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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405816 Views
  • 958 replies
  • 107 likes
  • Account
  • 405816 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175523 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175523 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99954 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99954 Views
  • 68 replies
  • 10 likes

Delete/kill/cancel my Account for ever!

Hello, i wrote to:kundendienst_de@spotify.comoffice@spotify.com to delete/kill/cancel my Account for ever.But not the german support writes back and delete my account also the international mailadress. Please help me!Thanks!

  • Visitor
  • Hello,   i wrote to: kundendienst_de@spotify.com office@spotify.com   to delete/kill/cancel my Account for ever. But not the german support writes back and delete my account also the...
  • Bittencourt
  • Spotify Star
  • 714 Views
  • 13 replies
  • 0 likes
  • Login
  • 714 Views
  • 13 replies
  • 0 likes

Been charged twice after cancelled my premium

I have cancelled my premium account 2 months ago but still being charged ever since. Account name: girts mucins

  • Newbie
  • I have cancelled my premium account 2 months ago but still being charged ever since. Account name: girts mucins
  • Oreste
  • Composer
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! WAAAROM

WAAROM ALTIJD DIE ALBUMS DIE ER WEER AFGEHAALD WORDEN??????WAAROM ALTIJD EEN DOWNGRADE BIJ ELKE UPDATE??????WAAAAAAROOOOOOOOOOOMM???

  • Casual Listener
  • WAAROM ALTIJD DIE ALBUMS DIE ER WEER AFGEHAALD WORDEN?????? WAAROM ALTIJD EEN DOWNGRADE BIJ ELKE UPDATE?????? WAAAAAAROOOOOOOOOOOMM???
  • Nicj56
  • Casual Listener
  • 241 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Security
    Unlimited
  • 241 Views
  • 3 replies
  • 0 likes

Account Hacked

Hi, my account got hacked and someone changed the email. so i cant reset passwords because it just gets sent to that email. is there anyone i can talk to or a number i can call?

  • Newbie
  • Hi, my account got hacked and someone changed the email. so i cant reset passwords because it just gets sent to that email. is there anyone i can talk to or a number i can call?
  • user-removed
  • Not applicable
  • 243 Views
  • 3 replies
  • 0 likes
  • Account
  • 243 Views
  • 3 replies
  • 0 likes

Student Subscription

I am a student at John Tyler Community college and have tried to sign up for the student subscription but it doesn't recognize my info, how can this be fixed?

  • Casual Listener
  • I am a student at John Tyler Community college and have tried to sign up for the student subscription but it doesn't recognize my info, how can this be fixed?
  • Bittencourt
  • Spotify Star
  • 230 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 230 Views
  • 3 replies
  • 0 likes

HELP I'M SCARED...

cant use my spotify when im offline. i use my pre-paid code from red label to enjoy music on Spotify even if im offline but it dosen't work.

  • Newbie
  • cant use my spotify when im offline. i use my pre-paid code from red label to enjoy music on Spotify even if im offline but it dosen't work.
  • KatesHere
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Delete my account

Dear spotify, i'd like to delete my account but apparently you don't want users to leave. As i've seen with other users, if i try to delete my account through the "contact form" i get in an infinite loop. Can you please help me?

  • Visitor
  • Dear spotify, i'd like to delete my account but apparently you don't want users to leave. As i've seen with other users, if i try to delete my account through the "contact form" i get in an infinite ...
  • alessio_domini
  • Newbie
  • 224 Views
  • 5 replies
  • 0 likes
  • Account
  • 224 Views
  • 5 replies
  • 0 likes

Gifting issues

I am currently trying to gift a membership and I can't get past the first page. I fill out all the fields press continue and it takes me right back to the first page.

  • Casual Listener
  • I am currently trying to gift a membership and I can't get past the first page. I fill out all the fields press continue and it takes me right back to the first page.
  • Payojovo
  • Casual Listener
  • 151 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 151 Views
  • 3 replies
  • 0 likes

Solved!! Cancel my account

Hi there, I want to delete my account permanently. I have tried going through the contact form but I just recieve an automated response which doesn't help me at all. I understand Spotify doesn't want us to delete our accounts, however I only want to ...

  • Casual Listener
  • Hi there,   I want to delete my account permanently. I have tried going through the contact form but I just recieve an automated response which doesn't help me at all. I understand Spotify doe...
  • lukenolanharris
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 260 Views
  • 2 replies
  • 0 likes

Disconnect FB from free account and connect with premium account

I have two Spotify accounts, one is free and the other is premium. Now i want to deactivate the free account created through FB. How can I disconnect my email address and Facebook account from my free Spotify account and use them in my premium accoun...

  • Visitor
  • I have two Spotify accounts, one is free and the other is premium. Now i want to deactivate the free account created through FB. How can I disconnect my email address and Facebook account from my fre...
  • Bittencourt
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Can't change payment card

I got a new card from my bank when they merged with other banks, but I can't change the current paying card to the one I use. There's nothing wrong with my card, I use it in stores and have used it to pay online, but for some reason I get a message t...

  • Newbie
  • I got a new card from my bank when they merged with other banks, but I can't change the current paying card to the one I use. There's nothing wrong with my card, I use it in stores and have used it t...
  • Bittencourt
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 229 Views
  • 1 replies
  • 0 likes

SAMSUNG UHD television UE48JU6415 48" 4K TELEVISIO and I can't find spotify application.

Hi! I bought a new television:SAMSUNG UHD television UE48JU6415 48" 4K TELEVISIO and I can't find spotify application.I can only find Deezer. I don't wanna change to Deezer! When the Spotify is coming to this TV model? Even the sales person told me t...

  • Newbie
  • Hi!   I bought a new television: SAMSUNG UHD television UE48JU6415 48" 4K  TELEVISIO and I can't find spotify application. I can only find Deezer. I don't wanna change to Deezer! W...
  • Bittencourt
  • Spotify Star
  • 330 Views
  • 1 replies
  • 1 likes
  • Account
  • 330 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify don't accept my address

You all know you have to give your adress for signing the premium account. I've tried plenty of times but spotify always says my adress is not valid then I can't buy the premium account. What does it mean? Do they think I live in a jungle or somethin...

  • Newbie
  • You all know you have to give your adress for signing the premium account. I've tried plenty of times but spotify always says my adress is not valid then I can't buy the premium account. What does it...
  • Bittencourt
  • Spotify Star
  • 5408 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 5408 Views
  • 1 replies
  • 1 likes

Solved!! 3 months for 1 not working!

I signed up for the introductory trial offer for 9pesos for 3months but when I looked at my account details it charged me 129pesos (the standard price) and for 1 month only! I don't know what went wrong? Please help me. I'm confused. I used my moms c...

  • Visitor
  • I signed up for the introductory trial offer for 9pesos for 3months but when I looked at my account details it charged me 129pesos (the standard price) and for 1 month only! I don't know what went wr...
  • Oreste
  • Composer
  • 635 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 635 Views
  • 3 replies
  • 0 likes

Contratar Spotify familiar

Tengo contratado Premium a través de Movistar. He solicitado la baja y se ha realizado en los servicios de Movistar pero sigo teniendo Premium y en Spotify aparece como a través de un tercero de tal forma que no puedo dar de alta Spotify familiar. He...

  • Newbie
  • Tengo contratado Premium a través de Movistar. He solicitado la baja y se ha realizado en los servicios de Movistar pero sigo teniendo Premium y en Spotify aparece como a través de un tercero de tal ...
  • 241 Views
  • 0 replies
  • 0 likes
  • Premium
  • 241 Views
  • 0 replies
  • 0 likes

spotify family invitation

A couple of days ago I created a spotify Family account and sent the invitation to a member but she has never recieved anything on her mail. Whant can I do to solve this situation?? We both had a free spotify account before getting the fa,mily one. T...

  • Newbie
  • A couple of days ago I created a spotify Family account and sent the invitation to a member but she has never recieved anything on her mail. Whant can I do to solve this situation??   We both ...
  • Bittencourt
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • Premium
  • 313 Views
  • 1 replies
  • 0 likes

Solved!! PS4 claims Spotify is "already linked" glitch

Hey, I'm getting really frustrated. Here's the deal: - I logged in to spotify on my husband's profile. - I made my own profile.- I logged out of spotify on his profile and logged in on my profile.- Next time I go to spotify on my profile, it's logged...

  • Casual Listener
  • Hey, I'm getting really frustrated. Here's the deal:   - I logged in to spotify on my husband's profile.  - I made my own profile. - I logged out of spotify on his profile and logged in...
  • Mike1127
  • Newbie
  • 16578 Views
  • 3 replies
  • 0 likes
  • Login
  • 16578 Views
  • 3 replies
  • 0 likes

I want to delete my Facebook Token so I can stop the Hack on my account

I had to cancel my Premium and would love to delete my account for good since the system that spotify uses for account management is ridiculously bad. Also there is a complete disregard for customers, I sent 2 emails complaining about my account bein...

  • Casual Listener
  • I had to cancel my Premium and would love to delete my account for good since the system that spotify uses for account management is ridiculously bad. Also there is a complete disregard for customers...
  • Steph_B
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

[iOS] Buy Premium in app for 99 cents with gift card?

Hi there, I recently got an iTunes gift card so I thought I'd buy premium since that 99 cent promotion is running but when I went to buy it, it told me it would be $12.99, so is there anyway for it be 99 cents in app?

  • Newbie
  • Hi there, I recently got an iTunes gift card so I thought I'd buy premium since that 99 cent promotion is running but when I went to buy it, it told me it would be $12.99, so is there anyway for it b...
  • Steph_B
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes