Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi all, This started happening recently -- within the past 3-4 days. I randomly get disconnected while listening to my music using Spotify on my phone. I also noticed that new playlists are being added that aren't me and that I have a new "Play on th...
Hi everyone, here's my situation: I am a Spotify Premium user and my account is logged via Facebook. For personal reasons, I am strongly considering deactivating my Facebook account and would like to know what will be of my Spotify account, playlists...
Hello. I hope you guys can help me! I had been using Spotify, logging on through facebook. Then I tried to get the upgrade trial and kept getting an error. So I made a normal account, logged on and searched for friends through my facebook profile. Ev...
Hello, I was charged two premium account fees today and I am unsure of why. Apparently posting in this forum is the only way to get help?
I've been wrestling with the Spotify website/player/service for a good bit now. I think with a little effort, they might could make things hard and unclear to navigate. Sarcasm aside, in getting some assistance to connect to FB, it erroneously got co...
hi, i cancelled my premium membership the other day and i can only play certain songs in my playlist, 'High quality streaming' is already unticked so i dont know what to do, please help!!!!
I have an account with associated with spotify, through my facebook. I cancelled my fb because of hacking issues. I just opened a new spotify account under a new email. How can I get that premium plan over to my new account?
I was using it just fine this morning and then just about an hour ago I found that somehow I was logged off. I am unable to login. It's as if my account does not exist. I have a good feeling it could be the fraud claim I had just a week ago. Someone ...
I signed up for the 30 day free trial and I cancelled it the day before but then saw that there was a student option for $4.99 so I signed up for it but when I checked my bank account I had a charge of $29.99 and a $9.99 so I cancelled the student on...
I'm paying over $15 a month for a service with no ads...Yet still have to have 1/4 of my window filled with text ads? Really? The price is already exorbitant for modern streaming services, especially if it's not ad-free. I won't be continuing my memb...
I have a spotify account with my Facebook whigh I have now cancelled so can't access the spotify. I have since created a new spotify account and want to transfer the play liststore to my new account and cancel the old one linked to Facebook. How can ...
I recently noticed that I was being charged on two different cards for spotify. I only have one account that I use. One of the charges was coming from Itunes and when I called Itunes they told me it was for spotify via the app store. I cancelled that...
I just got a new macbook and wanted to install spotify. It worked (like the app downloaded and opened and everything), but when I click log in with facebook, it opens up a tab on chrome that says "logging in to spotify..." That does nothing. The tab ...
I submitted a help conact form several hours ago, but have not heard back. My situation is as follows: I had spotify premium for some time. I recently noticed that I was getting a bill from Itunes in addition to a bill from Spotify. I called itunes a...
HelloI cant login from the App. I keep changing the password and still it doesnt let me in. Please help me
Hi,I have been told by people who follow my playlist that they no longer receive email notifcations when I add songs to my playlist. Was wondering how I can change this so that they continue to receive notifications when I add new songs. Thank you
Hey guys. I work at a social media agency and we are going to create official spotify accounts for some big clients. How do I do it?
Does Spotify have a number? I think it is really ridiculous that I have been emailing them and I still have the same problem. I even tweeted them @SpotifyCares only to be ignored. I am really on the verge of cancelling my account. I do not understand...
Hi there, I wonder if it is legal regarding to GEMA and GEZ to listen to spotify at the workplace? Thanks,Pascal
I need to know how I could delete my spotify account or atleast remove it from my facebook account because I am using my other account and I want to connect it to my facebook account