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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407473 Views
  • 959 replies
  • 107 likes
  • Account
  • 407473 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176973 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176973 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100190 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100190 Views
  • 68 replies
  • 10 likes

set password for devices

Hi all,I have premium account and I can't use spotify on my smart tv (samsung) because i can't set device password.I found in my account settings PASSWORD for DEVICES but after sending email to set- put new password and I get info there is some probl...

  • Newbie
  • Hi all, I have premium account and I can't use spotify on my smart tv (samsung) because i can't set device password. I found in my account settings PASSWORD for DEVICES but after sending email to s...
  • gnovella16
  • Roadie
  • 314 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 314 Views
  • 1 replies
  • 1 likes

Solved!! Cancelling subscription

I need to cancel my spotify subscriptions as I have a new phone and get spotify premium with my contract but can't use it as I appeared to have set up premium free somehow. I've Googled how to cancel but it's just not letting me. Please help.

  • Newbie
  • I need to cancel my spotify subscriptions as I have a new phone and get spotify premium with my contract but can't use it as I appeared to have set up premium free somehow. I've Googled how to cancel...
  • MauriceMV
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 323 Views
  • 1 replies
  • 0 likes

Playlist disappeared but not showing up in deleted playlists

I noticed a few weeks ago that one of my main playlists disappeared from all my devices and cant be found anywhere.It doesn't show up when I look on spotifys playlist recovery webpage either. How can i get hold of this playlist again? has it disappea...

  • Newbie
  • I noticed a few weeks ago that one of my main playlists disappeared from all my devices and cant be found anywhere. It doesn't show up when I look on spotifys playlist recovery webpage either. ...
  • Bittencourt
  • Spotify Star
  • 1375 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Web Player
    Windows
  • 1375 Views
  • 1 replies
  • 0 likes

Payment failure

hey, i used to be premium but i had to cancel my subscription, now i want to upgrade again with the same credit card (dont have problem with my bank) and i cant, can you help me with that or what i should do?

  • Casual Listener
  • hey, i used to be premium but i had to cancel my subscription, now i want to upgrade again with the same credit card (dont have problem with my bank) and i cant, can you help me with that or what i s...
  • mikefed1
  • Newbie
  • 245 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 245 Views
  • 2 replies
  • 0 likes

Divorce solicitor adverts

Are you ads, targeted by browsing history, cookies etc. I keep getting adverts for a local solicitors practice specialising in divorce? does this mean someone in the house using my connection is searching for this and this is why the ad keeps playing...

  • Casual Listener
  • Are you ads, targeted by browsing history, cookies etc.   I keep getting adverts for a local solicitors practice specialising in divorce? does this mean someone in the house using my connectio...
  • cherylsurrey
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 181 Views
  • 2 replies
  • 0 likes

spotify meckert wegen anmeldung über falsches land, kreditkarte aus Großbritanien

Hallo, ich hab momentan das problem das seit heute 12.01.2016 mir spotify beim starten sagt, das mein eingetragenes Land im Konto nicht mit dem übereinstimmt über das ich mich einlogge. Mein problem bei der sache ist nur das ich eine Skrill Kreditkar...

  • Newbie
  • Hallo,   ich hab momentan das problem das seit heute 12.01.2016 mir spotify beim starten sagt, das mein eingetragenes Land im Konto nicht mit dem übereinstimmt über das ich mich einlogge. &nb...
  • sebastiankreuz
  • Spotify Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 757 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium free membership

My account today (14 January) tells me that my free 30 day subscription will automatically renew on 2016-03-24 and then I'll be be charged £9.99. I thought the free deal was for only one month?Anybody else getting this?Thanx

  • Casual Listener
  • My account today (14 January) tells me that my free 30 day subscription will automatically renew on 2016-03-24 and then I'll be be charged £9.99. I thought the free deal was for only one month? Anyb...
  • gaz2112
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 383 Views
  • 2 replies
  • 0 likes

Can't buy gift card

Hello, I choose 12 months and fill in the form and then click continue. Then I just come back to the same page with a empty form.Tested with both Google and Microsoft Edge.

  • Newbie
  • Hello, I choose 12 months and fill in the form and then click continue. Then I just come back to the same page with a empty form. Tested with both Google and Microsoft Edge.
  • sebastiankreuz
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 1 replies
  • 0 likes

cancelled family subscribtion and refund questions

I was on the premium account and upgraded to family but there is some kind of conflict.As i live in Spain but payment via UK paypal account.When i created a second spotify account to use the family account, tried to redeem it with the code.Got error ...

  • Newbie
  • I was on the premium account and upgraded to family but there is some kind of conflict. As i live in Spain but payment via UK paypal account. When i created a second spotify account to use the fami...
  • sebastiankreuz
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Spotify Family is not working on other accounts

I have a family account plan for 3 ussers but this mont two accounts says that dont have premium and when i try to enter configuration an error message appears: it seems than you dont have an asociated familiar plan. Can some one help me con this?

  • Newbie
  • I have a family account plan for 3 ussers but this mont two accounts says that dont have premium and when i try to enter configuration an error message appears: it seems than you dont have an asociat...
  • sebastiankreuz
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Fido 2 year free Spotify

Hi, I'm with Fido for my Cell provider and when I moved my number to a new account number, my spotify premium got removed. When I try to activate it again, it says that my account is already registered with a different number. I can make a new spotif...

  • Newbie
  • Hi,   I'm with Fido for my Cell provider and when I moved my number to a new account number, my spotify premium got removed.  When I try to activate it again, it says that my account is a...
  • sebastiankreuz
  • Spotify Legend
  • 657 Views
  • 1 replies
  • 0 likes
  • Premium
  • 657 Views
  • 1 replies
  • 0 likes

redeeming gift card

i have set up an account for a friend. when i log into her new account and redeem the gift code for a 6 month subscription for premium it says that the code is invalid.

  • Newbie
  • i have set up an account for a friend.  when i log into her new account and redeem the gift code for a 6 month subscription for premium it says that the code is invalid.  
  • Ox1
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

spotify december offer

Hi,In december 2015 a spotify banner pop-up with an offer to get 3 months premium for 10euro.I bought a spotify card in the supermarked and paid trough that way.Yesterday i recieved an email with the messesge that my premium account will end in 7 day...

  • Newbie
  • Hi, In december 2015 a spotify banner pop-up with an offer to get 3 months premium for 10euro. I bought a spotify card in the supermarked and paid trough that way. Yesterday i recieved an em...
  • sebastiankreuz
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 175 Views
  • 1 replies
  • 0 likes

Pasar de family a simple

Hola quiero pasar de family a premium simple y no se como hacerlo. Alguien me ayuda por favor?

  • Newbie
  • Hola quiero pasar de family a premium simple y no se como hacerlo. Alguien me ayuda por favor?
  • OviiiOne
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! PS4 New Account

So I just signed up for Spotify on my PS4; brand new user to Spotify. I didn't sign up for Premium and I wasn't prompted to put in a card number. With that in mind, am I going to be charged for using the program on my PS4 through the PlayStaion Music...

  • Newbie
  • So I just signed up for Spotify on my PS4; brand new user to Spotify. I didn't sign up for Premium and I wasn't prompted to put in a card number. With that in mind, am I going to be charged for using...
  • Yerlydave
  • Newbie
  • 272 Views
  • 2 replies
  • 0 likes
  • Account
  • 272 Views
  • 2 replies
  • 0 likes

Solved!! Have I just paid for Premium twice?

So I recently purchased the 3 months for $11.99 on my card. I then used a gift card that I was given to redeem a 3 month subscription because I thought it worked like Google Play and would keep my money as credit to use for future payments. Is that h...

  • Casual Listener
  • So I recently purchased the 3 months for $11.99 on my card. I then used a gift card that I was given to redeem a 3 month subscription because I thought it worked like Google Play and would keep my mo...
  • emilyclare
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 279 Views
  • 2 replies
  • 0 likes

Problems using Spotify Premium in Iphone

Hello!I have Spotify Premium and both me and my husband have used Spotify in our Smartphones, but all of a sudden it doesn´t work logging in to Spotify on our phones. I seem to have lost the password and the only way to log in is through Facebook, bu...

  • Newbie
  • Hello! I have Spotify Premium and both me and my husband have used Spotify in our Smartphones, but all of a sudden it doesn´t work logging in to Spotify on our phones. I seem to have lost the pass...
  • Kptdemir
  • Casual Listener
  • 8141 Views
  • 28 replies
  • 0 likes
  • 8141 Views
  • 28 replies
  • 0 likes

Can I use Spotify for my events as background music?

Hi, I work for a church and would like to play Spotify as background music for our events. I have read the terms and see that it must be for personal use only. With that being said, is there an option that I am unaware of that I could use instead of ...

  • Newbie
  • Hi, I work for a church and would like to play Spotify as background music for our events. I have read the terms and see that it must be for personal use only. With that being said, is there an optio...
  • Dreadlord
  • Community Legend
  • 8495 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 8495 Views
  • 1 replies
  • 0 likes

Change Country

Hello guys, the following is my issue. I got a premium accout with my phone plan in Canada. I was there just for working holiday and know I´m back in Germany. I just tried to change the country but it did not work. The tutorial tells me that I have t...

  • Visitor
  • Hello guys,   the following is my issue. I got a premium accout with my phone plan in Canada. I was there just for working holiday and know I´m back in Germany. I just tried to change the coun...
  • user-removed
  • Not applicable
  • 155 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 2 replies
  • 0 likes

Subscription renewal

Hi.I recently upgraded my account to family and my old premium last was renewed 2015-12-30 and when i upgraded it says my family subscription will be renewed 2016-01-22. This should be renewed 2016-01-30 and not January 22th.What has happend?(see rec...

  • Visitor
  • Hi. I recently upgraded my account to family and my old premium last was renewed 2015-12-30 and when i upgraded it says my family subscription will be renewed 2016-01-22. This should be renewed 2016...
  • 236 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 236 Views
  • 0 replies
  • 0 likes