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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279727 Views
  • 822 replies
  • 84 likes
  • Account
  • 279727 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133189 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133189 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74901 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74901 Views
  • 63 replies
  • 8 likes

IM NOT IN SPOTIFY AND SILL TOOK FROM MY CREDIT CARD

MY NAME IS CLAUDIA, I NEED HELP BECAUSE I CANCELED THE SPOTIFY PREMIUM SERVICE TO MANY TIME AGO AND NOW THAT I SEE MY CREDIT CARD I HAVE A BIG DEBT AND IT IS NOT FAIR BECAUSE I NEVER USED BEFORE THREE MONTH. I NEED MY MONEY BACK.!!!

  • Casual Listener
  • MY NAME IS CLAUDIA, I NEED HELP BECAUSE I CANCELED THE SPOTIFY PREMIUM SERVICE TO MANY TIME AGO AND NOW THAT I SEE MY CREDIT CARD I HAVE A BIG DEBT AND IT IS NOT FAIR BECAUSE I NEVER USED BEFORE THRE...
  • Steph_B
  • Roadie
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 80 Views
  • 1 replies
  • 0 likes

Have an Australian vouture but want to use in UK

My brother bought me a 3 month spotify vouture from Australia and I'm living in the UK and can't use the vouture. What do I do to be able to redeem my vouchers

  • Newbie
  • My brother bought me a 3 month spotify vouture from Australia and I'm living in the UK and can't use the vouture. What do I do to be able to redeem my vouchers
  • Steph_B
  • Roadie
  • 107 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 107 Views
  • 1 replies
  • 0 likes

3 months for 0.99 euro

I was going to get the 3 months for 0.99 euros but when i clicked on the upgrade i was only able to pay 9.99 euro for only 1 month which i payed for before i realised that this wasn't right. I unsubscribed then Spotify said that my subscription would...

  • Newbie
  • I was going to get the 3 months for 0.99 euros but when i clicked on the upgrade i was only able to pay 9.99 euro for only 1 month which i payed for before i realised that this wasn't right. I u...
  • Steph_B
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
  • 199 Views
  • 1 replies
  • 0 likes

Family plan

By mistake I have signed up for a family plan on both mine and my daughters account.When I try to invite my daughter to be a member in my family account the response is that there is already a family plan on her account. How can I delete the family p...

  • Newbie
  • By mistake I have signed up for a family plan on both mine and my daughters account. When I try to invite my daughter to be a member in my family account the response is that there is already a...
  • Steph_B
  • Roadie
  • 86 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 86 Views
  • 1 replies
  • 0 likes

About the 99 cent Spotify subscription

Hey guys, So I accidentally activated my free seven day premium trial while looking to activate the three month 99 cent one instead. So I went to the website and authenticated Paypal and it went through. However, when I checked my subscription info, ...

  • Newbie
  • Hey guys,    So I accidentally activated my free seven day premium trial while looking to activate the three month 99 cent one instead. So I went to the website and authenticated Paypal a...
  • Steph_B
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

My premium will not work

I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?

  • Newbie
  • I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?
  • Steph_B
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • iphone 6
    Premium not working
  • 322 Views
  • 1 replies
  • 0 likes

Want to upgrade to Premium

Hi, I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was issued." Card is issued by a US bank and Spotify has launched...

  • Newbie
  • Hi,   I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was i...
  • Ox1
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Spotify premium

I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.

  • Newbie
  • I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.
  • Ox1
  • Roadie
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 100 Views
  • 1 replies
  • 0 likes

You guys need to make costumer service a lot easier

Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through on the website, but it went through on my bank acc...

  • Newbie
  • Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through...
  • Ox1
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • Premium
  • 109 Views
  • 1 replies
  • 0 likes

No music

None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I contacted support when the website had nothing to h...

  • Newbie
  • None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I ...
  • Steph_B
  • Roadie
  • 93 Views
  • 1 replies
  • 0 likes
  • Free
  • 93 Views
  • 1 replies
  • 0 likes

Buying Premium

1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I just kept getting an error with paypal, or it just wou...

  • Newbie
  • 1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I jus...
  • Steph_B
  • Roadie
  • 80 Views
  • 1 replies
  • 0 likes
  • Premium
  • 80 Views
  • 1 replies
  • 0 likes

3 months 9.99

OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to access what I just bought does anyone know how to do ...

  • Newbie
  • OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to ac...
  • Steph_B
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • Premium
  • 367 Views
  • 1 replies
  • 0 likes

Family plan problem

I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address.Both of our accounts are situated in Brazil and when I try to change her postal code it keeps saying that I have to choose a country, but that...

  • Newbie
  • I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address. Both of our accounts are situated in Brazil and when I try to change her postal code it...
  • Steph_B
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! $1 for 3 month promo

I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 months went and where $13 went to. This is what I was...

  • Casual Listener
  • I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 mo...
  • user-removed
  • Not applicable
  • 295 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 295 Views
  • 2 replies
  • 0 likes

14 days of Spotify outside Sweden?

Help!I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish telephone number, second of all I am in Sweden, and not "...

  • Casual Listener
  • Help! I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish tele...
  • Vidervilder
  • Casual Listener
  • 95 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 95 Views
  • 2 replies
  • 0 likes

Spotify Premium Music Gift Card

Hi! If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ? Thx

  • Newbie
  • Hi!   If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ?   Thx  
  • OviiiOne
  • Community Legend
  • 67 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 67 Views
  • 1 replies
  • 0 likes

i forgot my login pasword and i dont get a email instruction?

I forgot my password and i think the e-mail adres that is used by my account is a old one? what should i do now?

  • Newbie
  • I forgot my password and i think the e-mail adres that is used by my account is a old one?   what should i do now?
  • user-removed
  • Not applicable
  • 130 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 130 Views
  • 2 replies
  • 0 likes

moving country

Hi there,I am trying to change my country from UK to Ireland, yet when i try to do so it is telling me that the card i am using is issued in The united kingdom. This is not the case. Can somebody from support rectify this issue please. Regards Dave

  • Newbie
  • Hi there, I am trying to change my country from UK to Ireland, yet when i try to do so it is telling me that the card i am using is issued in The united kingdom. This is not the case. Can somebody f...
  • user-removed
  • Not applicable
  • 134 Views
  • 2 replies
  • 0 likes
  • Account
  • 134 Views
  • 2 replies
  • 0 likes

HELP

I just signed up for the sudent discount. After it asked for my credit card information, the next page asked what college I go to. I typed in Joliet Junior College and then it said that it was not an accurate school. So I refreshed my page and it too...

  • Newbie
  • I just signed up for the sudent discount. After it asked for my credit card information, the next page asked what college I go to. I typed in Joliet Junior College and then it said that it was not an...
  • user-removed
  • Not applicable
  • 111 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 111 Views
  • 2 replies
  • 0 likes

Student payment

I went to sign up for student but it didnt let me but i was still charged the $5.42?!

  • Newbie
  • I went to sign up for student but it didnt let me but i was still charged the $5.42?! 
  • user-removed
  • Not applicable
  • 99 Views
  • 1 replies
  • 0 likes
  • Premium
  • 99 Views
  • 1 replies
  • 0 likes