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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 340 Views
  • 0 replies
  • 6 likes
  • Security
  • 340 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438450 Views
  • 970 replies
  • 108 likes
  • Account
  • 438450 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194664 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194664 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106600 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106600 Views
  • 70 replies
  • 11 likes

Regarding 29 days offline renew on mobile

Hello, I have just recently upgarded to Premium because of the offline use for mobile. I noticed it says "You have 29 days before you go online"? I thought offline was permanent and did not need to do that??? I dropped Slacker to come to you guys. Ca...

  • Visitor
  • Hello,   I have just recently upgarded to Premium because of the offline use for mobile. I noticed it says "You have 29 days before you go online"? I thought offline was permanent and did no...
  • mike3889
  • Casual Listener
  • 1885 Views
  • 2 replies
  • 0 likes
  • 1885 Views
  • 2 replies
  • 0 likes

Getting premium with student discount and being charged 4 times

I just got spotify premium with student discount and I had issues getting the discount so when I finally qualified to get the discount I got charged 4 time 1 for the month and 3 for I don't know what but it is still pending on my card

  • Casual Listener
  • I just got spotify premium with student discount and I had issues getting the discount so when I finally qualified to get the discount I got charged 4 time 1 for the month and 3 for I don't know what...
  • Bittencourt
  • Spotify Star
  • 365 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 365 Views
  • 5 replies
  • 0 likes

Student Discount Problem

I attempted to sign up for the student discounted Premium account because I am a current student at Full Sail University. I put in my card information and I was charged the discounted fee. When I filled out the forum to verify I was a student it gave...

  • Newbie
  •  I attempted to sign up for the student discounted Premium account because I am a current student at Full Sail University. I put in my card information and I was charged the discounted fee. When...
  • baharrin
  • Newbie
  • 860 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 860 Views
  • 6 replies
  • 0 likes

Spotify in Brazil being charged in dollars

Why dispite I have a brazilian account, and contracted a Brazilian plan (in BRL), spotify is charging me in USD? How can I change it?

  • Newbie
  • Why dispite I have a brazilian account, and contracted a Brazilian plan (in BRL), spotify is charging me in USD? How can I change it?
  • Bittencourt
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Don't want Spotify to remember my username on public PCs

Hi, I hopoe someone can help:I use my spotify account at work, but don't want the whole company using it. Befor logging in, I disable the 'remember me' button but the spotify player still saves my username. How can I avoid this?I want the player to d...

  • Casual Listener
  • Hi,   I hopoe someone can help: I use my spotify account at work, but don't want the whole company using it. Befor logging in, I disable the 'remember me' button but the spotify player still ...
  • 1bla
  • Casual Listener
  • 2526 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 2526 Views
  • 2 replies
  • 1 likes

It keeps on saying I'm trying to login in a different country

Hi my names Oscar.I was listening to music today when it suddenly my cut off. I checked & it seemed like I had been logged out.. I then tried to login but it told me that I was trying to login in a different time country.. I'm in California & Idk wha...

  • Newbie
  • Hi my names Oscar. I was listening to music today when it suddenly my cut off. I checked & it seemed like I had been logged out.. I then tried to login but it told me that I was trying to login ...
  • user-removed
  • Not applicable
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 153 Views
  • 1 replies
  • 0 likes

uninstalled premium still getting charged

Hello, so I took off premium and am using spotify free but I was still charged 9.99 for spotify premium. Could I please get that refunded?

  • Newbie
  • Hello, so I took off premium and am using spotify free but I was still charged 9.99 for spotify premium. Could I please get that refunded?
  • MaryS
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Need a refund for an annual subscription

Hello, I purchased an annual subscription today by mistake thinking I was paying for a monthly subscription and need a refund as I can't afford the £99. Any help would appreciated.Thanks

  • Newbie
  • Hello, I purchased an annual subscription today by mistake thinking I was paying for a monthly subscription and need a refund as I can't afford the £99. Any help would appreciated. Thanks
  • Hannahchappy
  • Newbie
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

I can't login to my Spotify account

I linked Spotify to my facebook account.I deleted my Facebook without thinking it would affect my Spotify account.What can I do?Sorry for my bad england

  • Newbie
  • I linked Spotify to my facebook account.I deleted my Facebook without thinking it would affect my Spotify account.What can I do? Sorry for my bad england
  • MaryS
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

Change e-mail address

Hi. I have a really old account and just noticed that the e-mail connect too it is no longer in use.When I try to change my profile I just get an error message that says that my new address is already occupied. Maybe it is, but of me off course. What...

  • Newbie
  • Hi. I have a really old account and just noticed that the e-mail connect too it is no longer in use. When I try to change my profile I just get an error message that says that my new address is alre...
  • MaryS
  • Roadie
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
  • 388 Views
  • 1 replies
  • 0 likes

Deleting a Free Premiuim Trial

I was just trying to get free trial information on my phone and clicked on a free trial subscrition. It did not ask for payment information it just started the Trial. I do not what this trial and I can't find any answers on how to cancel. I have emai...

  • Casual Listener
  • I was just trying to get free trial information on my phone and clicked on a free trial subscrition. It did not ask for payment information it just started the Trial. I do not what this trial and I c...
  • Nico
  • Community Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 414 Views
  • 3 replies
  • 0 likes

Cuenta pausada, luego no me acepta la tarjeta

Desde que inició este mes, no he podido volver a mejorar mi cuenta a premium. Ésta es otra cuentade hecho, ya que no me funcionaba la tarjeta, decidí ver si podía con otra nueva, pero me da elmismo mensaje una y otra vez: "Vaya, parece que tu proveed...

  • Casual Listener
  • Desde que inició este mes, no he podido volver a mejorar mi cuenta a premium. Ésta es otra cuenta de hecho, ya que no me funcionaba la tarjeta, decidí ver si podía con otra nueva, pero me da el mis...
  • arielknzo
  • Casual Listener
  • 1757 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1757 Views
  • 7 replies
  • 0 likes

Unlinked to facebook and now music is gone and my account is free...

Hi there... After my lunchbreak, I checked Spotify to play some music when I noticed my facebook was disconnected and I had to reconnect it.After a few failed attempts, I finally managed to login to find that ALL my music and lists were gone... every...

  • Casual Listener
  • Hi there...   After my lunchbreak, I checked Spotify to play some music when I noticed my facebook was disconnected and I had to reconnect it. After a few failed attempts, I finally managed t...
  • m1ggles
  • Casual Listener
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Can't upgrade account

Hi, I'm trying to upgrade to Spotify Premium, but it will not let me enter my credit card info. I've attached a screenshot of what I'm seeing. Thanks!

  • Casual Listener
  • Hi, I'm trying to upgrade to Spotify Premium, but it will not let me enter my credit card info. I've attached a screenshot of what I'm seeing.   Thanks!
  • jpoom2
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 308 Views
  • 2 replies
  • 0 likes

Installation of app

I have tried the recommended solutions for installing the app when it keeps telling me that "all of my devices are incompatible" getting to the point of cancelling my account all together. How do I get hold of Spotify?

  • Casual Listener
  • I have tried the recommended solutions for installing the app when it keeps telling me that "all of my devices are incompatible" getting to the point of cancelling my account all together. How do I g...
  • user-removed
  • Not applicable
  • 192 Views
  • 5 replies
  • 0 likes
  • Premium
  • 192 Views
  • 5 replies
  • 0 likes

Limited account

Hello I just recieved an email telling me my account has been limited due to payment problems. But... looking at the receipts payment is registrered at the 28th of January. What might be the problem? This is the content of the email: Hej!Tyvärr har v...

  • Newbie
  • Hello   I just recieved an email telling me my account has been limited due to payment problems. But... looking at the receipts payment is registrered at the 28th of January. What might be the...
  • OviiiOne
  • Community Legend
  • 1342 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1342 Views
  • 2 replies
  • 0 likes

Can't download App after moving country now payment failed??

Hey guys after moving to another country, I had to change my payment details on spotify but itunes doesnt accept that and I got accepted on zmthe usual spotify side but cant download the apo again cause pf payment failure:/ ??? Really upset bout that...

  • Regular
  • Hey guys after moving to another country, I had to change my payment details on spotify but itunes doesnt accept that and I got accepted on zmthe usual spotify side but cant download the apo again ca...
  • nina1310
  • Regular
  • 324 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 324 Views
  • 7 replies
  • 0 likes

Can't login to my spotify,,, resetting password does not do anything??

Title says most of it. Since about 2 weeks ago random playlists from what looks like European countries have been added to my playlist and my usual playlists have disappeared. I'm writing this under my fb account, which should've been connected to my...

  • Newbie
  • Title says most of it. Since about 2 weeks ago random playlists from what looks like European countries have been added to my playlist and my usual playlists have disappeared. I'm writing this under ...
  • Merik
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 148 Views
  • 1 replies
  • 0 likes