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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9226 Views
  • 2 replies
  • 9 likes
  • Security
  • 9226 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483400 Views
  • 979 replies
  • 111 likes
  • Account
  • 483400 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211304 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211304 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121108 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121108 Views
  • 72 replies
  • 12 likes

Superuser Contribution Discover weekly and Release radar

PlanFreeCountrySwedenDeviceOnePlus 6 Operating SystemAndroid 10.3.8 My Question or IssueHi! I've been having issues with my account regarding both discover weekly and release radar now for over 1 month or more, my release radar nor my discover weekly...

  • Visitor
  •   Plan Free Country Sweden Device OnePlus 6  Operating System Android 10.3.8   My Question or Issue Hi! I've been having issues with my account regarding both discover weekl...
  • Ver
  • Spotify Legend
  • 493 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Login
    Other
  • 493 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Welcome screen

PlanPremiumCountryBelarusDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueI hope I can describe the problem correctly. I say right away, the support did not say anything clear. Only that it is related to the account, but why and...

  • Newbie
  •   Plan Premium Country Belarus Device Samsung Galaxy A30 Operating System Android 10   My Question or Issue I hope I can describe the problem correctly. I say right away, the su...
  • Alex
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country without making new payment

Plan: PremiumCurrently Country: AustraliaNew Country: Brazil Device(iPhone 11 PRO and macOS 10.15.7) I read the tutorial showing how to change the country. The problem is, when I create my account I was leaving in Australia so my currently account's ...

  • Casual Listener
  • Plan: Premium Currently Country: Australia New Country: Brazil   Device (iPhone 11 PRO and macOS 10.15.7)   I read the tutorial showing how to change the country. The problem is, whe...
  • Ver
  • Spotify Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • Account
  • 525 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted Cache Problem

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Edge 8s, Dell Inspiron 15 5000 seriesOperating SystemAndroid, Windows 10 My Question or IssueI deleted my cache not too long ago, and since then, less than half of my songs on my playlists are not a...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy Edge 8s, Dell Inspiron 15 5000 series Operating System Android, Windows 10   My Question or Issue I deleted my cache not too lo...
  • Jeremy
  • Spotify Legend
  • 664 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 664 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I Lost My Admin User

i am an italian artist and actually manage 3 artists on my Spotify for Artist user,i tried to invite another one to give the access to every single artist but when i invited the first one i deleted the first admin user,i gave this new user the access...

  • Casual Listener
  • i am an italian artist and actually manage 3 artists on my Spotify for Artist user,i tried to invite another one to give the access to every single artist but when i invited the first one i deleted t...
  • vtvhqe6bqqlk1pa
  • Casual Listener
  • 3404 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
  • 3404 Views
  • 6 replies
  • 0 likes

Solved!! Delete Several Playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to select and delete several or all playlists in stead of deleting them one by...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is it p...
  • roeske83
  • Casual Listener
  • 686 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 686 Views
  • 4 replies
  • 0 likes

Superuser Contribution Listening on two devices with Spotify Premium

PlanPremiumCountryUnited Kingdom Device(Android Auto, Samsung S20+, Google Nest Home)Operating System(Android) My Question or IssueI have my Spotify linked to Google Nest Home and I also have a family premium subscription. If I want to listen to my m...

  • Casual Listener
  • Plan Premium Country United Kingdom   Device (Android Auto, Samsung S20+, Google Nest Home) Operating System (Android)   My Question or Issue I have my Spotify linked to Google N...
  • Eni
  • Moderator
  • 544 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 544 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switching plans from Student to Family isn't working.

PlanPremium StudentCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to switch plans from Student to Family and isn't working.It shows an error message, everytime I try to switch.Help please.

  • Newbie
  •   Plan Premium Student Country Portugal Device PC Operating System Windows 10   My Question or Issue I'm trying to switch plans from Student to Family and isn't working. It show...
  • Jeremy
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 414 Views
  • 1 replies
  • 0 likes

Hey! I wanted to ask if I can transfer the ownership of a collaborative playlist to someone else?

My Question or Issue: for example if I have a playlist with a friend and I don’t use it much so I want to make her the owner of our collaborative playlist so that even if I leave it’ll stay hers. Is this possible?

  • Newbie
  •   My Question or Issue: for example if I have a playlist with a friend and I don’t use it much so I want to make her the owner of our collaborative playlist so that even if I leave it’ll stay h...
  • AyuTheHuman
  • Composer
  • 1113 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 1113 Views
  • 1 replies
  • 1 likes

Superuser Contribution Old Facebook email address still showing up on Spotify account

Hi, I recently changed my facebook email address because the old email address is one I can no longer access (a student email). In my spotify account, it is still showing the old email address. I have cleared my internet history and passwords, logged...

  • Newbie
  • Hi, I recently changed my facebook email address because the old email address is one I can no longer access (a student email). In my spotify account, it is still showing the old email address. I hav...
  • Mihail
  • Spotify Legend
  • 2109 Views
  • 6 replies
  • 0 likes
  • Account
  • 2109 Views
  • 6 replies
  • 0 likes

Plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • Premium
  • 461 Views
  • 1 replies
  • 0 likes

Changing Email and Password Difficulties

My Question or IssueHello! I am having problems changing my current email address associated with my account. I am unable to do this because I forgot the password to my account. On top of that, I have lost access to my current email address associate...

  • Newbie
  • My Question or Issue Hello! I am having problems changing my current email address associated with my account. I am unable to do this because I forgot the password to my account. On top of that, I h...
  • Letmedrum
  • Gig Goer
  • 557 Views
  • 3 replies
  • 0 likes
  • Security
  • 557 Views
  • 3 replies
  • 0 likes

Upgrading to Premium abroad

Hi there. I am having trouble with my spptify account. I downloaded the app in Vietnam and now my two week trial is up and i would to subscribe to the premium. I am currently in Laos and i am having trouble with it. Has anybody for any suggestions? M...

  • Newbie
  • Hi there. I am having trouble with my spptify account. I downloaded the app in Vietnam and now my two week trial is up and i would to subscribe to the premium. I am currently in Laos and i am having ...
  • MattSuda
  • Spotify Star
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Solved!! Error 408

im thailand account but i live in laos spotify said i can't use spotify in laos pdr country that sad i will buy other apps

  • Newbie
  • im thailand account but i live in laos spotify said i can't use spotify in laos pdr country that sad i will buy other apps
  • MattSuda
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

New Idea: not possible to contribute

Plan PremiumCountry GermanyOperating System Windows 10Firefox Version: 78.4.1esrChrome Version: 89.0.4389.82 My Question or Issue: Hi,how can I post a new idea in the 'Idea Exchange' area of the spotify community? https://community.spotify.com/t5/Ide...

  • Newbie
  •   Plan Premium Country Germany Operating System Windows 10 Firefox Version: 78.4.1esr Chrome Version: 89.0.4389.82   My Question or Issue:   Hi, how can I...
  • AyuTheHuman
  • Composer
  • 506 Views
  • 2 replies
  • 2 likes
  • Account
  • 506 Views
  • 2 replies
  • 2 likes

Superuser Contribution duo account - can't find saved playlists

My wife and I share a duo account. She sent her phone for repair. When she got it back and wanted to log back to her account the invitation link I originally sent here has expired. The only way I was able to send her a new invitation link was by remo...

  • Newbie
  • My wife and I share a duo account. She sent her phone for repair. When she got it back and wanted to log back to her account the invitation link I originally sent here has expired. The only way ...
  • Alex
  • Spotify Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
  • 466 Views
  • 1 replies
  • 0 likes

I have two same artist pages and I would like to merge them

Hello, I don't get it. I just uploaded music on my artist page "La Pluie", but it created a new exact same artist page (a second "La Pluie"...) in stead of uploading on the already existing one. How can I merge these two pages ? Thank you a lot for y...

  • Newbie
  • Hello,   I don't get it. I just uploaded music on my artist page "La Pluie", but it created a new exact same artist page (a second "La Pluie"...) in stead of uploading on the already existing ...
  • Emilia_8
  • Community Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • Account
  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't install due to a file being in used

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueSpotify won't install due to a file that is in use by another process. I don't know what to delete for that process to stop using a file. I have already uninstalled my spotify before dow...

  • Regular
  •   Plan Free Country US Operating System Windows 10   My Question or Issue Spotify won't install due to a file that is in use by another process. I don't know what to delete for tha...
  • BowlOfSoup
  • Regular
  • 1231 Views
  • 2 replies
  • 0 likes
  • Account
  • 1231 Views
  • 2 replies
  • 0 likes

Problem with account settings

Hello, Six years ago I’ve logged in with Facebook and used ti for signing up ever since.The e-mail adresse witch was engaded with Facebook doesn’t exist anymore, I’ve set new one in Facebook account, but spotify still remember the old one.Now I can’t...

  • Casual Listener
  • Hello,   Six years ago I’ve logged in with Facebook and used ti for signing up ever since. The e-mail adresse witch was engaded with Facebook doesn’t exist anymore, I’ve set new one in Facebo...
  • Billy-J
  • Spotify Star
  • 2288 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 2288 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Change country origin suggestions in "Browse".

Hi everyone, I have an unusual request/question. I would like to know if it is possible to change the country for which I'm suggested songs and updates (Overview, New Release, Discover, etc.) I registered my account back in France and now live in Tha...

  • Casual Listener
  • Hi everyone,   I have an unusual request/question.   I would like to know if it is possible to change the country for which I'm suggested songs and updates (Overview, New Release, Disco...
  • kattikatt
  • Newbie
  • 10532 Views
  • 8 replies
  • 4 likes
  • Account
    Other
    Premium
    Subscription
  • 10532 Views
  • 8 replies
  • 4 likes