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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1456 Views
  • 0 replies
  • 7 likes
  • Security
  • 1456 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445039 Views
  • 970 replies
  • 108 likes
  • Account
  • 445039 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198672 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198672 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108051 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108051 Views
  • 70 replies
  • 11 likes

Solved!! Password Reset

Hello all ^_^ I'm trying to get my old account back, since I'll start to using it, but when I try to reset the password this message appear "It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password ...

  • Casual Listener
  • Hello all ^_^   I'm trying to get my old account back, since I'll start to using it, but when I try to reset the password this message appear "It looks like you are using your Facebook credent...
  • IAMSAMGOLD
  • Casual Listener
  • 473 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 473 Views
  • 2 replies
  • 0 likes

Student discount

I had a Spotify account linked with my student discount but I deleted that account, I've made a new account but it won't let me link my student discount! Can anyone help? Thank you!

  • Newbie
  • I had a Spotify account linked with my student discount but I deleted that account, I've made a new account but it won't let me link my student discount! Can anyone help? Thank you!
  • sebastiankreuz
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Premium

I signed up for the free 30 day premium and nothing has changed....I might have used my other email address is there a way to fix this?

  • Casual Listener
  • I signed up for the free 30 day premium and nothing has changed....I might have used my other email address is there a way to fix this?
  • capicorn81
  • Casual Listener
  • 323 Views
  • 4 replies
  • 0 likes
  • Free
  • 323 Views
  • 4 replies
  • 0 likes

paypal payment premium account

Hello everyone, i hope someone can help me with my premium subscription, they notify to me a missing payment, but i have payed 2 days ago with paypal but spotify continue to say the payment is missing i don't know who i have to contact for resolving ...

  • Casual Listener
  • Hello everyone, i hope someone can help me with my premium subscription, they notify to me  a missing payment, but i have payed 2 days ago with paypal but spotify continue to say the payment is ...
  • Blackpanda97
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 268 Views
  • 2 replies
  • 0 likes

Monthly payments

Hey, I just found my credit card got monthly charged for spotify, and I think I don't have premium account or anything I could pay to spotify. Can someone help me with this and can I get the refund? Thanks.

  • Casual Listener
  • Hey, I just found my credit card got monthly charged for spotify, and I think I don't have premium account or anything I could pay to spotify. Can someone help me with this and can I get the ref...
  • kbrooksc
  • Community Legend
  • 374 Views
  • 3 replies
  • 0 likes
  • Account
  • 374 Views
  • 3 replies
  • 0 likes

Canceled my Premium months ago, but it didn't. want refund!

almotst a year ago I had bought Spotify Premium and listened to it for about 2-3 months. I then decided to cancle my subscription to save money and because I wasn't listening to spotify anymore. I had thought I canceled it but, to my surprise, it did...

  • Newbie
  • almotst a year ago I had bought Spotify Premium and listened to it for about 2-3 months. I then decided to cancle my subscription to save money and because I wasn't listening to spotify anymore. I ha...
  • kbrooksc
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 226 Views
  • 1 replies
  • 0 likes

logging in

Only use android to log in to my Spotify account. Won't accept my login details. If I choose password re set it let's me re set password ok and gives hyperlink to get straight into spotify. But when I close it down and then try to get in via spotify ...

  • Newbie
  • Only use android to log in to my Spotify account. Won't accept my login details. If I choose password re set it let's me re set password ok and gives hyperlink to get straight into spotify. But when ...
  • kbrooksc
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Login
  • 231 Views
  • 1 replies
  • 0 likes

Family plan cutting off

I recently upgraded to the family plan, with my dad and I and it's not allowing us to listen to separate music on out phones. How come?

  • Casual Listener
  • I recently upgraded to the family plan, with my dad and I and it's not allowing us to listen to separate music on out phones. How come?
  • kbrooksc
  • Community Legend
  • 269 Views
  • 3 replies
  • 0 likes
  • Account
  • 269 Views
  • 3 replies
  • 0 likes

Are monthly payments in advance or not?

My monthly payment for my subscription has always been charged from my credit card. This happens near the end of the month.I wonder whether this is an advance payment or not.I want to know since I recently changed my subscription for premium to famil...

  • Casual Listener
  • My monthly payment for my subscription has always been charged from my credit card. This happens near the end of the month. I wonder whether this is an advance payment or not. I want to know since ...
  • kbrooksc
  • Community Legend
  • 6911 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 6911 Views
  • 3 replies
  • 0 likes

Spotify Premium Download Songs for "Offline"

Is there anyway to download "specific" songs in my playlist for offline use? Like the songs I listen to mainly are at the bottom but I run out of space on my phone, before it gets to them..

  • Casual Listener
  • Is there anyway to download "specific" songs in my playlist for offline use? Like the songs I listen to mainly are at the bottom but I run out of space on my phone, before it gets to them..
  • kbrooksc
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 383 Views
  • 1 replies
  • 0 likes

Spotify not available in the Netherlands ?

Hello, I'm living in the Netherlands and I do have an working Family Account. I'm trying to create a new free account for my daughter wich i can merge with my family account after a trail periode.After filling in the form i get a message : Spotify is...

  • Visitor
  • Hello,   I'm living in the Netherlands and I do have an working Family Account.   I'm trying to create a new free account for my daughter wich i can merge with my family account after a...
  • kbrooksc
  • Community Legend
  • 844 Views
  • 1 replies
  • 0 likes
  • Account
  • 844 Views
  • 1 replies
  • 0 likes

Change Student Email Address?

Im interested in signing up for the Spotify student discount, however, my current .edu email may change as I'm planning on transferring. So my question is, can I change my student email after I’ve signed up for the student discount? Thanks for the he...

  • Newbie
  • Im interested in signing up for the Spotify student discount, however, my current .edu email may change as I'm planning on transferring. So my question is, can I change my student email after I’...
  • kbrooksc
  • Community Legend
  • 5007 Views
  • 1 replies
  • 0 likes
  • Premium
  • 5007 Views
  • 1 replies
  • 0 likes

CHARGED TWICE!!!

I was charged twice for my Spotify Premium student. I read the FAQ & it said that my account would show a credit for next month if this happened, but that is not the case. My subcription tab says I will be charged again on 2/21/16. I filed a complain...

  • Newbie
  • I was charged twice for my Spotify Premium student. I read the FAQ & it said that my account would show a credit for next month if this happened, but that is not the case. My subcription tab says...
  • kbrooksc
  • Community Legend
  • 338 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 338 Views
  • 2 replies
  • 0 likes

Solved!! Unable to login to premium account

Hi. I'm sending this message from a free account I created because I've forgotten the password to my premium account so can't login. I've tried the password reset several times but I'm getting no email. Can anyone advise on how I can get my premium a...

  • Casual Listener
  • Hi. I'm sending this message from a free account I created because I've forgotten the password to my premium account so can't login. I've tried the password reset several times but I'm getting no ema...
  • user-removed
  • Not applicable
  • 401 Views
  • 3 replies
  • 0 likes
  • Login
  • 401 Views
  • 3 replies
  • 0 likes

Cancel 3 month 99c subscription

Hi, I have cancelled my3 month 99c subscription to premium as I have had an offer from my mobile company of free Spotify premium and extra data (spark nz). Problem is that the previous account expires in March and at the moment I am unable to resubmi...

  • Newbie
  • Hi, I have cancelled my3 month 99c subscription to premium as I have had an offer from my mobile company of free Spotify premium and extra data (spark nz). Problem is that the previous account expire...
  • kbrooksc
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 222 Views
  • 1 replies
  • 0 likes

User disappears sometimes

When I search for a user in spotify, his name comes up and I can see all his playlists and so on, but sometimes when i write his username in the searchbar he doesnt show up for months. It says "No results found for user.name" And then after a month I...

  • Casual Listener
  • When I search for a user in spotify, his name comes up and I can see all his playlists and so on, but sometimes when i write his username in the searchbar he doesnt show up for months. It says "No re...
  • kbrooksc
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 218 Views
  • 1 replies
  • 0 likes

I want to start free trial period for my family, is it possible?

Hi, the idea is to get same free trial as single users normally can do. What will happen if I start free 30 days trial and immediately after that subscribe to family plan and invite my wife? Would it charge me immediately or it would allow free trial...

  • Newbie
  • Hi,   the idea is to get same free trial as single users normally can do. What will happen if I start free 30 days trial and immediately after that subscribe to family plan and invite my wife?...
  • kbrooksc
  • Community Legend
  • 6252 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 6252 Views
  • 1 replies
  • 0 likes

Can I get a refund ?

I accidentally upgraded to premium then after realising imeidiatly canceled the re-occurring payment but it does not refund I would like to know if could get a refund. ?

  • Newbie
  • I accidentally upgraded to premium then after realising imeidiatly canceled the re-occurring payment but it does not refund I would like to know if could get a refund. ?
  • kbrooksc
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Possible to split bill spotify family

I was just wondering if there was any possibility to split the bill in half. Me and my brother both use spotify premium, and i just found out about spotify family recently. So is it possible to split the bill?

  • Casual Listener
  • I was just wondering if there was any possibility to split the bill in half. Me and my brother both use spotify premium, and i just found out about spotify family recently. So is it possible to split...
  • kbrooksc
  • Community Legend
  • 4960 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4960 Views
  • 1 replies
  • 0 likes

Spotify Premium Problem for Iphone

Hello! I went to buy the $.99 and it charged me $15, secondly, I bought it for 3 months, and said eh who cares for $15, well when i look on my subscription, I bought the 3 months on (December 29, 2015) 12-29-15, and it is saying it is going to auto r...

  • Casual Listener
  • Hello!   I went to buy the $.99 and it charged me $15, secondly, I bought it for 3 months, and said eh who cares for $15, well when i look on my subscription, I bought the 3 months on (Decembe...
  • OviiiOne
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes