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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4023 Views
  • 0 replies
  • 9 likes
  • Security
  • 4023 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462061 Views
  • 974 replies
  • 110 likes
  • Account
  • 462061 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204479 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204479 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112458 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112458 Views
  • 72 replies
  • 12 likes

Solved!! Being charged for Premium!

For the past five months £9.99 has been taken from my bank account by Spotify. My Spotify account is Free and not Premium so why is this amount being taken from me each month??? Have e-mailed Spotify Help twice but just get an automated response. How...

  • Casual Listener
  • For the past five months £9.99 has been taken from my bank account by Spotify.   My Spotify account is Free and not Premium so why is this amount being taken from me each month???  Have e-m...
  • wball-gb
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • Account
  • 309 Views
  • 2 replies
  • 0 likes

Solved!! I can't use my account for mysterious reason and I'm not getting any help

I have a big problem and the SpotifyCares account on twitter is not helping me. My last message to them has been left unanswered for 24 hours. Despite me trying to remind them with posts on their open page (the details being through DMs). My account ...

  • Casual Listener
  • I have a big problem and the SpotifyCares account on twitter is not helping me. My last message to them has been left unanswered for 24 hours. Despite me trying to remind them with posts on their ope...
  • nohelp2016
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • Account
  • 369 Views
  • 2 replies
  • 0 likes

Refund

I attempted to get Spotify student but realized it was only for college students only, but they already charged me 4,99 still no premium can I get a refund ??

  • Newbie
  • I attempted to get Spotify student but realized it was only for college students only, but they already charged me 4,99 still no premium can I get a refund ??
  • ql
  • Gig Goer
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Spotify capado

Hay canciones que quiero reproducir y spotify me notifica que no es posible hacerlo o simplemente salta al siguiente track y asi sucesivamente hasta llegar a otro album.Me he dado cuenta que me pasa con canciones que spotify me prohibia escuchar hace...

  • Music Fan
  • Hay canciones que quiero reproducir y spotify me notifica que no es posible hacerlo o simplemente salta al siguiente track y asi sucesivamente hasta llegar a otro album. Me he dado cuenta que me pas...
  • eva_cash
  • Music Fan
  • 427 Views
  • 1 replies
  • 0 likes
  • Premium
  • 427 Views
  • 1 replies
  • 0 likes

Facebook login alerts

I constantly get login alerts from facebook that my accoutn was logged in from a new brower or device .. from Madrid or Yokohama..I've changed my password several times but alerts keep coming.. !

  • Newbie
  •   I constantly get login alerts from facebook that my accoutn was logged in from a new brower or device .. from Madrid or Yokohama.. I've changed my password several times but alerts keep comi...
  • Bittencourt
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

3 months for 99.- problems

Hi there! - I subscribed to spotify when you had the 3 months for 1 campaign running, but i've been paying for january and I'm going to pay for Febuary aswell. Is there any solution to this subscription problem? - I can't seem to find similar problem...

  • Newbie
  • Hi there! - I subscribed to spotify when you had the 3 months for 1 campaign running, but i've been paying for january and I'm going to pay for Febuary aswell.   Is there any solution to this ...
  • LucaMattheislm
  • Newbie
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

I have been charged $9.99 per month since Dec. 2014 however I have never signed up for Spotify premium. When I look on my account, it says "free" and there is no payment method attached. Anyone have an idea if I can get in contact with someone to see...

  • Casual Listener
  • I have been charged $9.99 per month since Dec. 2014 however I have never signed up for Spotify premium. When I look on my account, it says "free" and there is no payment method attached. Anyone have ...
  • gatorgirl2283
  • Newbie
  • 702 Views
  • 14 replies
  • 0 likes
  • Account
  • 702 Views
  • 14 replies
  • 0 likes

I need to change login FROM Facebook to password

Any idea how to switch account from Facebook to user name and password? My office blocks FB so no Spotify at work. Need to change ASAP!

  • Newbie
  • Any idea how to switch account from Facebook to user name and password? My office blocks FB so no Spotify at work. Need to change ASAP!
  • holyghost1998
  • Newbie
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes

Logging in through Facebook won't let me use Spotify premium??

So I already have an account with Spotify, but silly me put a symbol in my username, I logged out of the account by accident and now can't log back in unless I put the symbol in, which is impossible to do on the app as it won't let me copy and paste ...

  • Casual Listener
  • So I already have an account with Spotify, but silly me put a symbol in my username, I logged out of the account by accident and now can't log back in unless I put the symbol in, which is impossible ...
  • MattSuda
  • Spotify Star
  • 206 Views
  • 3 replies
  • 0 likes
  • Login
  • 206 Views
  • 3 replies
  • 0 likes

Cancel Spotify subscription

I would like to cancel my spotify premium subscription because i wasn't satisfied with the 1 month trial and forgot to cancel the subscription before being charged. [email address removed for safety reasons]

  • Casual Listener
  • I would like to cancel my spotify premium subscription because i wasn't satisfied with the 1 month trial and forgot to cancel the subscription before being charged.   [email address removed ...
  • AustinTanguay
  • Roadie
  • 250 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 250 Views
  • 3 replies
  • 0 likes

Help with family account!!

I accidentally bought the 20 dollar spotify family account when i only wanted myself and another person. I cancelled but not sure if I got my money back, panicking here! Please help I only wanted the 15 dollar one...

  • Newbie
  • I accidentally bought the 20 dollar spotify family account when i only wanted myself and another person. I cancelled but not sure if I got my money back, panicking here! Please help I only wanted the...
  • 111 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 111 Views
  • 0 replies
  • 0 likes

Subscribed, but not getting Premium?

All of the sudden my subscription is gone and I am back to Spotify Free for no reason. Tried everything that there is, still not getting my subscription back. Weird that even some people other than me are getting the same problem as well. Still, I ne...

  • Casual Listener
  • All of the sudden my subscription is gone and I am back to Spotify Free for no reason. Tried everything that there is, still not getting my subscription back. Weird that even some people other than m...
  • HeliosLox
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 210 Views
  • 2 replies
  • 0 likes

Error 3

My other spotify accound Daniel_hernandez_34 i cant log into it and whenever i try to log in it says error 3 please help me get my account back

  • Casual Listener
  • My other spotify accound Daniel_hernandez_34 i cant log into it and whenever i try to log in it says error 3 please help me get my account back
  • Daniel3482
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
  • 176 Views
  • 1 replies
  • 0 likes

Signed up with Spotify Student Discount Premium...

SIgned up yesterday for Spotify Premium with student discount, and the charge has went through on my bank account of 5$ + tax. Im still labeled as Free status across all platforms (including the suscriptions tab on the website)... Not sure how to go ...

  • Casual Listener
  • SIgned up yesterday for Spotify Premium with student discount, and the charge has went through on my bank account of 5$ + tax. Im still labeled as Free status across all platforms (including the susc...
  • Jmarie0605
  • Newbie
  • 512 Views
  • 10 replies
  • 0 likes
  • Subscription
  • 512 Views
  • 10 replies
  • 0 likes

Solved!! I accidentally created two accounts and subscribed for the student premium, can't find receipts.

Hi there, I'm new to spotify, and recently attempted to subscribe for the student premium subscription. Without knowing I had created two accounts, one with facebook and one with my school email, I registered for the subscription. Although the progra...

  • Visitor
  • Hi there,   I'm new to spotify, and recently attempted to subscribe for the student premium subscription. Without knowing I had created two accounts, one with facebook and one with my school e...
  • MattSuda
  • Spotify Star
  • 404 Views
  • 3 replies
  • 0 likes
  • 404 Views
  • 3 replies
  • 0 likes

Charged twice in a month

I was charged twice in a month...and now a week later my subscription is back at free....can the spotify team refer to this issue.....

1.JPG
  • Visitor
  • I was charged twice in a month...and now a week later my subscription is back at free....can the spotify team refer to this issue..... 
  • user-removed
  • Not applicable
  • 138 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Connect new Account with Facebook

Hey!I want to connect my new spotify Premium Account with Facebook. But a few years ago I signed up with Facebook to a regular spotify Account. Now I want to disconnect the old Account from Facebook and connect the new Account with fb... Pleeeeease h...

  • Casual Listener
  • Hey! I want to connect my new spotify Premium Account with Facebook. But a few years ago I signed up with Facebook to a regular spotify Account. Now I want to disconnect the old Account from Faceboo...
  • derxk
  • Music Fan
  • 456 Views
  • 6 replies
  • 0 likes
  • Account
  • 456 Views
  • 6 replies
  • 0 likes

Premium Subscription on phone not found on computer

I have premium on my phone but when i logged in on the computer it says i only have free. I need to change my payment info but since it says i only have free i am unable to do so. I have i never logged in with facebook so that isn't the problem. i ha...

  • Visitor
  • I have premium on my phone but when i logged in on the computer it says i only have free. I need to change my payment info but since it says i only have free i am unable to do so. I have i never logg...
  • user-removed
  • Not applicable
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 186 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't let me sign up for premium

I've been using my free trial, and it's about to expire. I want to give spotify my money, and pay for premium, and it won't let me. I go to the payments screen, and fill out all the CC info. When I press submit, it takes me a screen that says,"You ne...

  • Newbie
  • I've been using my free trial, and it's about to expire. I want to give spotify my money, and pay for premium, and it won't let me. I go to the payments screen, and fill out all the CC info. When I p...
  • southboy01
  • Newbie
  • 12335 Views
  • 28 replies
  • 3 likes
  • Account
    Premium
  • 12335 Views
  • 28 replies
  • 3 likes

Can't login with facebook credentials

I try logging in to the app using my facebook credentials and it goes to my chrome browser says it is authenticating my facebook credentials and then the chrome window disappears and I am still not logged in and I am still at the login screen for the...

  • Newbie
  • I try logging in to the app using my facebook credentials and it goes to my chrome browser says it is authenticating my facebook credentials and then the chrome window disappears and I am still not l...
  • 176 Views
  • 0 replies
  • 0 likes
  • Login
  • 176 Views
  • 0 replies
  • 0 likes