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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83172 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104032 Views
10 replies
3 likes
Hi, I recently moved from one country to another and I'm trying to enter a new (local) credit card as means of payment. That seems to work, however, I am still being charged the same rate as I was in my previous country of residence. I bet I'm doing ...
Hi, I recently moved from one country to another and I'm trying to enter a new (local) credit card as means of payment. That seems to work, however, I am still being charged the same rate as...
Spotify Legend
280 Views
1 replies
0 likes
Hi, I have a problem, I a pear to have two accounts but I have forgotten the login details for one of them. How do I gain access to this account to cancel it as I am paying twice at the moment?Cheers Rob
Hi, I have a problem, I a pear to have two accounts but I have forgotten the login details for one of them. How do I gain access to this account to cancel it as I am paying twice at the moment? Ch...
Spotify Legend
211 Views
1 replies
0 likes
This morning I was trying to upgrade to premium students discount. Unfortunately, there was a problem with spotify were they didn't found my college. The point is, I never finished doing the application. The problem is that they have charged me the m...
This morning I was trying to upgrade to premium students discount. Unfortunately, there was a problem with spotify were they didn't found my college. The point is, I never finished doing ...
Spotify Legend
248 Views
1 replies
0 likes
I forgot the email and password to a different account of mine and it is a premium account and since i don't know the email i can't reset the password to the account. All i know about the account is the username. I want to get it back since i am bein...
I forgot the email and password to a different account of mine and it is a premium account and since i don't know the email i can't reset the password to the account. All i know about the account is ...
Casual Listener
273 Views
2 replies
0 likes
Hello, I signed up for the free trial a year ago and cancelled after it ended. I checked my bank account statement today and noticed for the first time a charge of $10.69 and it said "RECURRING PAYMENT to Spotify etc. of $10.69". I went into my spoti...
Hello, I signed up for the free trial a year ago and cancelled after it ended. I checked my bank account statement today and noticed for the first time a charge of $10.69 and it said "RECURR...
Casual Listener
268 Views
1 replies
1 likes
I forget my pass word . I did step by step to reset my password but I didn't receive any password link at my email . I have try many times and yet haven't recive the link
I forget my pass word . I did step by step to reset my password but I didn't receive any password link at my email . I have try many times and yet haven't recive the link
Composer
616 Views
1 replies
0 likes
Spotify should reconsider their prices. there is a big difference between the paid and free service. honestly, if you stood the service paid slightly cheaper, you guys would win undoubtedly more than 50% of your free accounts. think about it.
Spotify should reconsider their prices. there is a big difference between the paid and free service. honestly, if you stood the service paid slightly cheaper, you guys would win undoubtedly more than...
Composer
353 Views
1 replies
0 likes
I've suscribed to premium on Christmas due to a new years trip. I've downloaded just one playlists (with 300 songs) for This trip, but as soon as I went out of internet, I couldn't listen to it anymore. My whole trip was in silence
I've suscribed to premium on Christmas due to a new years trip. I've downloaded just one playlists (with 300 songs) for This trip, but as soon as I went out of internet, I couldn't listen to it anymo...
Composer
224 Views
1 replies
0 likes
Hi, this is Ryan Bronstein. I recently signed up for the Rogers 24 month spotify premium plan with my new contract and phone. However, my paypal was stilled billed in december, and now just the other day for January and my account settingsshow that i...
Hi, this is Ryan Bronstein. I recently signed up for the Rogers 24 month spotify premium plan with my new contract and phone. However, my paypal was stilled billed in december...
Community Legend
209 Views
1 replies
0 likes
Hi I upgraded to premium and its still showing free. Money came out of my account twice but did not receive receipt. Ive tried reinstalling app and still no luck. Please help
Hi I upgraded to premium and its still showing free. Money came out of my account twice but did not receive receipt. Ive tried reinstalling app and still no luck. Please help
Spotify Legend
338 Views
3 replies
0 likes
Hello Spotifiers!! Now Im in Turkey so I want to buy my premium by my Turkish credit card in Turkey but I actually live in China and there is no way to buy premium in China by Chinese card. So if I buy in Turkey does it work in China? My free account...
Hello Spotifiers!! Now Im in Turkey so I want to buy my premium by my Turkish credit card in Turkey but I actually live in China and there is no way to buy premium in China by Chinese card. So if I b...
Community Legend
315 Views
1 replies
0 likes
I have spent half of my day trying to close my account. I have tried all the links I was told none have helped. I have received no help what so ever from spotify this is horrible support. I wanted to open a new account after I closed my old one but I...
I have spent half of my day trying to close my account. I have tried all the links I was told none have helped. I have received no help what so ever from spotify this is horrible support. I wanted to...
Community Legend
264 Views
1 replies
0 likes
This is something that has annoyed me a little, I originally signed up to spotify on a student premium membership as it was only £4.99 a month which was a great deal. I now realise that for the past 3 months I have been charged the full amount despit...
This is something that has annoyed me a little, I originally signed up to spotify on a student premium membership as it was only £4.99 a month which was a great deal. I now realise that for the past ...
Music Fan
821 Views
5 replies
0 likes
Had to reset my phone... needless to say also had to reinstall my Spotify app!! I have always had an upgraded account!!! Now my app won't even open or stay open long enough to go into my music!!! Why is Spotify so hard to get in contact with for seri...
Had to reset my phone... needless to say also had to reinstall my Spotify app!! I have always had an upgraded account!!! Now my app won't even open or stay open long enough to go into my music!!! Why...
Community Legend
288 Views
3 replies
0 likes
I was offered a 3 months for 0.99 cents but was charged the full 9.99 and I want a refund
I was offered a 3 months for 0.99 cents but was charged the full 9.99 and I want a refund
Community Legend
197 Views
1 replies
0 likes
My subscription paused & I want to start it again
My subscription paused & I want to start it again
Community Legend
282 Views
1 replies
0 likes
I got a mail telling me I can subscribe for premium spotify for $0.99 for 3 month. But my subscription suddenly got frozen after two weeks and is telling me to update my payment details clarifying me to pay $11.99 per month. Please fix this up please...
I got a mail telling me I can subscribe for premium spotify for $0.99 for 3 month. But my subscription suddenly got frozen after two weeks and is telling me to update my payment details clarifying me...
Community Legend
268 Views
1 replies
0 likes
I've been paying 12.99 for premium and saw its 9.99. I turned off my auto renewal but it won't let me subscribe to 9.99 premium. Do I need to wait until the current billing cycle ends?
I've been paying 12.99 for premium and saw its 9.99. I turned off my auto renewal but it won't let me subscribe to 9.99 premium. Do I need to wait until the current billing cycle ends?
Community Legend
470 Views
3 replies
0 likes
I upgraded to the student premium a couple of days ago. When I try to play music only the shuffle button appears but I can save music or play any song I want. I have logged out, reinstalled the app and restarted my phone. Nothing changes.
I upgraded to the student premium a couple of days ago. When I try to play music only the shuffle button appears but I can save music or play any song I want. I have logged out, reinstalled the app a...
Community Legend
364 Views
6 replies
0 likes
I have had the app and membership for $10 a month, then suddenly this next pay cycle they took $15.66 without any form of letting heads up that they will change the subscription fee.**bleep**ing failure
I have had the app and membership for $10 a month, then suddenly this next pay cycle they took $15.66 without any form of letting heads up that they will change the subscription fee.**bleep**ing fail...
Community Legend
293 Views
3 replies
0 likes
