Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88275 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
741051 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756297 Views
18 replies
29 likes
Signed up for premium service with student discount. During the enrollment entered credit card info and started student verification. Looked at FAQ before entering birthday went back to complete birthday my card was charged and my account is not prem...
Signed up for premium service with student discount. During the enrollment entered credit card info and started student verification. Looked at FAQ before entering birthday went back to complete birt...
Spotify Star
163 Views
1 replies
0 likes
Please help! My student membership cancelled as I lost my bank card and had it cancelled- it won't let accept r my new card details to resubscribe to premium with an nus discount....
Please help! My student membership cancelled as I lost my bank card and had it cancelled- it won't let accept r my new card details to resubscribe to premium with an nus discount....
Roadie
165 Views
1 replies
0 likes
Hi Guys, So i have 2 Spotify accounts registered under 2 addresses 1 was created with facebook the 2nd one was created 'normally' Since the first account was created via facebook i cannot access that account anymore as i have deleted that facebook.2n...
Hi Guys, So i have 2 Spotify accounts registered under 2 addresses 1 was created with facebook the 2nd one was created 'normally' Since the first account was cre...
Community Legend
201 Views
1 replies
0 likes
I have a account through my mobilcompany and pay it on my mobilebill. The don´t offer 50% off when I want premium familje (one extra account). I can´t upgrade to familj on spotifys homepage because I have my account at my mobilcompany. I cancelled my...
I have a account through my mobilcompany and pay it on my mobilebill. The don´t offer 50% off when I want premium familje (one extra account). I can´t upgrade to familj on spotifys homepage b...
Spotify Legend
287 Views
1 replies
0 likes
I tried signing up from the school account since I have been going to argosy for a year now. It said it couldn't verify but yet you still charged me twice for a student sub. So now I am out 10 dollars and still a free account. I have had you guys for...
I tried signing up from the school account since I have been going to argosy for a year now. It said it couldn't verify but yet you still charged me twice for a student sub. So now I am out 10 dollar...
Community Legend
173 Views
1 replies
0 likes
Hi, I recently moved to Aus and will be here for another two years. I originally set up my spotify account from the UK so am currently using my english credit card to pay for my subscription. However, now I would like to change this to my australian ...
Hi, I recently moved to Aus and will be here for another two years. I originally set up my spotify account from the UK so am currently using my english credit card to pay for my subscription....
Newbie
297 Views
2 replies
0 likes
Hi there i listen to Spotify on two macs, but since two weeks on one of them the Albums do not appear anymore. Songs, Artists, Playlists workFor albums the search goes on and on and on...... Anybody an idea?Best T
Hi there i listen to Spotify on two macs, but since two weeks on one of them the Albums do not appear anymore. Songs, Artists, Playlists work For albums the search goes on and on and o...
Community Legend
531 Views
3 replies
0 likes
Less than a month ago, Spotify send me an e-mail with a deal for people who used premium before, but weren't anymore. They gave me the chance to buy Spotify Premium for €9,99 for 3 months. Almost 1 month has passed and I receive an e-mail saying that...
Less than a month ago, Spotify send me an e-mail with a deal for people who used premium before, but weren't anymore. They gave me the chance to buy Spotify Premium for €9,99 for 3 months. Almost 1 m...
Casual Listener
628 Views
4 replies
0 likes
So recently I sent an email to spotify asking to transfer my playlists and saved songs from by Facebook created account. I wanted this because I don't like how the Facebook username is a ton of numbers, so I checked and everything has been transferre...
So recently I sent an email to spotify asking to transfer my playlists and saved songs from by Facebook created account. I wanted this because I don't like how the Facebook username is a ton of numbe...
Spotify Legend
227 Views
1 replies
0 likes
So one of my family members is going to move in a different country and I was wondering if we could still use the family offer. They already have an account created in my country so it shouldn't be a problem right?
So one of my family members is going to move in a different country and I was wondering if we could still use the family offer. They already have an account created in my country so it shouldn't be a...
Casual Listener
1066 Views
3 replies
0 likes
I got a mail telling me I can subscribe for premium spotify for $0.99 for 3 month. But my subscription suddenly got frozen after two weeks and is telling me to update my payment details clarifying me to pay $11.99 per month. Please fix this up please...
I got a mail telling me I can subscribe for premium spotify for $0.99 for 3 month. But my subscription suddenly got frozen after two weeks and is telling me to update my payment details clarifying me...
Community Legend
241 Views
1 replies
0 likes
I'm currently on the 2-quid-for-2months PS4 premium subscription, it appears that my card has already been charged, but on spotify it still shows that I'm on spotify free and the ads still plays, which is frustrating, I tried to purchase it again but...
I'm currently on the 2-quid-for-2months PS4 premium subscription, it appears that my card has already been charged, but on spotify it still shows that I'm on spotify free and the ads still plays, whi...
Roadie
405 Views
1 replies
0 likes
Hello! When i logged in today, my playlists are there, but my most used playlist suddenly is empy, except some locally stored songs. Ive tried recovering it, didnt work! tips?
Hello! When i logged in today, my playlists are there, but my most used playlist suddenly is empy, except some locally stored songs. Ive tried recovering it, didnt work! &nb...
Roadie
378 Views
4 replies
0 likes
Hi all!I have a premium account and i would know if is possible to use spotify in different devices at the same time but listening different things.
Hi all! I have a premium account and i would know if is possible to use spotify in different devices at the same time but listening different things.
Casual Listener
174 Views
1 replies
0 likes
I have been being charged every month. From what I know I had the free spotify, but have been being charged. How can I access my account by method of payment?
I have been being charged every month. From what I know I had the free spotify, but have been being charged. How can I access my account by method of payment?
Community Legend
189 Views
1 replies
0 likes
I have a family account. The admin one is premium bit not The One that i have invited. Help me!
I have a family account. The admin one is premium bit not The One that i have invited. Help me!
Spotify Legend
226 Views
1 replies
0 likes
I tried to purchase the premium service with student discount, and the webpage asked me to fill in payment info and i did. When i go to student verification page, it shows my info cannot be verified. I tried two times, and it is unsuccessful so i gav...
I tried to purchase the premium service with student discount, and the webpage asked me to fill in payment info and i did. When i go to student verification page, it shows my info cannot be verified....
Casual Listener
502 Views
2 replies
0 likes
Hello, I wish to downgrade from Spotify Family to just regualr Spotfy Premium without any subaccounts.
Hello, I wish to downgrade from Spotify Family to just regualr Spotfy Premium without any subaccounts.
Community Legend
187 Views
1 replies
0 likes
Hi SpotifyI have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link - my Vodafone says I've been subscribed since 3/1 or s...
Hi Spotify I have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link -...
Spotify Legend
632 Views
1 replies
0 likes
First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with the same email. That is not a problem but I've sta...
First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with...
Roadie
325 Views
1 replies
0 likes
