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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290873 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541101 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129659 Views
74 replies
12 likes
Hi, I've updated my premium to a family plan with 2 members to try it out, which works fine. However, now I want to my dad as a 3d member, but it doesn't allow me without completely canceling my subscription, and I'm not sure what the implications of...
Hi, I've updated my premium to a family plan with 2 members to try it out, which works fine. However, now I want to my dad as a 3d member, but it doesn't allow me without comple...
Regular
3144 Views
12 replies
1 likes
Dear Sr My credit card summary showed three monthly charges, however I have only two accounds that I was signed for. One under [email snipped for security reasons] Another: [email snipped for security reasons] Please let me know which one is the thir...
Dear Sr My credit card summary showed three monthly charges, however I have only two accounds that I was signed for. One under [email snipped for security reasons] Another: [email snip...
Community Legend
314 Views
3 replies
0 likes
Alright, probably a minor problem, and ultimately if it can't be solved, I won't lose sleep over it. The image in my Discover Weekly playlist does not match my display picture in the top right hand corner. Normally not an issue, however having just g...
Alright, probably a minor problem, and ultimately if it can't be solved, I won't lose sleep over it. The image in my Discover Weekly playlist does not match my display picture in the top rig...
Community Legend
409 Views
1 replies
0 likes
Can i cancel my premium and have money back?Account updated today for wrong
Can i cancel my premium and have money back? Account updated today for wrong
Community Legend
434 Views
1 replies
0 likes
My monthly payment was taken on March 10th. Does that mean my month expires April 9th. The reason I need to know this is I want to deactivate my Facebook and am connected to spotify via Facebook. So I need to cancel my spotify account and start a new...
My monthly payment was taken on March 10th. Does that mean my month expires April 9th. The reason I need to know this is I want to deactivate my Facebook and am connected to spotify via Facebook. So ...
Community Legend
215 Views
1 replies
0 likes
Hi,Since saturday I can't connect my spotify account on any device, even on the website. I've had to create a new account to contact the support and post here. I'm sure it is the good password, but I always get an error when I try to connect. On my f...
Hi, Since saturday I can't connect my spotify account on any device, even on the website. I've had to create a new account to contact the support and post here. I'm sure it is the good password, but...
Spotify Star
590 Views
5 replies
0 likes
Ive been trying to get the premium account for the last 4 daysIm traveling at the moment in central americaChanged the country in my spotify profileTrying to pay with a credit card i get a msg saying it cant accept payments from this countryUsing my ...
Ive been trying to get the premium account for the last 4 days Im traveling at the moment in central america Changed the country in my spotify profile Trying to pay with a credit card i get a msg ...
Spotify Star
286 Views
1 replies
0 likes
This has probably been asked before. I've currently paid for Premium for a year up front, next payment due in Oct 2016. I want to switch to Vodafone's offer of 12 months free Premium and it says I need to cancel my account to do this. Is this just ca...
This has probably been asked before. I've currently paid for Premium for a year up front, next payment due in Oct 2016. I want to switch to Vodafone's offer of 12 months free Premium and it says I ne...
Not applicable
425 Views
3 replies
0 likes
HI i wish to cancel my subscription but i was having a wake can i cant canecl my subcription in time before spotify auto bill me again by 1 day. so if i cancel my subcription now will i can get my money back?
HI i wish to cancel my subscription but i was having a wake can i cant canecl my subcription in time before spotify auto bill me again by 1 day. so if i cancel my subcription now will i can get my mo...
Casual Listener
485 Views
2 replies
0 likes
Hi.I'm spotify premium user and I want to reset my password because I forgot it. The username of my spotify account is cyrilbenson47 and the associated email I used there is cyrilbenson47@gmail.com but it keeps on telling me that the email is not ass...
Hi. I'm spotify premium user and I want to reset my password because I forgot it. The username of my spotify account is cyrilbenson47 and the associated email I used there is cyrilbenson47@gmail.c...
Casual Listener
204 Views
1 replies
0 likes
Hello. I bought 3 months of spotify on February 27th 2016. There was a promotion that said if you bought 3 months of spotify by February 28th you will receive a voucher for a free chromecast in email within a week and I never did. I have receipts for...
Hello. I bought 3 months of spotify on February 27th 2016. There was a promotion that said if you bought 3 months of spotify by February 28th you will receive a voucher for a free chromecast in email...
Not applicable
270 Views
2 replies
0 likes
I replaced my phone and now I can't log in to Spotify. Tried uninstalling, reinstalling, clearing the cache, resetting the password etc. and although it pulls up my account info and cc # for my account, and tells me when my subscription expiires, I c...
I replaced my phone and now I can't log in to Spotify. Tried uninstalling, reinstalling, clearing the cache, resetting the password etc. and although it pulls up my account info and cc # for my accou...
Casual Listener
302 Views
3 replies
0 likes
So I wanted to know while I have my music made "available offline" does it use my data while playing these songs?
So I wanted to know while I have my music made "available offline" does it use my data while playing these songs?
Not applicable
317 Views
2 replies
0 likes
When I'm trying to get the Premium (the 99 Cent offer) the page tells me I need to activate my JavaScript for the booking process. The problem: JavaScript is activated and there is nothing else I can switch on. What to do? Thanks
When I'm trying to get the Premium (the 99 Cent offer) the page tells me I need to activate my JavaScript for the booking process. The problem: JavaScript is activated and there is nothing else I can...
Not applicable
914 Views
5 replies
4 likes
Hello, I bought a gift card a while ago. On the same day, I refunded it. The Spotify Costumer said I get my Money in 3-5 working days back. I got his reply on the 9th Oct. Now we have almost November and I still didnt got the money on my bank account...
Hello, I bought a gift card a while ago. On the same day, I refunded it. The Spotify Costumer said I get my Money in 3-5 working days back. I got his reply on the 9th...
Newbie
1345 Views
14 replies
0 likes
I cancelled my premium subscription and my bank was still charged. Who do i need to contact to get this resolved?
I cancelled my premium subscription and my bank was still charged. Who do i need to contact to get this resolved?
Spotify Star
171 Views
1 replies
0 likes
Buenos días,No puedo desconectar mi cuenta Spotify de Facebook. Tengo dos perfiles y me gustaría desconectar de uno y conectar el otro pero no me deja. Es como si estuviera bloqueado solo para uno de los perfiles. Ya he intentado de todo, pero no fun...
Buenos días, No puedo desconectar mi cuenta Spotify de Facebook. Tengo dos perfiles y me gustaría desconectar de uno y conectar el otro pero no me deja. Es como si estuviera bloqueado solo para un...
Spotify Star
447 Views
1 replies
0 likes
How can i unfollow everyone fast? Im following 1k people.
How can i unfollow everyone fast? Im following 1k people.
Spotify Star
4410 Views
1 replies
3 likes
if I upgrade to premium for 9.99 will I get charged as soon as I upgrade or in a month ?
if I upgrade to premium for 9.99 will I get charged as soon as I upgrade or in a month ?
Spotify Star
366 Views
1 replies
0 likes
Me hicieron dos cargos a mi tarjeta de credito y sigo siendo free, necesito que me reembolsen o cambien a premium. Mi tarjeta esta en orden. Un cargo fue el 5 de marzo y el otro el 12 de marzo
Me hicieron dos cargos a mi tarjeta de credito y sigo siendo free, necesito que me reembolsen o cambien a premium. Mi tarjeta esta en orden. Un cargo fue el 5 de marzo y el otro el 12 de marzo
Spotify Star
480 Views
6 replies
0 likes
