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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168167 Views
  • 689 replies
  • 56 likes
  • Account
  • 168167 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088958 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088958 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51668 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51668 Views
  • 57 replies
  • 8 likes

Account Hacked email and password changes

Hi there,About 7 hours ago i got a email saying my spotify account email has beed changed. I didnt do this and now when i go to me account page and click on "Edit profile" a random email appears and I cant change it. When I try to change the email ba...

  • Newbie
  • Hi there, About 7 hours ago i got a email saying my spotify account email has beed changed. I didnt do this and now when i go to me account page and click on "Edit profile" a random email appear...
  • user-removed
  • Not applicable
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 84 Views
  • 1 replies
  • 0 likes

Family Plan Redeem Code Issue

Hello, I am trying to insert the code in the Family Plan redeem page but it says: "Oops! Something went wrong, please try again." I did tried on multiple devices to make sure it's not cookie related. Any known issue?

  • Regular
  • Hello,   I am trying to insert the code in the Family Plan redeem page but it says: "Oops! Something went wrong, please try again."    I did tried on multiple devices to make sure ...
  • 11120390013
  • Casual Listener
  • 148 Views
  • 3 replies
  • 0 likes
  • Account
  • 148 Views
  • 3 replies
  • 0 likes

Move Playlists To New Profile

Hello, Community. Because I didn't find this answer elsewhere, I'm posting a new question.I wish to create a brand new Spotify account because apparently no one can change a username. They're permanent. Creating a new account is the only way.Because ...

  • Casual Listener
  • Hello, Community. Because I didn't find this answer elsewhere, I'm posting a new question. I wish to create a brand new Spotify account because apparently no one can change a username.  Th...
  • leopasour
  • Casual Listener
  • 134 Views
  • 2 replies
  • 0 likes
  • Account
  • 134 Views
  • 2 replies
  • 0 likes

Help-Cancelled subscription from Partner, how long before Spotify recognises this?

Hello Community,I wanted to upgrade my account from Premium to Family. My Spotify account was being paid by a partner offer I had several years ago.When I spoke to the partner today, they said that they did not offer the Family service, therefore adv...

  • Newbie
  • Hello Community, I wanted to upgrade my account from Premium to Family.  My Spotify account was being paid by a partner offer I had several years ago. When I spoke to the partner today, they s...
  • 63 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 63 Views
  • 0 replies
  • 0 likes

HELP WITH DELETING ACCOUNT

How do I delete my account? When I try to through the contact form, it redirects me back to here. Can someone please help?

  • Visitor
  • How do I delete my account? When I try to through the contact form, it redirects me back to here. Can someone please help?
  • 66 Views
  • 0 replies
  • 0 likes
  • Account
  • 66 Views
  • 0 replies
  • 0 likes

Playlist followers stuck at 10783

I receive numerous emails everyday saying i have new followers for my playlist. But it has been stuck at or around this number of followers for some months now. This is my playlist. Its a kickass one.https://open.spotify.com/user/1231016763/playlist/...

  • Newbie
  • I receive numerous emails everyday saying i have new followers for my playlist. But it has been stuck at or around this number of followers for some months now. This is my playlist. Its a kickass one...
  • gnovella16
  • Roadie
  • 74 Views
  • 1 replies
  • 0 likes
  • Premium
  • 74 Views
  • 1 replies
  • 0 likes

Help!

I think I have forgotten my password (or the password is right, I have no idea) However, when I try to enter my email adress or usernamw to reset my password, it keeps saying that this user does not exist. So wjat should I do? Getting a little frustr...

  • Newbie
  • I think I have forgotten my password (or the password is right, I have no idea) However, when I try to enter my email adress or usernamw to reset my password, it keeps saying that this user does not ...
  • gnovella16
  • Roadie
  • 78 Views
  • 1 replies
  • 0 likes
  • Login
  • 78 Views
  • 1 replies
  • 0 likes

getting premium, but wont let me enter card info

Imjust trying to upgrade to premium for 99 cents, but the page won't let me put in the expiry date of my card. Plz help

  • Newbie
  • Imjust trying to upgrade to premium for 99 cents, but the page won't let me put in the expiry date of my card. Plz help
  • gnovella16
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Premium
  • 121 Views
  • 1 replies
  • 0 likes

Need help with changing country setting

Hi Spotify Team, I would like to change my country settings since I live in Germany for over a year now. However, the option to change it in the profile settings is unavailible (grayed out). Can you please help me. Thank you,maxl

  • Newbie
  • Hi Spotify Team,   I would like to change my country settings since I live in Germany for over a year now. However, the option to change it in the profile settings is unavailible (grayed out)....
  • user-removed
  • Not applicable
  • 73 Views
  • 1 replies
  • 0 likes
  • Account
  • 73 Views
  • 1 replies
  • 0 likes

Solved!! Saved music/playlists transferring from free to premium account

I just signed up for the free service. If I save any songs/playlists etc, will they transfer over and still be available if i upgrade to premium or will I lose everything and need to start over?ThanksS

  • Newbie
  • I just signed up for the free service. If I save any songs/playlists etc, will they transfer over and still be available if i upgrade to premium or will I lose everything and need to start over? Tha...
  • siggzorass
  • Newbie
  • 1865 Views
  • 2 replies
  • 0 likes
  • 1865 Views
  • 2 replies
  • 0 likes

Can't login

I've loged in and out of my account before with no problem. I now have a new phone and tried to login and it wouldn't let me so I thought that I forgot my password so I reset in and got two emails one from Spotify and one from Facebook. My Facebook a...

  • Newbie
  • I've loged in and out of my account before with no problem. I now have a new phone and tried to login and it wouldn't let me so I thought that I forgot my password so I reset in and got two emails on...
  • gnovella16
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
  • 116 Views
  • 1 replies
  • 0 likes

Fb deactivated. Change to new account

i deactivated my Fb account w/c my previous spotify is registered w/,now i made a new account How do i get my new account the way as of my prev?

  • Casual Listener
  • i deactivated my Fb account w/c my previous  spotify is registered  w/,now i made a new account How do i get my new account the way as of my prev?
  • user-removed
  • Not applicable
  • 729 Views
  • 1 replies
  • 0 likes
  • Account
  • 729 Views
  • 1 replies
  • 0 likes

Paid for Student account but still free member. PLEASE HELP.

I tried Signing up for a student discount as a gift for my wife who is a current student, i was charged the 4.99 but it is still saying that Im a free member. my wife and I Share the same account so i wanted her to be able to listen to her music when...

  • Casual Listener
  • I tried Signing up for a student discount as a gift for my wife who is a current student, i was charged the 4.99 but it is still saying that Im a free member. my wife and I Share the same account so ...
  • Nico
  • Community Legend
  • 112 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 112 Views
  • 3 replies
  • 0 likes

Update of subscription

I currently have a Premium Account under Spotify that I am paying 9.99 per month for. My daughter has a Spotify account (jaylahjones0530@gmail.com AKA Jaylah Jones) but no longer has a Premium account. I want upgrade to a family account so I can add ...

  • Newbie
  • I currently have a Premium Account under Spotify that I am paying 9.99 per month for.  My daughter has a Spotify account (jaylahjones0530@gmail.com AKA Jaylah Jones) but no longer has a Premium ...
  • gnovella16
  • Roadie
  • 90 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 90 Views
  • 1 replies
  • 0 likes

Added a new family member, created new account, now I want my old playlists...

To add my son to my family plan I cancelled my old subscription (ignition1975), I've created a new account (ignition7575), I now need all the playlists for myself and my girlfriend copied to my new account. Last time I did this I called and spoke to ...

  • Newbie
  • To add my son to my family plan I cancelled my old subscription (ignition1975), I've created a new account (ignition7575), I now need all the playlists for myself and my girlfriend copied to my new a...
  • gnovella16
  • Roadie
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
  • 95 Views
  • 1 replies
  • 0 likes

Transfer Account Informations

Hi, I sign up with my facebook account to spotify long time ago. Now, I create an anonymous account. How can I transfer all my information(lists, followers, etc.) to my new account?

  • Newbie
  • Hi, I sign up with my facebook account to spotify long time ago. Now, I create an anonymous account. How can I transfer all my information(lists, followers, etc.) to my new account?
  • gnovella16
  • Roadie
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

Solved!! Possible payment through google play?

I have just topped up $50 just to get premium on Spotify but I just realized that there is no selection for paying through google play. Is there any way I can pay for it through google play?

  • Newbie
  • I have just topped up $50 just to get premium on Spotify but I just realized that there is no selection for paying through google play. Is there any way I can pay for it through google play?
  • KatesHere
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 397 Views
  • 1 replies
  • 0 likes

Country change is not working

I recently had to change the spotify country due to my Australian credit card running out of a date. I'm trying to change it to a Canadian credit card. I have both a Visa and Mastercard in Canada but neither of these are working on Spotify. Also for ...

  • Newbie
  • I recently had to change the spotify country due to my Australian credit card running out of a date. I'm trying to change it to a Canadian credit card. I have both a Visa and Mastercard in Canada but...
  • 66 Views
  • 0 replies
  • 0 likes
  • Account
  • 66 Views
  • 0 replies
  • 0 likes

Solved!! Canceling

So I just got premium and I just wanted to try it out and see how it is so if I cancel it now will it cancel my premium right away? Or will i retain it until it ends?

  • Newbie
  • So I just got premium and I just wanted to try it out and see how it is so if I cancel it now will it cancel my premium right away? Or will i retain it until it ends?
  • KatesHere
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Changing to Student Discount

So ive used spotify for well over 5 years now and im in college now. Is there anyway i can use the student discount so i dont have to keep paying $10 a month?

  • Casual Listener
  • So ive used spotify for well over 5 years now and im in college now. Is there anyway i can use the student discount so i dont have to keep paying $10 a month? 
  • KatesHere
  • Community Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 99 Views
  • 1 replies
  • 0 likes

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