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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172668 Views
  • 695 replies
  • 57 likes
  • Account
  • 172668 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090820 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090820 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52008 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52008 Views
  • 58 replies
  • 8 likes

Solved!! "Restart" my spotify

I was sharing my spotify with my dad before I made him his own account. Now I want to make it so that it is like I have never used it so that I can have my reccomendations on Discover not reflect what he listened to. I can not find a way to "restart"...

  • Casual Listener
  • I was sharing my spotify with my dad before I made him his own account.  Now I want to make it so that it is like I have never used it so that I can have my reccomendations on Discover not refle...
  • MattSuda
  • Spotify Star
  • 24229 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 24229 Views
  • 2 replies
  • 0 likes

Merging two accounts

Hi, I have two accounts on Spotify...katiemfore and Katie Fore (my facebook account). I was wondering if you would be able to help me merge my katiemfore account with my Facebook Account so that I can just use my Facebook account username instead. I ...

  • Newbie
  • Hi,    I have two accounts on Spotify...katiemfore and Katie Fore (my facebook account).  I was wondering if you would be able to help me merge my katiemfore account with my Faceboo...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! Contacting by phone

Is there a phonenumber i can call for support? I have made topics on the forum and i have filled in the contact form but still no anwser to my question and i need an awnser.

  • Regular
  • Is there a phonenumber i can call for support?   I have made topics on the forum and i have filled in the contact form but still no anwser to my question and i need an awnser.   &nb...
  • nb12
  • Newbie
  • 1737 Views
  • 13 replies
  • 0 likes
  • 1737 Views
  • 13 replies
  • 0 likes

Changing Premium to Student

I got prepaid Spotify cards and I put the money onto my account. I imputted my cards totally forgetting about the student discount premium and now I'm wondering if I can change my prepaid premium account to a student premium account.

  • Newbie
  • I got prepaid Spotify cards and I put the money onto my account. I imputted my cards totally forgetting about the student discount premium and now I'm wondering if I can change my prepaid premium acc...
  • 162 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 162 Views
  • 0 replies
  • 0 likes

Ayuda con el correo

Buenas!Un amigo se creó una cuenta de spotify hace un par de días y se equivocó a la hora de poner la contraseña y cuando va a restablecerla no le llega ningún correo de Spotify, incluso ha mirado en la bandeja de spam y el correo está comprobado que...

  • Casual Listener
  • Buenas! Un amigo se creó una cuenta de spotify hace un par de días y se equivocó a la hora de poner la contraseña y cuando va a restablecerla no le llega ningún correo de Spotify, incluso ha mirado ...
  • 150 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 150 Views
  • 0 replies
  • 0 likes

Upgrading to premium

I have been trying to upgrade to premium through PayPal (Which i have done before). It only give me the option for a free trial and years worth of premium and wont let me upgrade. I try to do it through the free trial and it just brings be back to th...

  • Casual Listener
  • I have been trying to upgrade to premium through PayPal (Which i have done before). It only give me the option for a free trial and years worth of premium and wont let me upgrade. I try to do it thro...
  • 164 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 164 Views
  • 0 replies
  • 0 likes

can't upgrade to student premium because Facebook name and university name are different

My spotify is connected to my facebook where I use the name Campbell. My university has me listed under the first name Meredith. Spotify cannot recognize my student status, it's really annoying. I filled out thecontact us for help" form but was just ...

  • Newbie
  • My spotify is connected to my facebook where I use the name Campbell.    My university has me listed under the first name Meredith.    Spotify cannot recognize my student stat...
  • Adam_B
  • Spotify
  • 216 Views
  • 1 replies
  • 0 likes
  • Premium
  • 216 Views
  • 1 replies
  • 0 likes

Account Change from Regular premium to student premium

I am trying to update my account to be a student account and actrivate the discount, I do not want to create a whole new account, but I just want the discount applied how do I go about this

  • Newbie
  • I am trying to update my account to be a student account and actrivate the discount, I do not want to create a whole new account, but I just want the discount applied how do I go about this
  • Clapshot
  • Newbie
  • 252 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 252 Views
  • 2 replies
  • 0 likes

Stuck at https://www.spotify.com/br/purchase/panel/prepare/

Whenver I try to start my subscription i get stuck on this page.What I am supposed to do after I fill all boxe?

  • Newbie
  • Whenver I try to start my subscription i get stuck on this page.What I am supposed to do after I fill all boxe?
  • Adam_B
  • Spotify
  • 446 Views
  • 1 replies
  • 1 likes
  • Account
    Subscription
  • 446 Views
  • 1 replies
  • 1 likes

Customer service

I dont know if any company that does not have a customer service department that you can call to handle a problem its customers are having with their company or product. This is absolutely horrible. I got a 30 day free trial to my surprise it was 15 ...

  • Newbie
  • I dont know if any company that does not have a customer service department that you can call to handle a problem its customers are having with their company or product. This is absolutely horrible. ...
  • Adam_B
  • Spotify
  • 199 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 199 Views
  • 1 replies
  • 1 likes

I bought premium but my account still says free

My order number is: MGYD59642T, I was billed on 9/30/2015. How can this be fixed?

  • Visitor
  • My order number is: MGYD59642T, I was billed on 9/30/2015. How can this be fixed?
  • Adam_B
  • Spotify
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Can't remember account password or username I used with my premium account.

I'm paying for this subscription every month but I can't find a way to call a help desk to help me with this problem so I'm extremely upset. There's not a single phone number to call for the us to recover this information. I set up this account and f...

  • Newbie
  • I'm paying for this subscription every month but I can't find a way to call a help desk to help me with this problem so I'm extremely upset. There's not a single phone number to call for the us to re...
  • Adam_B
  • Spotify
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

App in Android keeps pausing after every song

Since the update two days ago Spotify keeps pausing after every song. Pretty annoying when listening to music while working out.Is there a way to restore the old version of the app until this is resolved? I've tried re-installing the app as well but ...

  • Regular
  • Since the update two days ago Spotify keeps pausing after every song. Pretty annoying when listening to music while working out. Is there a way to restore the old version of the app until this is re...
  • remmernl
  • Regular
  • 508 Views
  • 3 replies
  • 1 likes
  • Other
    Premium
  • 508 Views
  • 3 replies
  • 1 likes

Delite My account

Hi I been charged for premium on an account that I didn't know existed for a year now. Please delete this account so this not happen again.

  • Newbie
  • Hi I been charged for premium on an account that I didn't know existed for a year now. Please delete this account so this not happen again.    
  • Adam_B
  • Spotify
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
  • 374 Views
  • 1 replies
  • 0 likes

Premium Spotify with Fido keeps changing to free

I have recently signed up with Fido specifically because their plans include Spotify premium. This is the second time it has changed to free and I can't change it back!please help because this is very frustrating and Fido says this is Spotify's issue

  • Newbie
  • I have recently signed up with Fido specifically because their plans include Spotify premium. This is the second time it has changed to free and I can't change it back! please help because this is v...
  • Adam_B
  • Spotify
  • 285 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

Can other users find me when I can't find myself?

Hi!I'm sorry if the topic sounds like an existential angst rant. I do have a real question.I tried to search myself in Spotify, with both my original user name and my real name (since my account is connected to Facebook). However, I didn't show in th...

  • Newbie
  • Hi! I'm sorry if the topic sounds like an existential angst rant. 😉 I do have a real question. I tried to search myself in Spotify, with both my original user name and my real name (since my...
  • 224 Views
  • 0 replies
  • 0 likes
  • Account
  • 224 Views
  • 0 replies
  • 0 likes

Account got stolen

Hello,It seems like my account got stolen? My Spotify username is Forsstedt and today I got kicked out and cant log back in. When I try to reset my password it says my email dont excist and yeah.. how do I get in conctact with spotify about this prob...

  • Newbie
  • Hello, It seems like my account got stolen? My Spotify username is Forsstedt and today I got kicked out and cant log back in. When I try to reset my password it says my email dont excist and yeah.. ...
  • 277 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 277 Views
  • 0 replies
  • 0 likes

Changing Country Settings

Hi I signed up to Spotify a couple of weeks ago and have been signed out saying 'my country does not match' When i try to change these settings i can't and am only presented with the Netherlands as an option I have never been to the Netherlands and c...

  • Newbie
  • Hi    I signed up to Spotify a couple of weeks ago and have been signed out saying 'my country does not match'   When i try to change these settings i can't and am only presented w...
  • 186 Views
  • 0 replies
  • 0 likes
  • Account
    Free
  • 186 Views
  • 0 replies
  • 0 likes

Downloading playlists to iphone

Part of playlist will download then it just stops and stays on waiting to download.

  • Newbie
  • Part of playlist will download then it just stops and stays on waiting to download.
  • 177 Views
  • 0 replies
  • 0 likes
  • Premium
  • 177 Views
  • 0 replies
  • 0 likes

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