Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1662 Views
0 replies
7 likes
Security

1662 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446365 Views
970 replies
108 likes
Account

446365 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199233 Views
119 replies
116 likes
Account

1199233 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108438 Views
72 replies
11 likes
Account
Login
Premium

108438 Views
72 replies
11 likes

More payment options.

Hello I see on my acconunt I have pay 129 kr per month when on your site is cost 99 kr per month?WHY??

john1232
Newbie
Hello I see on my acconunt I have pay 129 kr per month when on your site is cost 99 kr per month? WHY??
2016-02-23 9:35:00 AM
2016-02-23 3:58:10 PM
Walhaan
Newbie
270 Views
2 replies
0 likes
Premium

270 Views
2 replies
0 likes

I just cancelled my premum, will I still be charged?

Hi, I was trying the free month premium, I just canceled it, I was gonna be charged on February 27th, but I canceled it before that day, today actually. Will I still be charged? I've seem some cases when people get charged even they canceled it. Than...

fedeMEsco
Newbie
Hi, I was trying the free month premium, I just canceled it, I was gonna be charged on February 27th, but I canceled it before that day, today actually. Will I still be charged...
2016-02-23 2:18:37 PM
2016-02-23 3:25:02 PM
Bittencourt
Spotify Star
183 Views
1 replies
0 likes
Account
Free
Premium

183 Views
1 replies
0 likes

Unsearchable on Spotify!

It's been almost a year since I've become unsearchable on Spotify. Whenever a friend wants to look up my Spotify profile, it does not appear. Neither do my playlists. I have to send them direct links so they can find them. Is there any way to fix thi...

121792324
Casual Listener
It's been almost a year since I've become unsearchable on Spotify. Whenever a friend wants to look up my Spotify profile, it does not appear. Neither do my playlists. I have to send them direct links...
2016-02-11 5:46:01 AM
2016-02-23 2:49:46 PM
121792324
Casual Listener
1738 Views
2 replies
0 likes
Account
Other
Premium

1738 Views
2 replies
0 likes

Having issues making account public!

Hey, I m having some issues with a seccond account i have and cant seem to make anything public on it even though i ve been through the account setting a million times i m left scratching my head. Its a free account, Username is: Aftrmth Ncl. Any ide...

PRichardson
Newbie
Hey, I m having some issues with a seccond account i have and cant seem to make anything public on it even though i ve been through the account setting a million times i m left scratching my head. I...
2016-02-23 2:13:01 PM
104 Views
0 replies
0 likes
Account

104 Views
0 replies
0 likes

Stopping payment

Hi there, I have a bit of a problem.I am being charged 9,99 every month on my bank account for a account i dont have any access too.This is because i canceled my premium and kinda forgot the mail and accountname i used.It was only much later when goi...

Lerpy1987
Newbie
Hi there, I have a bit of a problem. I am being charged 9,99 every month on my bank account for a account i dont have any access too. This is because i canceled my premium and kinda forgot...
2016-01-18 3:43:09 AM
2016-02-23 1:59:36 PM
stma23
Casual Listener
351 Views
3 replies
0 likes
Premium
Subscription

351 Views
3 replies
0 likes

Can't complete gift card purchase

I'm trying to buy a one-month gift subscription for a friend but I can't complete the purchase. After selecting PayPal to pay the next window tells me I need to enable Javascript to complete the purchase. The problem I have is that Javascript IS enab...

louisebolotin
Regular
I'm trying to buy a one-month gift subscription for a friend but I can't complete the purchase. After selecting PayPal to pay the next window tells me I need to enable Javascript to complete the purc...
2016-02-23 1:04:58 PM
228 Views
0 replies
0 likes
Subscription

228 Views
0 replies
0 likes

My activation dont work

My activation code dont work

Adam26
Casual Listener
My activation code dont work
2016-02-23 12:45:05 PM
2016-02-23 12:45:34 PM
Adam26
Casual Listener
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

after connecting to facebook spotify doesn't show my spotify username but the FB name :( NotLikeThis

Hi guys i'm an absolute spotify noob and hope you can help me. Ich have just connected my spotify to my FB account and now spotify shows my FB name....but i would rather prefer to see my spotify username in there. Can i change this somehow? Thaaank i...

user-removed
Visitor
Hi guys 😄 i'm an absolute spotify noob and hope you can help me. Ich have just connected my spotify to my FB account and now spotify shows my FB name....but i would rather prefer to see my spotify u...
2016-02-23 11:04:55 AM
224 Views
0 replies
0 likes
Account
Login

224 Views
0 replies
0 likes

Solved!! Change country

I am Premium user and I was living in Lisbon. It has been 4 months that I am living in Germany and I would like to change the country and change the payment mode from my Portuguese Credit Card to "Code Gifts". When I try to change country in my profi...

beatriz123
Casual Listener
I am Premium user and I was living in Lisbon. It has been 4 months that I am living in Germany and I would like to change the country and change the payment mode from my Portuguese Credit Card to "Co...
2015-08-18 10:39:09 AM
2016-02-23 10:46:40 AM
janhagen01
Newbie
429 Views
4 replies
0 likes
Premium

429 Views
4 replies
0 likes

Solved!! Can log in web player, but not desktop client

So I've had this problem for a while now. I cannot log in the desktop client using either my Spotify or facebook credentials (running Windows 8). However, I can login the web player and Spotify website with no problem. Furthermore, I cannot log into ...

matthewkan
Casual Listener
So I've had this problem for a while now. I cannot log in the desktop client using either my Spotify or facebook credentials (running Windows 8). However, I can login the web player and Spotify websi...
2013-06-27 2:56:50 AM
2016-02-23 10:46:07 AM
SJT1
Newbie
4859 Views
8 replies
0 likes

4859 Views
8 replies
0 likes

I'm getting charged twice!

Hi! I'm getting charged twice every month, and seem to have been for quite a long time. I can only see the receipt from one of the billings on my account page, but I’m charged double on my credit card. If I search my e-mail I find receipt from a prem...

SvenKristian
Casual Listener
Hi! I'm getting charged twice every month, and seem to have been for quite a long time. I can only see the receipt from one of the billings on my account page, but I’m charged doubl...
2016-02-23 9:47:05 AM
2016-02-23 10:18:00 AM
SvenKristian
Casual Listener
193 Views
2 replies
0 likes
Account
Subscription

193 Views
2 replies
0 likes

Subscription

Hello, I just recently updated to Spotify premium after a month of not having it. I tried going through Spotify student ($4.99) only to find out it didn't work after I had put my credit card information. After that, I quit the process and just update...

Samantharw1998
Newbie
Hello, I just recently updated to Spotify premium after a month of not having it. I tried going through Spotify student ($4.99) only to find out it didn't work after I had put my credit card informat...
2016-02-23 7:58:26 AM
116 Views
0 replies
0 likes
Premium

116 Views
0 replies
0 likes

More than 3 devices connected? No, I haven't!

My Huawei phone keeps telling me that I have more than three offline devices connected, which def. not true. Also in my account is does not show three devices. There is just one other phone and sometimes a PC.

425suet
Newbie
My Huawei phone keeps telling me that I have more than three offline devices connected, which def. not true. Also in my account is does not show three devices. There is just one other phone and...
2016-02-23 7:52:45 AM
134 Views
0 replies
0 likes
Account

134 Views
0 replies
0 likes

Can't update Payment

My card on file has expired, and I can't update to my new card. Is there something going on wiht the site right now? Or does Spotify not want my money. Screenshot below of what it looks like when i try to change the payment details. Just get a spinni...

tyler_055
Newbie
My card on file has expired, and I can't update to my new card. Is there something going on wiht the site right now? Or does Spotify not want my money. Screenshot below of what it looks like when i t...
2016-02-22 10:31:29 PM
2016-02-23 7:05:09 AM
alexdirect1
Newbie
275 Views
1 replies
0 likes
Subscription

275 Views
1 replies
0 likes

CSRF Invalid, Account Charged Twice, Subscription did not complete

Hi,I tried upgrading my account to Premium Student. After I put in all of my credit card info and my full name and school info and clicked submit, "CSRF Invalid please try submitting the form again" came up on the top of the screen. I resubmitted the...

mavinesett
Newbie
Hi, I tried upgrading my account to Premium Student. After I put in all of my credit card info and my full name and school info and clicked submit, "CSRF Invalid please try submitting the for...
2016-02-23 6:26:00 AM
578 Views
0 replies
4 likes
Account
Premium
Subscription

578 Views
0 replies
4 likes

Switching account information

I myself, currently have a premium account with Spotify. My fiance' and I live together and he just signed up for school and is officially a student. I was trying to update my profile for the student discount, i put his name in, and his credit card i...

Bluetopia86
Newbie
I myself, currently have a premium account with Spotify. My fiance' and I live together and he just signed up for school and is officially a student. I was trying to update my profile for the student...
2016-02-23 6:06:15 AM
187 Views
0 replies
0 likes
Account
Premium
Subscription

187 Views
0 replies
0 likes

Fido account

I am having an issue with my subscription, I have a Fido account and I had the spotify premium, due to a change in my account number at fido, I'm no longer a premium subscriber and I cant be with the same spotify account because it says I already hav...

alessandrafb
Casual Listener
I am having an issue with my subscription, I have a Fido account and I had the spotify premium, due to a change in my account number at fido, I'm no longer a premium subscriber and I cant be with the...
2016-02-23 2:20:39 AM
2016-02-23 5:31:52 AM
kbrooksc
Community Legend
317 Views
1 replies
0 likes
Account
Premium
Subscription

317 Views
1 replies
0 likes

Hacked and changed the name on my account. Still linked to my credit card and email.

Some one else's facebook account seems to be connected to my Primuim Spotify account. I never connected my facebook account, and all of a sudden I am Justin Jager and am subscribing to all sorts of German music with a list of 174 friends none of whom...

ispyrou
Newbie
Some one else's facebook account seems to be connected to my Primuim Spotify account. I never connected my facebook account, and all of a sudden I am Justin Jager and am subscribing to all sorts of G...
2016-02-23 4:40:01 AM
2016-02-23 5:31:34 AM
kbrooksc
Community Legend
214 Views
1 replies
0 likes
Account
Premium
Security

214 Views
1 replies
0 likes

Billed Twice for Failed Spotify Student Premium Activation

Hello. I was trying to activate the student premium option, but Spotify couldn't access my student records. So i tried doing this again and it still wouldn't do it. So i thought I would just wait till I got home to check my info and try it again, but...

Thegsutt
Newbie
Hello. I was trying to activate the student premium option, but Spotify couldn't access my student records. So i tried doing this again and it still wouldn't do it. So i thought I would just wait til...
2016-02-23 5:28:58 AM
2016-02-23 5:30:43 AM
kbrooksc
Community Legend
174 Views
1 replies
0 likes
Account
Premium
Subscription

174 Views
1 replies
0 likes

total time listening on spotify

Is there any way to see how much time an account spent playing music on spotify?

bobbobertson
Newbie
Is there any way to see how much time an account spent playing music on spotify?
2012-02-20 10:59:35 AM
2016-02-23 4:51:28 AM
tommyb1
Newbie
3489 Views
2 replies
15 likes

3489 Views
2 replies
15 likes

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