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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82251 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657875 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739252 Views
18 replies
29 likes
Hi I've completely forgotten my password for my account, so naturally I've tried to do password reset. I've tried to put in my email address and put in my username separately to get it to send a password reset to my email address. Both have failed on...
Hi I've completely forgotten my password for my account, so naturally I've tried to do password reset. I've tried to put in my email address and put in my username separately to get it to send a pass...
Composer
294 Views
1 replies
0 likes
Hi Spotify, I currently reside in Bulgaria, however my credit card was issued in the UK by Skrill, an online payments processor. This is the only card I can use for online payments at the moment, and your system is rejecting my payment to you, becaus...
Hi Spotify, I currently reside in Bulgaria, however my credit card was issued in the UK by Skrill, an online payments processor. This is the only card I can use for online payments at the mo...
Casual Listener
346 Views
1 replies
0 likes
Não estou conseguindo acessar a opção de pagamento por boleto bancário, em que o sistema diz que não sou elegível a essa forma de pagamento.
Não estou conseguindo acessar a opção de pagamento por boleto bancário, em que o sistema diz que não sou elegível a essa forma de pagamento.
Newbie
293 Views
1 replies
0 likes
I got email telling me that I can buy premium for 3 months with only 0,99€. At spotifys website it says it's only for new accounts but in my mail and in the link I got in there there is nothing about the age of the account. What should I do?
I got email telling me that I can buy premium for 3 months with only 0,99€. At spotifys website it says it's only for new accounts but in my mail and in the link I got in there there is nothing about...
Composer
180 Views
1 replies
0 likes
I received in my spotify desktop an offer to buy premium account for 3 months only paying 1 month, but when i bought the premium account, spotify only gave me one month...I live in Chile.Spotify sucks
I received in my spotify desktop an offer to buy premium account for 3 months only paying 1 month, but when i bought the premium account, spotify only gave me one month...I live in Chile. Spotif...
Newbie
576 Views
5 replies
0 likes
Hi. i just upgraded my spotify to premium, and to make it easier i logged in via Facebook at spotify.com. when i opened spotify again it wasn't upgraded. i finally figured out that i suddenly have two spotify accounts. and the one upgraded is the one...
Hi. i just upgraded my spotify to premium, and to make it easier i logged in via Facebook at spotify.com. when i opened spotify again it wasn't upgraded. i finally figured out that i suddenly have tw...
Composer
256 Views
1 replies
0 likes
I have been a customer for more then a year and my spotify isnt let me open on my phone or my desk top. Please fix or send me my money back....I would love for the spotify to work!!! thanks
I have been a customer for more then a year and my spotify isnt let me open on my phone or my desk top. Please fix or send me my money back....I would love for the spotify to work!!! thanks
Not applicable
428 Views
3 replies
0 likes
My credit card was expired on January 16, so I received my new credit card 1 month ago. I received an email from Spotify saying that they couldn't make the charge (don't know why, since the number of the card is the same). So I updated the credit car...
My credit card was expired on January 16, so I received my new credit card 1 month ago. I received an email from Spotify saying that they couldn't make the charge (don't know why, since the number of...
Community Legend
171 Views
1 replies
0 likes
I bought a gift card for 10$ and I entered the code as it read on the card into the redeem area and I was given this response: "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." I entered the code in e...
I bought a gift card for 10$ and I entered the code as it read on the card into the redeem area and I was given this response: "Unfortunately this Premium code does not seem to be valid. Try aga...
Composer
379 Views
1 replies
0 likes
Hi, I share a Premium account with my Son (well I use it occasionally!), I have some friends coming round at the weekend and I have compiled a playlist to listen to. Im worried that my Son at Uni will use Spotify and my music will stop as the account...
Hi, I share a Premium account with my Son (well I use it occasionally!), I have some friends coming round at the weekend and I have compiled a playlist to listen to. Im worried that my Son at Uni wil...
Community Legend
874 Views
2 replies
0 likes
I have reposted this because my last post was listed as solved. It has not been solved and I haven't received a solution.I subscribed to the student premium and my account was charged 4.99. Yet when I log into my account I still don't have any premiu...
I have reposted this because my last post was listed as solved. It has not been solved and I haven't received a solution. I subscribed to the student premium and my account was charged 4.99. Yet w...
Casual Listener
167 Views
1 replies
0 likes
I just upgraded to the family plan to add one member. I sent the email link to my son. He clicked on it and tried to login, I'm assuming under my login. This is what it says."Sorry. You're already a member of this (or another) Family plan. Please cli...
I just upgraded to the family plan to add one member. I sent the email link to my son. He clicked on it and tried to login, I'm assuming under my login. This is what it says. "Sorr...
Newbie
11400 Views
8 replies
0 likes
I subscribed to the student premium and my account was charged 4.99. Yet when I log into my account I still don't have any premium service. I have uninstalled and reinstalled the app and it's still not working. If I can't receive the service, I would...
I subscribed to the student premium and my account was charged 4.99. Yet when I log into my account I still don't have any premium service. I have uninstalled and reinstalled the app and it's still n...
Casual Listener
513 Views
4 replies
1 likes
Hi someone was over my house and wanted to play music so I logged off of my spotify on my computer and let him log on. We both log on through facebook. But now everytime I log him out and try to log in when i press log on with facebook it automatical...
Hi someone was over my house and wanted to play music so I logged off of my spotify on my computer and let him log on. We both log on through facebook. But now everytime I log him out and try to log ...
Community Legend
235 Views
1 replies
0 likes
Hello Some people at spotify thought it was good to remove the apps because we arent gonna use spotify on a pc anyways (totally retarded reason to be honest) But I downgraded my spotify on the pc to the old gray version because the new version is bey...
Hello Some people at spotify thought it was good to remove the apps because we arent gonna use spotify on a pc anyways (totally retarded reason to be honest) But I downgrade...
Not applicable
583 Views
1 replies
0 likes
I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
Newbie
279 Views
1 replies
1 likes
Pensavo di aver disdetto l'abbonamento premiun con Spotify, ma proprio poche ore fa ho visto che si è rinnovato in automatico prelevandomi dalla paypal i dieci euro dell'abbonamento. E' possibile avere il rimborso di questi dieci euro visto che ho an...
Pensavo di aver disdetto l'abbonamento premiun con Spotify, ma proprio poche ore fa ho visto che si è rinnovato in automatico prelevandomi dalla paypal i dieci euro dell'abbonamento. E' poss...
Composer
269 Views
1 replies
0 likes
if i cancel my subscription does it get rid of my current premium or just stop it from recurring again? i bought the 3 months for 99p but dont want it to charge me again for £10 in 3 months time
if i cancel my subscription does it get rid of my current premium or just stop it from recurring again? i bought the 3 months for 99p but dont want it to charge me again for £10 in 3 months time
Composer
220 Views
1 replies
0 likes
Hello,I hope this question hasn't been asked yet ^^'Everytime i try to buy the 0,99€-offer for 3 months via PayPal, it just sends me back to the page i can buy it on (after i payed via PayPal). The thing is; It doesn't even buy it. I complete all ste...
Hello, I hope this question hasn't been asked yet ^^' Everytime i try to buy the 0,99€-offer for 3 months via PayPal, it just sends me back to the page i can buy it on (after i payed via PayPal)....
Composer
271 Views
1 replies
0 likes
I need another phone logged off my account
I need another phone logged off my account
Casual Listener
255 Views
2 replies
0 likes
