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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294624 Views

529 replies

34 likes

Account
Free
  • 294624 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13770 Views

6 replies

11 likes

Security
  • 13770 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542525 Views

990 replies

115 likes

Account
  • 542525 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129829 Views

74 replies

12 likes

Account
Login
Premium
  • 129829 Views
  • 74 replies
  • 12 likes

Delete Facebook from my Spotify account

I stopped using Facebook mainly because:#1. It was lame#2. It was a poor reflection of who I am.#3. My Account there was Hacked more then once, leaving me to believe FB's associates didn't care or do anything after my complaint.#4. nothing is everyth...

Newbie

    I stopped using Facebook mainly because: #1. It was lame #2. It was a poor reflection of who I am. #3. My Account there was Hacked more then once,   leaving me to&nbs...

jean3601

Community Legend

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

I forgot my email and paying for premium... HELP

My phone recently broke. And I had to get a new phone. I forgot my email to this account. And I'm being charged. Please help. I know my username.

Visitor

My phone recently broke. And I had to get a new phone. I forgot my email to this account. And I'm being charged. Please help. I know my username.

jean3601

Community Legend

187 Views

1 replies

0 likes

Premium
  • 187 Views
  • 1 replies
  • 0 likes

Can't login

Hi, I have a Premium account and I can't login to spotify in all my devices. The way that I'm able to login is through web browser. Could you help me please? Thanks!

Casual Listener

Hi,   I have a Premium account and I can't login to spotify in all my devices. The way that I'm able to login is through web browser.   Could you help me please?   Thanks!

jean3601

Community Legend

172 Views

1 replies

0 likes

Account
Premium
Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I am trying to add my wife to spotify as have taken family discount option. We use the same laptop and share an email account. It wont let her use the "invite" from hotmail or her gmail account. Not sure how to proceed. Any ideas out there.

Newbie

I am trying to add my wife to spotify as have taken family discount option.  We use the same laptop and share an email account.  It wont let her use the "invite" from hotmail or  her g...

jean3601

Community Legend

125 Views

1 replies

0 likes

Other
  • 125 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I am trying to add the family plan, but it looks as if it is making me pay for my premium account and the family plan, can someone please clarify this for me

Casual Listener

I am trying to add the family plan, but it looks as if it is making me pay for my premium account and the family plan, can someone please clarify this for me 

jean3601

Community Legend

142 Views

1 replies

0 likes

Account
Login
Premium
  • 142 Views
  • 1 replies
  • 0 likes

Downgrade Account

After trying out the free upgrade for 90 days. I'm having difficulty converting back to a regular premium account. How can I get this done?

Casual Listener

After trying out the free upgrade for 90 days. I'm having difficulty converting back to a regular premium account. How can I get this done?

KatesHere

Community Legend

253 Views

3 replies

0 likes

Subscription
  • 253 Views
  • 3 replies
  • 0 likes

Credit Card

I have a Spotify student discount account and they emailed me saying that there was a problem with my credit card. I should have money in my account by Wednesday but how long until they cancel my subscription? I do no want my account to close if mone...

Newbie

I have a Spotify student discount account and they emailed me saying that there was a problem with my credit card. I should have money in my account by Wednesday but how long until they cancel my sub...

KatesHere

Community Legend

212 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Premium removed on my globe dsl plan 1599

Good day spotify, as promised by Globe dsl, i shud have a freebies of 2 year spotify premium on my plan 1599.00 ive been using it quite time now. till recently they removed my premium account cause i havent paid my bills. after i settled all the bill...

Newbie

Good day spotify, as promised by Globe dsl, i shud have a freebies of 2 year spotify premium on my plan 1599.00 ive been using it quite time now. till recently they removed my premium account cause i...

jean3601

Community Legend

352 Views

1 replies

0 likes

Account
Premium
Subscription
  • 352 Views
  • 1 replies
  • 0 likes

Payment issues

I made a point to cancel my premium subscription at the end of the first payment period and still unexpectedly got charged for the month, despite recieving confirmation that my subscription was canceled. Is there anyway that I can dispute the charge ...

Newbie

I made a point to cancel my premium subscription at the end of the first payment period and still unexpectedly got charged for the month, despite recieving confirmation that my subscription was cance...

KatesHere

Community Legend

142 Views

1 replies

0 likes

Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Update card information doesn't work in firefox

Your update card information page doesn't work with firefox. Wheel just loads forever. Found it frustrating to find a solution (use chrome) and contact customer support (this forum looks like it's from 2004).

Newbie

Your update card information page doesn't work with firefox. Wheel just loads forever.   Found it frustrating to find a solution (use chrome) and contact customer support (this forum looks lik...

KatesHere

Community Legend

148 Views

1 replies

0 likes

Subscription
  • 148 Views
  • 1 replies
  • 0 likes

Unable to enter creditcard details

Trying to upgrade to premium, but will not allow me to enter creditcard details.

Newbie

Trying to upgrade to premium, but will not allow me to enter creditcard details.

KatesHere

Community Legend

186 Views

1 replies

0 likes

Account
Premium
Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Hi

Can Someone HELP Me . I Want to Stop payments coming out of my bankAnd just go back to the FREE ONE l have Done Everthing .I Will Close my bank

Newbie

Can Someone HELP Me . I Want to Stop payments coming out of my bank And just go back to the FREE ONE l have Done Everthing . I Will Close my bank

OviiiOne

Community Legend

199 Views

1 replies

0 likes

Free
  • 199 Views
  • 1 replies
  • 0 likes

Bought Spotify Premium still Free and cant cancel the Abonemment

I bought the 3 Months for 0,99€ now I am still a Free trial after 3 Months and have to pay 9,99€. I can't cancel the abonement because I am still a free member on Spotify.Need fast help because I don't want to pay for nothing. Kind regards

Casual Listener

I bought the 3 Months for 0,99€ now I am still a Free trial after 3 Months and have to pay 9,99€. I can't cancel the abonement because I am still a free member on Spotify. Need fast help because I d...

OviiiOne

Community Legend

325 Views

3 replies

0 likes

Account
Free
Premium
  • 325 Views
  • 3 replies
  • 0 likes

3 downloads

just trying to download spotify to my phone and it's telling me it wont download as i've already downloaded it to three devices. WHAT!!! i dont even possess three devices and the device i'm trying to download to has had it downloaded before. it's the...

Newbie

just trying to download spotify to my phone and it's telling me it wont download as i've already downloaded it to three devices. WHAT!!! i dont even possess three devices and the device i'm trying to...

OviiiOne

Community Legend

228 Views

1 replies

0 likes

Account
  • 228 Views
  • 1 replies
  • 0 likes

AutoPay

I had cancelled my autopayment and it charged my for this month, I am very upset. Is there any phone number I can call to fix this because obviously it didn't work when I did it the first time. Please and thank you in advance.

Casual Listener

I had cancelled my autopayment and it charged my for this month, I am very upset. Is there any phone number I can call to fix this because obviously it didn't work when I did it the first time. Pleas...

Steph_B

Roadie

578 Views

3 replies

1 likes

Account
Premium
Subscription
  • 578 Views
  • 3 replies
  • 1 likes

change family plan

Hello, i have a family plan for 3 people plus me, i want to change the currnet plan for 2 people, plus me, how can i do that? i need to cancel my actual plan, and rebuy the plan i want? Thanks

Newbie

Hello, i have a family plan for 3 people plus me, i want to change the currnet plan for 2 people, plus me, how can i do that? i need to cancel my actual plan, and rebuy the plan i want?   Than...

OviiiOne

Community Legend

179 Views

1 replies

0 likes

Premium
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! can't log in

i enter my email and password but it says account already exsists help please

Casual Listener

i enter my email and password but it says account already exsists help please

jean3601

Community Legend

279 Views

1 replies

0 likes

Account
Login
  • 279 Views
  • 1 replies
  • 0 likes

FEES!!!!

I was setting up a student account and stopped the process after it captured my credit card info. Now there is a charge of $5.40 on my credit card but my account is still a free account. I await a reply.

Newbie

I was setting up a student account and stopped the process after it captured my credit card info. Now there is a charge of $5.40 on my credit card but my account is still a free account.  I awai...

jean3601

Community Legend

204 Views

2 replies

0 likes

Account
Premium
Subscription
  • 204 Views
  • 2 replies
  • 0 likes

Solved!! Account compromised?

My playlists keep disappearing and I keep seeing playlists that I haven't added on my account.Then today, spotify told me that it was being played on "Jan's Iphone" (I have no idea who that is).Only point of reference is one of the playlists that sud...

Casual Listener

My playlists keep disappearing and I keep seeing playlists that I haven't added on my account. Then today, spotify told me that it was being played on "Jan's Iphone" (I have no idea who that is). O...

jean3601

Community Legend

664 Views

2 replies

0 likes

Account
Security
  • 664 Views
  • 2 replies
  • 0 likes