Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Hello everybody, I have the following problem: I have connected Spotify to Facebook and when I did this, I also allowed Spotify to share my activity (when someone visits my Facebook profile, he can see which song I listened to the last time under my ...
I logged in (with Facebook) and noticed that none of my playlists were there. Just three strange ones, that I hadn't followed. My saved albums and friends and everything else was okay. I went into My Account and immediately noticed a strange address ...
I have a paid subscription (premium for over a year). My account online says I do not and I am spotify free. I cannot acess my payment info to change my paymeny method because it says I do not have a suibscription yet I am being charged 10.00 a month...
I have just finished my three month 99 cent trial spotify period, and I would like to continue with my spotify premium. However, I am now being charged ten dollars per month instead of the student discount price. What can I do to my account settings ...
hola necesito con urgencia ayuda, tengo una cuenta de facebook ligada a otra cuenta de Spotify ( no es mia) Premium ( correo ) la cual esta ligada a una cuenta de facebook bloqueada. no se tiene acceso a ella y les urge cancelar la suscripcion antes ...
Can someone please tell me how to fix this, my NUS Extra student card expired, and has been renewed, however my Spotify subscription has started charging me full price. Please advise how I can apply my new card number to my account. Many thanks, Phil
Si è verificato un problema con la tua carta di credito o con il gestore dei pagamenti. Non è stato effettuato alcun addebito. Riprova utilizzando un altro metodo di pagamento.Come risolvo?
Why was I not notified that my free trial was over and immediately charged for the premium subscription? I do not want to pay for the subscription and would like my money back.
I chose the free trial period, and I don't won't to keep on having premium. Therefore, I would like to unsubscribe but I can't do it. When I open the app and go to subscription it says that I have premium. But when I open up spotify.com in safari it ...
So after paying for premium and happily enjoying Spotify and all it's features for the past few years, the new privacy policy Spotify is FORCING me to agree to is outrageous!. Firstly giving me an ultimatium of accepting or cancelling/being billed bu...
I have a premium code which i won from Facebook but i can't redeem itHow can i solve it?
A few months ago I purchased the Premium. Long story short my seasonal job ended and until I found another job I was put back on the free spotify. I'm ready to purchase Premium again but when I go into my account to enter in my credit card info it wo...
Web version of Spotify won't play on my PC, I can only play using My iPad app.It keeps refreshing and the play bar stays white,is there anything I can do? thanks
When the notifications about new conditions turned up I clicked "not now" by accident, how long until the notification will turn up again?
Hi, I have a problem. When I log on (through Facebook) the email address listed on my account is not mine, nor has it ever been. I can't change this as I can't remember my password, which Spotify tells me is the same as my Facebook password, but this...
Hi there. I created an account with facebook and went premium. Apparently it's impossible to disconnect it from fb since it was created with it, so I'd like to transfer my subscription to a new account if possible. Thanks in advance.
I was a premium Spotify user in New Zealand, however, as I'm no longer with the mobile company my premium was being paid through I'm no longer a premium user. The trouble is I can't even log on! I'd be happy to pay for the premium subscription via my...
Ik ben mijn wachtwoord kwijt en ik kan het nergens herstellen. Wanneer je op de knop drukt:" wachtwoord opvragen" werkt de link niet. Wie o wie kan helpen?
So I went throught a trial period where it was reduced and didn't realize that it automatically charges after that? Is there anything I can do? I've cancelled but it says my paypal has been charged and I missed it by 2 days.
So I signed up for spotify with my email back when it was in it's invite only period way back when. Once it release I tied it to my Facebook account. Now at some point, as I went a looooong time without using Spotify, I'm guessing my account got high...