0 likes

Change Email on Account

A while ago i made a spotify account under my main email, and i forgot i made it completely. Im trying to change my email now because the email i have on account isnt active anymore. I removed the new email from the old account but it is still not al...

  • Casual Listener
  • A while ago i made a spotify account under my main email, and i forgot i made it completely. Im trying to change my email now because the email i have on account isnt active anymore. I removed the ne...
  • driveflanger
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Switching from regular prmium to student

I am currently on the regular premium because i didnt know about the student premium discount. Is there anyway i can just switch or do i have to cancel my regular sub then re-sub?

  • Newbie
  • I am currently on the regular premium because i didnt know about the student premium discount. Is there anyway i can just switch or do i have to cancel my regular sub then re-sub?
  • Nico
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Fix my account

Please fix my account thanks

  • Newbie
  • Please fix my account thanks
  • Maxim
  • Spotify Star
  • 1488 Views
  • 5 replies
  • 0 likes
  • Account
  • 1488 Views
  • 5 replies
  • 0 likes

Spotify locked my account regarding an issue I had

I solved the issue by myself and have been waiting all weekend to access my account, Can any spotify representatives help me?

  • Casual Listener
  • I solved the issue by myself and have been waiting all weekend to access my account, Can any spotify representatives help me?
  • user-removed
  • Not applicable
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 251 Views
  • 1 replies
  • 0 likes

CLOSED

CLOSED

  • Visitor
  • CLOSED
  • user-removed
  • Not applicable
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 199 Views
  • 1 replies
  • 0 likes

Account hacked

Morning guys, My Premium account appears to have been hacked. Every time I log in on my iPad or my Android phone there's songs I haven't played which appear in my songs list, R&B stuff that I would never listen to. Someone is also creating playlists ...

  • Newbie
  • Morning guys,   My Premium account appears to have been hacked.   Every time I log in on my iPad or my Android phone there's songs I haven't played which appear in my songs list, R&...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Changing to a different familyplan

There is no way I am able to downgrade from a family plan with 4 memebers to a family plan with 2 members. Please advise how I can do this, at the moment I have just had to cancel my family plan, but can not select which family plan to join next.

  • Newbie
  • There is no way I am able to downgrade from a family plan with 4 memebers to a family plan with 2 members. Please advise how I can do this, at the moment I have just had to cancel my family plan, but...
  • Jayb72
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Payment type: Change bank account

Hey there! I moved to a different city, opened a new bank account and closed the old one. Because I'm paying with direct debiting I need to change my bank account or i can't pay the monthly costs at 04/05/2016! Can you help me? It would be great!Gree...

  • Newbie
  • Hey there! I moved to a different city, opened a new bank account and closed the old one. Because I'm paying with direct debiting I need to change my bank account or i can't pay the monthly costs at ...
  • MattSuda
  • Spotify Star
  • 564 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 564 Views
  • 1 replies
  • 0 likes

Subscription payment method bitcoin

I would first like to start out and say how I love what spotify is. This last year has been the best music experience(in my life) eaisly in the last 20 years for cost/collection size. Before to have acsess to this size library would cost $10,000's+ N...

  • Casual Listener
  • I would first like to start out and say how I love what spotify is. This last year has been the best music experience(in my life) eaisly in the last 20 years for cost/collection size. Before to have ...
  • Nadinemorrus
  • Newbie
  • 6591 Views
  • 10 replies
  • 28 likes
  • Subscription
  • 6591 Views
  • 10 replies
  • 28 likes

Combining two accounts to family

Hello,My wife and I each have premium accounts being paid separately. We would like to combine our accounts and add our daughter to the family plan. How can we do this easily and keep both of our playlists intact? Thank you.

  • Newbie
  • Hello, My wife and I each have premium accounts being paid separately. We would like to combine our accounts and add our daughter to the family plan.  How can we do this easily and keep both of...
  • 0x412E2047696C
  • Roadie
  • 675 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 675 Views
  • 1 replies
  • 0 likes

Facebook data staying after disconnecting my Facebook

I recently connected my account to my Facebook to get it working with Tunespeak, but I then disconnected, no longer interested in using that program, but my Facebook information (name/profile picture) won't go away. I've tried reconnecting and discon...

  • Casual Listener
  • I recently connected my account to my Facebook to get it working with Tunespeak, but I then disconnected, no longer interested in using that program, but my Facebook information (name/profile picture...
  • Maxim
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

using abroad

I have just moved from the UK, where I was a free user, to Malta and want to recover all the stuff I saved and peole I follow and so on. Is this possible? If I upgrade to premium will all my stuf come back? At the moment I have nothing and am cross!!

  • Newbie
  • I have just moved from the UK, where I was a free user,  to Malta and want to recover all the stuff I saved and peole I follow and so on. Is this possible? If I upgrade to premium will all my st...
  • Maxim
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! HELP!

So the 31st of December of 2015 I paid for a spotify gift card because I didn't want to use a credit card. The gift card was 30$ worth it. I paid 0.99$ for 3 months (that was offer that was going around). Now my account says that is going to expire a...

  • Newbie
  • So the 31st of December of 2015 I paid for a spotify gift card because I didn't want to use a credit card. The gift card was 30$ worth it. I paid 0.99$ for 3 months (that was offer that was going aro...
  • JCdotnl
  • Roadie
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Does the free trial renew automatically?

I started the seven day free trial on my Kindle Fire. Does it renew automatically? If it does, how do I cancel it so that it won't renew after the trial is over?

  • Casual Listener
  • I started the seven day free trial on my Kindle Fire. Does it renew automatically? If it does, how do I cancel it so that it won't renew after the trial is over?
  • JCdotnl
  • Roadie
  • 1642 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1642 Views
  • 1 replies
  • 0 likes

Reembolso, me cobraron cuando ya habia cancelado mi cuenta

como dice el titulo, habia ya cancelado mi cuenta de prueba por un mes antes de que se me cobrara, hoy me encuentro con que me han cobrado por el servicio premium y yo ni siquiera he ingresado a ni a la aplicacion ni a la pagina de spotify, ya he ent...

  • Newbie
  • como dice el titulo, habia ya cancelado mi cuenta de prueba por un mes antes de que se me cobrara, hoy me encuentro con que me han cobrado por el servicio premium y yo ni siquiera he ingresado a ni a...
  • jiajp
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 389 Views
  • 1 replies
  • 0 likes

Can't log in with facebook

Heyy, eversince a few days ago I cannot login with facebook. The login screen appears for a few seconds in my browser and then wents away without getting me logged in. I reinstalled it several times and I restarted my computer all with no help. Can s...

  • Casual Listener
  • Heyy, eversince a few days ago I cannot login with facebook. The login screen appears for a few seconds in my browser and then wents away without getting me logged in. I reinstalled it several t...
  • Maarku23
  • Casual Listener
  • 354 Views
  • 3 replies
  • 0 likes
  • Free
    Login
  • 354 Views
  • 3 replies
  • 0 likes

Paguei minha na conta por boleto, hoje já é sábado e nada

Paguei minha conta por boleto na segunda feira, hoje já é sábado, e gostaria muito de usar minha conta esse fim de semana. Mais de 4 dias úteis e nada do reconhecimento do meu pagamento.

  • Newbie
  • Paguei minha conta por boleto na segunda feira, hoje já é sábado, e gostaria muito de usar minha conta esse fim de semana. Mais de 4 dias úteis e nada do reconhecimento do meu pagamento.
  • jiajp
  • Casual Listener
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Spotify Introductory offer premium Php 9

Hi Guys!. I was planning to Get spotify premium here at the Philippines. The introductory Price cost Php 9 Only.But when I tried paying by mobile, paying by bank, Paying by cash or Paying by Mobile Carrier points. It gives me the regular Price of Php...

  • Newbie
  • Hi Guys!.  I was planning to Get spotify premium here at the Philippines. The introductory Price cost Php 9 Only. But when I tried paying by mobile, paying by bank, Paying by cash or Payin...
  • jfgbash
  • Newbie
  • 2115 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2115 Views
  • 3 replies
  • 0 likes

My account email was changed

I have gotten an email today from spotify saying my email has changed but it wasn't me i submitted a email to the account details. how long does it normally take for them to read emails and respond back?

  • Casual Listener
  • I have gotten an email today from spotify saying my email has changed but it wasn't me i submitted a email to the account details.  how long does it normally take for them to read emails and re...
  • jamsterkid
  • Newbie
  • 491 Views
  • 2 replies
  • 0 likes
  • Account
  • 491 Views
  • 2 replies
  • 0 likes