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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80370 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653721 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734146 Views
18 replies
29 likes
For about 3 or 4 months I´m receiving this message ''Your premium payment failed, please update your credit card information''.Every time I update with the same credit card, because I only have 1 and minutes later receive an e-mail telling that the p...
For about 3 or 4 months I´m receiving this message ''Your premium payment failed, please update your credit card information''. Every time I update with the same credit card, because I only hav...
Roadie
276 Views
1 replies
0 likes
Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings out this offer to have three months of Premium for $0...
Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings ou...
Composer
268 Views
1 replies
0 likes
I got a new phone and can't log into the app. It gives me and error message saying I already have an account under that email. Well duh I know and I'm trying to log in and it won't let me. And I did make sure I was in the log in screen and not the su...
I got a new phone and can't log into the app. It gives me and error message saying I already have an account under that email. Well duh I know and I'm trying to log in and it won't let me. And I did ...
Casual Listener
384 Views
3 replies
0 likes
My last one month subscription is about to finish in a week so i decided to buy another immediately, what will happen?
My last one month subscription is about to finish in a week so i decided to buy another immediately, what will happen?
Casual Listener
722 Views
2 replies
0 likes
Hi all, when try and log onto my account using ipad app, I get the message "you've already created an account with this e-mail address" (I know, I am trying to log into it!) - when try and log using the PC app, I get the message ""the username or pas...
Hi all, when try and log onto my account using ipad app, I get the message "you've already created an account with this e-mail address" (I know, I am trying to log into it!) - when try and log u...
Casual Listener
1183 Views
2 replies
0 likes
Hi All, I've been getting charged for the last three months even though i had been gifted three free months,i was just wondering if this happened to anyone else or what my next step is to get this sorted? Thanks
Hi All, I've been getting charged for the last three months even though i had been gifted three free months, i was just wondering if this happened to anyone else or what my next step is to ...
Spotify Legend
237 Views
1 replies
0 likes
I paid for spotify premium and they didnt activate my account, I want my money back or my account to be premium. How can I doi that?
I paid for spotify premium and they didnt activate my account, I want my money back or my account to be premium. How can I doi that?
Casual Listener
303 Views
2 replies
0 likes
I've opted out of all marketing communications, and you're now using the android notification system to push out your bollocks. Please stop.
I've opted out of all marketing communications, and you're now using the android notification system to push out your bollocks. Please stop.
Not applicable
572 Views
3 replies
2 likes
Hi. I recently cancelled my subscribtion which i had for over a year due to irrelevant issues. I cancelled it on 5th of december just 3 days ago. Now I am trying to resub again with the same card i had paid for over a year and it won't accept it.I tr...
Hi. I recently cancelled my subscribtion which i had for over a year due to irrelevant issues. I cancelled it on 5th of december just 3 days ago. Now I am tryin...
Regular
420 Views
4 replies
0 likes
Every time I try to upgrade it says there's a problem with my card when I have money in my account and all my online banking etc is working?
Every time I try to upgrade it says there's a problem with my card when I have money in my account and all my online banking etc is working?
Community Legend
435 Views
5 replies
0 likes
Spotify Star
226 Views
1 replies
0 likes
Hi, We have three premium accounts in the family today and I pay for all of them. How do I convert this into a family account instead, so I can enjoy a lower total cost per month? Thx!
Hi, We have three premium accounts in the family today and I pay for all of them. How do I convert this into a family account instead, so I can enjoy a lower total cost per month? Thx!
Casual Listener
354 Views
2 replies
0 likes
Since yesterday, I can see ANY of my playlists, songs, nothing, followed songs. Instead, I have totally different songs and albums saved to my phone, that i never played and never listened to such music. I have remium account.When I went to "restore ...
Since yesterday, I can see ANY of my playlists, songs, nothing, followed songs. Instead, I have totally different songs and albums saved to my phone, that i never played and never listened to su...
Casual Listener
277 Views
1 replies
0 likes
Went aheand and CANCELLED my spotify subscription about a week ago, as nothing seems to work right with it anymore on iOS or mac or android.... but yet they tried to charge me just yesterday for another month worth of music. This is a complete pissan...
Went aheand and CANCELLED my spotify subscription about a week ago, as nothing seems to work right with it anymore on iOS or mac or android.... but yet they tried to charge me just yesterday fo...
Community Legend
281 Views
1 replies
0 likes
hi, i have a problem! mi mom had been paying the sporify family and also they are charging another account, how can i change that!? so we can only pay the family thing
hi, i have a problem! mi mom had been paying the sporify family and also they are charging another account, how can i change that!? so we can only pay the family thing
Community Legend
298 Views
1 replies
0 likes
hello i upgraded my account to premium and at the same hour i cancelled it due to financial problems. Will it still be refunded? Hope you'll reply. Thank you!
hello i upgraded my account to premium and at the same hour i cancelled it due to financial problems. Will it still be refunded? Hope you'll reply. Thank you!
Community Legend
340 Views
2 replies
0 likes
Im very angry as I am paying 10$ now nd used to be paying 4.99The reasonI swtiched to premium was becuase of the nice discount.... Anythig i can do, becuase honestly i want that discount.
Im very angry as I am paying 10$ now nd used to be paying 4.99 The reasonI swtiched to premium was becuase of the nice discount.... Anythig i can do, becuase honestly i want that discount.
Community Legend
275 Views
3 replies
0 likes
Hello there,I have an issue with your subscription service.I availed of the $0.99 for 3 months premium service for my account, it was successful, then I tried for another 3 of my other spotify accounts with the same debit card I used but I did not ge...
Hello there, I have an issue with your subscription service. I availed of the $0.99 for 3 months premium service for my account, it was successful, then I tried for another 3 of my other spotify ...
Casual Listener
286 Views
1 replies
0 likes
Here's my backstory (Doofenshmirtz-style! LOL): My brother (his name is not Roger Hahaha) informed me that you guys are offering an awesome promo that I can have 3 months worth of Premium account for just 9 bucks (in my country's currency.) I haven't...
Here's my backstory (Doofenshmirtz-style! LOL): My brother (his name is not Roger Hahaha) informed me that you guys are offering an awesome promo that I can have 3 months worth of Premium account for...
Casual Listener
1878 Views
3 replies
0 likes
I'm trying to link this account with the 3 months of premium for .99c, but everytime I finish going through the process with PayPal and it says authorizing, the browser returns to the page asking which payment method I would like to use. I don't rece...
I'm trying to link this account with the 3 months of premium for .99c, but everytime I finish going through the process with PayPal and it says authorizing, the browser returns to the page asking whi...
Community Legend
242 Views
1 replies
0 likes
