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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383459 Views
  • 918 replies
  • 107 likes
  • Account
  • 383459 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166566 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166566 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97162 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97162 Views
  • 68 replies
  • 10 likes

Charging the wrong card help.

Hi, so, on my account details, the correct card information is entered but I'm not getting charged from that card. I've waited a few months to see if it's just that one time but I'm still getting charged on my old card even though I updated my card i...

  • Casual Listener
  • Hi, so, on my account details, the correct card information is entered but I'm not getting charged from that card. I've waited a few months to see if it's just that one time but I'm still getting cha...
  • Þor
  • Casual Listener
  • 192 Views
  • 3 replies
  • 0 likes
  • Account
  • 192 Views
  • 3 replies
  • 0 likes

Spotify for students

I had Spotify premium before I started college how can I update my account to get the discount?

  • Newbie
  • I had Spotify premium before I started college how can I update my account to get the discount?
  • user-removed
  • Not applicable
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

How do I upgrade a family plan from 2 to 3 family members

Title says it all :-). I have a family plan for 2 and want to upgrade to 3. How do I do that?

  • Newbie
  • Title says it all :-). I have a family plan for 2 and want to upgrade to 3. How do I do that?
  • user-removed
  • Not applicable
  • 141 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Can't login into registered email (Premium Account)

I can't login into my premium account on other devices as I can't remember the password. I can login into it on my PC and my old phone though. The old email was removed due to microsoft upgrading old ID's to Outlook using an alias, however it removed...

  • Newbie
  • I can't login into my premium account on other devices as I can't remember the password. I can login into it on my PC and my old phone though. The old email was removed due to microsoft upgrading old...
  • Skarabel01
  • Newbie
  • 278 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 278 Views
  • 2 replies
  • 0 likes

Paid but not getting premium benefits

I paid for a premium account but my account is not showing as premium

  • Newbie
  • I paid for a premium account but my account is not showing as premium
  • user-removed
  • Not applicable
  • 282 Views
  • 3 replies
  • 0 likes
  • Premium
  • 282 Views
  • 3 replies
  • 0 likes

Deleting my facebook account

Im deleting my facebook account, but "If your account was created with Facebook, you can't disconnect it."Soo what will happend to my spotify acc then? Can i trasfer it from old facebook acc to new facebook acc?

  • Visitor
  • Im deleting my facebook account, but "If your account was created with Facebook, you can't disconnect it." Soo what will happend to my spotify acc then?  Can i trasfer it from old facebook acc...
  • user-removed
  • Not applicable
  • 201 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 201 Views
  • 2 replies
  • 1 likes

Unlinked Spotify From Facebook However...

So i created a spotify account in earlier 2015 without a facebook account. Now when i decided to link both facebook and spotify together i had no idea it would actaully show my full name and picture. So i decided to unlink them, but yet my account di...

  • Newbie
  • So i created a spotify account in earlier 2015 without a facebook account.   Now when i decided to link both facebook and spotify together i had no idea it would actaully show my full name and p...
  • Pete
  • Roadie
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 273 Views
  • 2 replies
  • 0 likes

30 days free trial

I just accepted the 30 days free trial but the payment says that i have to pay for spotify in 7 days... Am i being scammed by spotify or have I done something wrong???Plz help! https://gyazo.com/dcce3ede1d7b599cf63bf52c2d4c2a2c

  • Newbie
  • I just accepted the 30 days free trial but the payment says that i have to pay for spotify in 7 days... Am i being scammed by spotify or have I done something wrong??? Plz help!   https://g...
  • user-removed
  • Not applicable
  • 157 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Cargo a premium sin servicii

Tengo 5 Veces el cargo a mi Tarjeta el dia d ayer y la prima de Sigue pausado.

  • Casual Listener
  • Tengo 5 Veces el cargo a mi Tarjeta el dia d ayer y la prima de Sigue pausado.
  • user-removed
  • Not applicable
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
  • 105 Views
  • 1 replies
  • 0 likes

spotify not working

Every time I got on to Spotify it takes a while to load then it tells me there has been an error with the audio not being able to start and I should restart the page. Well I have done that and still the same. What do I do???

  • Regular
  • Every time I got on to Spotify it takes a while to load then it tells me there has been an error with the audio not being able to start and I should restart the page. Well I have done that and still ...
  • elevnevie
  • Regular
  • 297 Views
  • 6 replies
  • 0 likes
  • Account
  • 297 Views
  • 6 replies
  • 0 likes

This track is not available. Why? I do have premium account.

This track is not avaliable. If you have the file on your computer you can import it... This is so so so annoying ! Why did I pay for premium account ? Please fix this. It's all tracks, i can play just fine on iphone, and offline downloaded songs, bu...

  • Casual Listener
  • This track is not avaliable. If you have the file on your computer you can import it... This is so so so annoying ! Why did I pay for premium account ? Please fix this. It's all tracks, i can pl...
  • kbrooksc
  • Community Legend
  • 331 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 331 Views
  • 5 replies
  • 0 likes

2 accounts 1 credit card

After using Songza and Rdio, apple music and spotify seen so archaic. However, I have opened a new account at home to use with the sonos system. No issue.I also have a sonos in the office, so I opened another separate account, which seems so illogica...

  • Casual Listener
  • After using Songza and Rdio, apple music and spotify seen so archaic. However, I have opened a new account at home to use with the sonos system. No issue. I also have a sonos in the office, so I ope...
  • kbrooksc
  • Community Legend
  • 558 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 558 Views
  • 5 replies
  • 0 likes

Solved!! Song request

I have scoured all of your support pages and none of them help at all. I just want to talk to someone about getting a song on to spotify. I am not the artist, i am not a label. I just want to have this song on my offline and spotify doesnt offer this...

  • Casual Listener
  • I have scoured all of your support pages and none of them help at all. I just want to talk to someone about getting a song on to spotify. I am not the artist, i am not a label. I just want to have th...
  • kbrooksc
  • Community Legend
  • 212 Views
  • 3 replies
  • 1 likes
  • Premium
  • 212 Views
  • 3 replies
  • 1 likes

Premium Payment issue...

I try to pay premium account payment for 1 week but I cant. From the support link, I send a message that includes the problems I have and I have done what they told me like; I tried Chrome, Internet Explorer, Mozilla and Opera browsers and also their...

  • Newbie
  • I try to pay premium account payment for 1 week but I cant. From the support link, I send a message that includes the problems I have and I have done what they told me like;    I tried Ch...
  • kbrooksc
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 103 Views
  • 1 replies
  • 0 likes

Paid for full subscription when I am a student

Hi, just wondering if anyone can help me out? I'm new to Spotify (well, just before Christmas) and I haven't been on it since before Christmas so when I logged on last night I was automatically charged the full price of £12.99 but I have an NUS card ...

  • Newbie
  • Hi, just wondering if anyone can help me out?  I'm new to Spotify (well, just before Christmas) and I haven't been on it since before Christmas so when I logged on last night I was automaticall...
  • kbrooksc
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 119 Views
  • 1 replies
  • 0 likes

New Fido number and device

I registered linked to a Fido account. I have since got a different Fido number and differ device.. How do I link to new phone number and phone plan without needing to create a new account. I can still access old account but not as premium

  • Newbie
  • I registered linked to a Fido account. I have since got a different Fido number and differ device.. How do I link to new phone number and phone plan without needing to create a new account. I can sti...
  • kbrooksc
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Premium
  • 153 Views
  • 1 replies
  • 0 likes

I got charged student discount rate even tho it says I'm not eligible.

I got charged the $4.99 rate when I tried to apply for the student discount. My account currently says I'm using "spotify free" but I got an email from my credit card provider telling me I got charged the $4.99. Will I be getting a credit for that? H...

  • Newbie
  • I got charged the $4.99 rate when I tried to apply for the student discount. My account currently says I'm using "spotify free" but I got an email from my credit card provider telling me I got charge...
  • kbrooksc
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Got charged wrong subscription

Spotify charged me 9.99 today but I just started my Student 4.99 subscription. I canceled my 9.99 subscription even before it ended. How can I fix this?

  • Newbie
  • Spotify charged me 9.99 today but I just started my Student 4.99 subscription. I canceled my 9.99 subscription even before it ended. How can I fix this?
  • kbrooksc
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 273 Views
  • 1 replies
  • 0 likes

No puedo dar de baja mi cuenta premium. Me la cobran en dólares y no en pesos ARG

Hola me están cobrando en dólares el equivalente a los 36$ q sale x mes. Realmente no quiero pagar en moneda extranjera. Nunca pensé que mi banco lo iba a hacer esa conversión. Quiero dar de baja la cuenta y no puedo. Alguien puede ayudarme?Gracias.A...

  • Newbie
  • Hola me están cobrando en dólares el equivalente a los 36$ q sale x mes. Realmente no quiero pagar en moneda extranjera. Nunca pensé que mi banco lo iba a hacer esa conversión. Quiero dar de baja la ...
  • Gimli98
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes