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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1827 Views
  • 0 replies
  • 8 likes
  • Security
  • 1827 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448596 Views
  • 970 replies
  • 108 likes
  • Account
  • 448596 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199605 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199605 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108694 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108694 Views
  • 72 replies
  • 11 likes

How to cancel MOBILE Premium subscription

Hi i made a huge mistake and took the the one year subscription thinking it is cheaper but it is not. So i want to cancel it , and hopeuflly get refunded i have only used my spotify for one day.Can someone please help me and fix the problem.I have pa...

  • Newbie
  • Hi i made a  huge mistake and took the the one year subscription thinking it is cheaper but it is not. So i want to cancel it , and hopeuflly get refunded i have only used my spotify for one day...
  • Bittencourt
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 138 Views
  • 1 replies
  • 0 likes

payment premium account

Hi, I dont know why but everytime i try to suscribe to the premuim account it doesnt work. it says that there was an issue with the card but do not worry that there werent any charges made to my card. The thing is, i tried byuing a gift card and also...

  • Casual Listener
  • Hi,    I dont know why but everytime i try to suscribe to the premuim account it doesnt work. it says that there was an issue with the card but do not worry that there werent any charges ...
  • OviiiOne
  • Community Legend
  • 551 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 551 Views
  • 10 replies
  • 0 likes

Starred playlist gone

Á while ago i not ice that my starred playlist had been duplicated and í had two of them with excactly the same music. When trying to clean up my spotify í deleted the later one (the one that didnt have a star next to it). Now á few weeks later my pl...

  • Newbie
  • Á while ago i not ice that my starred playlist had been duplicated and í had two of them with excactly the same music. When trying to clean up my spotify í deleted the later one (the one that didnt h...
  • 105 Views
  • 0 replies
  • 0 likes
  • Other
  • 105 Views
  • 0 replies
  • 0 likes

3 months for PHP9.00 not working please help

Hi, when I tried to purchase the promo of 3 months premium for only PHP9.00, and chose online banking as payment option, it's charging me the normal rate of PHP129.00. How can I avail the promo? Please help me.

  • Newbie
  • Hi, when I tried to purchase the promo of 3 months premium for only PHP9.00, and chose online banking as payment option, it's charging me the normal rate of PHP129.00. How can I avail the promo? Plea...
  • 132 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 132 Views
  • 0 replies
  • 0 likes

HELP

Hello,I have a family memebr who has an account that I'm being charged for. I want to cancel the charges, but spotify does not have a phone number to reach them at. My first choice was to look on this website for contact information; no phone number ...

  • Casual Listener
  • ...as to look on this website for contact information; no phone number availible; email support; bot says post on public forum.  Please contact me via email.  I will be calling my bank if I do n...
  • wtfSPOTIFYsucks
  • Casual Listener
  • 128 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Problema

Hola. Tuve un enorme problema con Spotify. Cuando puse todos mis datos para poder registrarme en el Spotify family me salio un letrero que decía que la tarjeta tenía un error; pero me llegó un correo de mi banco que ya lo había pagado. Y me hicieron ...

  • Newbie
  • Hola. Tuve un enorme problema con Spotify. Cuando puse todos mis datos para poder registrarme en el Spotify family me salio un letrero que decía que la tarjeta tenía un error; pero me llegó un correo...
  • 118 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 118 Views
  • 0 replies
  • 0 likes

Solved!! Please Delete My Premium Account.

Feels like entrapment. It's frustrating that I can not find a 'delete my account' button. Someone please tell me how this is accomplished.

  • Newbie
  • Feels like entrapment. It's frustrating that I can not find a 'delete my account' button. Someone please tell me how this is accomplished.
  • jonnajoy1212
  • Casual Listener
  • 12909 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 12909 Views
  • 9 replies
  • 0 likes

9php for 3months

I thought if I subscribed for premium I'd get 9php payment for 1st 3months. I dis not. Why is that so? That's what I read be for paying premium for a month.

  • Casual Listener
  • I thought if I subscribed for premium I'd get 9php payment for 1st 3months. I dis not. Why is that so? That's what I read be for paying premium for a month.
  • rayzbeenshot
  • Casual Listener
  • 353 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 353 Views
  • 1 replies
  • 0 likes

Can't stream local files on listen to them on Sonos

I switched from Deezer and they have done a great job with enabling you to add your music but Spotify simply is behind. I have purchased a song they do not have and wanted to add it to my 300+ song playlist so I can listen to it on my phone or throug...

  • Newbie
  • I switched from Deezer and they have done a great job with enabling you to add your music but Spotify simply is behind.   I have purchased a song they do not have and wanted to add it to my 30...
  • 637 Views
  • 0 replies
  • 0 likes
  • Premium
  • 637 Views
  • 0 replies
  • 0 likes

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  • Newbie
  • .
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 131 Views
  • 0 replies
  • 0 likes

Student discount on new account

I recently had to delete my spotify account, and make a new one, but I cannot apply the student discount (through unidays, UK) as it was previously tied to my old account. Is there any way I can get around this? The previous account is completely del...

  • Newbie
  • I recently had to delete my spotify account, and make a new one, but I cannot apply the student discount (through unidays, UK) as it was previously tied to my old account. Is there any way I can get ...
  • kbrooksc
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

Charged for student discount but still under Spotify free

I wanted to sign up for the student discount. I put all my credit card information. Next you guys make me verify my college. After a couple of mins you send me an email saying my transcript not accepted. I'm busy with school and work. Don't have the ...

  • Newbie
  • I wanted to sign up for the student discount. I put all my credit card information. Next you guys make me verify my college. After a couple of mins you send me an email saying my transcript not accep...
  • kbrooksc
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Free chrome cast offer

Just signed up for Spotify 3 month premium, and not received voucher for the free chrome cast player. Please help.

  • Music Fan
  • Just signed up for Spotify 3 month premium, and not received voucher for the free chrome cast player. Please help.
  • kbrooksc
  • Community Legend
  • 756 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 756 Views
  • 7 replies
  • 0 likes

Solved!! Unauthorized billing

I forgot to cancel a free trial and got billed on 7-27. I didn't complain. It was my own fault. I went to the site and canceled my subscription and never used the site again. Today I see I was AGAIN billed through paypal. I went to the site and went ...

  • Newbie
  • I forgot to cancel a free trial and got billed on 7-27. I didn't complain. It was my own fault. I went to the site and canceled my subscription and never used the site again. Today I see I was AGAIN ...
  • mickitiffen
  • Newbie
  • 1535 Views
  • 4 replies
  • 0 likes
  • 1535 Views
  • 4 replies
  • 0 likes

Solved!! Being charged automatically for Premium account not singed up for

I had a premium membership for the past three months. However, when this membership expired, I was charged $9.99 from my account. It is frustrating because I did not want to renew the premium membership and I got charged automatically without notice....

  • Newbie
  • I had a premium membership for the past three months. However, when this membership expired, I was charged $9.99 from my account. It is frustrating because I did not want to renew the premium members...
  • Donald2
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • Premium
  • 256 Views
  • 2 replies
  • 0 likes

How to permanently delete my Spotify account???

I used to have Spotify Premium for a few months (starting earlier this year around March I believe), but as work got busy, I realized I didn't use Spotify as much anymore. My last real payment was in August.Just a few days ago, I was on my online ban...

  • Newbie
  • I used to have Spotify Premium for a few months (starting earlier this year around March I believe), but as work got busy, I realized I didn't use Spotify as much anymore. My last real payment was in...
  • nicolelane2295
  • Casual Listener
  • 510 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 510 Views
  • 1 replies
  • 0 likes

CSRG

Always apears the text "The CSRF token is invalid". Someone can help me?

  • Casual Listener
  • Always apears the text "The CSRF token is invalid". Someone can help me?
  • Bittencourt
  • Spotify Star
  • 335 Views
  • 4 replies
  • 0 likes
  • Premium
  • 335 Views
  • 4 replies
  • 0 likes

can't register cause java script not activated, which it is.

but it is. really. how about using something on your website that actually works? i am registered and paying customer on some two dozen sites, only this site doesn't work. how about hiring someone who can code? to someone actually knowing what he's d...

  • Newbie
  • but it is. really. how about using something on your website that actually works? i am registered and paying customer on some two dozen sites, only this site doesn't work. how about hiring someone wh...
  • 247 Views
  • 0 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 247 Views
  • 0 replies
  • 2 likes

SUPPORT - Circular Logic BUG

I just upgraded my plan to add my wife. She clicks on the link and it asks her to login. She clicks login with facebook and it says she doesn't have an account with facebook credentials She clicks create an account and it says she already has an acco...

  • Casual Listener
  • I just upgraded my plan to add my wife.   She clicks on the link and it asks her to login.    She clicks login with facebook and it says she doesn't have an account with facebook c...
  • briantbecker
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Add people/friends without Facebook accounts

Hi all! I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her new music suggestions. Am I the one who is making a misstake o...

  • Casual Listener
  • Hi all!   I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her ne...
  • mike_mas
  • Casual Listener
  • 7077 Views
  • 10 replies
  • 0 likes
  • Account
    Other
    Premium
  • 7077 Views
  • 10 replies
  • 0 likes