Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
344 Views
0 replies
6 likes
Security

344 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
438638 Views
970 replies
108 likes
Account

438638 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194746 Views
119 replies
116 likes
Account

1194746 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106635 Views
70 replies
11 likes
Account
Login
Premium

106635 Views
70 replies
11 likes

Solved!!Superuser Contribution Anyone know an app called Wolfandkinau that has access to my account.

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueAn app called Wolfandkinau has been given access to my account. I do not remember giving it access. I started looking at things because someone has been playing songs from a fi...

spikespead
Casual Listener
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue An app called Wolfandkinau has been given access to my account. I do not rem...
2019-07-13 6:50:40 AM
2020-10-10 11:10:55 AM
Mihail
Spotify Legend
2407 Views
8 replies
4 likes
Security

2407 Views
8 replies
4 likes

How to raise a serious complaint

I want to know how to send in a serious complaint about spotify to an email which is not their regular support one. I have had an issue with them for the past week, and their approach to it is claiming that they are working on it and never following ...

TheThat
Regular
I want to know how to send in a serious complaint about spotify to an email which is not their regular support one. I have had an issue with them for the past week, and their approach to it is claimi...
2020-10-09 12:33:50 AM
2020-10-10 9:49:19 AM
Maxim
Spotify Star
827 Views
1 replies
0 likes
Account
Other
Premium

827 Views
1 replies
0 likes

Unable to log in (China using VPN)

PlanFreeCountryChina (using VPN set to Japan)DeviceSony Xperia 5Operating SystemAndroid My Question or Issue Suddenly unable to log in. Usual name and password or Google login just tells me I'm offline. Unable to create new account, unable to login w...

twelveways
Casual Listener
Plan Free Country China (using VPN set to Japan) Device Sony Xperia 5 Operating System Android My Question or Issue Suddenly unable to log in. Usual name and password or Goog...
2020-10-07 3:01:21 AM
2020-10-10 1:15:49 AM
Billy-J
Spotify Star
1391 Views
5 replies
0 likes
Account
Free
Login

1391 Views
5 replies
0 likes

Superuser Contribution Spotify stopped playing/casting on my amazon echo dot.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0)Operating System(Mac OS Catilina, Windows 10) My Question or IssueSo, I recently got a new laptop for school and signed into my Spotify account...

Koroking
Visitor
Plan Premium Country Canada Device (Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0) Operating System (Mac OS Catilina, Windows 10) My Question or Issue S...
2020-09-10 6:16:43 PM
2020-10-09 6:24:13 PM
Elena
Moderator
866 Views
1 replies
4 likes
Premium

866 Views
1 replies
4 likes

Superuser Contribution Podcasts still not available in the middle east Region

The Issue:Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of tickets claiming that Spotify is working on it.This trul...

31tn3pqbxkagxw
Visitor
The Issue: Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of...
2020-09-10 12:18:22 PM
2020-10-09 6:00:01 PM
Elena
Moderator
400 Views
1 replies
3 likes
Other

400 Views
1 replies
3 likes

Solved!!Superuser Contribution Invalid link when login without password

PlanFreeCountryFinlandOperating SystemAndroid My Question or IssueI can't get valid link to login without password to spotify

kaur1t
Casual Listener
Plan Free Country Finland Operating System Android My Question or Issue I can't get valid link to login without password to spotify
2020-09-09 11:40:06 PM
2020-10-09 5:39:48 PM
Elena
Moderator
4864 Views
3 replies
1 likes
Login

4864 Views
3 replies
1 likes

Superuser Contribution Can't find my own profile/my own playlist

PlanFreeCountryAustriaDeviceNexus 5 & Windows 10Operating SystemAndroid/Windows 10 My Question or IssueI just created a new Spotify account using my Facebook profile, I also created a playlist under that account. When I try to look up my profile or m...

aperitif
Casual Listener
Plan Free Country Austria Device Nexus 5 & Windows 10 Operating System Android/Windows 10 My Question or Issue I just created a new Spotify account using my Facebook profile, I a...
2020-09-09 11:13:32 AM
2020-10-09 10:11:11 AM
Mario
Spotify Legend
447 Views
1 replies
1 likes
Account

447 Views
1 replies
1 likes

Superuser Contribution playback continuously stops with the second permium duo account

Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs.Every few seconds the song ( any ) stops and starts again after a short time.This happens with the windows app,...

vivadave2
Visitor
Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs. Every few seconds the song ( any ) stops and starts again ...
2020-09-09 11:49:58 AM
2020-10-09 9:58:11 AM
Mario
Spotify Legend
978 Views
1 replies
1 likes
Account
Other
Subscription
Unlimited

978 Views
1 replies
1 likes

Solved!!Superuser Contribution Offline login stuck in loop

Plan: premiumCountry: UKPhone: LG G6Spotify version: 8.5.49.973 I switched Spotify to offline today and I am stuck in a negative feedback loop. I was logged out (somehow?) and cannot login regardless of internet connection. It goes like this:1. I hit...

demonlatte
Casual Listener
Plan: premium Country: UK Phone: LG G6 Spotify version: 8.5.49.973 I switched Spotify to offline today and I am stuck in a negative feedback loop. I was logged out (somehow?) and cannot l...
2020-03-20 12:05:26 AM
2020-10-09 9:30:29 AM
Taensen
Casual Listener
2409 Views
5 replies
0 likes
Account
Login
Premium

2409 Views
5 replies
0 likes

Connection with Facebook

I created my Spotify account with Facebook but I forgot it and I temporarily deactivated my Facebook account and now I can't synchronize it anymore so I have a weird name and profile picture. What can I do?

31bxsbjama4qqso
Visitor
I created my Spotify account with Facebook but I forgot it and I temporarily deactivated my Facebook account and now I can't synchronize it anymore so I have a weird name and profile picture. What ca...
2020-10-07 12:06:15 AM
2020-10-09 7:13:49 AM
Billy-J
Spotify Star
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

transfer data

if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?

cokecaine
Regular
if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?
2020-10-05 2:11:49 AM
2020-10-09 7:01:54 AM
Billy-J
Spotify Star
1104 Views
3 replies
0 likes

1104 Views
3 replies
0 likes

Upgrade to family premium

if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?

AndyCandy
Visitor
if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?
2020-10-08 4:47:17 PM
2020-10-08 6:00:51 PM
OneByBoo
Roadie
481 Views
1 replies
0 likes
Account
Premium
Subscription

481 Views
1 replies
0 likes

Superuser Contribution Sorry, we cant load friends to follow

PlanPremiumCountryBrazilDeviceDellOperating SystemWindows 10 My Question or IssueI link my spotify with facebook, and it cant load my friends. I've already able the botton "Process my facebook data".

rebecca21
Casual Listener
Plan Premium Country Brazil Device Dell Operating System Windows 10 My Question or Issue I link my spotify with facebook, and it cant load my friends. I've already able the bo...
2020-10-07 3:04:43 PM
2020-10-08 4:10:53 PM
Elena
Moderator
802 Views
1 replies
0 likes
Account

802 Views
1 replies
0 likes

Superuser Contribution Impossibile trovare profilo Spotify

Buonasera sono il social media manager di un'etichetta discografica.Pur avendo creato un profilo Spotify tramite la loro mail e una playlist associata non è possibile visualizzare nessuno dei due se non tramite link profilo o link URL.Ho controllato ...

Lorenzo1234
Casual Listener
Buonasera sono il social media manager di un'etichetta discografica. Pur avendo creato un profilo Spotify tramite la loro mail e una playlist associata non è possibile visualizzare nessuno dei due s...
2020-05-27 6:13:13 PM
2020-10-08 10:55:08 AM
Elena
Moderator
1837 Views
6 replies
0 likes
Account

1837 Views
6 replies
0 likes

How do I get access to a dead family member's artist account? I want to correct and add some info.

My Question or IssueMy great grandfather was a composer named Gustaf Bengtsson, who died in 1965. After his death, his works as been recorded and uploaded to Spotify, where he, since then has an Artist Profile. I would like to access that account to ...

Andersberg
Visitor
My Question or Issue My great grandfather was a composer named Gustaf Bengtsson, who died in 1965. After his death, his works as been recorded and uploaded to Spotify, where he, since then has an Ar...
2020-10-07 11:14:12 PM
2020-10-08 9:01:31 AM
Maxim
Spotify Star
726 Views
1 replies
0 likes
Account
Other

726 Views
1 replies
0 likes

Account Not Working

I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in with my username and password, I got the error mess...

lreichardt
Visitor
I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in ...
2020-10-07 12:45:15 AM
2020-10-08 3:24:34 AM
Billy-J
Spotify Star
925 Views
1 replies
0 likes
Account

925 Views
1 replies
0 likes

Accesso estraneo

Ciao! Oggi ho ricevuto un'email da Spotify che mi segnalava un accesso estraneo al mio account dalle Filippine. Ho provato a seguire gli step suggerite nell'email per arginare la cosa, ma avendo l'account collegato a quello di Facebook non posso modi...

DharmaBum96
Visitor
Ciao! Oggi ho ricevuto un'email da Spotify che mi segnalava un accesso estraneo al mio account dalle Filippine. Ho provato a seguire gli step suggerite nell'email per arginare la cosa, ma avendo l'ac...
2020-10-07 9:49:03 PM
2020-10-07 11:51:08 PM
Billy-J
Spotify Star
357 Views
1 replies
0 likes
Account
Security

357 Views
1 replies
0 likes

How can I unlink my card from my old account?

Hello, I have an old account that I I don’t use and I keep getting charged 14.99. Is thier a way you guys can unlink the card by me giving you the card info? I don’t even know what email I used and I’m pretty sure I deleted that email. I’m going thro...

user-removed
Visitor
Hello, I have an old account that I I don’t use and I keep getting charged 14.99. Is thier a way you guys can unlink the card by me giving you the card info? I don’t even know what email I used and I...
2020-10-07 7:54:43 PM
2020-10-07 11:46:59 PM
Billy-J
Spotify Star
358 Views
1 replies
0 likes
Account
Other

358 Views
1 replies
0 likes

Spotify says im entering another address, but its exactly the same...

PlanPremium FamilyCountry France Device(iPhone 6 , Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueHi! We just got the premium Family pack to be able to all listen to different things at the same time, but when I sent the invitatio...

Helenaf
Visitor
Plan Premium Family Country France Device (iPhone 6 , Macbook Pro late 2016) Operating System (iOS 12) My Question or Issue Hi! We just got the premium Family pack to...
2020-10-06 4:58:40 PM
2020-10-07 11:40:23 PM
Maxim
Spotify Star
357 Views
1 replies
0 likes
Account
Other
Premium

357 Views
1 replies
0 likes

Solved!! I cant loggin because its says i dont have wifi, but i have wifi.

PlanFreeCountryThe netherlands DeviceSamsung A50 Operating SystemAndriod 10.0 My Question or IssueI try to logging on my spotify app. But when i try it, it tells me that i dont have a internet connection. But i do have a good internet connection. Is ...

DillenQ
Casual Listener
Plan Free Country The netherlands Device Samsung A50 Operating System Andriod 10.0 My Question or Issue I try to logging on my spotify app. But when i try it, it tell...
2020-10-06 10:39:01 AM
2020-10-07 11:38:50 PM
Billy-J
Spotify Star
818 Views
7 replies
0 likes
Login

818 Views
7 replies
0 likes

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