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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170801 Views
  • 695 replies
  • 57 likes
  • Account
  • 170801 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089989 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089989 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51844 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51844 Views
  • 58 replies
  • 8 likes

same problem

Hey I'm having the same problem I no longer talk to the other person that uses my account also and when that person is online it interfears with my music can u remove him somehow from using my account

  • Newbie
  • Hey I'm having the same problem I no longer talk to the other person that uses my account also and when that person is online it interfears with my music can u remove him somehow from using my account
  • Ox1
  • Roadie
  • 86 Views
  • 1 replies
  • 0 likes
  • Security
  • 86 Views
  • 1 replies
  • 0 likes

Paying but i canceld

Hi i canceld mi Spotify premium some time ago but credit is still drawn from My account please help meRegards

  • Newbie
  • Hi i canceld mi Spotify premium some time ago but credit is still drawn from My account please help me Regards
  • Jeahel
  • Newbie
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
  • 94 Views
  • 1 replies
  • 0 likes

Charging!

Ok so I love spotify alot but my mom has been saying for a while it has been charging her about $14 a mouth?? I really love spotify and hate to see it go but if we keep getting charged it is going to have to go;( Is there anyway to cancel it and then...

  • Newbie
  •  Ok so I love spotify alot but my mom has been saying for a while it has been charging her about $14 a mouth?? I really love spotify and hate to see it go but if we keep getting charged it is go...
  • Ox1
  • Roadie
  • 88 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 88 Views
  • 1 replies
  • 0 likes

Problem with Premium Subscription using PayPal

Hi! I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's Get Premium page. Thanks!

  • Newbie
  • Hi!   I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's...
  • Ox1
  • Roadie
  • 278 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 278 Views
  • 5 replies
  • 0 likes

Solved!! Delete account

I want to reset my account. I had spotify premium through my fido account now fido changed my account or did something. I was told they reset my account now I would like to re-establish my premium status linked to my phone. How do I do this?

  • Casual Listener
  • I want to reset my account. I had spotify premium through my fido account now fido changed my account or did something. I was told they reset my account now I would like to re-establish my premium st...
  • jean3601
  • Community Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • Premium
  • 370 Views
  • 3 replies
  • 0 likes

Account reset

I started my account 4yrs ago but no longer have access to my email and can't remember the password so I continue logging in using facebook. I was wondering if there was a way to perhaps reset my email and password

  • Newbie
  • I started my account 4yrs ago but no longer have access to my email and can't remember the password so I continue logging in using facebook. I was wondering if there was a way to perhaps reset my ema...
  • jean3601
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Premium
  • 110 Views
  • 1 replies
  • 0 likes

Student Discount

I unsubscribe day Spotify Premium with the Student Discount back and I want it back and it won't verify me. Would I have to send a picture of my student ID? I also have my college e-mail with me if they need to verify it.

  • Casual Listener
  • I unsubscribe day Spotify Premium with the Student Discount back and I want it back and it won't verify me. Would I have to send a picture of my student ID? I also have my college e-mail with me if t...
  • jlynn46
  • Casual Listener
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 85 Views
  • 1 replies
  • 0 likes

Solved!! can't login on phone or in windows

i can login to my account on the website spotify.com but when i use the app on my android phone it says incorrect username or passwordwhen i login with the windows spotify program same problem. incorrect username or password. what gives?

  • Casual Listener
  • i can login to my account on the website spotify.com but when i use the app on my android phone it says incorrect username or password when i login with the windows spotify program same problem. inc...
  • rockefeller
  • Casual Listener
  • 1516 Views
  • 4 replies
  • 0 likes
  • Login
  • 1516 Views
  • 4 replies
  • 0 likes

incorrect username or password?

I just signed up for Spotify today using email but whenever I try logging in it says I'm using an incorrect username or password. I have changed my password a few times (which it let me do, so I've been using the correct password) & in the "forgot pa...

  • Newbie
  • I just signed up for Spotify today using email but whenever I try logging in it says I'm using an incorrect username or password. I have changed my password a few times (which it let me do, so I've b...
  • rockefeller
  • Casual Listener
  • 702 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 702 Views
  • 2 replies
  • 0 likes

Canceling 3 month subscription deal

I recently purchased the 3 month subscription for 99 cents. My account overview states that my account willl be charged for a renewal of my subscription on 2016-02-28.I was wondering if I cancel now would I keep my subscription until that date?

  • Newbie
  • I recently purchased the 3 month subscription for 99 cents. My account overview states that my account willl be charged for a renewal of my subscription on 2016-02-28.I was wondering if I cancel now ...
  • Nico
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Student discount

I was trying to do my student discount for spotify, but they said to check my status and try again. Everytime i tried it would not validate it. What should I do?

  • Casual Listener
  • I was trying to do my student discount for spotify, but they said to check my status and try again. Everytime i tried it would not validate it. What should I do?
  • Johnny3ks
  • Casual Listener
  • 105 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 105 Views
  • 2 replies
  • 0 likes

Charged twice for premium despite using only the free version

I do not have premium capabilities because I have not upgraded to them. That did not stop spotify from charging my credit card twice for a service I do not have, nor want. I sent two emails and am awaiting areply. I am more than dismayed that there i...

  • Visitor
  • I do not have premium capabilities because I have not upgraded to them. That did not stop spotify from charging my credit card twice for a service I do not have, nor want. I sent two emails and am aw...
  • user-removed
  • Not applicable
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 88 Views
  • 1 replies
  • 0 likes

Cancelling Subscription

I signed up for the 3 months premium for 0.99, but I would like to cancel my subscription. I will do that through my account, but I was just charged today the $9.99 regular price. Is it possible to get a refund on that? I have not used Spotify since ...

  • Casual Listener
  • I signed up for the 3 months premium for 0.99, but I would like to cancel my subscription. I will do that through my account, but I was just charged today the $9.99 regular price. Is it possible to g...
  • ispyce
  • Casual Listener
  • 138 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 138 Views
  • 2 replies
  • 0 likes

Premium Account has been hacked

Hi My premium account has been hacked. I continuously cannot listen to music with my device disconnecting and another device taking over. It is typically foreign music and I am at the point where I am close to deleting my account forever. Any suggest...

  • Newbie
  • Hi   My premium account has been hacked.  I continuously cannot listen to music with my device disconnecting and another device taking over.  It is typically foreign music and I am a...
  • Nico
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • Premium
  • 109 Views
  • 1 replies
  • 0 likes

Recover old (not deleted) playlist

I can see that there is a playlist on my Spotify when I'm logged in on my PS3, but not on my phone. It won't let me play it on either but says it has 1612 songs on it and is called "KATIE IS A GENIUS" is there any possible way for me to recover this?...

  • Newbie
  • I can see that there is a playlist on my Spotify when I'm logged in on my PS3, but not on my phone. It won't let me play it on either but says it has 1612 songs on it and is called "KATIE IS A GENIUS...
  • 75 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 75 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Scammed me RIP

 Edit: Sorted

  • Casual Listener
  •   Edit: Sorted
  • rhylanbeckman1
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 226 Views
  • 2 replies
  • 0 likes

Wrong country listed NOT Premium, can't log in ...

Hi all, I have attempted to resolve this issue with Spotify several times. I have moved on to other online services but now it is happening to others in my family. We are located in Canada, using spotify.ca but when we go to create the account, it sh...

  • Casual Listener
  • Hi all, I have attempted to resolve this issue with Spotify several times. I have moved on to other online services but now it is happening to others in my family. We are located in Canada, using spo...
  • squall1969
  • Casual Listener
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Update Credit Card on File

I cannot update my credit card on file. I got a new card in the mail and activated it last night. I logged in to Spotify.com and went to My Account, Subscriptions and see my info there stating it will renew on 11/30. I click the Update Details button...

  • Regular
  • I cannot update my credit card on file. I got a new card in the mail and activated it last night. I logged in to Spotify.com and went to My Account, Subscriptions and see my info there stating it wil...
  • fury683
  • Regular
  • 269 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 269 Views
  • 2 replies
  • 0 likes

money help

I was wondering if I could anyway use money on my Google play account to get spotify premium or if I can buy a virtual gif card using this Google play money. thanks for your help!

  • Newbie
  • I was wondering if I could anyway use money on my Google play account to get spotify premium or if I can buy a virtual gif card using this Google play money. thanks for your help!
  • Karen40827
  • Casual Listener
  • 637 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 637 Views
  • 3 replies
  • 0 likes

I can't log in to my spotify account

I can't remember my password and when I request an email reminder / password reset email from Spotify it never arrives in my inbox, even though I'm using the correct email address.

  • Visitor
  • I can't remember my password and when I request an email reminder / password reset email from Spotify it never arrives in my inbox, even though I'm using the correct email address.
  • jonasherdegen
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • Login
  • 103 Views
  • 1 replies
  • 0 likes

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