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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 340 Views
  • 0 replies
  • 6 likes
  • Security
  • 340 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438480 Views
  • 970 replies
  • 108 likes
  • Account
  • 438480 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194673 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194673 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106602 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106602 Views
  • 70 replies
  • 11 likes

Solved!! Spotify updated, now every track will not play

Any song I click on, after a split second of playing, stops, and says "Can't play the current track". Never happend before. Flawed patch. Fix please.

  • Casual Listener
  • Any song I click on, after a split second of playing, stops, and says "Can't play the current track". Never happend before. Flawed patch. Fix please.
  • MilesColtrane
  • Regular
  • 11259 Views
  • 19 replies
  • 0 likes
  • Account
  • 11259 Views
  • 19 replies
  • 0 likes

Account stolen

Hi: My premium account has been hacked, it says "Listening on BS05B-AA9F69305" and I have no idea who or what that is. I've managed to change my password but I'm not sure if they can change it back. I see playlists created by this person... What next...

  • Casual Listener
  • Hi:   My premium account has been hacked, it says "Listening on BS05B-AA9F69305" and I have no idea who or what that is. I've managed to change my password but I'm not sure if they can change ...
  • bmbp
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 331 Views
  • 2 replies
  • 0 likes

Subscription not cancelled

Good morning , I tried to cancel the account a few days ago , and to my surprise I had to pay the subscription. I ask you to please give me back payment and cancel the subscription . It is a matter of necessity. Thank you very much

  • Newbie
  • Good morning , I tried to cancel the account a few days ago , and to my surprise I had to pay the subscription. I ask you to please give me back payment and cancel the subscription . It is a matter o...
  • Taylor
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription didn't cancel

I cancelled my premium and am still being charged for a extra 2 months now???? Help

  • Newbie
  • I cancelled my premium and am still being charged for a extra 2 months now???? Help
  • Taylor
  • Community Legend
  • 1674 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1674 Views
  • 1 replies
  • 0 likes

Change premium account to student account

I am a student but i have the main premium account that charges 9.99 instead of the student discount at 4.99. How do I get my account changed to the student discount?

  • Newbie
  • I am a student but i have the main premium account that charges 9.99 instead of the student discount at 4.99. How do I get my account changed to the student discount?
  • lior7
  • Newbie
  • 254 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 254 Views
  • 2 replies
  • 0 likes

Signing up for premium via Rogers wireless

Trying to get my Spotify upgraded to premium through my Rogers share everything plan, but is not letting me finish registration. I need to save my phone number, and when I try to add a provider. Nothing comes up

  • Visitor
  • Trying to get my Spotify upgraded to premium through my Rogers share everything plan, but is not letting me finish registration. I need to save my phone number, and when I try to add a provider. Noth...
  • Terra312
  • Newbie
  • 696 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 696 Views
  • 3 replies
  • 0 likes

Followed link on Spotify, clicked premium, and NOW I discover it costs more...?!?

Hello - I'm in th UK and a Spotify Unlimited customer who's had an 'Upgrade to Premium' banner at the top of my application for a looong time. On a whim, I clicked it today and it took me to a Spotify webpage that suggested I upgrade to all of the be...

  • Casual Listener
  • Hello - I'm in th UK and a Spotify Unlimited customer who's had an 'Upgrade to Premium' banner at the top of my application for a looong time. On a whim, I clicked it today and it took me to a S...
  • taokki
  • Newbie
  • 371 Views
  • 3 replies
  • 0 likes
  • Premium
    Unlimited
  • 371 Views
  • 3 replies
  • 0 likes

disappointed

Y the **bleep** did y'all charge my card without my consent

  • Casual Listener
  • Y the **bleep** did y'all charge my card without my consent
  • meme66285901
  • Casual Listener
  • 446 Views
  • 3 replies
  • 0 likes
  • Other
  • 446 Views
  • 3 replies
  • 0 likes

How Do I Temporarily Suspend my Account?

Hello - I'd like to suspend my account for the month of September. I don't want to lose my playlist as I'd like to come back to Spotify in Oct. How do I do this? Thank you.

  • Newbie
  • Hello - I'd like to suspend my account for the month of September.  I don't want to lose my playlist as I'd like to come back to Spotify in Oct.  How do I do this?  Thank you.  &n...
  • ng64
  • Newbie
  • 11725 Views
  • 2 replies
  • 2 likes
  • Account
    Subscription
  • 11725 Views
  • 2 replies
  • 2 likes

Deactivating my Spotify Account

So, I never really use spotify anymore and it's kinda bothersome having to watch over this account that I never use and make sure that it doesn't get hacked or anything like that. (Because hacking is "all the rage" nowadays.) I was searching through ...

  • Newbie
  • So, I never really use spotify anymore and it's kinda bothersome having to watch over this account that I never use and make sure that it doesn't get hacked or anything like that. (Because hacking is...
  • MaryS
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 208 Views
  • 1 replies
  • 0 likes

Playlist only plays a few tracks, not all.

Hi! I have a playlist with over 1100 tracks, but when I play it, for some reason, it only shuffles like 100 of the tracks and just a few of the artists. It also shows a different track playing in the actual list, than to the right (with the picture)....

  • Casual Listener
  • Hi!   I have a playlist with over 1100 tracks, but when I play it, for some reason, it only shuffles like 100 of the tracks and just a few of the artists. It also shows a different track playi...
  • MaryS
  • Roadie
  • 721 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 721 Views
  • 5 replies
  • 0 likes

Too many redirects, cant log in, cant access email on my account

Randomly I stopped being able to log in to my premium account. Now my username/pass wont work and whenever I log in through facebook I get a too many redirect error. I have tried multiple contact forms but the problem is the email I used for my accou...

  • Casual Listener
  • Randomly I stopped being able to log in to my premium account. Now my username/pass wont work and whenever I log in through facebook I get a too many redirect error.    I have tried multi...
  • kbrooksc
  • Community Legend
  • 2646 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 2646 Views
  • 5 replies
  • 0 likes

Spotify premium has stopped working

I got a vodaphone iPhone upgrade but it has knocked my Spotify premium off. How do I get it back?

  • Newbie
  • I got a vodaphone iPhone upgrade but it has knocked my Spotify premium off. How do I get it back?
  • kbrooksc
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Premium
  • 221 Views
  • 1 replies
  • 0 likes

I cannot find where I can cancel my 30 day free trial when it ends in order to not be charged

I think I signed up to the 30 day trial on the website but I want to know how to cancel it in advance as I dont want to be charged after the trial ends (as the websites state will happen unless I cancel) however after following numerous links I still...

  • Casual Listener
  • I think I signed up to the 30 day trial on the website but I want to know how to cancel it in advance as I dont want to be charged after the trial ends (as the websites state will happen unless I can...
  • kbrooksc
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Cant restore my spotify account want to make a payment

How can I restore my account if it says no account can be found and if I do another one it says credit card already in use

  • Newbie
  • How can I restore my account if it says no account can be found and if I do another one it says credit card already in use  
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 171 Views
  • 1 replies
  • 0 likes

Have a premium account, want to upgrade to the family plan

Like the topic says, I already have a premium account and have paid for the entire year.If I upgrade to the family plan, what happens to the amount I have already paid? Thanks,David

  • Newbie
  • Like the topic says, I already have a premium account and have paid for the entire year. If I upgrade to the family plan, what happens to the amount I have already paid?   Thanks, David
  • kbrooksc
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Can't sign up to Spotify Premium via Klarna-Invoice

Hey,I wanted to sign up for Spotify Premium through "Klarna"-Invoice, but everytime I try to, it just says "Hmmm, bei einem dieser Felder ist etwas nicht in Ordnung. Versuch es bitte erneut." (German), which is "Mmmh, there's something wrong with one...

  • Newbie
  • Hey, I wanted to sign up for Spotify Premium through "Klarna"-Invoice, but everytime I try to, it just says "Hmmm, bei einem dieser Felder ist etwas nicht in Ordnung. Versuch es bitte erneut." (Ge...
  • kbrooksc
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • Premium
  • 498 Views
  • 1 replies
  • 0 likes

I have spotify family plan oaying 15 dollars a month

Now my issue is, is since ive purchased the family plan i was under the impression it would allow 2 devices on Spotify at the same time. And everytime i go to use it, typically the girlfiend is alrrady on it. So i cant listen to music without it inte...

  • Newbie
  • Now my issue is, is since ive purchased the family plan i was under the impression it would allow 2 devices on Spotify at the same time. And everytime i go to use it, typically the girlfiend is alrra...
  • kbrooksc
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
  • 254 Views
  • 1 replies
  • 0 likes

Account banned?

Hello, I've paid dubble so i return 1 month of my payment, but after 2 days i can't login anymore?is my accout blocked forever?how can i slove this?I had the right to return the money that i've paid dubble?And now my account has been closed?There is ...

  • Casual Listener
  • Hello, I've paid dubble so i return 1 month of my payment, but after 2 days i can't login anymore? is my accout blocked forever? how can i slove this? I had the right to return the money that i'...
  • kbrooksc
  • Community Legend
  • 2291 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
    Unlimited
  • 2291 Views
  • 1 replies
  • 0 likes