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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells me that it's using my Facebook account info and I n...
I converted from an individual premium membership to a family membership. But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox. I checked her junk mail...it's not there. I was able to invite and sign up...
Hi there, New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl email, username, or password. Look forward to hearing from ever...
I need another phone logged off my account
So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site: https://www.spotify.com/pl/purchase/ecards/ to send the code from my one email to another and it was all ok i had to write the premium code in and then i g...
Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.
So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my phone that spotify had charged me. I don't even hav...
Hi, i'm using a free account. While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here: https://www.spotify.com/it/3for1/ But... when i try to purchase i get this error:"Purtr...
Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB SPOTIFY.......................... Make this more sim...
Hi there, My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it out for the life of us because of the way it shows up in my...
Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?
Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??
Hi everybody, I search a method for delete my account.I try with the email but I haven't an answer from Spotify ... Someone know ? PS : Sorry for my bad english, I'm french
Why is Spotify charging me twice?!!! I have now seen that you have been charging me twice since 16th december 2013! What is this? Can you please repay me?
Lately, whenever efetuei payment of Spotify for my card, however, I had a problem and I can not go without listening to music. So I wanted to change the card payment mode for billet,thank you
I clicked on the ad that said to subscribe for 3 months for .99 cents. But when it was all done, i was charged $13.90! Am i able to get a refund, or can they charge me what they said they would. Please help.
Trying to pay with Mastercard but getting: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.The same was week and 2 weeks ago. Pls give me more details so I...
I signed my husband and me up for the family plan for $15/month and we still can't seem to listen to music on different devices at the same time. How do I fix this???
Hello!On the way home from work yesterday, I noticed that another playlist showed up out of nowhere and now I can't listen to my music at all. Everytime I try, this guy's music shows up. I can login- which I do through Facebook- but that's it. I cann...