Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have two Spotify accounts and I have been kicked out of my account with premium usage and thousands of songs i don’t have access to my old email address so can’t change passwords. So would need to change my email information but can’t without acces...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I'm sorry if this has been discussed already but I could not find any answer. I have an a...
I have recently set up a family account but when the invited people try to sign up they cannot get past the I am not a robot verification. They have completed all steps correctly and the page shows a tick to confirm it is successful but then the page...
PlanPremiumCountryNetherlandsDeviceAndroid phone, Android BOX, receiver, webplayerOperating SystemAndroid 8, Windows 10 My Question or IssueSome albums won't play (not greyed out) from my account (on multiple devices). Tested with a friend yesterday,...
PlanPremiumCountryFranceI am trying to play a simple playlist, however it plays 1 song then it jumps to a completely unrelated band and will ONLY play that band. It's not always the same song or even album but seems stuck on that band. The only way I...
PlanPremiumCountryUSADevicePC and Android My Question or IssueI will be leaving Spotify after the latest update. Removing my entire library for artist that I've only followed is unacceptable and anti-consumer. I also found out that even as a Premium ...
About a week ago now I was logged out of my Spotify account, and I've been unable to log back in. I'm greeted with a Error: 3 message, and then I'm asked to give my email so I can get a password reset. However, it seems the email I thought I had used...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
can't find shuffle button in playlist, I'm new to spotify and using android from india.
PlanPremiumCountryUSDeviceNexus 6POperating SystemAndroid (Not sure which one) My Question or IssueSo I had an issue earlier where when I was playing music it would take me to different songs, and I would notice that it would be playing it on a diffe...
I am planning on deleting my Facebook account. However, I created my Spotify account with my Facebook account. Is there any possibility on deleting my Facebook account (hence, remove the connection with Spotify) without losing all my music and playli...
I am planning on deleting one of my email accounts that I never use, the problem is that it is connected to my Facebook and through that Spotify (I created an account through Facebook).I already changed my email on Facebook but I cannot do it on Spot...
I am unable to log into my premium account because the email on my file is unaccessible, I am not connected to facebook and my username/password isn't working. I do have my credit card information. How do I cancel account? I am currently on a differe...
PlanPremiumCountry: US Operating SystemWindows 10 My Question or Issue: So my name on Spotify is my username which is random letters and numbers. I want to change it and the only solution is to connect to my Facebook. However, my settings look like t...
Hi, today i got the Information, that my Account will be transferref to something like „Spotify Stockholm AB“i had to agree the new terms of privacy and so on.After Doing so, my account got lost. I could not log in. After resetting my password my acc...
I've been kicked out of Spotify on my apple devices (IPhone X {personal phone} and IPhone 6 {work phone}). When trying to log back in, it is telling me that my password is incorrect and any attempt to get the password reset through my email has not w...
PlanFree/PremiumCountryUK but set up in PeruSamsung tablet.Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try to log in a pop up says ' you can only use spotify abroad for 14 days. Update your location using spotif...
PlanSpotify FamilyCountryBelgiumDeviceSamsung Galaxy S7 & DesktopOperating SystemAndroid & Windows 10 My Question or IssueI was using Spotify family with my ex-partner.When we broke up, I moved out of his house and I am now living with my parents, wh...
My spotify account randomly disappeared. I know for a fact I am using the correct username and password to log in, but I've still got nothing. I had an old account for which I got an email to reset the password for, but it seems to think that my curr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have windows 7, but cannot upload a header image jpg, 2700x1200.
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