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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83344 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104318 Views
10 replies
3 likes
Hi I have just upgraded for the free chromecast and thought I'd be charged 9.99 per month for 3 months but on the email afterward it states it has taken out 29.97. I have quickly cancelled my subscription as I was more interested in just getting the ...
Hi I have just upgraded for the free chromecast and thought I'd be charged 9.99 per month for 3 months but on the email afterward it states it has taken out 29.97. I have quickly cancelled my subscri...
Community Legend
270 Views
1 replies
0 likes
My ex is using my Spotify account and I want to stop him. I've changed my password and that doesn't help as he just clicks the "login with Facebook" button and that logs him straight in. I've tried changing my FB password too but that doesn't seem to...
My ex is using my Spotify account and I want to stop him. I've changed my password and that doesn't help as he just clicks the "login with Facebook" button and that logs him straight in. I've tried c...
Community Legend
301 Views
1 replies
0 likes
I have created an account and set my profile, where do I go now, when I clicked links to get started I'm asked to log in ( I already am) then it doesn't recogonise my log in details. I'm getting extremely frustrated, all I wanted was to listen to sim...
I have created an account and set my profile, where do I go now, when I clicked links to get started I'm asked to log in ( I already am) then it doesn't recogonise my log in details. I'm getting extr...
215 Views
0 replies
0 likes
Hi, It's possible to cancel my subscription with Facebook and keep my Spotify account? I try to close Facebook but when I did I could not login to Spotify. What you recommend; begin a new subscription in other account t with Spotify (it will erased a...
Hi, It's possible to cancel my subscription with Facebook and keep my Spotify account? I try to close Facebook but when I did I could not login to Spotify. What you recommend; begin a ...
Casual Listener
1126 Views
5 replies
5 likes
When using Spotify I get lots of tracks that I when I try to play them I get a message 'can't play this track' Sometimes it's one track on an album an it jumps to the next. Other times it's the whole album that won't play and I get the message 'can't...
When using Spotify I get lots of tracks that I when I try to play them I get a message 'can't play this track' Sometimes it's one track on an album an it jumps to the next. Other times it...
Casual Listener
354 Views
1 replies
0 likes
When I'm going to change the payment method of my signature does not appear to form a bank payment.Peopl who respond in Portuguese because I live in Brazil. Thank you.
When I'm going to change the payment method of my signature does not appear to form a bank payment. Peopl who respond in Portuguese because I live in Brazil. Thank you.
215 Views
0 replies
0 likes
Hello! My wife currently is a student, but will graduate soon. Is it possible to use her email address and add it to a family plan? Thanks!
Hello! My wife currently is a student, but will graduate soon. Is it possible to use her email address and add it to a family plan? Thanks!
Community Legend
520 Views
3 replies
0 likes
I used to have a Spotify account that I closed after an issue with a charge back caused by contesting dome unauthorized charges on my debit card linked for payment on the account. I filled out a request to recover the account to Spotify, but anytime ...
I used to have a Spotify account that I closed after an issue with a charge back caused by contesting dome unauthorized charges on my debit card linked for payment on the account. I filled out a requ...
Community Legend
1005 Views
1 replies
0 likes
Hello,I already have Spotify premium, but now I've started to go to university and I wanted to know if I can change to Spotify Student premium? How does it work?Greetings,Tamara
Hello, I already have Spotify premium, but now I've started to go to university and I wanted to know if I can change to Spotify Student premium? How does it work? Greetings, Tamara
Community Legend
357 Views
1 replies
0 likes
I want to pay you but I can't. Please help. I want my music back.
I want to pay you but I can't. Please help. I want my music back.
Community Legend
293 Views
1 replies
0 likes
Hello, I have been trying to close my account but the only option seems to be via the Contact Form which I have requested closure through about 3 times already. I simply get an automated message back saying that I should check the Community for help ...
Hello, I have been trying to close my account but the only option seems to be via the Contact Form which I have requested closure through about 3 times already. I simply get an automat...
Community Legend
278 Views
1 replies
0 likes
A number of tracks - nearly whole albums - have become unavailable to play. In particular, nearly all of Cass McCombs' albums. Is this a glitch? Or have the songs been removed due to licensing issues?
A number of tracks - nearly whole albums - have become unavailable to play. In particular, nearly all of Cass McCombs' albums. Is this a glitch? Or have the songs been removed due to licen...
Roadie
490 Views
2 replies
0 likes
I recently got a new debit card, but I can't change this information on my account: when I try entering the card number, it says it's in the wrong format (it is not, I checked several times). I am french by the way, so the format is: 4975 **** **** *...
I recently got a new debit card, but I can't change this information on my account: when I try entering the card number, it says it's in the wrong format (it is not, I checked several times). I am fr...
Community Legend
316 Views
1 replies
0 likes
I signed up for the free trial about 5 days ago and my card shows a pending charge of $5.40. and in the free trial offer it says that I won't be charged until after the 30 days. I would like to end the free trial if possible and NOT have my card char...
I signed up for the free trial about 5 days ago and my card shows a pending charge of $5.40. and in the free trial offer it says that I won't be charged until after the 30 days. I would like to end t...
Community Legend
375 Views
1 replies
0 likes
Hi! How Can I recieve information about activity on my Spotify. Such as whose been using it, IP addresses etc?
Hi! How Can I recieve information about activity on my Spotify. Such as whose been using it, IP addresses etc?
199 Views
0 replies
0 likes
I received a message that my account was on pause because my credit card expired; I changed the credit card information and now when I want to sign in, I get the message that the account already exists! I can't log in. I've changed the password a few...
I received a message that my account was on pause because my credit card expired; I changed the credit card information and now when I want to sign in, I get the message that the account already exis...
Community Legend
329 Views
1 replies
0 likes
Signed up for 3 months free, used for a week then started using Apple Music for three month free trial. Decided I like Spotify better. Want to start paying for service but every time I try to register it says " email account already registered. I'm s...
Signed up for 3 months free, used for a week then started using Apple Music for three month free trial. Decided I like Spotify better. Want to start paying for service but every time I try to registe...
Community Legend
536 Views
3 replies
0 likes
Hi,I am running a Win7, 64 BIt Notebook and every time when there is a new Spotify Version available, at the naxt start of Spotify my PC is trying to install, but can not finish.As a result I am not able to open Spotify in any way !!! It is not possi...
Hi, I am running a Win7, 64 BIt Notebook and every time when there is a new Spotify Version available, at the naxt start of Spotify my PC is trying to install, but can not finish. As a result I am ...
Newbie
856 Views
3 replies
0 likes
hi there,I tried to send a message to friends of mine ... I always got an error -There is no member with the username name: xxxxxxx I tried both username or ID - nothing works ;-( please help me
hi there, I tried to send a message to friends of mine ... I always got an error -There is no member with the username name: xxxxxxx I tried both username or ID - nothing works ;-( &...
542 Views
0 replies
0 likes
I don't get it, I used to have premium a while back and I was paying 9.99 a month, but now I come back and its forcing me to pay over 116$ for a year, I do t want to pay for a year right off the bat! Yet everywhere i look, on the spotify site, on spo...
I don't get it, I used to have premium a while back and I was paying 9.99 a month, but now I come back and its forcing me to pay over 116$ for a year, I do t want to pay for a year right off the bat!...
Casual Listener
565 Views
2 replies
0 likes
