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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 322 Views
  • 0 replies
  • 6 likes
  • Security
  • 322 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436596 Views
  • 971 replies
  • 108 likes
  • Account
  • 436596 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194131 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194131 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106421 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106421 Views
  • 70 replies
  • 11 likes

Sign out everywhere.

Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?

  • Visitor
  • Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?
  • kbrooksc
  • Community Legend
  • 714 Views
  • 3 replies
  • 0 likes
  • Account
  • 714 Views
  • 3 replies
  • 0 likes

problems with my credit card

Hey there,I have been using spotify Premium for a while and always payed it with my german credit card. However, there was some issue with the card so now i had to renew my subcription and enter the payment details again.The problem is that now it te...

  • Casual Listener
  • Hey there, I have been using spotify Premium for a while and always payed it with my german credit card. However, there was some issue with the card so now i had to renew my subcription and enter ...
  • kbrooksc
  • Community Legend
  • 340 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 340 Views
  • 3 replies
  • 0 likes

Mistake

I changed to premium because I saw that it was 0,99 for 3 months.But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I'm not having what was announced, Spotify are making ...

  • Newbie
  • I changed to premium because I saw that it was 0,99 for 3 months. But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I...
  • kbrooksc
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 350 Views
  • 1 replies
  • 0 likes

Streaming with spotify connect and Chromecast audio - offline

When I stream my offline files on Spotify connect or with Chromecast audio, will the system stream from internet and not my offline files?

  • Newbie
  • When I stream my offline files on Spotify connect or with Chromecast audio, will the system stream from internet and not my offline files?
  • kbrooksc
  • Community Legend
  • 629 Views
  • 2 replies
  • 0 likes
  • Other
  • 629 Views
  • 2 replies
  • 0 likes

Solved!! Password Reset

Hello all ^_^ I'm trying to get my old account back, since I'll start to using it, but when I try to reset the password this message appear "It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password ...

  • Casual Listener
  • Hello all ^_^   I'm trying to get my old account back, since I'll start to using it, but when I try to reset the password this message appear "It looks like you are using your Facebook credent...
  • IAMSAMGOLD
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 465 Views
  • 2 replies
  • 0 likes

Student discount

I had a Spotify account linked with my student discount but I deleted that account, I've made a new account but it won't let me link my student discount! Can anyone help? Thank you!

  • Newbie
  • I had a Spotify account linked with my student discount but I deleted that account, I've made a new account but it won't let me link my student discount! Can anyone help? Thank you!
  • sebastiankreuz
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Premium

I signed up for the free 30 day premium and nothing has changed....I might have used my other email address is there a way to fix this?

  • Casual Listener
  • I signed up for the free 30 day premium and nothing has changed....I might have used my other email address is there a way to fix this?
  • capicorn81
  • Casual Listener
  • 306 Views
  • 4 replies
  • 0 likes
  • Free
  • 306 Views
  • 4 replies
  • 0 likes

paypal payment premium account

Hello everyone, i hope someone can help me with my premium subscription, they notify to me a missing payment, but i have payed 2 days ago with paypal but spotify continue to say the payment is missing i don't know who i have to contact for resolving ...

  • Casual Listener
  • Hello everyone, i hope someone can help me with my premium subscription, they notify to me  a missing payment, but i have payed 2 days ago with paypal but spotify continue to say the payment is ...
  • Blackpanda97
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 236 Views
  • 2 replies
  • 0 likes

Monthly payments

Hey, I just found my credit card got monthly charged for spotify, and I think I don't have premium account or anything I could pay to spotify. Can someone help me with this and can I get the refund? Thanks.

  • Casual Listener
  • Hey, I just found my credit card got monthly charged for spotify, and I think I don't have premium account or anything I could pay to spotify. Can someone help me with this and can I get the ref...
  • kbrooksc
  • Community Legend
  • 367 Views
  • 3 replies
  • 0 likes
  • Account
  • 367 Views
  • 3 replies
  • 0 likes

Canceled my Premium months ago, but it didn't. want refund!

almotst a year ago I had bought Spotify Premium and listened to it for about 2-3 months. I then decided to cancle my subscription to save money and because I wasn't listening to spotify anymore. I had thought I canceled it but, to my surprise, it did...

  • Newbie
  • almotst a year ago I had bought Spotify Premium and listened to it for about 2-3 months. I then decided to cancle my subscription to save money and because I wasn't listening to spotify anymore. I ha...
  • kbrooksc
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

logging in

Only use android to log in to my Spotify account. Won't accept my login details. If I choose password re set it let's me re set password ok and gives hyperlink to get straight into spotify. But when I close it down and then try to get in via spotify ...

  • Newbie
  • Only use android to log in to my Spotify account. Won't accept my login details. If I choose password re set it let's me re set password ok and gives hyperlink to get straight into spotify. But when ...
  • kbrooksc
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Login
  • 195 Views
  • 1 replies
  • 0 likes

Family plan cutting off

I recently upgraded to the family plan, with my dad and I and it's not allowing us to listen to separate music on out phones. How come?

  • Casual Listener
  • I recently upgraded to the family plan, with my dad and I and it's not allowing us to listen to separate music on out phones. How come?
  • kbrooksc
  • Community Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • Account
  • 242 Views
  • 3 replies
  • 0 likes

Are monthly payments in advance or not?

My monthly payment for my subscription has always been charged from my credit card. This happens near the end of the month.I wonder whether this is an advance payment or not.I want to know since I recently changed my subscription for premium to famil...

  • Casual Listener
  • My monthly payment for my subscription has always been charged from my credit card. This happens near the end of the month. I wonder whether this is an advance payment or not. I want to know since ...
  • kbrooksc
  • Community Legend
  • 6843 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 6843 Views
  • 3 replies
  • 0 likes

Spotify Premium Download Songs for "Offline"

Is there anyway to download "specific" songs in my playlist for offline use? Like the songs I listen to mainly are at the bottom but I run out of space on my phone, before it gets to them..

  • Casual Listener
  • Is there anyway to download "specific" songs in my playlist for offline use? Like the songs I listen to mainly are at the bottom but I run out of space on my phone, before it gets to them..
  • kbrooksc
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Spotify not available in the Netherlands ?

Hello, I'm living in the Netherlands and I do have an working Family Account. I'm trying to create a new free account for my daughter wich i can merge with my family account after a trail periode.After filling in the form i get a message : Spotify is...

  • Visitor
  • Hello,   I'm living in the Netherlands and I do have an working Family Account.   I'm trying to create a new free account for my daughter wich i can merge with my family account after a...
  • kbrooksc
  • Community Legend
  • 836 Views
  • 1 replies
  • 0 likes
  • Account
  • 836 Views
  • 1 replies
  • 0 likes

Change Student Email Address?

Im interested in signing up for the Spotify student discount, however, my current .edu email may change as I'm planning on transferring. So my question is, can I change my student email after I’ve signed up for the student discount? Thanks for the he...

  • Newbie
  • Im interested in signing up for the Spotify student discount, however, my current .edu email may change as I'm planning on transferring. So my question is, can I change my student email after I’...
  • kbrooksc
  • Community Legend
  • 4930 Views
  • 1 replies
  • 0 likes
  • Premium
  • 4930 Views
  • 1 replies
  • 0 likes

CHARGED TWICE!!!

I was charged twice for my Spotify Premium student. I read the FAQ & it said that my account would show a credit for next month if this happened, but that is not the case. My subcription tab says I will be charged again on 2/21/16. I filed a complain...

  • Newbie
  • I was charged twice for my Spotify Premium student. I read the FAQ & it said that my account would show a credit for next month if this happened, but that is not the case. My subcription tab says...
  • kbrooksc
  • Community Legend
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 305 Views
  • 2 replies
  • 0 likes

Solved!! Unable to login to premium account

Hi. I'm sending this message from a free account I created because I've forgotten the password to my premium account so can't login. I've tried the password reset several times but I'm getting no email. Can anyone advise on how I can get my premium a...

  • Casual Listener
  • Hi. I'm sending this message from a free account I created because I've forgotten the password to my premium account so can't login. I've tried the password reset several times but I'm getting no ema...
  • user-removed
  • Not applicable
  • 393 Views
  • 3 replies
  • 0 likes
  • Login
  • 393 Views
  • 3 replies
  • 0 likes

Cancel 3 month 99c subscription

Hi, I have cancelled my3 month 99c subscription to premium as I have had an offer from my mobile company of free Spotify premium and extra data (spark nz). Problem is that the previous account expires in March and at the moment I am unable to resubmi...

  • Newbie
  • Hi, I have cancelled my3 month 99c subscription to premium as I have had an offer from my mobile company of free Spotify premium and extra data (spark nz). Problem is that the previous account expire...
  • kbrooksc
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes

User disappears sometimes

When I search for a user in spotify, his name comes up and I can see all his playlists and so on, but sometimes when i write his username in the searchbar he doesnt show up for months. It says "No results found for user.name" And then after a month I...

  • Casual Listener
  • When I search for a user in spotify, his name comes up and I can see all his playlists and so on, but sometimes when i write his username in the searchbar he doesnt show up for months. It says "No re...
  • kbrooksc
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 215 Views
  • 1 replies
  • 0 likes