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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171348 Views
  • 695 replies
  • 57 likes
  • Account
  • 171348 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090259 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090259 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51896 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51896 Views
  • 58 replies
  • 8 likes

cant recover phone login for premium

I upgraded to premium through a text message offer ages ago. I recently cleared all data on my phone and cant recover the login for spotify. Only my old email login works but that is on free. Yet im still paying for premium through phone bill. Can an...

  • Casual Listener
  • I upgraded to premium through a text message offer ages ago. I recently cleared all data on my phone and cant recover the login for spotify. Only my old email login works but that is on free. Yet im ...
  • soozgl
  • Casual Listener
  • 519 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 519 Views
  • 6 replies
  • 0 likes

Initial set up

Hi. Have set up new account for mother, she has reset password twice on iPhone, now trying to access Spotify iMac app, still wont let her log in with her new password even though it's been verified. Pls help.

  • Casual Listener
  • Hi. Have set up new account for mother, she has reset password twice on iPhone, now trying to access Spotify iMac app, still wont let her log in with her new password even though it's been verified. ...
  • marymortimer
  • Casual Listener
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 99 Views
  • 1 replies
  • 0 likes

Limit reached in error

Spotify says I've reached the limit for offline songs and I need to delete some in order to add songs but I'm no where near the 3,333 limit (not even 1000). Tried deleting cache data. Please help.

  • Newbie
  • Spotify says I've reached the limit for offline songs and I need to delete some in order to add songs but I'm no where near the 3,333 limit (not even 1000).  Tried deleting cache data.  Ple...
  • BenjaCasta
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 185 Views
  • 2 replies
  • 0 likes

I get Premium, but I thought that it cost only 0,99

Hello, I just get premium, but I thought that it cost only 0,99€, but it takes from my account 7,3€.. So is any change that you will give me my money back, please? Thank you.

  • Casual Listener
  • Hello, I just get premium, but I thought that it cost only 0,99 € , but it takes from my account 7,3 € .. So is any change that you will give me my money back, please? Thank you.
  • foolisheye
  • Casual Listener
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Can't login with Spotify Free on Onkyo

Hi, I was glad to see that Spotify Free is now available on mobile devices in Germany, but my Onkyo Receiver won't accept the username and password (ok, the receiver is not mobile, but shouldn't it be the same?). On my mobile it's working, but I want...

  • Newbie
  • Hi,   I was glad to see that Spotify Free is now available on mobile devices in Germany, but my Onkyo Receiver won't accept the username and password (ok, the receiver is not mobile, but sho...
  • jonathansegel
  • Newbie
  • 2312 Views
  • 3 replies
  • 0 likes
  • 2312 Views
  • 3 replies
  • 0 likes

Saved albums not snychronizing

I am a premium user and use spotifiy on 2 laptops and 1 mobile device. My saved albums are synchronized on one laptop and mobile device, but my second laptop does not show all saved albums and is not fully synchronized. I tried to turn off the applic...

  • Casual Listener
  • I am a premium user and use spotifiy on 2 laptops and 1 mobile device. My saved albums are synchronized on one laptop and mobile device, but my second laptop does not show all saved albums and is not...
  • Nico
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
  • 134 Views
  • 1 replies
  • 0 likes

Vodafone Ireland account switchover

Hello! I want to start availing of Vodafone Irelands 5 euro offer for Spotify Premium, only one problem, I would have to make a new account!I have so many playlists in my orginial Premium account and I like having history and stats at the end of the ...

  • Newbie
  • Hello!   I want to start availing of Vodafone Irelands 5 euro offer for Spotify Premium, only one problem, I would have to make a new account! I have so many playlists in my orginial Premium ...
  • dsa_7
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Thought I had signed for free trial?

So about a month ago, I was under the assumption that I was signing up for the free trial. I had to give credit card information, and the first month's fee was deducted - so I thought the free month came at the end of the first paid month. Then my Pr...

  • Newbie
  • So about a month ago, I was under the assumption that I was signing up for the free trial.  I had to give credit card information, and the first month's fee was deducted - so I thought the free ...
  • 123066888
  • Newbie
  • 257 Views
  • 1 replies
  • 1 likes
  • 257 Views
  • 1 replies
  • 1 likes

premium family account payment fails

After several months of automatic payments via Visa credit card going through fine, today the payment failed. I've tried another card, paying through a different family member etc but with no luck.

  • Regular
  • After several months of automatic payments via Visa credit card going through fine, today the payment failed. I've tried another card, paying through a different family member etc but with no luck.&n...
  • bluemack57
  • Regular
  • 485 Views
  • 6 replies
  • 0 likes
  • Premium
  • 485 Views
  • 6 replies
  • 0 likes

Solved!! trying to sign up for premium srvce

Good day, my account notifies me i am eligible for premium for .99 a month for three months. when i click on this in my account, the system just contniues to buffer, never allowing me to put my info in to get the three month special. any help on why ...

  • Casual Listener
  • Good day, my account notifies me i am eligible for premium for .99 a month for three months. when i click on this in my account, the system just contniues to buffer, never allowing me to put my info ...
  • frankiebill
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • Premium
  • 245 Views
  • 2 replies
  • 0 likes

Sound quality /booster

I have a Samsung...and used several Bluetooth ear buds and still unsatisfied with volume level and quality. I've tried Spotify's equalizer...to no avail...any suggestions?Thanks

  • Newbie
  • I have a Samsung...and used several Bluetooth ear buds and still unsatisfied with volume level and quality. I've tried Spotify's equalizer...to no avail...any suggestions? Thanks
  • 98 Views
  • 0 replies
  • 0 likes
  • Premium
  • 98 Views
  • 0 replies
  • 0 likes

[All Platforms] Absolutely Horrible Customer Service Techniques

So about a month ago, I signed up for a FREE TRIAL of Spotify premium. This month, I'm hit with a $10 bill which I was not aware that would be taken out of my account. I have absolutely no recollection of agreeing to such a rediculous price for barel...

  • Newbie
  • So about a month ago, I signed up for a FREE TRIAL of Spotify premium. This month, I'm hit with a $10 bill which I was not aware that would be taken out of my account. I have absolutely no recollecti...
  • Ox1
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 305 Views
  • 1 replies
  • 0 likes

Refund

I have been charge two times for something I don't have anymore on my credit card . Please I would like my money back . How do I go about doing that

  • Newbie
  • I have been charge two times for something I don't have anymore on my credit card . Please I would like my money back . How do I go about doing that
  • Ox1
  • Roadie
  • 120 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Premium abo will automatically be set to free ?

Hi, please give me a confirmation, that my premium abo which i purchased yesterday will automatically be set to free after 30days. Thanks in advance,Jörn

  • Newbie
  • Hi,   please give me a confirmation, that my premium abo which i purchased yesterday will automatically be set to free after 30days.   Thanks in advance, Jörn
  • Monty_Pylon
  • Newbie
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 106 Views
  • 1 replies
  • 0 likes

Problems with AirPlay

HiI can't play Spotify with AirPlay (appleTV) succesfully. After some seconds of doing well, it stops. Only happens with Spotify.I tried reinstall Spotify and reboot router, but continuous the problem.Version software appletv 7.2., and the iPad mini ...

  • Newbie
  • Hi I can't play Spotify with AirPlay (appleTV) succesfully. After some seconds of doing well, it stops. Only happens with Spotify. I tried reinstall Spotify and reboot router, but continuous the pr...
  • 95 Views
  • 0 replies
  • 0 likes
  • Other
  • 95 Views
  • 0 replies
  • 0 likes

Can't cancel premium

I've spent 2 hours this morning trying to cancel my premium subscription.You won't let me do it and this is completely unacceptable!!Nothing works !!Different browser, phone , pc , laptop . Nothing !!!This is outrageous and if it's not sorted today I...

  • Casual Listener
  • I've spent 2 hours this morning trying to cancel my premium subscription. You won't let me do it and this is completely unacceptable!! Nothing works !! Different browser, phone , pc , laptop . Not...
  • Ox1
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Premium Offer denied

I received the email for the 3-months of Premium for $1. I signed my daughter up with her Spotify account and then I thought it would be nice to try it out as well. When I went into my SEPARATE Spotify account and attempted to signup for the offer, a...

  • Casual Listener
  • I received the email for the 3-months of Premium for $1. I signed my daughter up with her Spotify account and then I thought it would be nice to try it out as well. When I went into my SEPARATE Spoti...
  • Ox1
  • Roadie
  • 244 Views
  • 3 replies
  • 1 likes
  • Premium
  • 244 Views
  • 3 replies
  • 1 likes

Solved!! How do i add my NUS card to my existing premium account?

Hello,I have recently became a student and have an NUS card, but there is no clear way to add it to my premium account to get the discount. All of the tutorials on here are almost three years old and spotify has been updated so they dont apply anymor...

  • Casual Listener
  • Hello, I have recently became a student and have an NUS card, but there is no clear way to add it to my premium account to get the discount. All of the tutorials on here are almost three years old a...
  • jean3601
  • Community Legend
  • 282 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 282 Views
  • 5 replies
  • 0 likes

Subscribed but not getting premium

I've had premium for a while and then today it just says on all my device apps that I'm on free, however when I physically log in on the internet it says Spotify premium, I've tried uninstalling the app and logging out but nothing works

  • Newbie
  • I've had premium for a while and then today it just says on all my device apps that I'm on free, however when I physically log in on the internet it says Spotify premium, I've tried uninstalling the ...
  • Taylor
  • Community Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 102 Views
  • 1 replies
  • 0 likes

Why not Kygo - Caravan in Spotify

i want kygo caravan in spotify 

  • Newbie
  • i want kygo caravan in spotify 
  • Taylor
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 226 Views
  • 1 replies
  • 0 likes

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