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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332677 Views
  • 889 replies
  • 104 likes
  • Account
  • 332677 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147315 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147315 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85705 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85705 Views
  • 68 replies
  • 9 likes

Please help!

I took the offer they had regarding .99 cents for 3 month of premium. Entered my card number, got charged 99 cents but no premium. I have found no phone number or any other reasonable source of customer service. Someone help me! I don't want these gu...

  • Casual Listener
  • I took the offer they had regarding .99 cents for 3 month of premium. Entered my card number, got charged 99 cents but no premium. I have found no phone number or any other reasonable source of custo...
  • user-removed
  • Not applicable
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Charged 3 times in 1 month!

I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Could I please get some help wit this as I shouldn't ...

  • Casual Listener
  • I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Co...
  • user-removed
  • Not applicable
  • 197 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 197 Views
  • 3 replies
  • 0 likes

Solved!! No notifications anymore

Hi guys. Im using Spotify since years but since a few days I have problems to receive notifications.But I need them to check updated subscriped playlists. The last update is 24 days ago but the playlists were all edited. I didn´t change any settings ...

  • Regular
  • Hi guys.   Im using Spotify since years but since a few days I have problems to receive notifications. But I need them to check updated subscriped playlists. The last update is 24 days ago bu...
  • toolchain
  • Regular
  • 381 Views
  • 9 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 381 Views
  • 9 replies
  • 0 likes

Error updating my credit card

I am trying to update my credit card, and I am receiving some kind of error. It only says: "Dados inválidos no formulário. Confira as informações e tente de novo." With this error I am not able to update my credit card and keep on going with my premi...

  • Casual Listener
  • I am trying to update my credit card, and I am receiving some kind of error.   It only says: "Dados inválidos no formulário. Confira as informações e tente de novo."   With this error I...
  • rgs_araujo
  • Newbie
  • 549 Views
  • 4 replies
  • 4 likes
  • Account
    Premium
  • 549 Views
  • 4 replies
  • 4 likes

Need some help for a Malaysian here!

Hi, I'm from Malaysia and there is a promotion to subscribe Spotify Premium for only RM 2! So of course I would like to apply for it. And of the payment methods that are available is paying through MOL service. But when I click to pay through MOL, it...

  • Newbie
  • Hi, I'm from Malaysia and there is a promotion to subscribe Spotify Premium for only RM 2! So of course I would like to apply for it. And of the payment methods that are available is paying through M...
  • user-removed
  • Not applicable
  • 125 Views
  • 2 replies
  • 0 likes
  • 125 Views
  • 2 replies
  • 0 likes

isnt it possible to pay for my littlesisters premium?

Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offer, how come? any way i can solve it?

  • Newbie
  • Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offe...
  • KonstantinSp
  • Roadie
  • 68 Views
  • 1 replies
  • 0 likes
  • Account
  • 68 Views
  • 1 replies
  • 0 likes

Cant redeem my Gift Card

Ich kann meine Gutscheinkarte nicht einlösen. Obwohl sie an der Kasse aktiviert wurde.

  • Community Legend
  • Ich kann meine Gutscheinkarte nicht einlösen. Obwohl sie an der Kasse aktiviert wurde.
  • maria-wehring87
  • Newbie
  • 435 Views
  • 7 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
    Unlimited
  • 435 Views
  • 7 replies
  • 1 likes

I want to delete my account — the Spotify contact form isn't working!

Hi I want to delete my (free) spotify account, I've tried the Spotify contact form but it isn't working — and from reading other posts here, this has happened before. What should I do? Any assistance would be much appretiated. Thanks.

  • Visitor
  • Hi   I want to delete my (free) spotify account, I've tried the Spotify contact form but it isn't working — and from reading other posts here, this has happened before. What should I do? Any a...
  • Chusrm88
  • Newbie
  • 17552 Views
  • 3 replies
  • 1 likes
  • Account
  • 17552 Views
  • 3 replies
  • 1 likes

Solved!! Your own Top 100 Playlist?

Hello,Last year in the spotify yearinmusic i got my own top 100 songs in the year as a playlist. This year i can only get a "Play it forward" playlist, which includes song I might hear, based on my songs i heard 2015. A friend of mine got his own top...

  • Casual Listener
  • Hello, Last year in the spotify yearinmusic i got my own top 100 songs in the year as a playlist. This year i can only get a "Play it forward" playlist, which includes song I might hear, based on my...
  • user-removed
  • Not applicable
  • 1862 Views
  • 3 replies
  • 0 likes
  • Other
  • 1862 Views
  • 3 replies
  • 0 likes

Moved to Mexico, how can I change country?

Hello, some months ago I moved to Mexico. Can you please change my country to Mexico to pay the mexican rate and not the german and also to allow to invite my wife who has a mexican account as familiy member? all the descriptions to change country wi...

  • Newbie
  • Hello, some months ago I moved to Mexico. Can you please change my country to Mexico to pay the mexican rate and not the german and also to allow to invite my wife who has a mexican account as famili...
  • Christianely
  • Newbie
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes

help pls

Pague premium mediante el prestador de servicio personal mandando un mensaje al número 7529 con la palabra spotify y se activo correctamente pero al cerrar sesión el premium desaparecio

  • Newbie
  • Pague premium mediante el prestador de servicio personal mandando un mensaje al número 7529 con la palabra spotify y se activo correctamente pero al cerrar sesión el premium desaparecio
  • 86 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
    Unlimited
  • 86 Views
  • 0 replies
  • 0 likes

Delete account

Hi I would like to delete my Spotify account that I created years ago under a different email address. But I now have a different one.

  • Casual Listener
  • Hi I would like to delete my Spotify account that I created years ago under a different email address. But I now have a different one.
  • Sugarpimpdaddy
  • Casual Listener
  • 225 Views
  • 3 replies
  • 0 likes
  • Account
  • 225 Views
  • 3 replies
  • 0 likes

Solved!! Wrong price charged for premium

I just re-signed with Spotify after being off for 3 years. The .99 deal for three months was too good to pass up. Surprise... instead I was charged $12.99 instead of $9.99 and no three month trial. Please tell me what's up. Order #52224670291072

  • Casual Listener
  • I just re-signed with Spotify after being off for 3 years.  The .99 deal for three months was too good to pass up.  Surprise... instead I was charged $12.99 instead of $9.99 and no three mo...
  • IsabellaDuffett
  • Newbie
  • 344 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 344 Views
  • 7 replies
  • 0 likes

Logging into an account

yesterday i tried logging into a new device, it said the password wasnt working so i reset it and tried again. That didnt work. I tried going back to my old device but since i changed the password, i had to log back in again. Havent been able to log ...

  • Newbie
  • yesterday i tried logging into a new device, it said the password wasnt working so i reset it and tried again. That didnt work. I tried going back to my old device but since i changed the password, i...
  • cgreenslade
  • Roadie
  • 126 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 126 Views
  • 3 replies
  • 0 likes

Fix the Contact Form so I can delete my account

Hi, I want to be able to delete my old spotifty account permanantly but the "Contact Form" just sends me right back to the start of the Help Page basically sending me into a loop. Can you fix it so that I can actually delete my old account?

  • Casual Listener
  • Hi,   I want to be able to delete my old spotifty account permanantly but the "Contact Form" just sends me right back to the start of the Help Page basically sending me into a loop.   C...
  • KatesHere
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Help-PS4 ,14 days Abroad Login Issue

I have an Issue when trying to use spotify on my PS4. Everytime I use it it says "You can only use spotify abroad for 14 days" . Except I am not abroad. I've had this issue for 3 months. I am based in the UK and have my Country settings set to the UK...

  • Newbie
  • I have an Issue when trying to use spotify on my PS4. Everytime I use it it says "You can only use spotify abroad for 14 days" . Except I am not abroad. I've had this issue for 3 months. I am based i...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
  • 161 Views
  • 0 replies
  • 0 likes

Doble Pago

Quería pagar los 99 por la oferta de 3 meses a $99.00 sin querer pague 2 veces y aun no tengo spotify premium. Ayuda.

  • Casual Listener
  • Quería pagar los 99 por la oferta de 3 meses a $99.00 sin querer pague 2 veces y aun no tengo spotify premium. Ayuda.
  • 1293708782
  • Casual Listener
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

KPN mobiel en spotify

Ik heb sinds een aantal weken een mobiel abonnement bij KPN inclusief spotify premium. Nu had ik al een premium account. Dat heb ik stop gezeg en is ondertussen verlopen op 18-12-2015. Ik heb van kon een activeringscode gehad. Middels de toegestuurd ...

  • Newbie
  • Ik heb sinds een aantal weken een mobiel abonnement bij KPN inclusief spotify premium. Nu had ik al een premium account. Dat heb ik stop gezeg en is ondertussen verlopen op 18-12-2015. Ik heb van kon...
  • 173 Views
  • 0 replies
  • 0 likes
  • Premium
  • 173 Views
  • 0 replies
  • 0 likes

Solved!! Accidental subscription, can I get a refund.

Hi, My wife accidentally purchased a subscription for my account, because I was logged into Spotify on her computer. Can I cancel the subscription for my account and get a refund so that she can get a subscription for her account. Alternatively, coul...

  • Newbie
  • Hi,   My wife accidentally purchased a subscription for my account, because I was logged into Spotify on her computer. Can I cancel the subscription for my account and get a refund so tha...
  • KatesHere
  • Community Legend
  • 499 Views
  • 1 replies
  • 1 likes
  • Other
    Subscription
  • 499 Views
  • 1 replies
  • 1 likes

Want to delete facebook but it is attached to my spotify account

I have a family spotify account in which my account is the primary. I want to delete my facebook account but that is how my spotify account is set up. If I delete my facebook account will it delete my spotify account and my family members who are on ...

  • Visitor
  • I have a family spotify account in which my account is the primary. I want to delete my facebook account but that is how my spotify account is set up. If I delete my facebook account will it delete m...
  • user-removed
  • Not applicable
  • 167 Views
  • 3 replies
  • 0 likes
  • Account
  • 167 Views
  • 3 replies
  • 0 likes