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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294535 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542496 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129825 Views
74 replies
12 likes
I just paid through debit account yesterday and until now i havent received any confirmation if payment had been successful or what.
I just paid through debit account yesterday and until now i havent received any confirmation if payment had been successful or what.
Roadie
240 Views
1 replies
0 likes
I have used the free premium trial for a month and I unsubscribe to avoid the payment. Then I found out about the "3 months of premium for RM2" may I know am I still able to get it even though I have subscribed to premium before this?
I have used the free premium trial for a month and I unsubscribe to avoid the payment. Then I found out about the "3 months of premium for RM2" may I know am I still able to get it even though I have...
Roadie
171 Views
1 replies
0 likes
I've been paying for Premium, but when I try to use Spotify it says that Premium has been pause because my payments are not going though. This has been going on for a few months now. I thought it was do to the new cc chips being updated, but I checke...
I've been paying for Premium, but when I try to use Spotify it says that Premium has been pause because my payments are not going though. This has been going on for a few months now. I thought it was...
Spotify Star
284 Views
1 replies
0 likes
Hi there!I'm a foreign vistor. About a month a ago I clicked "try Premium frr for 30 days" and doesn't realize I need to cancel the subscription.My Paypal was charged 10.77$ today. Actually I haven't use Spotify for a long while.Is there anyway I can...
Hi there! I'm a foreign vistor. About a month a ago I clicked "try Premium frr for 30 days" and doesn't realize I need to cancel the subscription. My Paypal was charged 10.77$ today. Actually I hav...
Roadie
235 Views
1 replies
0 likes
Hello,Today I saw some streaming on my Spotify account. I went to the account settings, changed the password and logged everything out. There is a lot of unwanted music added to my playlists. What can I do to prevent someone else using my account? Al...
Hello, Today I saw some streaming on my Spotify account. I went to the account settings, changed the password and logged everything out. There is a lot of unwanted music added to my playlists. Wha...
Roadie
230 Views
1 replies
0 likes
I was changed 9.99 today because my free trial ended. I have cancelled it now but want to know if I get a refund or do I keep premium for this month.
I was changed 9.99 today because my free trial ended. I have cancelled it now but want to know if I get a refund or do I keep premium for this month.
Not applicable
200 Views
2 replies
0 likes
I have a premium account. It would be nice if me and my partner could listen to music at the same time. i.e. having two users linked to one account, but with their own user playlists. This would stop the hassle of say.... When I'm at work listening o...
I have a premium account. It would be nice if me and my partner could listen to music at the same time. i.e. having two users linked to one account, but with their own user playlists. &n...
Newbie
3204 Views
5 replies
1 likes
Hello,I´m living in Mexico but my Credit Card is spanish. I made the premium account but now, in my profile says MX, but when I try to enter in spotify, I can´t. I receive an error 408 (My country is different in my profile) I would like to change th...
Hello, I´m living in Mexico but my Credit Card is spanish. I made the premium account but now, in my profile says MX, but when I try to enter in spotify, I can´t. I receive an error 408 (My country ...
Casual Listener
316 Views
4 replies
0 likes
Hi there!I have 2 big problems. The first one is that I made a new Spotify account and I forgot my new username. The second one is that I can't get into my email account so I can fix the first problem. I tried to get in touch with the service support...
Hi there! I have 2 big problems. The first one is that I made a new Spotify account and I forgot my new username. The second one is that I can't get into my email account so I can fix the first prob...
Community Legend
310 Views
1 replies
0 likes
Hey all, I created an account a year or two back using facebook because it was simple and easy to do. However, I wish to go premium and want to remove my email (primary email for services I trust) from that account, so that I do not have to login usi...
Hey all, I created an account a year or two back using facebook because it was simple and easy to do. However, I wish to go premium and want to remove my email (primary email for services I ...
Community Legend
540 Views
1 replies
0 likes
Hello. My account was compromised 2 hours ago. The person was able to change my email address and I have no way of recovering my account. Can I please have some assistance!
Hello. My account was compromised 2 hours ago. The person was able to change my email address and I have no way of recovering my account. Can I please have some assistance!
Not applicable
240 Views
1 replies
0 likes
When I hit play on any song it will automatically switch back to pause instead. As a result I cannot play any song unless I play it by connecting to my mobile phone and selecting the song from the phone instead.
When I hit play on any song it will automatically switch back to pause instead. As a result I cannot play any song unless I play it by connecting to my mobile phone and selecting the song from the ph...
Not applicable
477 Views
4 replies
1 likes
I've connected my spotify account to various third party apps and I do not use most of them anymore. Is there a place to remove the link between the two?
I've connected my spotify account to various third party apps and I do not use most of them anymore. Is there a place to remove the link between the two?
Newbie
1641 Views
2 replies
8 likes
Hello, Recently I have just finished my 6 month free subscription with Vodafone and would like to continue with Spotify Premium, however the only option to pay for Premium is to add it on top of my phone bill, this isn't something I would like to do....
Hello, Recently I have just finished my 6 month free subscription with Vodafone and would like to continue with Spotify Premium, however the only option to pay for Premium is to add it on to...
Roadie
338 Views
1 replies
0 likes
Hey there, I want to delete my Facebook.. But when I do that im not able to usey SPOTIFY account.. Is there any way I can change that or at least delete my spotify account and make a new one that is not linked to my spotify??I'm a long term regular u...
Hey there, I want to delete my Facebook.. But when I do that im not able to usey SPOTIFY account.. Is there any way I can change that or at least delete my spotify account and make a new one that is ...
Casual Listener
217 Views
1 replies
0 likes
Hey. I'm currently on a Premium promotion ($0.99 for 3 months) which is about to end. I'd like to continue with Spotify Premium, but with the US student discount, instead of full price. The Help on the Spotify website suggests I should cancel my curr...
Hey. I'm currently on a Premium promotion ($0.99 for 3 months) which is about to end. I'd like to continue with Spotify Premium, but with the US student discount, instead of full price. The Help on t...
Not applicable
170 Views
1 replies
0 likes
When sending invite to my family members, it ask for login info. I was under the impression that it is supposed to send an acceptance tag. What login info is proper or a solution to accepting the subscription?
When sending invite to my family members, it ask for login info. I was under the impression that it is supposed to send an acceptance tag. What login info is proper or a solution to accep...
Regular
246 Views
1 replies
0 likes
Hi, I've updated my premium to a family plan with 2 members to try it out, which works fine. However, now I want to my dad as a 3d member, but it doesn't allow me without completely canceling my subscription, and I'm not sure what the implications of...
Hi, I've updated my premium to a family plan with 2 members to try it out, which works fine. However, now I want to my dad as a 3d member, but it doesn't allow me without comple...
Regular
3147 Views
12 replies
1 likes
Dear Sr My credit card summary showed three monthly charges, however I have only two accounds that I was signed for. One under [email snipped for security reasons] Another: [email snipped for security reasons] Please let me know which one is the thir...
Dear Sr My credit card summary showed three monthly charges, however I have only two accounds that I was signed for. One under [email snipped for security reasons] Another: [email snip...
Community Legend
320 Views
3 replies
0 likes
Alright, probably a minor problem, and ultimately if it can't be solved, I won't lose sleep over it. The image in my Discover Weekly playlist does not match my display picture in the top right hand corner. Normally not an issue, however having just g...
Alright, probably a minor problem, and ultimately if it can't be solved, I won't lose sleep over it. The image in my Discover Weekly playlist does not match my display picture in the top rig...
Community Legend
409 Views
1 replies
0 likes
