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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256321 Views
  • 783 replies
  • 81 likes
  • Account
  • 256321 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126633 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126633 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69878 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69878 Views
  • 63 replies
  • 8 likes

Want to change from Premium to student account but studying abroad so don't have NUS card

Hello, I have a Spotofy Premium account and have recently started studying again and would like to take advantage of the student discount. However I am studying aborad in Europe and not in the UK so I don'thave an NUS number. What should I do?

  • Newbie
  • Hello,   I have a Spotofy Premium account and have recently started studying again and would like to take advantage of the student discount. However I am studying aborad in Europe and not in t...
  • Jon_UK
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Downgrading from Family Plan to regular

Can someone show me how to downgrade from a "family plan" to just a regular plan?

  • Newbie
  • Can someone show me how to downgrade from a "family plan" to just a regular plan? 
  • jfrye77
  • Casual Listener
  • 863 Views
  • 3 replies
  • 0 likes
  • 863 Views
  • 3 replies
  • 0 likes

the prepaid code is not valid for this country

Hello, I got a code for 3 months and when I introduce it I get the next message: the prepaid code is not valid for this countryI got the code in Mexico with a purchase and I am trying to use it in an account from Mexico. Regards,Juan

  • Casual Listener
  • Hello,   I got a code for 3 months and when I introduce it I get the next message: the prepaid code is not valid for this country I got the code in Mexico with a purchase and I am trying...
  • chuiberto
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Premium
  • 197 Views
  • 2 replies
  • 0 likes

Account login failure and non support

HiFor some reason I have two accounts - Facebook based Free account and a user name / password premium. I have lost the ability to log in to my premium account and when I try and reset the password I'm told to use Facebook.I tried to contact support ...

  • Newbie
  • Hi For some reason I have two accounts - Facebook based Free account and a user name / password premium. I have lost the ability to log in to my premium account and when I try and reset the password...
  • KatesHere
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
  • 127 Views
  • 1 replies
  • 0 likes

Student discount & wrong facebook information

Hey,I'm having two weird things:1) My account was created thru facebook (I now know what a HUGE mistake this was). Everything matches EXCEPT my birthday. It's correct on Facebook but incorrect on Spotify and there is no way to edit my spotify informa...

  • Newbie
  • Hey, I'm having two weird things: 1) My account was created thru facebook (I now know what a HUGE mistake this was). Everything matches EXCEPT my birthday. It's correct on Facebook but incorrect on...
  • KatesHere
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Deleted my account, still getting charged

I deleted my account 5 months ago, and I'm still getting charged. I'd like a refund considering I don't use Spotify anymore. Someone help?

  • Casual Listener
  • I deleted my account 5 months ago, and I'm still getting charged. I'd like a refund considering I don't use Spotify anymore. Someone help?
  • Cassan63085
  • Casual Listener
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 88 Views
  • 1 replies
  • 0 likes

Can't set the password for my device

We're trying to set a password for a device (Onkyo). But when we try, Spotify indicates there's a settingsproblem. What can we do about it?

  • Newbie
  • We're trying to set a password for a device (Onkyo). But when we try, Spotify indicates there's a settingsproblem. What can we do about it?
  • KatesHere
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Login
  • 153 Views
  • 1 replies
  • 0 likes

Charged for Student and Regular

When I tried signing up as a student (I am enrolled for spring) there was an error when trying to find my school. So I decided to just get the regular premium and it all worked out fine. When I checked my bank account, it turns out I had been charged...

  • Newbie
  • When I tried signing up as a student (I am enrolled for spring) there was an error when trying to find my school. So I decided to just get the regular premium and it all worked out fine. When I check...
  • KatesHere
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Don't know what email address or login ID for my Spotify Premium account

I don't remember and what email address or login ID I used when I created my Spotify Premium account that I got through Rogers how do I recover the information

  • Newbie
  • I don't remember and what email address or login ID I used when I created my Spotify Premium account that I got through Rogers how do I recover the information
  • Jon_UK
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! My Discover Weekly is stuck on one genre.

My Discover is purely Future House, a genre I rarely listen to, I prefer loads of other completely different genres as well as other types of house (progressive, deep, tropical). Is there anyway to force reset my preferences. I also have a discover a...

  • Regular
  • My Discover is purely Future House, a genre I rarely listen to, I prefer loads of other completely different genres as well as other types of house (progressive, deep, tropical). Is there anyway to f...
  • GJX
  • Regular
  • 1680 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 1680 Views
  • 2 replies
  • 0 likes

I Can't pay

I want to pay and I Can't. HELP me

  • Casual Listener
  • I want to pay and I Can't. HELP me
  • 12182380936
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • Premium
  • 147 Views
  • 2 replies
  • 0 likes

Change Country

I can't seem to change the country on my account as I need to use my US card now and Spotify help keeps taking me in circles. Does anyone know what I need to do? I've clicked in the address area of my account and selected change country and then when...

  • Casual Listener
  • I can't seem to change the country on my account as I need to use my US card now and Spotify help keeps taking me in circles.  Does anyone know what I need to do?  I've clicked in the addre...
  • amandab14
  • Casual Listener
  • 136 Views
  • 2 replies
  • 0 likes
  • Account
  • 136 Views
  • 2 replies
  • 0 likes

Moving playlists and music over to a new account.

Hey everyone! I'm deactivating my Facebook account and I was wondering if there's a way to move my playlists and saved music over to my new account. I tried contacting their support via their form but that just replies with a useless automated messag...

  • Casual Listener
  • Hey everyone! I'm deactivating my Facebook account and I was wondering if there's a way to move my playlists and saved music over to my new account. I tried contacting their support via their form bu...
  • marke1sha
  • Casual Listener
  • 145 Views
  • 2 replies
  • 0 likes
  • Account
  • 145 Views
  • 2 replies
  • 0 likes

Can't purchase premium

So I'm trying to purchase premium, but whenever I do it brings up the current offer 3months for 0.99$, I can't have this offer as I've already used the 1week premium trial, is there any way to just purchase the $10/month subscription as I can't seem ...

  • Casual Listener
  • So I'm trying to purchase premium, but whenever I do it brings up the current offer 3months for 0.99$, I can't have this offer as I've already used the 1week premium trial, is there any way to just p...
  • mattyd2894
  • Casual Listener
  • 135 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 135 Views
  • 2 replies
  • 0 likes

SUBSCRIBE BUT GETTING THE PREMIUM

I subscribe thru credit card but my account is not on premium. Already tried other solutions but still not working.

  • Newbie
  • I subscribe thru credit card but my account is not on premium. Already tried other solutions but still not working.
  • Taylor
  • Community Legend
  • 129 Views
  • 1 replies
  • 1 likes
  • Premium
  • 129 Views
  • 1 replies
  • 1 likes

Getting premium account in Middle East

i, I'm living here in Saudi Arabia for work. I would like to make a premium account for my spotify and catch the 0.99$ for 3 months as well. I'm using a free account now, But everytime I tried to subscribe for premium using my paypal account it just ...

  • Casual Listener
  • i, I'm living here in Saudi Arabia for work. I would like to make a premium account for my spotify and catch the 0.99$ for 3 months as well. I'm using a free account now, But everytime I tried to sub...
  • gnovella16
  • Roadie
  • 459 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 459 Views
  • 1 replies
  • 0 likes

Keep my Spotify but close my Facebook

I need help, i've decide to close my Facebook but Spotify its linked, can you help me to separstr my account And keep my playlist And follows please.

  • Newbie
  • I need help, i've decide to close my Facebook but Spotify its linked, can you help me to separstr my account And keep my playlist And follows please.
  • gnovella16
  • Roadie
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 123 Views
  • 1 replies
  • 0 likes

Premium is gone

Hello, I have a spotify premium free for 3 months, then I started to pay 5,99 € for September and October but now, after the 1st December my Spotify Premium its gone. I have money on my card to pay it, when I try to pay it like for that two months i ...

  • Newbie
  • Hello,   I have a spotify premium free for 3 months, then I started to pay 5,99 € for September and October but now, after the 1st December my Spotify Premium its gone. I have money on my card...
  • gnovella16
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
  • 112 Views
  • 1 replies
  • 0 likes

I have two accounts

HelloI have two accounts coming out of my debt card. I want to cancel on of my subscriptions. Please

  • Newbie
  • Hello I have two accounts coming out of my debt card. I want to cancel on of my subscriptions. Please
  • gnovella16
  • Roadie
  • 79 Views
  • 1 replies
  • 0 likes
  • Premium
  • 79 Views
  • 1 replies
  • 0 likes

Payment for family account made but account said payment not made

Wife made payment but has not reflected and premium content cut off. Can't talk to a person to solve this problem.

  • Newbie
  • Wife made payment but has not reflected and premium content cut off. Can't talk to a person to solve this problem.
  • gnovella16
  • Roadie
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
  • 91 Views
  • 1 replies
  • 0 likes