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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395456 Views
  • 941 replies
  • 107 likes
  • Account
  • 395456 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170208 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170208 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98706 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98706 Views
  • 68 replies
  • 10 likes

MY ACCOUNT HAS BEEN HACKED

hI , I currently use spotify with my husband , we have the family subscription and he noticed today he couldn't use it , he is the main account - today we noticed someone has changed the details , deleted my husbands email address and put their own a...

  • Newbie
  • hI ,   I currently use spotify with my husband , we have the family subscription and he noticed today he couldn't use it , he is the main account - today we noticed someone has changed the det...
  • kbrooksc
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 179 Views
  • 1 replies
  • 0 likes

How to connect Rogers to Spotify account?

I have signed up for the 24 month subscription through my cell phone provider, i'm trying to activate it and it says I need to log into Spotify to authorize Rogers. It specifically says to "connect Rogers to your Spotify account". I don't see that op...

  • Casual Listener
  • I have signed up for the 24 month subscription through my cell phone provider, i'm trying to activate it and it says I need to log into Spotify to authorize Rogers. It specifically says to "connect R...
  • kbrooksc
  • Community Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 535 Views
  • 1 replies
  • 0 likes

Cost of Family plan

What is the cost for the family plan? Right now we have 2 separate accounts but am looking into the family plan so that our kids can have their own accounts.

  • Newbie
  • What is the cost for the family plan? Right now we have 2 separate accounts but am looking into the family plan so that our kids can have their own accounts.
  • Bittencourt
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Can I unsubscribe from premium to subscribe again and get a free chromecast?

I'm talking about this promotion: https://www.spotify.com/us/chromecast-offer/ When I try to get it it says I'm not eligible, probably because I already have a premium account. That makes me sad because I've been on spotify premium for 6 months and I...

  • Newbie
  • I'm talking about this promotion: https://www.spotify.com/us/chromecast-offer/   When I try to get it it says I'm not eligible, probably because I already have a premium account. That mak...
  • user-removed
  • Not applicable
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Why does spotify keep asking me to pay?

I updated my billing info and my payment has been processed but every time I try to log in Spotify says my premium account has failed and asks for another $9.99 payment... Again my payment has been processed so why do I keep getting this message?Very...

  • Casual Listener
  • I updated my billing info and my payment has been processed but every time I try to log in Spotify says my premium account has failed and asks for another $9.99 payment... Again my payment has been p...
  • kbrooksc
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium
  • 229 Views
  • 1 replies
  • 0 likes

My account was hacked too!

I doubt spotify will even care about this but i wanted to report it. My account was hacked! some idiot was using my account I have a unique username / pwd for spotify it doesnt link to google or fb and is only used on 3 devices (2 iphone and 1 Mac) e...

  • Newbie
  • I doubt spotify will even care about this but i wanted to report it. My account was hacked! some idiot was using my account  I have a unique username / pwd for spotify it doesnt link to google ...
  • kbrooksc
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 179 Views
  • 1 replies
  • 0 likes

Forgot password - email account no longer in use - how to reset password?!

I have been aan happy spotify premium user for few years now. I use it both on my laptop(macbook) and iphone (5s)Recently I needed to reinstall my iphone and thus needed to reinstall my spotify app as well.This is where my problem started: I forgot m...

  • Casual Listener
  • I have been aan happy spotify premium user for few years now. I use it both on my laptop(macbook) and iphone (5s) Recently I needed to reinstall  my iphone and thus needed to reinstall my spoti...
  • kbrooksc
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 323 Views
  • 1 replies
  • 0 likes

Just created account and have been getting bill for the pass year.

Hello. I have never used this spotlify but have just notice in my bank transaction I have had spotlify deducting $13.99 NZD every month. How do I stop this as I have never use spotify. ??Please help...

  • Newbie
  • Hello. I have never used this spotlify but have just notice in my bank transaction I have had spotlify deducting $13.99 NZD every month. How do I stop this as I have never use spotify. ?? Please hel...
  • kbrooksc
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Solved!! Premium in PC

I have Premium already in my iPhone, do I have to PAY AGAIN for Premium in my PC?

  • Newbie
  • I have Premium already in my iPhone, do I have to PAY AGAIN for Premium in my PC?
  • kbrooksc
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 195 Views
  • 1 replies
  • 0 likes

Free Chromecasts for new members? Guess I'm cancelling

Thanks for Spotify for rewarding your longstanding paid subscribers. Wait, not. Absolutely ridiculous that this promotion is only available to users who have never been premium members before. https://news.spotify.com/uk/2016/02/17/get-a-free-chromec...

  • Newbie
  • Thanks for Spotify for rewarding your longstanding paid subscribers.  Wait, not.  Absolutely ridiculous that this promotion is only available to users who have never been premium members be...
  • goldie112299
  • Newbie
  • 143 Views
  • 1 replies
  • 1 likes
  • Premium
  • 143 Views
  • 1 replies
  • 1 likes

Re

I paid for the premium for college students and it charged me but couldn't verify my college I go to Tyler junior college

  • Newbie
  • I paid for the premium for college students and it charged me but couldn't verify my college I go to Tyler junior college
  • kbrooksc
  • Community Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • Premium
  • 99 Views
  • 1 replies
  • 0 likes

Paid via iTunes but Spotify app claims I haven't bc credit card info has changed.

Long story short: lost my debit card last night, canceled it this morning. Haven't updated Spotify payment info, so now Spotify app is telling me that my premium is going to end. HOWEVER, I already paid for Spotify via iTunes yesterday, so this card ...

  • Newbie
  • Long story short: lost my debit card last night, canceled it this morning. Haven't updated Spotify payment info, so now Spotify app is telling me that my premium is going to end.   HOWEVER, I ...
  • kbrooksc
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes

I need a phone number for customer support!

I am being charged for 3 accounts I don't have access to. Your numbers online are bogus. I just want my money back! I am about to file fraudulent charges with my bank! Frustrated beyond words!!!!!

  • Newbie
  • I am being charged for 3 accounts I don't have access to. Your numbers online are bogus. I just want my money back! I am about to file fraudulent charges with my bank! Frustrated beyond words!!!!!
  • kbrooksc
  • Community Legend
  • 245 Views
  • 1 replies
  • 1 likes
  • Premium
  • 245 Views
  • 1 replies
  • 1 likes

Living on SBA in Cyprus.......

Hello, i I have been unable to log into Spotify for the past few days as it says I am abroad. I currently live in Cyprus on SBA, and having done a bit of research I can see that Sovereign Base Areas come under the UK. I therefore should be able to ac...

  • Regular
  • Hello,   i I have been unable to log into Spotify for the past few days as it says I am abroad.  I currently live in Cyprus on SBA, and having done a bit of research I can see that Sovere...
  • Mrsappleton
  • Regular
  • 519 Views
  • 7 replies
  • 0 likes
  • Account
    Free
  • 519 Views
  • 7 replies
  • 0 likes

Facebook Disconnect

I accidentally connected my FB to my Spotify, and then I disconnected it. However, on the app on my laptop, my FB profile picture and name is still there. How do I remove this?

  • Newbie
  • I accidentally connected my FB to my Spotify, and then I disconnected it. However, on the app on my laptop, my FB profile picture and name is still there. How do I remove this?
  • djmikeystrange
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Can't complete the free 30-days premium account switch

Hello, When trying to switch to a premium account with a free 30-days access, I arrive on a page where my browser hangs. See attached caption. My browser is Firefox 43.0.4. on MacOS X.

  • Casual Listener
  • Hello,   When trying to switch to a premium account with a free 30-days access, I arrive on a page where my browser hangs. See attached caption.   My browser is Firefox 43.0.4. on MacOS...
  • amundsen
  • Casual Listener
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Can't login on my computer

Just downloaded spotify for my macbook, I already have a premium account. Tried logging in with my email address linked to my account, didn't work. Tried logging in with the username that I used to log into this forum, didn't work. Tried changing the...

  • Newbie
  • Just downloaded spotify for my macbook, I already have a premium account.  Tried logging in with my email address linked to my account, didn't work.  Tried logging in with the username that...
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Facebook disabled my account, now I can't get into it or cancel it.

Facebook disabled my account and now I can't get into my Spotify account attatched to it. What do I do?

  • Newbie
  • Facebook disabled my account and now I can't get into my Spotify account attatched to it. What do I do?
  • Kamran
  • Composer
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
  • 153 Views
  • 1 replies
  • 0 likes

Username does not appear in search

I have a spotify account for my brand, it is very important to be able to find it in search. As a normal user the name simply does not appear on search if you look up for it. Username: mezcalamores. Any ideas why this is happening or what can I do?

  • Newbie
  • I have a spotify account for my brand, it is very important to be able to find it in search. As a normal user the name simply does not appear on search if you look up for it. Username: mezcalamores. ...
  • Bittencourt
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! family plan

Hi, I signed up to spotify by my facebook account, so I would ike to know is i can expant to the family plan without trouble or if my family would have to use my fb account to log in? thanks

  • Casual Listener
  • Hi, I signed up to spotify by my facebook account, so I would ike to know is i can expant to the family plan without trouble or if my family would have to use my fb account to log in?   thanks
  • pau_bel
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 229 Views
  • 2 replies
  • 0 likes