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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Newbie
  • 393381 Views
  • 935 replies
  • 107 likes
  • Account
  • 393381 Views
  • 935 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169853 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169853 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98570 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98570 Views
  • 68 replies
  • 10 likes

Spotify Xbox One app

My facebook account was terminated and I need to cancel spotify associated with it. Thanks, Frustrated Spotify Customer

  • Newbie
  • My facebook account was terminated and I need to cancel spotify associated with it.   Thanks,    Frustrated Spotify Customer
  • kbrooksc
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
  • 291 Views
  • 1 replies
  • 0 likes

I canceled my premium subscription months ago however I am still being charged...

I cancelled my subscription months ago and I thought maybe I would just be charged an extra month because I cancelled at the end of the month. However I have still been charged! Futhermore when I login to spotify.com and look at my "Subscription" tab...

  • Newbie
  • I cancelled my subscription months ago and I thought maybe I would just be charged an extra month because I cancelled at the end of the month. However I have still been charged! Futhermore when I log...
  • kbrooksc
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Multiple charges

Hello, I recently attempted to sign up for Spotify student, it did not recognize my school and I did not have proper paperwork so I signed up for normal premium. However I have 2 charges for 4.99 in my bank account for the student charges when using ...

  • Newbie
  • Hello, I recently attempted to sign up for Spotify student, it did not recognize my school and I did not have proper paperwork so I signed up for normal premium. However I have 2 charges for 4.99 in ...
  • kbrooksc
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Need a refund for accidental purchase!

HiI accidentally purchased spotify premium and I'm wondering exactly how to get a full refund for it. I have read the refund policy I just need to know how to do it. Thank you

  • Casual Listener
  • Hi I accidentally purchased spotify premium and I'm wondering exactly how to get a full refund for it. I have read the refund policy I just need to know how to do it. Thank you
  • kbrooksc
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 1 replies
  • 0 likes

I accidentally purchased Spotify Premium

HiI need to know how to get a refund for Spotify Premium. I just bought it today but I haven't used it. It was an accidental purchase. Please help, thank you

  • Casual Listener
  • Hi I need to know how to get a refund for Spotify Premium. I just bought it today but I haven't used it. It was an accidental purchase. Please help, thank you
  • kbrooksc
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Paying for premium ... but only one device at a time?

I am paying for premium family as I thought then I could listen at work and my son could simultaneously listen at home. Is that not possible?

  • Newbie
  • I am paying for premium family as I thought then I could listen at work and my son could simultaneously listen at home. Is that not possible?
  • kbrooksc
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes

Any help would be much appreciated!

Hi guys,I was wondering if anyone could help me with an issue I'm having.I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook with an email address I no longer use.I would now like to...

  • Newbie
  • Hi guys, I was wondering if anyone could help me with an issue I'm having. I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook wi...
  • kbrooksc
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Need new password, but email is wrong.

Hey. I cant remember my password, then I logged in with my facebook and saw that my Email was wrong.When I need a new password, it will sent it to the wrong email?But I'll need a password to change my email? wtf? How can I get a new password and chan...

  • Newbie
  • Hey.   I cant remember my password, then I logged in with my facebook and saw that my Email was wrong. When I need a new password, it will sent it to the wrong email? But I'll need a passwor...
  • kbrooksc
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Account

I am in the process of deactivating my Facebook. For some reason the deactivation did not work; I still intend to deactivate my account however, which is problematic considering my Spotify login is linked to Facebook. I read all I had to do was conta...

  • Newbie
  • I am in the process of deactivating my Facebook. For some reason the deactivation did not work; I still intend to deactivate my account however, which is problematic considering my Spotify login is l...
  • kbrooksc
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
  • 134 Views
  • 1 replies
  • 0 likes

Accounts

I signed up for the free 30 day premium trial. My account says I'm a premium user, but I didn't receive an email and I also can't access the features of being a premium user. Please help.

  • Newbie
  • I signed up for the free 30 day premium trial. My account says I'm a premium user, but I didn't receive an email and I also can't access the features of being a premium user. Please help.
  • kbrooksc
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
  • 136 Views
  • 1 replies
  • 0 likes

Billing

I have a account I can't access but my card is being charged I can't figure out how to access nor can I rebill my card to a new account what should I do

  • Newbie
  • I have a account I can't access but my card is being charged I can't figure out how to access nor can I rebill my card to a new account what should I do
  • kbrooksc
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Login via. Facebook isnt working anymore!

Hey, after canceling my Premium Subscription my Facebook-Login stopped working. Simultaneously I can't change my password, login via the web-player,app or PC-App.My E-Mail is: {Removed for your privacy} I hope you can fix this.

  • Casual Listener
  • Hey, after canceling my Premium Subscription my Facebook-Login stopped working.  Simultaneously I can't change my password, login via the web-player,app or PC-App. My E-Mail is: {Removed for...
  • kbrooksc
  • Community Legend
  • 417 Views
  • 12 replies
  • 1 likes
  • Free
  • 417 Views
  • 12 replies
  • 1 likes

Exijo Reembolso

Buenas Noches, hace unas horas me cobraron el servicio premium despues de la promocion de 3 meses, hace una semana quise cancelar mi suscripcion y no me dejaba cancelar, asi estuve varios dias intentando y nada, hace unos momento me cobraron los 99 p...

  • Newbie
  • Buenas Noches, hace unas horas me cobraron el servicio premium despues de la promocion de 3 meses, hace una semana quise cancelar mi suscripcion y no me dejaba cancelar, asi estuve varios dias intent...
  • jorgefdz19
  • Newbie
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 352 Views
  • 1 replies
  • 0 likes

what happened to the 3 months Premium for £0.99

i had an email on my old account the other day (thurday, 31st dec) about the premuim for 3 months for 99p and i am unable to find it anywhere is it possible that it has been removed with in 5 days?

  • Newbie
  • i had an email on my old account the other day (thurday, 31st dec) about the premuim for 3 months for 99p and i am unable to find it anywhere is it possible that it has been removed with in 5 days?
  • 1136316119
  • Casual Listener
  • 334 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
  • 334 Views
  • 4 replies
  • 0 likes

Spotify for 9kr. but wont work?

When i log into my account i have to pay 99kr. instead of the christmas sale for 9kr ????

  • Casual Listener
  • When i log into my account i have to pay 99kr. instead of the christmas sale for 9kr ????
  • melle8020
  • Regular
  • 493 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 493 Views
  • 6 replies
  • 0 likes

Spotify premium gratuit par Bouygues telecom

Bonjour, j'ai l'option spotify par Bouygues telecom. Le problème est qu'en changeant de portable j'ai perdu le bénéfice de la gratuité de premium. J'ai beau essayer de retelecharger l'application depuis le site de mon opérateur ça me dit que c'est bi...

  • Casual Listener
  • Bonjour, j'ai l'option spotify par Bouygues telecom. Le problème est qu'en changeant de portable j'ai perdu le bénéfice de la gratuité de premium. J'ai beau essayer de retelecharger l'application dep...
  • lolobtz
  • Casual Listener
  • 648 Views
  • 4 replies
  • 0 likes
  • Free
    Other
    Subscription
  • 648 Views
  • 4 replies
  • 0 likes

Unable to update payment info...please help

I need to update my cc info, since my wallet was stolen and for the last few days every time I log in to update my Premium account and select to change payment info, I get an error message "Oh No! Something has gone wrong! But don't be sad. You can t...

  • Casual Listener
  • I need to update my cc info, since my wallet was stolen and for the last few days every time I log in to update my Premium account and select to change payment info, I get an error message "Oh No! So...
  • andyb9690
  • Casual Listener
  • 261 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 261 Views
  • 4 replies
  • 0 likes

Anntuan

Hola quiero cotratar un plan familir pero no me permite el pago siempre q ingleso una targeta me apqrece la leyenda de q mi banco tiene un mal dia q intente mas tarde ya tengo meses igual por favoralguien me puede ayudar mi correo es saludos

  • Newbie
  • Hola quiero cotratar un plan familir pero no me permite el pago siempre q ingleso una targeta me apqrece la leyenda de q mi banco tiene un mal dia q intente mas tarde ya tengo meses igual por favoral...
  • Steph_B
  • Roadie
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

URGENT! My premium isn't working but I'm paying

I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the servers but it now says I have a free account pleas...

  • Newbie
  • I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the ...
  • Steph_B
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Still being charged

Hi, I was still charged in Dec despite cancelling my account. Also, my student discount wasn't applied in November. Please refund me!

  • Newbie
  • Hi, I was still charged in Dec despite cancelling my account. Also, my student discount wasn't applied in November. Please refund me!
  • Steph_B
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes