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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 378 Views
  • 0 replies
  • 6 likes
  • Security
  • 378 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439311 Views
  • 970 replies
  • 108 likes
  • Account
  • 439311 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195113 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195113 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106783 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106783 Views
  • 70 replies
  • 11 likes

I cannot access my Spotify account

Hello.I've been sending messages to spotify support for weeks now, but nobody answers.One morning I tried to log onto spotify, but I couldn't. I had the option to log in with either my spotify username and password or make a new account. But my spoti...

  • Regular
  • Hello. I've been sending messages to spotify support for weeks now, but nobody answers. One morning I tried to log onto spotify, but I couldn't. I had the option to log in with either my spotif...
  • Samson-91
  • Gig Goer
  • 888 Views
  • 9 replies
  • 0 likes
  • Login
  • 888 Views
  • 9 replies
  • 0 likes

Deleted music from my music by accident...

I deleted music from 'my music' is there anyway to recover it?

  • Casual Listener
  • I deleted music from 'my music' is there anyway to recover it?
  • driveflanger
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Other
  • 175 Views
  • 1 replies
  • 0 likes

Synced Offline Playlists keep getting removed.

Hi all, Hoping this is a known or easy one to fix but I seem to have an issue where the playlists I sync for offline usage get reset so they are no longer available offline. This appears to happen when my network settings change at work. For example ...

  • Newbie
  • Hi all,   Hoping this is a known or easy one to fix but I seem to have an issue where the playlists I sync for offline usage get reset so they are no longer available offline. This appear...
  • Steph_B
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • Security
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Linking social networks

Hello there. I want to ask something. I have a premium account, but when I tried to link it with facebook, it says I have another account linked to it. So I want to delete that account so I can link my Premium account to facebook. Can I do that? If s...

  • Visitor
  • Hello there.  I want to ask something. I have a premium account, but when I tried to link it with facebook, it says I have another account linked to it. So I want to delete that account so I ...
  • MauriceMV
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Can not find Artist Playlist

Hi all, This is my first post here, so I apologise in advance if I am posting in the wrong place. I am just getting used to using spotify premium, thismorning it gave me the option to listen to a playlist by the band 'Jungle', it was like a selection...

  • Casual Listener
  •   Hi all,   This is my first post here, so I apologise in advance if I am posting in the wrong place.    I am just getting used to using spotify premium, thismorning it gave ...
  • Bittencourt
  • Spotify Star
  • 400 Views
  • 5 replies
  • 0 likes
  • Premium
  • 400 Views
  • 5 replies
  • 0 likes

Solved!! PREMIUM has not been cancelled and I cannot contact Spotify

Hello,In september I cancelled the Premium subscription following the instructions that appear in your FAQ. However, my suprise has been that I have been charged the fee this month... I havent used this acoount ever since. I think this can be checked...

  • Newbie
  • Hello, In september I cancelled the Premium subscription following the instructions that appear in your FAQ. However, my suprise has been that I have been charged the fee this month... I havent used...
  • MauriceMV
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 1 replies
  • 0 likes

Spotify abroad

I've just upgraded to Spotify Family. I'm in Norway, my son is in France. He says he has login-problems ... what to do?

  • Newbie
  • I've just upgraded to Spotify Family. I'm in Norway, my son is in France. He says he has login-problems ... what to do?
  • Bittencourt
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Delete account

How do I delete my account????!!!! I have been looking for an answer all day !!! I tried to email spotify but I only received an automatic answer... It's honestly scandalous that it is so hard to simply delete an account....

  • Visitor
  • How do I delete my account????!!!! I have been looking for an answer all day !!! I tried to email spotify but I only received an automatic answer... It's honestly scandalous that it is so hard to sim...
  • Bittencourt
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes

I would like to give Spotify my money: Family Plan: Can't change country

Hey there I would like to use the family plan. I have a premium plan. My account and credit card billing address are in the USA, though the mobile number in my account is Argentina. My girlfriend has a free Argentina account. Neither of us can change...

  • Casual Listener
  • Hey there   I would like to use the family plan.  I have a premium plan.  My account and credit card billing address are in the USA, though the mobile number in my account is Argenti...
  • Bittencourt
  • Spotify Star
  • 346 Views
  • 4 replies
  • 0 likes
  • Account
  • 346 Views
  • 4 replies
  • 0 likes

Spotify Premium - Download songs & Costs

1) If i start the 30 day free trial, would i be able to download songs in that 30 day free trial?.2) The other thing is, if i did download songs, would it cost me after the trial ended?3) If i started the 30 day free trial and used it until it finish...

  • Casual Listener
  • 1) If i start the 30 day free trial, would i be able to download songs in that 30 day free trial?. 2) The other thing is, if i did download songs, would it cost me after the trial ended? 3) If i st...
  • Bittencourt
  • Spotify Star
  • 391 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 391 Views
  • 4 replies
  • 0 likes

How can i remove my facebook created spotify account?

How can I remove my facebook created spotify account (with username metzzz03). Because I am planning on linking my other premium spotify account to my facebook account.Thanks and regards.P.S.I only have an android phone (with spotify app) with me so ...

  • Newbie
  • How can I remove my facebook created spotify account (with username metzzz03). Because I am planning on linking my other premium spotify account to my facebook account.Thanks and regards. P.S. I on...
  • alohabeastie
  • Newbie
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

how do I cancel my account?

I emailed support and was referee to this community. My account shows I am on free however I am being charge $9.99/month. I signed up months ago but have actually never used the service. Just want to cancel account.

  • Visitor
  • I emailed support and was referee to this community. My account shows I am on free however I am being charge $9.99/month. I signed up months ago but have actually never used the service. Just want to...
  • user-removed
  • Not applicable
  • 540 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 540 Views
  • 5 replies
  • 0 likes

Ads

Hi I've upgraded to premium so shouldn't my Spotify be ad free??

  • Casual Listener
  • Hi I've upgraded to premium so shouldn't my Spotify be ad free??
  • v8fords
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • Premium
  • 229 Views
  • 2 replies
  • 0 likes

Solved!! Wrong Album for Artits

Hi for Artist Azra: wrong artist, filing, inccorecthttps://play.spotify.com/artist/7yvHtuNexUtCcH3gz9yjVw The albums should be heere: https://en.wikipedia.org/wiki/Azra#DiscographyBoth Azrabecks and Bomba are not the same artist as Kad fazani lete. C...

  • Casual Listener
  • Hi for Artist Azra: wrong artist, filing, inccorect https://play.spotify.com/artist/7yvHtuNexUtCcH3gz9yjVw   The albums should be heere: https://en.wikipedia.org/wiki/Azra#Discograp...
  • bursttplaylists
  • Roadie
  • 443 Views
  • 5 replies
  • 0 likes
  • Other
  • 443 Views
  • 5 replies
  • 0 likes

Solved!! Error in buying subscription

In December in Argentina was a promotion for the premium package for 3 months just $ 9 ( Argentina currency) , but I have already generated in my credit cardnormal subscription premium collection from February ($36). As I can make a claim for this er...

  • Newbie
  • In December in Argentina was a promotion for the premium package for 3 months just $ 9 ( Argentina currency) , but I have already generated in my credit cardnormal subscription premium collection fro...
  • kbrooksc
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 347 Views
  • 1 replies
  • 0 likes

disabling paypal auto debit but not cancelled subscription

I'm one of the loyal premium subscribers of spotify. I got curious with this scenario.I'm currently paying monthly using my paypal account and it is auto renew every month.what if let's say, I disabled the auto debit settings within my paypal account...

  • Newbie
  • I'm one of the loyal premium subscribers of spotify.   I got curious with this scenario. I'm currently paying monthly using my paypal account and it is auto renew every month. what if let's ...
  • kbrooksc
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Charged twice - Different days to same account!

I was charged twice, both January 14th and January 15th for same account number. I would like to be reimbursed immediately, and speak with someone about this to make sure something I did won't reoccur. Thank you.

  • Newbie
  • I was charged twice, both January 14th and January 15th for same account number. I would like to be reimbursed immediately, and speak with someone about this to make sure something I did won't reoccu...
  • kbrooksc
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Error in subscription

i subscribe with my Iphone in december with the 9.99€ promotion with one month free.- I cant see my account detail on my phone- I have been charged 12.99€ on january - My account on my laptop show a free accountWhat s wrong with my account ?ThxEmmanu...

  • Newbie
  • i subscribe with my Iphone in december with the 9.99€ promotion with one month free. - I cant see my account detail on my  phone - I have been charged 12.99€ on january  - My account on ...
  • kbrooksc
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 193 Views
  • 1 replies
  • 0 likes

I pay for Premium, but all I am getting is the Free version?

My next billing date is scheduled for 1/26...I've been paying for Premium for years, and now my account is downgraded to the free version...but I still have a payment scheduled. WTF Spotify.

  • Newbie
  • My next billing date is scheduled for 1/26...I've been paying for Premium for years, and now my account is downgraded to the free version...but I still have a payment scheduled. WTF Spotify.
  • kbrooksc
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 1 replies
  • 0 likes