Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
352 Views
0 replies
6 likes
Security

352 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
438727 Views
970 replies
108 likes
Account

438727 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194795 Views
119 replies
116 likes
Account

1194795 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106672 Views
70 replies
11 likes
Account
Login
Premium

106672 Views
70 replies
11 likes

Didn't know my subscription was up

I signed up for the three months of Premium for .99 cents, I wasn't aware that my subscription was up until I found that Spotify took the last $10 from my account. Almost putting no me into over draft. I need to dispute this with my bank, but I need ...

meaux___
Newbie
I signed up for the three months of Premium for .99 cents, I wasn't aware that my subscription was up until I found that Spotify took the last $10 from my account. Almost putting no me into over draf...
2016-01-14 7:58:11 PM
2016-01-14 9:45:13 PM
DasPeter
Community Legend
129 Views
1 replies
0 likes
Account
Other
Premium
Subscription

129 Views
1 replies
0 likes

help on student discount

i recently became a student but have been a long time spotify user. how do i get mypayment down to the 5$ instead of the 10.81

austin9
Newbie
i recently became a student but have been a long time spotify user. how do i get mypayment down to the 5$ instead of the 10.81
2016-01-14 8:15:38 PM
2016-01-14 8:34:54 PM
Nico
Community Legend
148 Views
1 replies
0 likes
Premium

148 Views
1 replies
0 likes

Actividad de amigos en Spotify

Estaría bien poder ver qué canciones están escuchando mis amigos instantáneamente desde la app de Android, como se puede en el ordenador.

sergioego
Newbie
Estaría bien poder ver qué canciones están escuchando mis amigos instantáneamente desde la app de Android, como se puede en el ordenador.
2016-01-07 7:53:35 PM
2016-01-14 7:46:15 PM
gnovella16
Roadie
409 Views
1 replies
0 likes
Account

409 Views
1 replies
0 likes

Buy Spotify As Gift

Last year I bought four premium Spofity codes online and gave them as gifts. Three of the four users loved the service and are now subscribed on their own. I was trying to do the same for friends this Christmas but it seems like that option is no lon...

Mix-Tape-Tom
Regular
Last year I bought four premium Spofity codes online and gave them as gifts. Three of the four users loved the service and are now subscribed on their own. I was trying to do the same for...
2016-01-06 12:24:41 AM
2016-01-14 7:31:59 PM
gnovella16
Roadie
209 Views
1 replies
0 likes
Premium
Subscription

209 Views
1 replies
0 likes

set password for devices

Hi all,I have premium account and I can't use spotify on my smart tv (samsung) because i can't set device password.I found in my account settings PASSWORD for DEVICES but after sending email to set- put new password and I get info there is some probl...

1199271527
Newbie
Hi all, I have premium account and I can't use spotify on my smart tv (samsung) because i can't set device password. I found in my account settings PASSWORD for DEVICES but after sending email to s...
2016-01-06 10:05:07 AM
2016-01-14 7:25:58 PM
gnovella16
Roadie
338 Views
1 replies
1 likes
Account
Login
Premium
Security

338 Views
1 replies
1 likes

Solved!! Cancelling subscription

I need to cancel my spotify subscriptions as I have a new phone and get spotify premium with my contract but can't use it as I appeared to have set up premium free somehow. I've Googled how to cancel but it's just not letting me. Please help.

l34eso
Newbie
I need to cancel my spotify subscriptions as I have a new phone and get spotify premium with my contract but can't use it as I appeared to have set up premium free somehow. I've Googled how to cancel...
2016-01-14 6:29:02 PM
2016-01-14 6:52:16 PM
MauriceMV
Spotify Star
351 Views
1 replies
0 likes
Subscription

351 Views
1 replies
0 likes

Playlist disappeared but not showing up in deleted playlists

I noticed a few weeks ago that one of my main playlists disappeared from all my devices and cant be found anywhere.It doesn't show up when I look on spotifys playlist recovery webpage either. How can i get hold of this playlist again? has it disappea...

thallwright
Newbie
I noticed a few weeks ago that one of my main playlists disappeared from all my devices and cant be found anywhere. It doesn't show up when I look on spotifys playlist recovery webpage either. ...
2015-09-15 1:06:09 PM
2016-01-14 6:39:04 PM
Bittencourt
Spotify Star
1402 Views
1 replies
0 likes
Android
Desktop
Web Player
Windows

1402 Views
1 replies
0 likes

Payment failure

hey, i used to be premium but i had to cancel my subscription, now i want to upgrade again with the same credit card (dont have problem with my bank) and i cant, can you help me with that or what i should do?

lfgallom
Casual Listener
hey, i used to be premium but i had to cancel my subscription, now i want to upgrade again with the same credit card (dont have problem with my bank) and i cant, can you help me with that or what i s...
2016-01-14 5:52:37 PM
2016-01-14 6:37:34 PM
mikefed1
Newbie
270 Views
2 replies
0 likes
Subscription

270 Views
2 replies
0 likes

Divorce solicitor adverts

Are you ads, targeted by browsing history, cookies etc. I keep getting adverts for a local solicitors practice specialising in divorce? does this mean someone in the house using my connection is searching for this and this is why the ad keeps playing...

cherylsurrey
Casual Listener
Are you ads, targeted by browsing history, cookies etc. I keep getting adverts for a local solicitors practice specialising in divorce? does this mean someone in the house using my connectio...
2016-01-14 4:20:13 PM
2016-01-14 6:19:16 PM
cherylsurrey
Casual Listener
197 Views
2 replies
0 likes
Account
Subscription

197 Views
2 replies
0 likes

spotify meckert wegen anmeldung über falsches land, kreditkarte aus Großbritanien

Hallo, ich hab momentan das problem das seit heute 12.01.2016 mir spotify beim starten sagt, das mein eingetragenes Land im Konto nicht mit dem übereinstimmt über das ich mich einlogge. Mein problem bei der sache ist nur das ich eine Skrill Kreditkar...

Dragon_Saphir
Newbie
Hallo, ich hab momentan das problem das seit heute 12.01.2016 mir spotify beim starten sagt, das mein eingetragenes Land im Konto nicht mit dem übereinstimmt über das ich mich einlogge. &nb...
2016-01-12 5:28:15 PM
2016-01-14 5:12:01 PM
sebastiankreuz
Spotify Legend
780 Views
1 replies
0 likes
Account
Login
Premium

780 Views
1 replies
0 likes

Solved!! Spotify Premium free membership

My account today (14 January) tells me that my free 30 day subscription will automatically renew on 2016-03-24 and then I'll be be charged £9.99. I thought the free deal was for only one month?Anybody else getting this?Thanx

gaz2112
Casual Listener
My account today (14 January) tells me that my free 30 day subscription will automatically renew on 2016-03-24 and then I'll be be charged £9.99. I thought the free deal was for only one month? Anyb...
2016-01-14 2:52:55 PM
2016-01-14 4:56:09 PM
gaz2112
Casual Listener
403 Views
2 replies
0 likes
Account
Free
Premium
Subscription

403 Views
2 replies
0 likes

Can't buy gift card

Hello, I choose 12 months and fill in the form and then click continue. Then I just come back to the same page with a empty form.Tested with both Google and Microsoft Edge.

dman65
Newbie
Hello, I choose 12 months and fill in the form and then click continue. Then I just come back to the same page with a empty form. Tested with both Google and Microsoft Edge.
2016-01-12 12:10:57 PM
2016-01-14 4:26:44 PM
sebastiankreuz
Spotify Legend
187 Views
1 replies
0 likes
Subscription

187 Views
1 replies
0 likes

cancelled family subscribtion and refund questions

I was on the premium account and upgraded to family but there is some kind of conflict.As i live in Spain but payment via UK paypal account.When i created a second spotify account to use the family account, tried to redeem it with the code.Got error ...

pickaweb
Newbie
I was on the premium account and upgraded to family but there is some kind of conflict. As i live in Spain but payment via UK paypal account. When i created a second spotify account to use the fami...
2016-01-12 11:12:40 AM
2016-01-14 4:22:21 PM
sebastiankreuz
Spotify Legend
173 Views
1 replies
0 likes
Subscription

173 Views
1 replies
0 likes

Spotify Family is not working on other accounts

I have a family account plan for 3 ussers but this mont two accounts says that dont have premium and when i try to enter configuration an error message appears: it seems than you dont have an asociated familiar plan. Can some one help me con this?

akabrainwaves1
Newbie
I have a family account plan for 3 ussers but this mont two accounts says that dont have premium and when i try to enter configuration an error message appears: it seems than you dont have an asociat...
2016-01-12 8:27:04 AM
2016-01-14 3:47:07 PM
sebastiankreuz
Spotify Legend
148 Views
1 replies
0 likes
Account
Subscription

148 Views
1 replies
0 likes

Fido 2 year free Spotify

Hi, I'm with Fido for my Cell provider and when I moved my number to a new account number, my spotify premium got removed. When I try to activate it again, it says that my account is already registered with a different number. I can make a new spotif...

ntheosis
Newbie
Hi, I'm with Fido for my Cell provider and when I moved my number to a new account number, my spotify premium got removed. When I try to activate it again, it says that my account is a...
2016-01-12 5:26:43 AM
2016-01-14 3:38:33 PM
sebastiankreuz
Spotify Legend
674 Views
1 replies
0 likes
Premium

674 Views
1 replies
0 likes

redeeming gift card

i have set up an account for a friend. when i log into her new account and redeem the gift code for a 6 month subscription for premium it says that the code is invalid.

Lobean18
Newbie
i have set up an account for a friend. when i log into her new account and redeem the gift code for a 6 month subscription for premium it says that the code is invalid.
2016-01-14 2:29:24 PM
2016-01-14 3:37:40 PM
Ox1
Roadie
148 Views
1 replies
0 likes
Account
Premium
Subscription

148 Views
1 replies
0 likes

spotify december offer

Hi,In december 2015 a spotify banner pop-up with an offer to get 3 months premium for 10euro.I bought a spotify card in the supermarked and paid trough that way.Yesterday i recieved an email with the messesge that my premium account will end in 7 day...

mogadorian
Newbie
Hi, In december 2015 a spotify banner pop-up with an offer to get 3 months premium for 10euro. I bought a spotify card in the supermarked and paid trough that way. Yesterday i recieved an em...
2016-01-12 1:30:35 AM
2016-01-14 3:30:06 PM
sebastiankreuz
Spotify Legend
191 Views
1 replies
0 likes
Premium

191 Views
1 replies
0 likes

Pasar de family a simple

Hola quiero pasar de family a premium simple y no se como hacerlo. Alguien me ayuda por favor?

yorgoss1
Newbie
Hola quiero pasar de family a premium simple y no se como hacerlo. Alguien me ayuda por favor?
2016-01-14 11:14:14 AM
2016-01-14 2:51:50 PM
OviiiOne
Community Legend
160 Views
1 replies
0 likes
Subscription

160 Views
1 replies
0 likes

Solved!! PS4 New Account

So I just signed up for Spotify on my PS4; brand new user to Spotify. I didn't sign up for Premium and I wasn't prompted to put in a card number. With that in mind, am I going to be charged for using the program on my PS4 through the PlayStaion Music...

markjattan
Newbie
So I just signed up for Spotify on my PS4; brand new user to Spotify. I didn't sign up for Premium and I wasn't prompted to put in a card number. With that in mind, am I going to be charged for using...
2016-01-13 10:15:41 PM
2016-01-14 12:40:29 PM
Yerlydave
Newbie
293 Views
2 replies
0 likes
Account

293 Views
2 replies
0 likes

Solved!! Have I just paid for Premium twice?

So I recently purchased the 3 months for $11.99 on my card. I then used a gift card that I was given to redeem a 3 month subscription because I thought it worked like Google Play and would keep my money as credit to use for future payments. Is that h...

emilyclare
Casual Listener
So I recently purchased the 3 months for $11.99 on my card. I then used a gift card that I was given to redeem a 3 month subscription because I thought it worked like Google Play and would keep my mo...
2016-01-14 11:55:43 AM
2016-01-14 12:35:32 PM
emilyclare
Casual Listener
305 Views
2 replies
0 likes
Premium
Subscription

305 Views
2 replies
0 likes

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