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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 267004 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 267004 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13094 Views
  • 6 replies
  • 11 likes
  • Security
  • 13094 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530286 Views
  • 989 replies
  • 113 likes
  • Account
  • 530286 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128273 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128273 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Unrecognized device, still logged in instantly after changing password and canceling all sessions

PlanPremium (family)CountryGermany DevicePixel 4a and LaptopOperating SystemAndroid 11 and Windows 10 My Question or IssueHey there,I got a problem with an unrecognized device. Yesterday, I found a device (named Sky1371) in my connected devices, whic...

  • Casual Listener
  • Plan Premium (family) Country Germany   Device Pixel 4a and Laptop Operating System Android 11 and Windows 10   My Question or Issue Hey there, I got a problem with an unrecog...
  • Elena
  • Moderator
  • 722 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 722 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change location without waiting a year

I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the steps I have been told. However now i need to wait...

  • Newbie
  • I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the...
  • Alex
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 493 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Signed into Spotify via Facebook account, Now lost all Liked Songs and Playlists

My Spotify account (Username: ) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my main account. After logging out of my Facebook Spotify account, I logged back into my m...

  • Casual Listener
  • My Spotify account (Username: <snip - moderator edit>) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my ma...
  • Ver
  • Spotify Legend
  • 1067 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1067 Views
  • 5 replies
  • 0 likes

Cursing in Ads

There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work. Very inappropriate, Spotify.

  • Casual Listener
  • There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work.  Very inapprop...
  • longdistancefan
  • Newbie
  • 1858 Views
  • 7 replies
  • 5 likes
  • Other
  • 1858 Views
  • 7 replies
  • 5 likes

Superuser Contribution I can not add email to my account

I wanted to add email in my account because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not write anything there). I am attaching a screenshot so you...

  • Visitor
  • I wanted to add email in my account  because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not ...
  • CarlosE
  • Moderator
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log into iphone XR app, but can log into iphone browser and tv/desktop spotify app

PlanPremiumCountryUSADeviceIphone XR, had Iphone 6My Question or Issue I got a new phone (iPhone XR) and can not log into the sportify app. I can log into Spotify on the phone browser, desktop browser, desktop app, and tv app but not phone app. When ...

  • Casual Listener
  • Plan Premium Country USA Device Iphone XR, had Iphone 6 My Question or Issue   I got a new phone (iPhone XR) and can not log into the sportify app.   I can log into Spotify on the...
  • Alex
  • Spotify Legend
  • 630 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 630 Views
  • 2 replies
  • 0 likes

How can I remove facebook from my account and log in with an email and password?

Despite what the literal guide for this topic would say, you do not have an email in the account details and when trying to change or at least add one, it is grayed out and unable to be typed in. I created this account with Facebook and log into it u...

  • Newbie
  • Despite what the literal guide for this topic would say, you do not have an email in the account details and when trying to change or at least add one, it is grayed out and unable to be typed in. I c...
  • AdamDamon
  • Spotify Star
  • 663 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution No hay letras

Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canciones famosas y tampoco aparece la letra. ¿Alguien sabe que p...

  • Newbie
  • Hola,   Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canci...
  • SDBDS
  • Newbie
  • 9477 Views
  • 25 replies
  • 6 likes
  • Account
  • 9477 Views
  • 25 replies
  • 6 likes

Guest Mode

The ability to switch into 'Guest' or 'Private' mode so that you can play songs/playlist outside your usual taste (ie at a party) without it affecting your daily mix suggestions etc, or counting towards your Spotify wrapped statistics etc

  • Newbie
  • The ability to switch into 'Guest' or 'Private' mode so that you can play songs/playlist outside your usual taste (ie at a party) without it affecting your daily mix suggestions etc, or counting towa...
  • Billy-J
  • Spotify Star
  • 3965 Views
  • 1 replies
  • 2 likes
  • 3965 Views
  • 1 replies
  • 2 likes

Solved!! Error Code 403

So I was logged out of my spotify account in both my iphone and my mac. I made this account just to be able to post and get help. It says that my username and password are incorrect. Then I checked my email and said that my account had been disabled ...

  • Casual Listener
  • So I was logged out of my spotify account in both my iphone and my mac. I made this account just to be able to post and get help.  It says that my username and password are incorrect. Then I che...
  • Isaeednp
  • Casual Listener
  • 11395 Views
  • 8 replies
  • 0 likes
  • 11395 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps pausing because my account is being used elsewhere even after forced log out

Hi, My Spotify keeps pausing and telling me that my account is being used somwhere else, but I've used the log out on all devices button in my account setting twice now. Any ideas what's going on? Thanks

  • Visitor
  • Hi,   My Spotify keeps pausing and telling me that my account is being used somwhere else, but I've used the log out on all devices button in my account setting twice now.    Any i...
  • Alex
  • Spotify Legend
  • 2906 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 2906 Views
  • 7 replies
  • 0 likes

Superuser Contribution Changing payment method

I am the plan manager on my family spotify premium account. If I update my payment method, do the other plan members get notified? Thanks

  • Newbie
  • I am the plan manager on my family spotify premium account.  If I update my payment method, do the other plan members get notified?   Thanks  
  • MafeG
  • Spotify Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 513 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do the ranks work?

I noticed I was ranked casual listener, then regular and now music fan. How do those rankings work?

  • Roadie
  • I noticed I was ranked casual listener, then regular and now music fan. How do those rankings work?
  • jrham
  • Roadie
  • 1206 Views
  • 4 replies
  • 2 likes
  • 1206 Views
  • 4 replies
  • 2 likes

Superuser Contribution Problemas no Pagamento.

Realizei o pagamento no dia 17/07/2017, ou seja na segunda. O dia do pagamento já apareceu errado, pois apareceu como realizado no dia 20/07/2017, que é amanhã (claramente quem vos fala não é um enviado do futuro ok). Até agora o pagamento não caiu e...

  • Newbie
  • Realizei o pagamento no dia 17/07/2017, ou seja na segunda. O dia do pagamento já apareceu errado, pois apareceu como realizado no dia 20/07/2017, que é amanhã (claramente quem vos fala não é um envi...
  • MafeG
  • Spotify Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Account
  • 414 Views
  • 3 replies
  • 0 likes

Superuser Contribution Horrible errors upon nick change

HelloI've changed my nick and now I can't find myself or a new playlist I've just made on:https://open.spotify.com/search/ The problem is that the new nick will NOT change on my Spotify page, althoughI've changed it, causing me not to be found by reg...

spotify.jpg
  • Roadie
  • Hello I've changed my nick and now I can't find myself or a new playlist I've just made on: https://open.spotify.com/search/   The problem is that the  new nick will NOT change on my Sp...
  • Alex
  • Spotify Legend
  • 819 Views
  • 3 replies
  • 0 likes
  • Account
  • 819 Views
  • 3 replies
  • 0 likes

Must go online to login but don't see how

I can't login in on the android app. If is popping up with a little message that read "offline, go online to login" then a confirm button. The button refreshes the screen amd does nothing. I couldn't find any help on the website with how to continue....

  • Newbie
  • I can't login in on the android app. If is popping up with a little message that read "offline, go online to login" then a confirm button. The button refreshes the screen amd does nothing.  I co...
  • Exampations
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 465 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files Not Syncing

I've been having an issue for the last couple weeks where all local files on my computer (Windows 10) are not downloading on my phone (OnePlus 8). When I try to download them, they are greyed out and have an icon with an exclamation mark. The songs a...

  • Newbie
  • I've been having an issue for the last couple weeks where all local files on my computer (Windows 10) are not downloading on my phone (OnePlus 8). When I try to download them, they are greyed out and...
  • CarlosE
  • Moderator
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
  • 506 Views
  • 1 replies
  • 0 likes

Unlink my login from my Facebook account

Plan: PremiumCountry: Spain My Question or Issue: I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually delete it. I want to be able to change my email and password so I can log in to...

  • Casual Listener
  • Plan: Premium Country: Spain   My Question or Issue:   I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually del...
  • Brunelicia
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 606 Views
  • 1 replies
  • 0 likes

Notification to update account

I keep receiving emails from Spotify to update my account info. Is this legit?

  • Newbie
  • I keep receiving emails from Spotify to update my account info. Is this legit?
  • MattSuda
  • Spotify Star
  • 702 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 702 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Community] password change

HiI want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anymore, so sending an e-mail with a reset link is not an...

  • Casual Listener
  • Hi I want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anym...
  • Eni
  • Moderator
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes