Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
MY NAME IS CLAUDIA, I NEED HELP BECAUSE I CANCELED THE SPOTIFY PREMIUM SERVICE TO MANY TIME AGO AND NOW THAT I SEE MY CREDIT CARD I HAVE A BIG DEBT AND IT IS NOT FAIR BECAUSE I NEVER USED BEFORE THREE MONTH. I NEED MY MONEY BACK.!!!
My brother bought me a 3 month spotify vouture from Australia and I'm living in the UK and can't use the vouture. What do I do to be able to redeem my vouchers
I was going to get the 3 months for 0.99 euros but when i clicked on the upgrade i was only able to pay 9.99 euro for only 1 month which i payed for before i realised that this wasn't right. I unsubscribed then Spotify said that my subscription would...
By mistake I have signed up for a family plan on both mine and my daughters account.When I try to invite my daughter to be a member in my family account the response is that there is already a family plan on her account. How can I delete the family p...
Hey guys, So I accidentally activated my free seven day premium trial while looking to activate the three month 99 cent one instead. So I went to the website and authenticated Paypal and it went through. However, when I checked my subscription info, ...
I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?
Hi, I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was issued." Card is issued by a US bank and Spotify has launched...
I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.
Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through on the website, but it went through on my bank acc...
None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I contacted support when the website had nothing to h...
1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I just kept getting an error with paypal, or it just wou...
OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to access what I just bought does anyone know how to do ...
I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address.Both of our accounts are situated in Brazil and when I try to change her postal code it keeps saying that I have to choose a country, but that...
I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 months went and where $13 went to. This is what I was...
Help!I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish telephone number, second of all I am in Sweden, and not "...
Hi! If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ? Thx
I forgot my password and i think the e-mail adres that is used by my account is a old one? what should i do now?
Hi there,I am trying to change my country from UK to Ireland, yet when i try to do so it is telling me that the card i am using is issued in The united kingdom. This is not the case. Can somebody from support rectify this issue please. Regards Dave
I just signed up for the sudent discount. After it asked for my credit card information, the next page asked what college I go to. I typed in Joliet Junior College and then it said that it was not an accurate school. So I refreshed my page and it too...
I went to sign up for student but it didnt let me but i was still charged the $5.42?!