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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I am logged onto my iPhone with my Spotify Premium account. Every now
and then when I look at my available devices there is an unknown
account. Does this mean this user has access to my account or that they
are on the same wifi with their own Spotify...
I am logged onto my iPhone with my Spotify Premium account. Every now and then when I look at my available devices there is an unknown account. Does this mean this user has access t...
Hi, I just got a spotify premium student membership after a 7 days trial
but I have been charged for my subscription even though 30 days free
trial was promised - where should I contact for the issue? Thank You.
Hi, I just got a spotify premium student membership after a 7 days trial but I have been charged for my subscription even though 30 days free trial was promised - where should I contact for ...
I have had a premium account for a while now and it works perfectly fine
on my phone app. However a month or so back i used my laptop to play
Spotify and ads are being played between songs. My phone still works
fine but the laptop still plays ads. Bo...
I have had a premium account for a while now and it works perfectly fine on my phone app. However a month or so back i used my laptop to play Spotify and ads are being played between songs. My phone ...
Se me está cobrando de mi cuenta y cuando le quiero dar de baja me dice
qun mi suscripcion es free y no es asi xq me están cobrando como hago
para darme de baja?
Se me está cobrando de mi cuenta y cuando le quiero dar de baja me dice qun mi suscripcion es free y no es asi xq me están cobrando como hago para darme de baja?
Hi, my Premium account ended on 23th and app logged out automatically.
Since then I can't logg in to my app - it says "Unable to logg in.
Either username or password is incorrect". I uninstalled, reinstalled,
changed country but I can still log in to...
Hi, my Premium account ended on 23th and app logged out automatically. Since then I can't logg in to my app - it says "Unable to logg in. Either username or password is incorrect". I uninstalled, rei...
I updated to premium and I uninstalled than reinstalled it still isn't
working I logged out and logged in still not working I reached out to
stoptfy and they sent me here can someone please help me thanks
I updated to premium and I uninstalled than reinstalled it still isn't working I logged out and logged in still not working I reached out to stoptfy and they sent me here can someone please help me t...
It was supposed to charge me after my third month after the 99 cent
three month promotion which ended tomorrow, turns out it already charged
me today as i went to go cancel it. how do i get my $9.99 back?
It was supposed to charge me after my third month after the 99 cent three month promotion which ended tomorrow, turns out it already charged me today as i went to go cancel it. how do i get my $9.99 ...
I have logged out all units, changed password, nothing helps.see pic. No
music is gone, no playlists is changed, but that unit is always
listening to Finnish metal, I kid you not I have had premium since the
beginning and had this problem for a coupl...
I have logged out all units, changed password, nothing helps. see pic. No music is gone, no playlists is changed, but that unit is always listening to Finnish metal, I kid you not 🙂 I have had pre...
My premium sub just ended and now any song in my playlist says can't
play song and it just skips through them all. Songs not in my playlist
seem to play fine. I've tried setting my audio devices to default and my
high quality streaming is unchecked. ...
My premium sub just ended and now any song in my playlist says can't play song and it just skips through them all. Songs not in my playlist seem to play fine. I've tried setting my audio device...
Hi, i wanted to share the experience that i had this morning, that
really weird me out, in hopes of getting an explanation of what could
have happened.So what happened was that i opened up the spotify app in
my cell phone to listen to some music, as ...
Hi, i wanted to share the experience that i had this morning, that really weird me out, in hopes of getting an explanation of what could have happened. So what happened was that i opened up the sp...
Hi, I've had a collaborative playlist with my girlfriend for the last 4
years, and in the last couple days it disappeared. How can I get it
back? Here are the possibly relevant points I know:- It doesn't appear
under Recover Playlist at spotify.com.-...
Hi, I've had a collaborative playlist with my girlfriend for the last 4 years, and in the last couple days it disappeared. How can I get it back? Here are the possibly relevant points I know...
Hi, After the update that installed yesterday (I think....) my account
name in my local spotify app now just shows my account number 1131112573
rather than my actual name, nor my profile pic (usually pulled through
from FB - Some other friends that I...
Hi, After the update that installed yesterday (I think....) my account name in my local spotify app now just shows my account number 1131112573 rather than my actual name, nor my profil...
Hello I have a Credit Card being charged twice for this service once on
the 2nd and once on the 7th of each month. I have no idea why I only
have one account attached to my FaceBook profile. I need help!
Hello I have a Credit Card being charged twice for this service once on the 2nd and once on the 7th of each month. I have no idea why I only have one account attached to my FaceBook profile. I need h...
for some reason, Spotify could not charge my credit cart with the
monthly Premium amount. Will they try again? because the credit card is
working properly.. And Spotify only offers the option to alter the
payment method instead of confirming the exis...
for some reason, Spotify could not charge my credit cart with the monthly Premium amount. Will they try again? because the credit card is working properly.. And Spotify only offers the option to alte...
I am getting this issue again, i have tried everything postedo nt hese
frums aside from one thing i cant find that was posted that helped me
before, it was something to do with the network adapater settings, if
anyone can help please do. I have tried...
I am getting this issue again, i have tried everything postedo nt hese frums aside from one thing i cant find that was posted that helped me before, it was something to do with the network adapater s...
Dear Spotify Team, I have made a mistake. Today, I have subscribed to
Spotify Premium Student via paypal AND redeemed my 10€ gift card. BOTH
subscriptions are running side by side until february 2015. How do I
cancel the gift card subscription withou...
Dear Spotify Team,
I have made a mistake. Today, I have subscribed to Spotify Premium Student via paypal AND redeemed my 10€ gift card.
BOTH subscriptions are running side by side u...
Is their an actual way to fix this error, I have my account in Canada
and my phone works perfectly fine, but it will not work on the
Playstation 4. I looked up this error and nothing was useful. Is there
an actual way to fix this. I don't want to pay...
Is their an actual way to fix this error, I have my account in Canada and my phone works perfectly fine, but it will not work on the Playstation 4. I looked up this error and nothing was useful. Is t...