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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653887 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734357 Views
18 replies
29 likes
Here's the deal - my country's PayPal handling is a bit sh*tty and it turns out the last few months my money were staying in bank limbo instead of going to my paypal account, from where I pay my Spotify subscribtion. There's no money in there but my ...
Here's the deal - my country's PayPal handling is a bit sh*tty and it turns out the last few months my money were staying in bank limbo instead of going to my paypal account, from where I pay my Spot...
Community Legend
582 Views
1 replies
0 likes
I paid $14.99 through my Apple ID on iTunes account for Spotify but it won't let me do the Prius package it has accepted my money and when I do to skip or anything it keeps telling me I need to do and extra 14.99 for premium please help me ? I have a...
I paid $14.99 through my Apple ID on iTunes account for Spotify but it won't let me do the Prius package it has accepted my money and when I do to skip or anything it keeps telling me I need to do an...
Casual Listener
217 Views
1 replies
0 likes
Buenas,al querer realizar el upgrade de la cuenta a Family, cuando realizo el pago me arroja el siguiente error: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nue...
Buenas, al querer realizar el upgrade de la cuenta a Family, cuando realizo el pago me arroja el siguiente error: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal...
Community Legend
662 Views
1 replies
0 likes
Guys ! I am planning to give one of my friend a premium subscription because it is for 0.99 $ for 3 months 0now . But I donot want to give him the premium after 3 months. If I cancel subscription will my card be saved in the account . help me guys -....
Guys ! I am planning to give one of my friend a premium subscription because it is for 0.99 $ for 3 months 0now . But I donot want to give him the premium after 3 months. If I cancel subscripti...
Not applicable
211 Views
3 replies
0 likes
Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offer, how come? any way i can solve it?
Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offe...
Roadie
147 Views
1 replies
0 likes
I am about to take an offer that says "3 Month premium for 1,21 Euro", and then 13,40euro casual the following months... But am i able to cancel that? and only pay 1,21 euro for the 3 month, and then not have to pay afterwards for the following month...
I am about to take an offer that says "3 Month premium for 1,21 Euro", and then 13,40euro casual the following months... But am i able to cancel that? and only pay 1,21 euro for the 3 month, and then...
Not applicable
270 Views
3 replies
1 likes
Hi, I had my spotify premium account linked to my mobile phone operator (Telia Sweden) and paid for the subscribtion together with my mobile fees. Now my mobile subscribtion is tranferred to my job and because of that the additional services, for exa...
Hi, I had my spotify premium account linked to my mobile phone operator (Telia Sweden) and paid for the subscribtion together with my mobile fees. Now my mobile subscribtion is tranfer...
Casual Listener
187 Views
1 replies
0 likes
I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Could I please get some help wit this as I shouldn't ...
I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Co...
Not applicable
311 Views
3 replies
0 likes
Hello everyoneAfter a default of payment, because of my credit card details Visa reached the end of that validity, my Spotify account is blocked, I handed the new issue of my new Visa card, and despite this, I can only play 2 music before that it sto...
Hello everyone After a default of payment, because of my credit card details Visa reached the end of that validity, my Spotify account is blocked, I handed the new issue of my new Visa card, and d...
Casual Listener
170 Views
1 replies
0 likes
Hi there,I have signed up for spotify family but the members of my family are still charged for their individual premiums. Kindly rectify this problem and refund the double charged individual premiums.
Hi there, I have signed up for spotify family but the members of my family are still charged for their individual premiums. Kindly rectify this problem and refund the double charged ind...
Casual Listener
223 Views
2 replies
0 likes
Hey dear Music Fans, i got a an issue with the Playlist " Your mix of the week" , yesterday i heared for the first time this option of playlist for me.This playlist was overwhelming !! Such a good choice of new songs . So today i didnt recognize that...
Hey dear Music Fans, i got a an issue with the Playlist " Your mix of the week" , yesterday i heared for the first time this option of playlist for me. This playlist was overwhelming ...
Newbie
518 Views
2 replies
0 likes
Hi,I want to add a third person to my family account. However, on the admin page there does not exist the button "invite" anymore. I can only delete the second family member, adding more is not possible. Any support or workaround appreciated. My acco...
Hi, I want to add a third person to my family account. However, on the admin page there does not exist the button "invite" anymore. I can only delete the second family member, adding more is not pos...
Casual Listener
598 Views
4 replies
0 likes
I've got a premium account linked to my facebook profile. I am just trying to get a device password but everytime I push the "send me an email with link" button I get the message "email has been sent" but nothing happens. No email showing up in inbox...
I've got a premium account linked to my facebook profile. I am just trying to get a device password but everytime I push the "send me an email with link" button I get the message "email has bee...
Community Legend
205 Views
1 replies
0 likes
Als ik mijn wachtwoord wil resetten krijg ik geen mail.Ik kreeg ook geen mail over het premiumpakket bevestiging, ookal had ik wel al betaald. Wat kan ik nu doen?
Als ik mijn wachtwoord wil resetten krijg ik geen mail. Ik kreeg ook geen mail over het premiumpakket bevestiging, ookal had ik wel al betaald. Wat kan ik nu doen?
Newbie
3559 Views
3 replies
0 likes
Hola, tengo tres suscripciones premium individuales y quiero contratar la familiar. Lo hago desde mi cuenta? Gracias
Hola, tengo tres suscripciones premium individuales y quiero contratar la familiar. Lo hago desde mi cuenta? Gracias
Spotify Star
65760 Views
25 replies
0 likes
Help Please !Set up a new account but I must have not entered correctly my intended password, so I'm now unale to access the account. I've tried requesting the password re-set email numerous times but its not coming through. I contacted Support but j...
Help Please ! Set up a new account but I must have not entered correctly my intended password, so I'm now unale to access the account. I've tried requesting the password re-set email numerous ...
Casual Listener
635 Views
1 replies
0 likes
Hi there, as we wanted to listen to Spotify on our Sonos and on a PC / Smartphone at the same time, I've registered a second free account and tried to connect it via the Family plan. For that reason I've subscribe to the Family plan on the main accou...
Hi there, as we wanted to listen to Spotify on our Sonos and on a PC / Smartphone at the same time, I've registered a second free account and tried to connect it via the Family plan. For tha...
Composer
460 Views
1 replies
1 likes
Tenía contratada la cuenta Premium, un día apareció como Gratis, pero sí me cobraron el mes. Cerré y abrí la sesión, borré y descargué la aplicación y continúa como Gratis.Ahora quiero dar de baja la cuenta pero olvidé mi contraseña del correo que te...
Tenía contratada la cuenta Premium, un día apareció como Gratis, pero sí me cobraron el mes. Cerré y abrí la sesión, borré y descargué la aplicación y continúa como Gratis. Ahora quiero dar de baj...
Composer
1296 Views
1 replies
0 likes
Hi, I would like to delete my account. I thought it was deleted a while ago, but sadly it isn't. I have read in the forum that I need to submit a request via the contact form. However, I can't get to the contact form. The link forces me to log in and...
Hi, I would like to delete my account. I thought it was deleted a while ago, but sadly it isn't. I have read in the forum that I need to submit a request via the contact form. However, I can't get to...
Not applicable
592 Views
12 replies
0 likes
Hello, some months ago I moved to Mexico. Can you please change my country to Mexico to pay the mexican rate and not the german and also to allow to invite my wife who has a mexican account as familiy member? all the descriptions to change country wi...
Hello, some months ago I moved to Mexico. Can you please change my country to Mexico to pay the mexican rate and not the german and also to allow to invite my wife who has a mexican account as famili...
Newbie
325 Views
1 replies
0 likes
