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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412578 Views
  • 965 replies
  • 108 likes
  • Account
  • 412578 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179774 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179774 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101076 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101076 Views
  • 68 replies
  • 10 likes

Solved!! Relocation to USA

Hi all, in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US. Cheers

  • Visitor
  • Hi all,   in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US.   Ch...
  • kbrooksc
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! If I order premium before 31st december spotify is 3.99€ per month - Soptify Finland

Heard on Finnish radio on December that If I order premium before 31st december spotify premium is 3.99€ per month for 3 month. Now after one months its asking me to pay again 9,99€. Who to contact about that? and What will be the solution? Thank you

  • Newbie
  • Heard on Finnish radio on December that If I order premium before 31st december spotify premium is 3.99€ per month for 3 month.   Now after one months its asking me to pay again 9,99€.  ...
  • kbrooksc
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Switching to student from premium

I Just started going back to college and currently have spotify premium. If I sign up for spotify student will it automatially switch over, or do I need to cancle my subscription to premium?

  • Newbie
  • I Just started going back to college and currently have spotify premium. If I sign up for spotify student will it automatially switch over, or do I need to cancle my subscription to premium?
  • kbrooksc
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Cant redefine password and other

Hi, just changed to premium last month AND Im having this problem.My account was created in Facebook and I cant change password or redefine it to use spotify in other devices. Additionally, My family acquired the family plan and I wont receive the in...

  • Newbie
  • Hi, just changed to premium last month AND Im having this problem. My account was created in Facebook and I cant change password or redefine it to use spotify in other devices. Additionally, My...
  • kbrooksc
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 146 Views
  • 1 replies
  • 0 likes

You already lost my business

I try to sign up, and login with Facebook, and it says "abroad 14days", already bull**bleep**.I went to Facebook and remove my email, and try to re-register with my school email, it says already registered. I never registered and why the hell does it...

  • Newbie
  • I try to sign up, and login with Facebook, and it says "abroad 14days", already bull**bleep**. I went to Facebook and remove my email, and try to re-register with my school email, it says already re...
  • kbrooksc
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Other
  • 127 Views
  • 1 replies
  • 0 likes

Have previously subscribed but not getting premium

I used to have premium and then my account on my phone logged out. When I logged back in I no longer had any of my playlists and am still paying $11.99 AUD but am only getting the free app. Someone please fix this as I have no extra accounts and have...

  • Newbie
  • I used to have premium and then my account on my phone logged out. When I logged back in I no longer had any of my playlists and am still paying $11.99 AUD but am only getting the free app. Someone p...
  • kbrooksc
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

website down

for some reason spotify is now saying i am trying to access from a different country, even though I am in the only country where I have ever accessed it from. Trying to go into accountsettings and see what it has listed but keep getting this website ...

  • Newbie
  • for some reason spotify is now saying i am trying to access from a different country, even though I am in the only country where I have ever accessed it from.   Trying to go into accountsettin...
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

My stupid Spotify account

I want to delete my Spotify account but it's not working!!P.S.- When I go to "about us" and then to "contact support" it's not working too!!!

  • Newbie
  • I want to delete my Spotify account but it's not working!! P.S.- When I go to "about us" and then to "contact support" it's not working too!!!
  • kbrooksc
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

Family plan

How can i switch my account and add a family member?

  • Casual Listener
  • How can i switch my account and add a family member?
  • kbrooksc
  • Community Legend
  • 232 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 232 Views
  • 2 replies
  • 0 likes

Account premium

Hi guys i logged as my Facebook account and now i want to connect a new smartphone( not mine) with my premium account but i can't because any email was sent to recovery it.Help me please

  • Newbie
  • Hi guys i logged as my Facebook account and now i want to connect a new smartphone( not mine) with my premium account but i can't because any email was sent to recovery it. Help me please 😉
  • kbrooksc
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 169 Views
  • 1 replies
  • 0 likes

Very disappointed with Spotify support on failed payment

I've been working with Spotify support for the past week via email on why my new Amex card is being rejected. Spotify is the only biller who's had any problems with the new card. Spotify's go-to response is "it's an issue you need to work out with yo...

  • Regular
  • I've been working with Spotify support for the past week via email on why my new Amex card is being rejected. Spotify is the only biller who's had any problems with the new card. Spotify's go-to resp...
  • kbrooksc
  • Community Legend
  • 410 Views
  • 10 replies
  • 0 likes
  • Premium
    Subscription
  • 410 Views
  • 10 replies
  • 0 likes

Solved!! Pay annually for student subscription?

The title kind of says it. I want to know if it's possible to pay student subscription annually. After Christmas this time of year I tend to have more money than at other times. So it would be easier if I could simply pay annually but I'd like to tak...

  • Visitor
  • The title kind of says it. I want to know if it's possible to pay student subscription annually. After Christmas this time of year I tend to have more money than at other times. So it would be easier...
  • kbrooksc
  • Community Legend
  • 4340 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 4340 Views
  • 3 replies
  • 1 likes

Spotify removed my EP!!!

WTF??!! They claim that the hits were all coming from a limited number of devices and accused us of trying to kite our numbers. This is bull**bleep** as I have too much self-respect and too little time for such shenanigans. Also, they provided no sta...

  • Newbie
  • WTF??!! They claim that the hits were all coming from a limited number of devices and accused us of trying to kite our numbers. This is bull**bleep** as I have too much self-respect and too little ti...
  • Taylor
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Other
  • 149 Views
  • 1 replies
  • 0 likes

Charged

I was charged for a premium student account. The amount was $5.81. It showed up on my bank statement but I still do not have premium.

  • Newbie
  • I was charged for a premium student account. The amount was $5.81. It showed up on my bank statement but I still do not have premium.
  • Taylor
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! Card has been charged.

I tried to see if I could use the student premium. But first I had to add my card info, didn't think much of it. Cool ok maybe I have to do it to see if I can even get the student premium. I added all of the info and it said it was invalid. So I let ...

  • Casual Listener
  • I tried to see if I could use the student premium. But first I had to add my card info, didn't think much of it. Cool ok maybe I have to do it to see if I can even get the student premium. I added al...
  • sebastiankreuz
  • Spotify Legend
  • 693 Views
  • 5 replies
  • 0 likes
  • 693 Views
  • 5 replies
  • 0 likes

Solved!! Doble cargo Spotify - Movistar

Hola, Soy cliente de Spotify Premium desde hace tiempo (importe de 9,99 €) y pago dicho importe directamente a Spotify. Con fecha de hoy he recibido una factura de Movistar por importe de 6,04 € por el servicio de Spotify, ya que al ser cliente de Mo...

  • Casual Listener
  • Hola, Soy cliente de Spotify Premium desde hace tiempo (importe de 9,99 €) y pago dicho importe directamente a Spotify. Con fecha de hoy he recibido una factura de Movistar por importe de 6,04 € ...
  • luis36
  • Newbie
  • 1013 Views
  • 10 replies
  • 0 likes
  • 1013 Views
  • 10 replies
  • 0 likes

Finding other users

A few weeks ago I could not find one of my friends when I put their user name in the search bar. One of the community members helped me by way of telling me to input spotify:user:username. This worked and I was able to find my friend but now it has h...

  • Regular
  • A few weeks ago I could not find one of my friends when I put their user name in the search bar.  One of the community members helped me by way of telling me to input spotify:user:username.&nbsp...
  • SilverLad
  • Regular
  • 202 Views
  • 2 replies
  • 0 likes
  • Account
  • 202 Views
  • 2 replies
  • 0 likes

Solved!! Re: Card has been charged.

It's been a while since I sought help here on "community help"...so I'm not sure exactly where to go for answers to my particular problem. I have had the regular subscription for several years now...and finally decided to try the Premium for a month ...

  • Visitor
  • It's been a while since I sought help here on "community help"...so I'm not sure exactly where to go for answers to my particular problem. I have had the regular subscription for several years now......
  • jean3601
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Device password

I bought spotify premium so I could use app on my Smart TV. I use Facebook to login to Spotify. I wanted to create device password so I can login on Smart TV (there is no option to login via FB). After I click on link in mail to set up new password e...

  • Visitor
  • I bought spotify premium so I could use app on my Smart TV. I use Facebook to login to Spotify. I wanted to create device password so I can login on Smart TV (there is no option to login via FB). Aft...
  • user-removed
  • Not applicable
  • 1074 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 1074 Views
  • 3 replies
  • 0 likes

Random is not efficient

Hi,I'm a software engineer and I think that if I'm paying for a service, it should be a good one. I think that Spotify has a lot of good things, but the random in the playlists is not OK. How could be possible that a song repeats itself every 5 track...

  • Newbie
  • Hi, I'm a software engineer and I think that if I'm paying for a service, it should be a good one. I think that Spotify has a lot of good things, but the random in the playlists is not OK. How could...
  • 156 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 156 Views
  • 0 replies
  • 0 likes