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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354282 Views
  • 902 replies
  • 105 likes
  • Account
  • 354282 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152878 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152878 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88513 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88513 Views
  • 68 replies
  • 10 likes

Change Country Settings

Hi, I need to change my country back tot UK as it wont let me do it on my profile page. It means my family plan members are unable to activate their account because it says we are not in the same country. my user name is stone090 thanks

  • Casual Listener
  • Hi, I need to change my country back tot UK as it wont let me do it on my profile page.   It means my family plan members are unable to activate their account because it says we are not in the...
  • 1112198400
  • Casual Listener
  • 136 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 2 replies
  • 0 likes

Spotify in Japan

I have a Swedish spotify premium account but am moving to Tokyo in january 2016. As far as I understand Spotify is not available in Japan. What do I do - can I use my swedish subscription in japan?

  • Newbie
  • I have a Swedish spotify premium account but am moving to Tokyo in january 2016. As far as I understand Spotify is not available in Japan. What do I do - can I use my swedish subscription in japan? ...
  • ojuice1018
  • Casual Listener
  • 378 Views
  • 2 replies
  • 0 likes
  • Account
  • 378 Views
  • 2 replies
  • 0 likes

Premium subscription in japan?

As a owner of a swedish Spotify premium subscription, will there be any problems if i use it in Japan for 5 months, or are there a maximum usage timelimit where it works abroad?

  • Newbie
  • As a owner of a swedish Spotify premium subscription, will there be any problems if i use it in Japan for 5 months, or are there a maximum usage timelimit where it works abroad?
  • ojuice1018
  • Casual Listener
  • 784 Views
  • 2 replies
  • 0 likes
  • 784 Views
  • 2 replies
  • 0 likes

Fido: Removing Premium Feature

Hi, I wanted to deactivate my current Premium plan through Fido (not the free 2 year subscription, but the discounted price) as I have another phone plan that comes with the 2 years. I've contacted Fido, which then told me to contact Spotify, which t...

  • Newbie
  • Hi,   I wanted to deactivate my current Premium plan through Fido (not the free 2 year subscription, but the discounted price) as I have another phone plan that comes with the 2 years.  ...
  • daviniachew
  • Newbie
  • 1334 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1334 Views
  • 1 replies
  • 1 likes

Never signed up to spotify premium but still charged.

I have been signed up to spotify free for a while but I see spotify charged me $12.99 last night from my bank account. My spotify is still free, why was I charged?

  • Newbie
  • I have been signed up to spotify free for a while but I see spotify charged me $12.99 last night from my bank account. My spotify is still free, why was I charged?
  • KatesHere
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Register password for other devices , not accepting any passwords

Hi, I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time. All the passwords I have tried are not valid.What are the ...

  • Regular
  • Hi,   I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time...
  • kit-kat
  • Regular
  • 362 Views
  • 8 replies
  • 0 likes
  • Premium
  • 362 Views
  • 8 replies
  • 0 likes

Solved!! Unsubscribed from Spotify Premium, but still says I'm subscribed to Premium

As the title says, I unsubscribed from Spotify Premium, but when I open Spotify, it still says I'm subscribed to Premium. Is there anyone who also has this? And is it possible that Spotify charges the monthly price for it, because I have the feeling ...

  • Casual Listener
  • As the title says, I unsubscribed from Spotify Premium, but when I open Spotify, it still says I'm subscribed to Premium. Is there anyone who also has this? And is it possible that Spotify charges th...
  • ramirezdaniel62
  • Regular
  • 1668 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1668 Views
  • 5 replies
  • 0 likes

Solved!! Fraud Account Cancellation Emails

Hello,Lately i've been recieving emails regarding my spotify account that tells me thar my subscribtion has faild and I need to fill in my account details. It looks quite realistic but, if you study the sender you can see that it's somthing fishy goi...

Skärmavbild 2016-01-21 kl. 14.09.51.png
  • Newbie
  • Hello, Lately i've been recieving emails regarding my spotify account that tells me thar my subscribtion has faild and I need to fill in my account details. It looks quite realistic but, if you st...
  • KatesHere
  • Community Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 603 Views
  • 1 replies
  • 0 likes

Password reset emails not arriving - can't log in

Hi, I am not getting the email to reset my password. I can't actually remember which email I signed up with but I have checked them all. I have also checked spam folders, junk mail folders. The only thing I know for sure is my username, and that's be...

  • Visitor
  • Hi,   I am not getting the email to reset my password. I can't actually remember which email I signed up with but I have checked them all. I have also checked spam folders, junk mail folders.&...
  • user-removed
  • Not applicable
  • 262 Views
  • 4 replies
  • 0 likes
  • Login
  • 262 Views
  • 4 replies
  • 0 likes

Refund for premium?

So I saw today that my Spotify premium had renewed. I had been wanting to cancel it for a few days now and had completely forgotten to, so after seeing the newest charge on my bank account I instantly cancelled my subscription. Is there anyway I can ...

  • Newbie
  • So I saw today that my Spotify premium had renewed. I had been wanting to cancel it for a few days now and had completely forgotten to, so after seeing the newest charge on my bank account I instantl...
  • KatesHere
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Free Spotify Facebook acct

How can I cancel my free Facebook account

  • Newbie
  • How can I cancel my free Facebook account
  • KatesHere
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Free
  • 128 Views
  • 1 replies
  • 0 likes

I think I am removing songs accidentally

help me please I lost a lot of songs by accident

  • Newbie
  • help me please I lost a lot of songs by accident
  • thefoxiscunning
  • Casual Listener
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
  • 88 Views
  • 1 replies
  • 0 likes

Charged for something, don't know what

Hi, Got charged for 149 sek in december, middle of the month, and don't know why. How do I get help with this? I also got charged for the regular 99/month. There's no receipt for it under my account, but there is for the montly 99 sek.

  • Newbie
  • Hi,   Got charged for 149 sek in december, middle of the month, and don't know why. How do I get help with this? I also got charged for the regular 99/month. There's no receipt for it under my...
  • driveflanger
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Problemas con la promoción de 3 meses por diciembre 2015

Saludos Realice mi subscripcion a premium aprovechando la promocion de 3 meses de premium en diciembre de 2015 por un unico pago. Pero ahora spotify me quiere volver a cobrar. Quisiera saber el porque de esto y como puedo recibir soporte, porque esto...

  • Newbie
  • Saludos   Realice mi subscripcion a premium aprovechando la promocion de 3 meses de premium en diciembre de 2015 por un unico pago. Pero ahora spotify me quiere volver  a cobrar. Quisiera...
  • Steph_B
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 148 Views
  • 1 replies
  • 0 likes

Update credit card information not possible

Hi, I have the family plan in Germany and nethod of payment is credit card. My credit card is expiring and I tried to update my credit card details from the new credit card. My spotify account pages also says I should update my card information, but ...

  • Casual Listener
  • Hi,   I have the family plan in Germany and nethod of payment is credit card. My credit card is expiring and I tried to update my credit card details from the new credit card. My spotify accou...
  • Steph_B
  • Roadie
  • 395 Views
  • 3 replies
  • 0 likes
  • Account
  • 395 Views
  • 3 replies
  • 0 likes

Login in issue

Hi, Right Now I'´m loging in through my facebook account. I want to desactivate my facebook account but I can´t because that way my spotify won't work. I wanted to ask you how can i do to change my loging in information and be able to log in through ...

  • Newbie
  • Hi,   Right Now I'´m loging in through my facebook account. I want to desactivate my facebook account but I can´t because that way my spotify won't work.  I wanted to ask you how can i do...
  • Steph_B
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Solved!! unable to login to premium account from device other than sonus

Hello All, My first post so be gentle with me. Ultimately I am trying to use a small linux device (Pandora) but am repeatedly getting a message saying my username or password was incorrect. So I downloaded the app on my android samsung s3 but am gett...

  • Casual Listener
  • Hello All,   My first post so be gentle with me.   Ultimately I am trying to use a small linux device (Pandora) but am repeatedly getting a message saying my username or password was in...
  • Steph_B
  • Roadie
  • 263 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 263 Views
  • 3 replies
  • 0 likes

Unknow devices in Connect

I was able to see some unknown devices linked in my Spotify Connect Devices List, also the app was playing some music wich I didn't request. The same thing happened a few months ago. Could this mean that my account has been exposed in any way?

  • Newbie
  • I was able to see some unknown devices linked in my Spotify Connect  Devices List, also the app was playing some music wich I didn't request. The same thing happened a few months ago.   C...
  • Ox1
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! Login error in app but not online

Hello, I have my own account on Spotify (for years) but recently I cannot access to my account using the App (mobile/pc). I have access if I go through the web...How could I fix this? Thank you!

  • Casual Listener
  • Hello,    I have my own account on Spotify (for years) but recently I cannot access to my account using the App (mobile/pc). I have access if I go through the web... How could I fix this...
  • alsanal
  • Casual Listener
  • 285 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 285 Views
  • 2 replies
  • 0 likes

Login without using Facebook

I want to use Spotify within Plex and therefore I need to login with my username and password. My Spotify profile (https://www.spotify.com/dk/account/overview/) doesn't mention exactly what my username is. However, if I press 'Set device password' I ...

  • Casual Listener
  • I want to use Spotify within Plex and therefore I need to login with my username and password. My Spotify profile (https://www.spotify.com/dk/account/overview/) doesn't mention exactly what my userna...
  • StefanNHansen
  • Casual Listener
  • 473 Views
  • 2 replies
  • 0 likes
  • Login
  • 473 Views
  • 2 replies
  • 0 likes