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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8556 Views
  • 1 replies
  • 9 likes
  • Security
  • 8556 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476255 Views
  • 978 replies
  • 111 likes
  • Account
  • 476255 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208249 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208249 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119396 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119396 Views
  • 72 replies
  • 12 likes

Login

I have tried to login using Facebook, and get error code:404, but have also tried to login using my username and password which tells me one or the other is wrong. Even reset my password. Why can't I login?

  • Newbie
  • I have tried to login using Facebook, and get error code:404, but have also tried to login using my username and password which tells me one or the other is wrong. Even reset my password. Why can't I...
  • Jason
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Login
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Getting premium with an action how to proceed

Hi, Im currently a spotify premium user. Starting next month I'm getting a free subscription via my mobile phone service provider.Do I need to change this in the payment details or will this be changed automatically? Thanks for the help.

  • Newbie
  • Hi,   Im currently a spotify premium user. Starting next month I'm getting a free subscription via my mobile phone service provider. Do I need to change this in the payment details or wi...
  • Jason
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 279 Views
  • 1 replies
  • 0 likes

ACCOUNT LÖSCHEN

Sehr geehrte Damen und Herren, hiermit möchte ich dass Sie mein Account: bossburhanmit allen meinen personenbezogen Daten dauerhaft löschen! Hochachtungsvoll bossburhan

  • Visitor
  • Sehr geehrte Damen und Herren,   hiermit möchte ich dass Sie mein Account: bossburhan mit allen meinen personenbezogen Daten dauerhaft löschen!   Hochachtungsvoll  bossburhan
  • Jason
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Account
  • 429 Views
  • 1 replies
  • 0 likes

Spotify won't let me log in

So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log in using my Spotify web player on my laptop and ta...

  • Casual Listener
  • So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log...
  • Jason
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Free
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Country change

Hi, I'm a UK worker working in Spain, and I would like to have my account switched to UK music and browser, because since I had changed the account billing to Spain I am only receiving suggestions to listen spanish playlist that I don't like. Please,...

  • Casual Listener
  • Hi,   I'm a UK worker working in Spain, and I would like to have my account switched to UK music and browser, because since I had changed the account billing to Spain I am only receiving sugge...
  • rodrivilar
  • Casual Listener
  • 287 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 287 Views
  • 2 replies
  • 0 likes

Solved!! Problema con la reproducción de canciones

Buenas noches. Resulta que hay determinadas canciones que no se reproducen aun cuando deberían, es más, antes las podía reproducir sin problemas. Lo que ocurre es que, al pasar de una canción a otra, hay algunas que no se reproducen y son omitidas, o...

  • Newbie
  • Buenas noches. Resulta que hay determinadas canciones que no se reproducen aun cuando deberían, es más, antes las podía reproducir sin problemas. Lo que ocurre es que, al pasar de una canción a otra,...
  • Jason
  • Spotify Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Unplayable Songs on Following Playlist

Hello all, I'm a newbie to this community help as well as Spotify. I have followed a playlist recently but just realized that I can't play some of the songs on the playlist. I don't know if they are hidden just from me or from all followers. I also d...

  • Casual Listener
  • Hello all,   I'm a newbie to this community help as well as Spotify. I have followed a playlist recently but just realized that I can't play some of the songs on the playlist. I don't know if ...
  • elizabethtangpy
  • Casual Listener
  • 518 Views
  • 2 replies
  • 0 likes
  • Other
  • 518 Views
  • 2 replies
  • 0 likes

Switch credit card info to a new account?

If I somehow manage to delete my credit card info from my current account, will I be able to use it on a newer account? I would just delete the old one but Spotify makes you jump through a lot of hoops just to try and delete something that they shoul...

  • Newbie
  • If I somehow manage to delete my credit card info from my current account, will I be able to use it on a newer account? I would just delete the old one but Spotify makes you jump through a lot of hoo...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Disconnecting Facebook from a free account

I had a free account for Spotify through Facebook. I made a premium account and it won't let me connect to Facebook on the new one. how do I disconnect Facebook from the other account so I can connect on the new premium one that I made?

  • Newbie
  • I had a free account for Spotify through Facebook. I made a premium account and it won't let me connect to Facebook on the new one. how do I disconnect Facebook from the other account so I can connec...
  • Jason
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Doble cuenta y no puedo dar de baja

Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver a poner los datos de la tarjeta de crédito lo cual ...

  • Casual Listener
  • Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver ...
  • Jason
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
    Unlimited
  • 210 Views
  • 1 replies
  • 0 likes

Premium Spotify acct through sprint

I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?

  • Newbie
  • I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?
  • Jason
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
  • 231 Views
  • 1 replies
  • 0 likes

Premium

At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing is working I don't know what to do.

  • Newbie
  • At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing ...
  • Bittencourt
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 119 Views
  • 1 replies
  • 0 likes

password confusion/missing playlists

So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to add music to my playlists I'm told they don't exis...

  • Casual Listener
  • So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to...
  • Bittencourt
  • Spotify Star
  • 220 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 220 Views
  • 3 replies
  • 0 likes

Can't change account from US

I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada

  • Newbie
  • I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada
  • Bittencourt
  • Spotify Star
  • 160 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 160 Views
  • 1 replies
  • 1 likes

Can't log in to app

Can't log in to the app because the email I use was used to sign in with an old Facebook account.What should I do, this is so annoying

  • Casual Listener
  • Can't log in to the app because the email I use was used to sign in with an old Facebook account. What should I do, this is so annoying
  • dylanbarnes75
  • Casual Listener
  • 169 Views
  • 2 replies
  • 0 likes
  • Login
  • 169 Views
  • 2 replies
  • 0 likes

Implemented ideas and updates

Hey, everyone. I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com/t5/Implemented-Ideas/Shuffle-all-music-on-mobile-device/idi...

  • Roadie
  • Hey, everyone.   I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com...
  • 190 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 190 Views
  • 0 replies
  • 1 likes

Error message when I try to set password

I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a link for help. I am about to just cancel spotify all t...

  • Newbie
  • I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a lin...
  • Bittencourt
  • Spotify Star
  • 369 Views
  • 4 replies
  • 0 likes
  • Premium
  • 369 Views
  • 4 replies
  • 0 likes

'protect your selfie' commercial

Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !

  • Newbie
  • Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !
  • megzfultz
  • Newbie
  • 2979 Views
  • 3 replies
  • 12 likes
  • Other
  • 2979 Views
  • 3 replies
  • 12 likes

Payed the December's 3 months premium for $99MXN offer, but today I'm no longer premium

I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity.Now, one month later, I'm a free subscriptor again.

  • Music Fan
  • I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity. Now, one month later, I'm a free subscriptor again. &n...
  • 375 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 375 Views
  • 0 replies
  • 0 likes

Can't play Current Track

I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(which I don't) I don't have any playlists. Yes, I am c...

  • Newbie
  • I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(whi...
  • aaronrgray
  • Newbie
  • 300 Views
  • 2 replies
  • 1 likes
  • Premium
  • 300 Views
  • 2 replies
  • 1 likes