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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88457 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
747999 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757213 Views
18 replies
29 likes
Hi, How can I cancel my recent Family subscription? When trying to accept the invitation for my kids we discovered that apparently the kids have to be at least 13 years old.While signing up for the subscription there was no mentioning of a minimum ag...
Hi, How can I cancel my recent Family subscription? When trying to accept the invitation for my kids we discovered that apparently the kids have to be at least 13 years old. While ...
Spotify Star
286 Views
1 replies
0 likes
I upgraded to the student premium a couple of days ago. When I try to play music only the shuffle button appears but I can save music or play any song I want. I have logged out, reinstalled the app and restarted my phone. Nothing changes.
I upgraded to the student premium a couple of days ago. When I try to play music only the shuffle button appears but I can save music or play any song I want. I have logged out, reinstalled the app a...
Community Legend
304 Views
6 replies
0 likes
I paid for Spotify premium for 99p for three months but my account is still set up to the free Spotify?
I paid for Spotify premium for 99p for three months but my account is still set up to the free Spotify?
Casual Listener
241 Views
2 replies
0 likes
Hi, I just upgraded to the family plan and in error had selected me + 3 family members instead of +2. There was no secondary confirmation. Can you tell me how I can amend this? G
Hi, I just upgraded to the family plan and in error had selected me + 3 family members instead of +2. There was no secondary confirmation. Can you tell me how I can amend this? ...
Roadie
257 Views
1 replies
0 likes
I opened my Spotify today and every single one of my downloaded songs that wasn't in a downloaded Playlist is gone. I don't know what could have happened but it's very very angering and is making me think about getting rid of Spotify completely.pleas...
I opened my Spotify today and every single one of my downloaded songs that wasn't in a downloaded Playlist is gone. I don't know what could have happened but it's very very angering and is making me ...
Community Legend
282 Views
1 replies
0 likes
Need help about the subject. I was just logged in with my facebook account and I bought premium. But now I deactiavted my facebook account and I've a new one but I can't acces to my spotify account. Is there any solution to that?
Need help about the subject. I was just logged in with my facebook account and I bought premium. But now I deactiavted my facebook account and I've a new one but I can't acces to my spotify account. ...
Newbie
1256 Views
3 replies
0 likes
Hi all! I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her new music suggestions. Am I the one who is making a misstake o...
Hi all! I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her ne...
Casual Listener
8136 Views
10 replies
0 likes
Todo mês descontam no meu cartão de crédito o premiun mas nunca consegui usar.
Todo mês descontam no meu cartão de crédito o premiun mas nunca consegui usar.
Spotify Star
493 Views
3 replies
0 likes
Hi, I'm a student and when I first subscribed to spotify I got it for 4.99 a month. They are now taking out 9.99 a month from my account with no permission to do so... anyone help? thank you in advance
Hi, I'm a student and when I first subscribed to spotify I got it for 4.99 a month. They are now taking out 9.99 a month from my account with no permission to do so... anyone help? thank you in advan...
Community Legend
318 Views
3 replies
0 likes
So, I'll be playing Spotify music and it'll be on one song, and then I'll pause the song and close the app. When I re-enter the app hours later, it's on a different song, paused at a random moment. It's always the same album or playlist, just a diffe...
So, I'll be playing Spotify music and it'll be on one song, and then I'll pause the song and close the app. When I re-enter the app hours later, it's on a different song, paused at a random mome...
Roadie
289 Views
1 replies
0 likes
Hi im with Fido and I'm supposed to get premium spotify with my contract , how do I get this through Fido?
Hi im with Fido and I'm supposed to get premium spotify with my contract , how do I get this through Fido?
Not applicable
326 Views
1 replies
0 likes
Bonjour,ce matin impossible de me connecter à mon lecteur spotify sur mon ordinateur...Obligé de passer par l'appli de mon téléphone qui elle fonctionne.Ce n'est pas optimal que dois je faire pour arranger ça?
Bonjour, ce matin impossible de me connecter à mon lecteur spotify sur mon ordinateur... Obligé de passer par l'appli de mon téléphone qui elle fonctionne. Ce n'est pas optimal que dois je faire p...
Spotify Legend
401 Views
1 replies
0 likes
Hi, My Carrier is Telstra (in Australia). Is Direct Carrier Billing (Google Play Store on Android 6) supported for Telstra in Australia? Cheers
Hi, My Carrier is Telstra (in Australia). Is Direct Carrier Billing (Google Play Store on Android 6) supported for Telstra in Australia? Cheers
Newbie
2795 Views
2 replies
0 likes
Hi all, I have tried to change my country and i am not successful. I see others have the same problems but the solutions are not working for me. Feedback from the support auto response (definitely not a team there) is also unhelpful. Any other ideas ...
Hi all, I have tried to change my country and i am not successful. I see others have the same problems but the solutions are not working for me. Feedback from the support auto...
Spotify Legend
172 Views
1 replies
0 likes
Hello. I can't change my country to use the app. I signed in when I was in Colomnia but I live in Venezuela and nkw I van't singnin or changenmy country in my account neither.. in the list of countries only appears colombia :(... please help me!!
Hello. I can't change my country to use the app. I signed in when I was in Colomnia but I live in Venezuela and nkw I van't singnin or changenmy country in my account neither.. in the list of countri...
Spotify Legend
2978 Views
1 replies
0 likes
Hello, the message, "Someone is using your account..." Keep popping up even after I've signed everyone off and even changed my passwords on Facebook.Why is this happening and how do I resolve it?
Hello, the message, "Someone is using your account..." Keep popping up even after I've signed everyone off and even changed my passwords on Facebook. Why is this happening and how do I resolve it?
Spotify Legend
185 Views
1 replies
0 likes
When i try to log into spotify on my ps4 it says that its already linked to an act but i want to use it on the act i have no any idea how to change it?
When i try to log into spotify on my ps4 it says that its already linked to an act but i want to use it on the act i have no any idea how to change it?
Not applicable
296 Views
4 replies
0 likes
Hello. I'd like to deactivate my account on Spotify. How can I do that?
Hello. I'd like to deactivate my account on Spotify. How can I do that?
Roadie
232 Views
1 replies
0 likes
Every time I try to log in using the windows application I get the error message "The email adress you entered has already been registered, but your account hasn't beeen confirmed yet. You'll get an email soon with details on how to confirm your acco...
Every time I try to log in using the windows application I get the error message "The email adress you entered has already been registered, but your account hasn't beeen confirmed yet. You'll ge...
Casual Listener
1706 Views
2 replies
0 likes
I have a Roku 3 and ALL my remotes skip letters when trying to log in. The remotes work fine on ALL othetr Roku Channels but not on the Spotify channel;. Should I just stick with Panderoa or switch to another streaming app?
I have a Roku 3 and ALL my remotes skip letters when trying to log in. The remotes work fine on ALL othetr Roku Channels but not on the Spotify channel;. Should I just stick with Pan...
Newbie
659 Views
5 replies
1 likes
