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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80370 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653721 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734146 Views
18 replies
29 likes
I logged in to Spotify on my PC and someone was logged in to Chrome Web Player playing some awful music.I immediately removed all access to my account via 3rd party apps, change password, signed out all devices. What I would like to know is, to be ab...
I logged in to Spotify on my PC and someone was logged in to Chrome Web Player playing some awful music. I immediately removed all access to my account via 3rd party apps, change password, signed ...
Spotify Star
1088 Views
3 replies
0 likes
Hi! i have someone on my spotify who constantly stalks me, i'm unsure how to block them/Make them unfollow me or make my account private! Thanks in advance, i appreciate it
Hi! i have someone on my spotify who constantly stalks me, i'm unsure how to block them/Make them unfollow me or make my account private! Thanks in advance, i appreciate it 🙂
Spotify Star
13195 Views
1 replies
0 likes
PlanFree/PremiumCountryFinlandDevice(iPhone SE (2020) / (PC)Operating System(iOS 14.3) / (Windows 10) My Question or IssueSo, I try to sign in to spotify for artists and spotify both, it says spotify account doesn't exist, so ok I go and test registe...
Plan Free/Premium Country Finland Device (iPhone SE (2020) / (PC) Operating System (iOS 14.3) / (Windows 10) My Question or Issue So, I try to sign in to spotify for artists and spot...
Spotify Star
556 Views
1 replies
0 likes
they changed the email to log in and password, but they are still using my credit card. I need this resolved IMMEDIATELY
they changed the email to log in and password, but they are still using my credit card. I need this resolved IMMEDIATELY
Spotify Star
477 Views
1 replies
0 likes
I have a premium account since a couple of days. I want to use Spotify on three different devices: - Desktop (Windows 10)- iPad 5 and iPhone 8 (iOS 13.4.1)Issue: If I modify (add / change / delete) my list of favorite songs (Lieblingssongs) I can't s...
I have a premium account since a couple of days. I want to use Spotify on three different devices: - Desktop (Windows 10) - iPad 5 and iPhone 8 (iOS 13.4.1) Issue: If I modify (add / change ...
Moderator
548 Views
3 replies
0 likes
Spotify Star
1759 Views
3 replies
3 likes
PlanFreeCountryUnited StatesDeviceiPhone 5s, Laptop, Xbox one, web appOperating SystemWindows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or IssueListening to music earlier this morning, song suddenly cuts out and when I check Spotify I'm logge...
Plan Free Country United States Device iPhone 5s, Laptop, Xbox one, web app Operating System Windows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or Issue Listening t...
Moderator
3680 Views
5 replies
0 likes
PlanPremiumCountryNetherlandsDevice(iPhone Operating System(iOS 13 My Question or IssueI just upgraded my account to a family member account.I sent an invite to the other 4 family members. 3 joined the family account succesfully. However 1 keeps gett...
Plan Premium Country Netherlands Device (iPhone 😎 Operating System (iOS 13 My Question or Issue I just upgraded my account to a family member account. I sent an invite to the other...
Moderator
685 Views
3 replies
0 likes
Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! My current account is in Germany whilst the family premium is in Switzerland...
Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! M...
Spotify Legend
405 Views
1 replies
0 likes
DeviceMacbook Pro late 2016Operating SystemOSX whatever, Chrome 87.0.4280.88 My Question or IssueI just registered an account to file a separate bug. The community verification email was a bit slow so I assumed it wasn't necessary and tried to post a...
Device Macbook Pro late 2016 Operating System OSX whatever, Chrome 87.0.4280.88 My Question or Issue I just registered an account to file a separate bug. The community verification ...
Spotify Star
516 Views
1 replies
0 likes
I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed and the Spotify account is completely deleted. Is ...
I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed...
Spotify Star
582 Views
1 replies
0 likes
Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
Spotify Star
464 Views
1 replies
0 likes
Plan: not sure which (read below why)Free/Premium: Premium (one type of...)Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My wife made two payments by accident from her account. One with my credit card (a payment for a family...
Plan: not sure which (read below why) Free/Premium: Premium (one type of...) Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My...
Moderator
412 Views
1 replies
0 likes
Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... ... the only Podcast I listen to is Joe Rogan... and it seems Spotify is inputting an ad right in the middle of it. It'...
Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... .....
Spotify Star
654 Views
1 replies
2 likes
PlanPremium familyCountrySpain Device(iPhone SE & Macbook Pro late 2016)Operating System(iOS 10 My Question or IssueUser Name Dest Rec Hi my username does not show up in the profile search, only when i past the ridiculous long letters and numbers, th...
Plan Premium family Country Spain Device (iPhone SE & Macbook Pro late 2016) Operating System (iOS 10 My Question or Issue User Name Dest Rec Hi my usern...
Spotify Legend
555 Views
1 replies
0 likes
PlanFamily CountryRomaniaDeviceAndroid I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geographical restriction" I have friends with free pr premium Spotify account in the same city asm...
Plan Family Country Romania Device Android I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geogr...
Visitor
206622 Views
38 replies
2 likes
Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify account?
Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify acc...
Spotify Legend
542 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueOn "connected devices" list in the desktop app I found a device called "PS4-821". I don't have PS4 and don't know who can own this device. I also found that feature "Log o...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue On "connected devices" list in the desktop app I found a device called "PS4-821". I don't have ...
Spotify Star
1355 Views
5 replies
0 likes
PlanPremiumCountryMalaysiaDevice-Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I would like to purchase Premium Family plan with debit card but when I click on debit card payment option,the website keep redirecting me...
Plan Premium Country Malaysia Device - Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I would like to purchase Premium Family plan wit...
Spotify Legend
569 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice(LG V20, Sony Xperia C5 Ultra, Windows 10)Operating System(Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or IssueSo last night I got a notification email that there's a new log in from abroad (the US...
Plan Premium Country Indonesia Device (LG V20, Sony Xperia C5 Ultra, Windows 10) Operating System (Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or Issue So la...
Community Legend
1200 Views
3 replies
0 likes
