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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396001 Views
  • 943 replies
  • 107 likes
  • Account
  • 396001 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170387 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170387 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98814 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98814 Views
  • 68 replies
  • 10 likes

No Receipt or Premium

Hi, I was trying to pay for premium through unidays discount but it kept failing so i rang my bank and they said that 4.99 has already been payed out to spotify yet i cant access premium on either of my accounts and i have not recieved a reciept. Can...

  • Newbie
  • Hi,    I was trying to pay for premium through unidays discount but it kept failing so i rang my bank and they said that 4.99 has already been payed out to spotify yet i cant access premi...
  • kbrooksc
  • Community Legend
  • 149 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 149 Views
  • 1 replies
  • 1 likes

Student Discount - Unidays

Hey!I linked my unidays account to spotify and reactivated my subscription but the discount hasn't been applied!Spotify don't answer any support emails so does anyone know how to get it applied?

  • Casual Listener
  • Hey! I linked my unidays account to spotify and reactivated my subscription but the discount hasn't been applied! Spotify don't answer any support emails so does anyone know how to get it applied?
  • kbrooksc
  • Community Legend
  • 922 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 922 Views
  • 5 replies
  • 0 likes

Solved!! Subscription

I want to cancel my subscription, but will my access to premium be cancelled right away, or do i have until.. like march 1.st until my acount is deleted? Thanks!

  • Newbie
  • I want to cancel my subscription, but will my access to premium be cancelled right away, or do i have until.. like march 1.st until my acount is deleted? 🙂 Thanks!
  • ElusiveHalcyon
  • Gig Goer
  • 244 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! No pub in Chrome Browser

I have a concern at the Spotify player when I'm in chrome browser. I do not have a premium account and yet I have no ads between songs. I activated the adblock Module, is it because of this?

  • Newbie
  • I have a concern at the Spotify player when I'm in chrome browser. I do not have a premium account and yet I have no ads between songs. I activated the adblock Module, is it because of this?
  • MauriceMV
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 337 Views
  • 1 replies
  • 0 likes

Can't play any songs

In the beginning of February you had an issue with the streaming (or it didn't work to play any songs).After you had resolved this, I have experienced this a few more times. It just happened to me again.As I'm a paying subscriber, I'm expecting your ...

  • Casual Listener
  • In the beginning of February you had an issue with the streaming (or it didn't work to play any songs). After you had resolved this, I have experienced this a few more times. It just happened to me ...
  • Bittencourt
  • Spotify Star
  • 325 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 325 Views
  • 3 replies
  • 0 likes

Track is not Available problem

I am a premium member of spotify. Recently, I have been having a recurring issue when I cannot play many tracks using the desktop app. I am able to play the tracks on my mobile. However, just about every track I try to play them on the desktop app gi...

  • Casual Listener
  • I am a premium member of spotify. Recently, I have been having a recurring issue when I cannot play many tracks using the desktop app. I am able to play the tracks on my mobile.   However, jus...
  • moviaa
  • Casual Listener
  • 350 Views
  • 4 replies
  • 2 likes
  • Other
  • 350 Views
  • 4 replies
  • 2 likes

Solved!! Someone using my account t

I need my account logged out of all devices. Log out of all devices hasn't worked

  • Newbie
  • I need my account logged out of all devices. Log out of all devices hasn't worked
  • MauriceMV
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Premium to Free Version -Shuffle?

Ich habe zurzeit die Premium-Version. Wenn ich wieder in den free-modus wechsle, verliere ich dann meine Alben die ich gedownloaded habe? Werden dann diese Alben und Hörspiele wieder geshuffelt oder kann ich die nutzen wie bisher, sprich TitelWiederg...

  • Casual Listener
  • Ich habe zurzeit die Premium-Version. Wenn ich wieder in den free-modus wechsle, verliere ich dann meine Alben die ich gedownloaded habe? Werden dann diese Alben und Hörspiele wieder geshuffelt oder ...
  • NiciEberst
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • Premium
  • 190 Views
  • 2 replies
  • 0 likes

Premium not working

I don't understand what is going on with my account it said that I am already in premium but have no accsess to it . I tried to buy it again and it still won't work ?

  • Newbie
  • I don't understand what is going on with my account it said that I am already in premium but have no accsess to it . I tried to buy it again and it still won't work ?
  • Raquelljpa
  • Newbie
  • 103 Views
  • 1 replies
  • 0 likes
  • Premium
  • 103 Views
  • 1 replies
  • 0 likes

Subscription Moving

Hello, i have a premium subscription and I want to move it to a new account, is it possible?

  • Regular
  • Hello, i have a premium subscription and I want to move it to a new account, is it possible?
  • gokcankahraman
  • Regular
  • 310 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 310 Views
  • 9 replies
  • 0 likes

Spotify Not Accepting Card Change

I am a Malaysian Spotify user, and have for a very long time been using a CIMB Debit card to pay for Spotify, until they decided it would be a really genius idea to block nearly every online transaction available. I have since switched to using Publi...

2016-01-17-13_31_02.png 2016-01-17-13_27_51.png
  • Visitor
  • ...ransaction available. I have since switched to using Public Bank, which is unrestricted and has worked for every other transaction except for Spotify. Following is the error I receive when trying to switch c...
  • user-removed
  • Not applicable
  • 1474 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1474 Views
  • 6 replies
  • 0 likes

My father is somehow getting charged for premium and we don't know why.

Hello,So my dad has asked all us children if we somehow used his debit card for a spotify account. None of us have and if we do have premium accounts we pay for them ourselves. He got a number from somewhere that just gives him an error message. We d...

  • Casual Listener
  • Hello, So my dad has asked all us children if we somehow used his debit card for a spotify account. None of us have and if we do have premium accounts we pay for them ourselves. He got a number fr...
  • kbrooksc
  • Community Legend
  • 182 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 182 Views
  • 3 replies
  • 0 likes

Some strange things on my account

Hello, First, sorry if my English isn't very good, I'm french ! I have some strange things with my account : 1) My personnal playlists has been deleted and I can't get them back with the playlists recovery. 2) The songs in '' My music '' has been rep...

2016-02-18 03_50_16-Iam - Petit frère.jpg 2016-02-18 00_48_36-Appareils de lecture hors connexion - Spotify.jpg
  • Newbie
  • Hello,   First, sorry if my English isn't very good, I'm french ! 🙂   I have some strange things with my account :   1) My personnal playlists has been deleted and I can't get t...
  • kbrooksc
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Security
  • 129 Views
  • 1 replies
  • 0 likes

Mistaken charge

Earlier this month my mother changed credit cards and the old one that you guys charged was cancelled so you guys told me to update my payment information, well when I tried to put her new card information in it was declined and it told me to try aga...

  • Newbie
  • Earlier this month my mother changed credit cards and the old one that you guys charged was cancelled so you guys told me to update my payment information, well when I tried to put her new card infor...
  • MaryS
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Deleted playlist not recoverable

Hi, I deleted a Playlist a few months ago and I tried to recover it from the right section in the website, but this playlist is not there, can anyone help me please?

  • Casual Listener
  • Hi, I deleted a Playlist a few months ago and I tried to recover it from the right section in the website, but this playlist is not there, can anyone help me please?
  • LordRollin
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 135 Views
  • 1 replies
  • 0 likes

Can't access email connected to account

tried sending a ticket which just sends information to email i don't have access too anymore, tweeting, and emailing spotify help and no reponse within average wait time. just want to get my email changed to be able to change my pw and log in on my p...

  • Casual Listener
  • tried sending a ticket which just sends information to email i don't have access too anymore, tweeting, and emailing spotify help and no reponse within average wait time. just want to get my email ch...
  • MaryS
  • Roadie
  • 1784 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 1784 Views
  • 6 replies
  • 0 likes

Deleted my playlists.

I don't have a Facebook, but Spotify deleted my playlists. I've been collecting songs for playlists for about a year. I don't have a way to get everything back. Is there a way to fix this?

  • Casual Listener
  • I don't have a Facebook, but Spotify deleted my playlists. I've been collecting songs for playlists for about a year. I don't have a way to get everything back. Is there a way to fix this?
  • LordRollin
  • Community Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
  • 99 Views
  • 1 replies
  • 0 likes

Cant pay for spotify

Ive been trying for a few weeks now to try and subscribe but it keeps saying my card is having a bad day. this goes for regular and student. with student i have gone through the verification process as well. anyone else with this problem????

  • Regular
  • Ive been trying for a few weeks now to try and subscribe but it keeps saying my card is having a bad day. this goes for regular and student. with student i have gone through the verification process ...
  • MaryS
  • Roadie
  • 221 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 221 Views
  • 5 replies
  • 0 likes

Using Spotify Abroad

I am currently living in Denmark for an extended period of time and I'd like to re-subscribe to Spotify. I am having the issue in that to use Spotify I have had to change my country to Denmark, I can't however pay for Spotify because I do not have a ...

  • Newbie
  • I am currently living in Denmark for an extended period of time and I'd like to re-subscribe to Spotify. I am having the issue in that to use Spotify I have had to change my country to Denmark, I can...
  • LordRollin
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Move country

Can any manager please move my account to UK? I have a gift card that i would like to redeem but it won't work hence my country is set to Sweden and i cannot change it. Thanks.

  • Newbie
  • Can any manager please move my account to UK? I have a gift card that i would like to redeem but it won't work hence my country is set to Sweden and i cannot change it.   Thanks.
  • driveflanger
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes