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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there! I have a problem, I have 2 accounts, 1 account being linked to Facebook which I do not use and my new account with premium which is paid for by my new phone contract, my problem is I want to link my Facebook to my new account but I can't do...
I do not have a Discover Weekly playlist showing up for me in my library. Is there something I need to do to have this option?
Dear spotify account,my problemconcers the password setting: I just created a spotify account and whenI try to set the password the account tells me: Spiacenti, ma il tuo indirizzo e-mail non era disponibile. Disconnettiti, riaccedi e riprova. Se il ...
Hello community, There are advertisers on the Dutch Spotify which haven't a good Dutch language at all. For example this advertiser, Filtr. There stands "ALLE HITS EEN PLAYLIST DAGELIJKS GEÜPDATE", but it has to be "ALLE HITS EEN AFSPEELLIJST DAGELIJ...
Hi, I am having trouble with Spotify giving me the offers that were sent to my email. I was on the free one and recieved an offer for the three months for .99 I then clicked on offer it sent me to my account it then said thanks for for trying the sev...
Why is paysafecard an payment option when everytime i try to pay with it it says that i cannot use it in spotify??? and its not about the wrong PIN, i´ve tried.
Hi I have seen all these messages about counselling Spotify account and not one tells you how to do it. It sends you to the contact form witch iv done and then they send u back here but its doesn't resolve the problem that I want to council my accoun...
My music keeps getting paused because my account is "in use elsewhere." I've changed my facebook password, my account email (though it seems Spotify hasn't yet synced that change from FB), removed all offline devices, and logged out of all devices mu...
I need to unlink someones facebook account off of my spotify but it won't let me do it. AGH.
I tried the sign out everywhere option but still they keep using it!!!
Hi, why my Spotify app show premium pause even if I renew my premium subscription. Do I need to remove and download again the app? Thanks.
I purchased spotify premium as a gift and the recipient can't redeem it because it says it is only valid in the US. I purchased it on the Canadian site and was charged Canadian dollars.
I signed up with iTunes Spotify premium and i was charged the full amount but I am a student and would like to use the student discount going forward. I would also like to be reimbursed for this months full price for the student price. Any suggestion...
So, I'll be playing Spotify music and it'll be on one song, and then I'll pause the song and close the app. When I re-enter the app hours later, it's on a different song, paused at a random moment. It's always the same album or playlist, just a diffe...
This is how the story goes.... Hi, I have been trying now for 3 days to sort out my subscription. I have used your @SpotifyCares twitter and you have still been very unhelpful in sorting out my problem. my email is (email deleted for security reasons...
I have recieved a email from spotify saying I can get premium for 99c for 3 months (have just finished a 7 day free trial), but when i click on upgrade now, it keeps trying to charge me full price, any ideas? ta
Hi I pay for a premium account, and have done that for a long time.Now suddenly I only have a free account? WHY?????
Hi, I've paid via my mobile phone and normally the subscription comes out on the 28th of each month. For December it's comes out on the 18th according to my mobile bill. Not only was it early but Spotify is showing my payment as failing so how can I ...
Hello,I just upgraded to Spotify premium today. I connected with my mums phone on family sharing as we both have an iPhone and it is supposed to allow paid apps from her account become accessible to me too. I assumed that this would all count to the ...
Two days ago (1/10/15) I attempted to sign up for Spotify and use the Student Discount. The college that I attend, Darton State College, was not found. So, I had to manually select it. I followed the instructions to get approved for the discount by a...