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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Yesterday my premium subscription got "paused" as it's saying my billing payment method won't go through. It processed last month with no problem. and when i contacted my credit card they said they never received a payment request from spotify. My cr...
Im logged in through my facebook account which is linked to my normal spotify account. altough some1 has hacked my normal account and changed the email and password. Im from sweden and someone changed the email to a hotmail.co.uk mail... I cant do an...
As title says. Unable to login It suggests to change the country in my account. Under "edit profile" i am unable to change from USA thats populated. I didn't fill USA in when starting my profile.Laptop has been in Ireland since starting the account.W...
Yes. I just started the spotify premium on my old email address. Someone hacked into it. Before I realized what I did I forgot to sign up with my new email address with the spotify premium and I am going to pay for the service on my new email. What c...
I've had Spotify premium for about a year now and I just realized I could get Spotify premium for $4.99 for 12 months because I am a student, how would I change my plan to allow me to switch my payment to that? At least for the 12 months because it w...
Hi, I'd like to have my account deleted. I've seen here many messages from CM asking other people wanting to have their accounts deleted to get in touch using the contact form, which I did, and I got a message asking me to go to the forum.What should...
I've had a spotify account for a while and have just tried to connect it to my facebook account. Have clicked on 'connect to facebook' and nothing really happens. A box pops up looking like one you'd expect to put in your facebook log in details, but...
Hello, I signed up for a premium account using a Facebook account that FB deactivated and I no longer have access to. However, I am still being charged for the premium service and yet cannot log in to Spotify because of the deactivated FB account. Pl...
Hey I am a Premium user, and I mainly use Spotify on my Android device when I'm at school (no connection), and because of the current bug that makes playlists unsync (which happens 95% of the time now), I wonder if there is a way to pause or postpone...
So my spotify was linked to my facebook which as i stated above can no longer access which is also to do with their poor customer services (very similar to this), the problem has been ongoing and i tried to find a solution without having to use the '...
Someone has changed my password AND email address. So I can't reset my account. Also the last payment was taken less than a month ago and my premum has expired. This is how I found about the the compromise. How can I sort this out?
Hi Spotify How do i delete old accounts if i cant even remember my username but know my email address? I set up a new spotify premium but typed in a incorrect email address, then when i tried to edit it to be correct it says that email is already in ...
I currently have a Spotify family account. I am the administrator and my wife has an additional account with the 50% discount. I would like to add a 3rd account. When I go to the manage page of the family account it says the following:"Click "invite"...
I won’t sign Spotify’s new EULA. Because of this, I can’t access my playlists that I spent years creating. Is there a way around this?
I was wondering how long it usually takes for an e-card to get delivered to recipients e-mail? I got my confirmation about the purchase instantly, but the recipient hasn't gotten anything yet. Is there a problem or is it usually like this? Delivery d...
Am i able to buy premium through itunes but still get the college student discount?
I am unable to remove my card from your subscription proccess; the password box is not displayed and i'm extremely agitated and it is really messing with me that you guys won't let me leave and keep sending me on a merry go round chase to i tried con...
Hi Spotify team,I would like to delete this account "gerxon.rivera" because i have another premium account "yardawgz" so that i can connect it to my facebook account can you help me please? Love your app btw.Thanks.
Hello, I recently upgrade my accoun to a Premium account. when I tried to create my account, he told me that my e-mail adress was already used.Of course it is used because my e-mail is use for facebook. I'd like to be connected to spotify but without...
I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done properly.After I did that, I created my own spotify a...