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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285020 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539397 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129513 Views
74 replies
12 likes
I want to delete my Spotify account but it's not working!!P.S.- When I go to "about us" and then to "contact support" it's not working too!!!
I want to delete my Spotify account but it's not working!! P.S.- When I go to "about us" and then to "contact support" it's not working too!!!
Community Legend
218 Views
1 replies
0 likes
How can i switch my account and add a family member?
How can i switch my account and add a family member?
Community Legend
343 Views
2 replies
0 likes
Hi guys i logged as my Facebook account and now i want to connect a new smartphone( not mine) with my premium account but i can't because any email was sent to recovery it.Help me please
Hi guys i logged as my Facebook account and now i want to connect a new smartphone( not mine) with my premium account but i can't because any email was sent to recovery it. Help me please 😉
Community Legend
234 Views
1 replies
0 likes
I've been working with Spotify support for the past week via email on why my new Amex card is being rejected. Spotify is the only biller who's had any problems with the new card. Spotify's go-to response is "it's an issue you need to work out with yo...
I've been working with Spotify support for the past week via email on why my new Amex card is being rejected. Spotify is the only biller who's had any problems with the new card. Spotify's go-to resp...
Community Legend
771 Views
10 replies
0 likes
The title kind of says it. I want to know if it's possible to pay student subscription annually. After Christmas this time of year I tend to have more money than at other times. So it would be easier if I could simply pay annually but I'd like to tak...
The title kind of says it. I want to know if it's possible to pay student subscription annually. After Christmas this time of year I tend to have more money than at other times. So it would be easier...
Community Legend
4531 Views
3 replies
1 likes
WTF??!! They claim that the hits were all coming from a limited number of devices and accused us of trying to kite our numbers. This is bull**bleep** as I have too much self-respect and too little time for such shenanigans. Also, they provided no sta...
WTF??!! They claim that the hits were all coming from a limited number of devices and accused us of trying to kite our numbers. This is bull**bleep** as I have too much self-respect and too little ti...
Community Legend
224 Views
1 replies
0 likes
I was charged for a premium student account. The amount was $5.81. It showed up on my bank statement but I still do not have premium.
I was charged for a premium student account. The amount was $5.81. It showed up on my bank statement but I still do not have premium.
Community Legend
345 Views
1 replies
0 likes
I tried to see if I could use the student premium. But first I had to add my card info, didn't think much of it. Cool ok maybe I have to do it to see if I can even get the student premium. I added all of the info and it said it was invalid. So I let ...
I tried to see if I could use the student premium. But first I had to add my card info, didn't think much of it. Cool ok maybe I have to do it to see if I can even get the student premium. I added al...
Spotify Legend
875 Views
5 replies
0 likes
Hola, Soy cliente de Spotify Premium desde hace tiempo (importe de 9,99 €) y pago dicho importe directamente a Spotify. Con fecha de hoy he recibido una factura de Movistar por importe de 6,04 € por el servicio de Spotify, ya que al ser cliente de Mo...
Hola, Soy cliente de Spotify Premium desde hace tiempo (importe de 9,99 €) y pago dicho importe directamente a Spotify. Con fecha de hoy he recibido una factura de Movistar por importe de 6,04 € ...
Newbie
1284 Views
10 replies
0 likes
A few weeks ago I could not find one of my friends when I put their user name in the search bar. One of the community members helped me by way of telling me to input spotify:user:username. This worked and I was able to find my friend but now it has h...
A few weeks ago I could not find one of my friends when I put their user name in the search bar. One of the community members helped me by way of telling me to input spotify:user:username. ...
Regular
267 Views
2 replies
0 likes
It's been a while since I sought help here on "community help"...so I'm not sure exactly where to go for answers to my particular problem. I have had the regular subscription for several years now...and finally decided to try the Premium for a month ...
It's been a while since I sought help here on "community help"...so I'm not sure exactly where to go for answers to my particular problem. I have had the regular subscription for several years now......
Community Legend
298 Views
1 replies
0 likes
I bought spotify premium so I could use app on my Smart TV. I use Facebook to login to Spotify. I wanted to create device password so I can login on Smart TV (there is no option to login via FB). After I click on link in mail to set up new password e...
I bought spotify premium so I could use app on my Smart TV. I use Facebook to login to Spotify. I wanted to create device password so I can login on Smart TV (there is no option to login via FB). Aft...
Not applicable
1238 Views
3 replies
0 likes
Hi,I'm a software engineer and I think that if I'm paying for a service, it should be a good one. I think that Spotify has a lot of good things, but the random in the playlists is not OK. How could be possible that a song repeats itself every 5 track...
Hi, I'm a software engineer and I think that if I'm paying for a service, it should be a good one. I think that Spotify has a lot of good things, but the random in the playlists is not OK. How could...
221 Views
0 replies
0 likes
So, i canceled my suscription for my past account since it was linked to a facebook account that i want to disable. I registered to create this new account and i want to make it premium, buuut, the problem is it is rejecting my card because it was al...
So, i canceled my suscription for my past account since it was linked to a facebook account that i want to disable. I registered to create this new account and i want to make it premium, buu...
Casual Listener
1105 Views
1 replies
0 likes
Hi I'm trying to delete my account and when I go through the help sction to bring up the contact foam, it just doesn't load up and just takes me back to the "Hello. How can we help you?" section. I have tried using different web browsers and via mobi...
Hi I'm trying to delete my account and when I go through the help sction to bring up the contact foam, it just doesn't load up and just takes me back to the "Hello. How can we help you?" section. I h...
Newbie
1109 Views
4 replies
1 likes
Haven't received a receipt to any of my emails. I also started all the trouble shooting of logging out and also re installed the app. Nothing worked.
Haven't received a receipt to any of my emails. I also started all the trouble shooting of logging out and also re installed the app. Nothing worked.
Spotify Star
204 Views
1 replies
0 likes
ive had spotify premium for a while now and it all of a sudden stopped working. I had a payment issue and have corrected it but since then, it hasn't let me use premium. Under "Account type" it says "free" but when I click get premium, it says I am a...
ive had spotify premium for a while now and it all of a sudden stopped working. I had a payment issue and have corrected it but since then, it hasn't let me use premium. Under "Account type" it says ...
Spotify Star
231 Views
1 replies
0 likes
Hello,I wanted to start a subscription and I saw that there was a plan for students. Do you offer any plans for military? I am currently serving in the Airforce and I PCSed to Tokyo Japan. I've been using Spotify for years and I really want to upgrad...
Hello, I wanted to start a subscription and I saw that there was a plan for students. Do you offer any plans for military? I am currently serving in the Airforce and I PCSed to Tokyo Japan. I've bee...
Spotify Star
222 Views
1 replies
0 likes
On the recently played songs feature theres a bunch of songs that appear which I never played. its leading me to think somebody is using my account. My account was recently hacked a few weeks ago and they even chaged my email so i couldnt access it. ...
On the recently played songs feature theres a bunch of songs that appear which I never played. its leading me to think somebody is using my account. My account was recently hacked a few weeks ago and...
Spotify Star
174 Views
1 replies
0 likes
Okay so i was wondering if theres a way we can contact spotify and ask them if theres any possible way take all the music and my premium from my current spotify (which i dont know the password to) to my old account which is the account im typing this...
Okay so i was wondering if theres a way we can contact spotify and ask them if theres any possible way take all the music and my premium from my current spotify (which i dont know the password to) to...
Casual Listener
262 Views
2 replies
0 likes
