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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hi, I tried to log myself in. But they said I am registrated on facebook
so I cannot seem to log in on my emailadress. Whats really annoying
because I dont wanna use my facebook account anymore :). Hope someone
can help me.thxx
Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). H...
So recently I had deleted Spotify off my iPhone because my storage was
full so I downloaded the app again and tried to log in on my iPhone via
Facebook but it said "can't connect error" but I can log in using my
Spotify web player on my laptop and ta...
So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log...
Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in
my Account Details that it will get prolonged for the regular price of
9,99 in 2/28/16. I am studying at University so I could apply for the
4,99/p.M. Fee. Now I would like to k...
Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could...
Due to a bank card change Spotify was unable to take payment and
automatically downgraded me. Fair enough. I then signed back up with the
new details about a month ago and have just received an email saying I
am to be downgraded again due to no payme...
Due to a bank card change Spotify was unable to take payment and automatically downgraded me. Fair enough. I then signed back up with the new details about a month ago and have just received an email...
Hi to all. A few months ago that I don't receive any kind of
notification. I've searched in the old threads but I can't solve this
problem. I'm desperate. Please if someone could help me I'll be very
greatful. Thanks!
Hi to all. A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate. Please if ...
I went on Spotify.come and sent a friend a 6 month subscription as a
gift but I have yet to receive a confirmation email and they haven't
received an email from Spotify either.I purchised the Spotify gift card
on 1/25/2016 and set the Spotify gift ca...
I went on Spotify.come and sent a friend a 6 month subscription as a gift but I have yet to receive a confirmation email and they haven't received an email from Spotify either. I purchised the Spo...
We have acouple accounts in this house and one of them was using a
Paypal account that is no longer available.Today we got a payment failed
message and when you log into the account it. We reedemed a 12 month
gift card today and it shows in the recie...
We have acouple accounts in this house and one of them was using a Paypal account that is no longer available. Today we got a payment failed message and when you log into the account it. ...
So I am a university student and I have been trying to get the student
discount. The problem is that it says it cannot validate my student
details. So I sent in a picture of my ID card and the email came back
saying that they were unable to complete ...
So I am a university student and I have been trying to get the student discount. The problem is that it says it cannot validate my student details. So I sent in a picture of my ID card and the email ...
I paid for my Spotify Premium (Student). I only needed to confirm my
school. I end up finding out my school isn't listed. So I exit out. Then
I get an email saying my card had been charged. I don't know why it did
this. It pissed me off. I have about...
I paid for my Spotify Premium (Student). I only needed to confirm my school. I end up finding out my school isn't listed. So I exit out. Then I get an email saying my card had been charged. I don't k...
Hello! My name is Damon Simms Jr. and I am trying to find out why I
don't have my premium subscription! I tried logging out, and then back
in. But, that didn't work! I was charged on my card today unexpectedly
and even though I canceled my subscripti...
Hello! My name is Damon Simms Jr. and I am trying to find out why I don't have my premium subscription! I tried logging out, and then back in. But, that didn't work! I was charged on my card today un...
I subscribed to Spotify Premium with a student discount last year,
however, now i am being charged for full premium, ( 9.99 +tax), instead
of the 4.99. Is this because the student discount only lasts so long? is
it possible to resubscribe to student ...
I subscribed to Spotify Premium with a student discount last year, however, now i am being charged for full premium, ( 9.99 +tax), instead of the 4.99. Is this because the student discount only lasts...
Me he dado cuenta de que tengo dos cuentas de Spotify. Sin querer he
renovado mi premium en la cuenta que no uso. Lo he cancelado pero no se
me ha devuelto el dinero con lo que no puedo actualizar los datos de la
otra cuenta y me he quedado sin premi...
Me he dado cuenta de que tengo dos cuentas de Spotify. Sin querer he renovado mi premium en la cuenta que no uso. Lo he cancelado pero no se me ha devuelto el dinero con lo que no puedo actualizar lo...
I've been travelling recently and my Premium account worked perfectly
until last week there was a problem with the payment, I revoked it
unintentionally from my internet banking. The app on my iPhone and on my
PC started showing "As a free user you c...
I've been travelling recently and my Premium account worked perfectly until last week there was a problem with the payment, I revoked it unintentionally from my internet banking. The app on my iPhone...
I've been a spotify premium user for quite a while and i set the
location in New Zealand in my profile. Currently I'm on vacation in
another country and when I was trying to log in earlier today it said I
can only use it abroad for 14 days. How do I ...
I've been a spotify premium user for quite a while and i set the location in New Zealand in my profile. Currently I'm on vacation in another country and when I was trying to log in earlier today it s...
I'm a student and I want to sign up for student premium. However, when I
select get premium from the Student premium page, I get redirected to my
account page without going to the student verification page. I can't
figure out what what the problem is...
I'm a student and I want to sign up for student premium. However, when I select get premium from the Student premium page, I get redirected to my account page without going to the student verificatio...
Hello, Since my country's help page (Colombia) send me here, i will post
here. I'm a premium user, with monthly payment, but i would like to
change my suscription from monthly to annual, and would like to get the
familiar plan, but i could not have f...
Hello, Since my country's help page (Colombia) send me here, i will post here. I'm a premium user, with monthly payment, but i would like to change my suscription from monthly...
Hello.I've been sending messages to spotify support for weeks now, but
nobody answers.One morning I tried to log onto spotify, but I couldn't.
I had the option to log in with either my spotify username and password
or make a new account. But my spoti...
Hello. I've been sending messages to spotify support for weeks now, but nobody answers. One morning I tried to log onto spotify, but I couldn't. I had the option to log in with either my spotif...