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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 261832 Views
  • 789 replies
  • 81 likes
  • Account
  • 261832 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128654 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128654 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71461 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71461 Views
  • 63 replies
  • 8 likes

I'm being charged for premium and It says I'm nit?

So, I have the subscription but I can't unsubscribe

  • Newbie
  • So, I have the subscription but I can't unsubscribe
  • sebastiankreuz
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Login via FB but wrong (free) account connected

Hi all Probably the answer is already somewhere written and this question will for sure not be new to some of you...So, I have a paid account (for already several years) linked to my FB page that I do not longer use - I do have another one that I use...

  • Newbie
  • Hi all   Probably the answer is already somewhere written and this question will for sure not be new to some of you... So, I have a paid account (for already several years) linked to my FB pa...
  • sebastiankreuz
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

premium switch

HiUnfortunately there were difficulties with my account and I have had to create a new one. I currently have premium but for the old account - how can I transfer because I don't want to be paying for a subscription I can't access.Thank you

  • Newbie
  • Hi Unfortunately there were difficulties with my account and I have had to create a new one. I currently have premium but for the old account - how can I transfer because I don't want to be paying...
  • sebastiankreuz
  • Spotify Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 103 Views
  • 1 replies
  • 0 likes

Gift card not working

I just bought a gift card with one year subscription. PayPal shows the payment went through but Spotify website says it did not. The recipient has not recieved a gift card with a valid code. How do I either get my money back or, which is what I want,...

  • Casual Listener
  • I just bought a gift card with one year subscription. PayPal shows the payment went through but Spotify website says it did not. The recipient has not recieved a gift card with a valid code.   ...
  • sebastiankreuz
  • Spotify Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Can't get into my spotify premium account

When I go to my fidohub.CA link and am asked to enter my phone number to verify account it does not recognize my phone number why ? I phoned fido but they can't fix it .

  • Newbie
  • When I go to my fidohub.CA link and am asked to enter my phone number to verify account it does not recognize my phone number why ? I phoned fido but they can't fix it .
  • sebastiankreuz
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Premium
  • 201 Views
  • 1 replies
  • 0 likes

De-activated Facebook mucked up my Spotify!!!

So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use. I had an old account which was the open version. But I recieved a code and was upgraded to the FREE spotify, ...

  • Visitor
  • So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use.   I had an old account which was the open version. ...
  • t225
  • Newbie
  • 323 Views
  • 5 replies
  • 0 likes
  • 323 Views
  • 5 replies
  • 0 likes

rogers spotify

ok so i have the neccesary rogers plan, i enabled it on my phone number, i linked rogers to my spotify, did sign in thru facebook, and my spotify premium still says ending december 17, 2015 instead of 2017.... what do......

  • Newbie
  • ok so i have the neccesary rogers plan, i enabled it on my phone number, i linked rogers to my spotify, did sign in thru facebook, and my spotify premium still says ending december 17, 2015 instead o...
  • sebastiankreuz
  • Spotify Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 121 Views
  • 1 replies
  • 0 likes

Trying to change device password

I have gotten the email to change device password so my boyfriend can log into the account without having to use my facebook.I recieve the email but when I click the link and enter a new password it just says there was a problem setting your password...

  • Casual Listener
  • I have gotten the email to change device password so my boyfriend can log into the account without having to use my facebook. I recieve the email but when I click the link and enter a new password i...
  • sebastiankreuz
  • Spotify Legend
  • 145 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 145 Views
  • 3 replies
  • 0 likes

Enable promotion of three months/0.99$ from application on an IPhone.

Hey guys!Anyone knows how to activate the promotion of three months from the application on the iPhone and if you can.The thing is that the app store credit deal and not enter a card as requested on the main page.Thanks for the reply.

  • Newbie
  • Hey guys! Anyone knows how to activate the promotion of three months from the application on the iPhone and if you can. The thing is that the app store credit deal and not enter a card as requested...
  • sebastiankreuz
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Closes instantly

I tap the spotify app on my phone, it begins to load up showing a grey screen, then it just closes instantly. It doesn't even give me the option to sign in. I have spotify premium as well so this is very frustrating.I have already tried 're-installin...

  • Casual Listener
  • I tap the spotify app on my phone, it begins to load up showing a grey screen, then it just closes instantly. It doesn't even give me the option to sign in. I have spotify premium as well so this is ...
  • pluT0NYum
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 196 Views
  • 2 replies
  • 0 likes

Receiving Spam from Unidays to my Spotify mail address

Dear Support, I am receiving mails with offers from Unidays lately. They are sent to the mail address that I used to register for Spotify (I used "spotify@mydomain"). I don't want to receive these mails anymore, but the "unsubscribe" link doesn't do ...

  • Newbie
  • Dear Support,   I am receiving mails with offers from Unidays lately. They are sent to the mail address that I used to register for Spotify (I used "spotify@mydomain"). I don't want to receive...
  • sebastiankreuz
  • Spotify Legend
  • 2538 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2538 Views
  • 1 replies
  • 0 likes

where is the menu bar ?

In order to ugrade to the Premium bitrate I must edit on the menu bar.But where is the menu bar ?I run W7-64. Thanks for help.

  • Newbie
  • In order to ugrade to the Premium bitrate I must  edit on the menu bar. But where is the menu bar ? I run W7-64.   Thanks for help.  
  • sebastiankreuz
  • Spotify Legend
  • 4697 Views
  • 1 replies
  • 0 likes
  • Account
  • 4697 Views
  • 1 replies
  • 0 likes

Problem med konto

Hej Spotify! Allt har funkat fint med mitt konto i flera år. För ett par veckor sedan skaffade jag ett nytt bankkort. Fattade först inte varför Spotify slutade att fungera. Loggade sedan in och bytte betalningsuppgifter. Inget hände. Tror att jag kan...

  • Visitor
  • Hej Spotify! Allt har funkat fint med mitt konto i flera år. För ett par veckor sedan skaffade jag ett nytt bankkort. Fattade först inte varför Spotify slutade att fungera. Loggade sedan in oc...
  • kurt2114
  • Newbie
  • 1677 Views
  • 3 replies
  • 0 likes
  • 1677 Views
  • 3 replies
  • 0 likes

ASAP!!

I want to delete this account.I can't connect my new spotify account to my fb because this account is still connected with itThanks

  • Visitor
  • I want to delete this account.I can't connect my new spotify account to my fb because this account is still connected with it Thanks
  • sebastiankreuz
  • Spotify Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium

Hello!I have got Spotify Premium but I cannot understand why I pay € 12,99 instead of € 9,99...Moreover from my account I cannot modify, change or delete the subscription.Is this the only way to contact Spotify and get helped?? ThanksFrancesca

  • Casual Listener
  • Hello! I have got Spotify Premium but I cannot understand why I pay € 12,99 instead of € 9,99... Moreover from my account I cannot modify, change or delete the subscription. Is this the only way t...
  • driveflanger
  • Community Legend
  • 249 Views
  • 3 replies
  • 0 likes
  • Premium
  • 249 Views
  • 3 replies
  • 0 likes

Solved!! Free trial for new Premium subscribers

It says here that first time premium subscribers can enjoy three months of Premium for €0.99:https://support.spotify.com/lt/learn-more/faq/#!/article/spotify-new-subscriber-offers/?in=search I was Unlimited subscriber, but never Premium. Now I've tri...

  • Newbie
  • It says here that f irst time premium subscribers can enjoy three months of Premium for €0.99: https://support.spotify.com/lt/learn-more/faq/#!/article/spotify-new-subscriber-offers/?in=search &...
  • Pete
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 185 Views
  • 1 replies
  • 0 likes

Why have my Spotify been cancelled?

My Spotify subscription has been canceled due to insufficient funds but my account has been charged. If I'm paying for service I should be receiving it.

  • Newbie
  • My Spotify subscription has been canceled due to insufficient funds but my account has been charged. If I'm paying for service I should be receiving it.
  • Pete
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Bought premium with discount but still payed 9.99€

Hi!I just bought premium with the discount 3 months for 0.99 and then it goes on for 9.99€but i still payed 9.99, is this because i am an old member or did i do somethign wrong? Thanks Tim

  • Newbie
  • Hi! I just bought premium with the discount 3 months for 0.99 and then it goes on for 9.99€ but i still payed 9.99, is this because i am an old member or did i do somethign wrong?   Thanks ...
  • OviiiOne
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 1 replies
  • 0 likes

starred songs

I just updated the app on my phone and lost over 500 songs in my starred playlist. can you help me get them back?

  • Newbie
  • I just updated the app on my phone and lost over 500 songs in my starred playlist. can you help me get them back?
  • sebastiankreuz
  • Spotify Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • Other
  • 107 Views
  • 1 replies
  • 0 likes