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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • qhriqwr
  • Visitor
  • 192385 Views
  • 718 replies
  • 63 likes
  • Account
  • 192385 Views
  • 718 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1100332 Views
  • 118 replies
  • 106 likes
  • Account
  • 1100332 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54361 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54361 Views
  • 58 replies
  • 8 likes

Spotify won't log out of my Samsung TV app

Hi. Someone logged on to their Spotify account on my Samsung TV app, but now I want to use my own account instead. The problem is that the app keeps crashing when I'm trying to log out of the other account. I don't know this person, so I can't tell h...

  • Newbie
  • Hi. Someone logged on to their Spotify account on my Samsung TV app, but now I want to use my own account instead. The problem is that the app keeps crashing when I'm trying to log out of the other a...
  • 533 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 533 Views
  • 0 replies
  • 0 likes

Cannot subscribe with Visa card

I got a message last week that said that Spotify has had trouble charging my Visa, but I've been using it all week everywhere else just fine. Every time I try and resubscribe on the Spotify site, it says there's an issue with my card, but I called my...

  • Casual Listener
  • I got a message last week that said that Spotify has had trouble charging my Visa, but I've been using it all week everywhere else just fine.  Every time I try and resubscribe on the Spotify sit...
  • brandonbarnett
  • Casual Listener
  • 200 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 2 replies
  • 0 likes

Solved!! Need access on LG 4K TV

We just bought the LG 4K resolution 60in TV, and when I log in after downloading the app onto my TV, I get a notification saying I need to purchase a Premium subscription. I am already a premium subscriber so Im not sure why it's not accepting my log...

  • Casual Listener
  • We just bought the LG 4K resolution 60in TV, and when I log in after downloading the app onto my TV, I get a notification saying I need to purchase a Premium subscription. I am already a premium subs...
  • angela198408
  • Casual Listener
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

I am a student trying to sign up for Spotify.

Every time I enter my card info it says "OPPS your credit card provider is having a bad day." Or something like that. I even used a different card and it's still not working.

  • Casual Listener
  • Every time I enter my card info it says "OPPS your credit card provider is having a bad day." Or something like that. I even used a different card and it's still not working.
  • itstraviee
  • Casual Listener
  • 108 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Account seems to have been deleted?

Anyone else wake up to find there account seems to be gone? I created this one just so i could ask this question. I am a premium member and i login through facebook. Woke up today and im logged out on all my devices and cannot log back in. Cant recov...

  • Visitor
  • Anyone else wake up to find there account seems to be gone? I created this one just so i could ask this question. I am a premium member and i login through facebook. Woke up today and im logged out o...
  • Eterius
  • Casual Listener
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 221 Views
  • 3 replies
  • 0 likes

Credit Card Charge

My credit card was charged 119.00 and I am looking for the customer service numbee because it is an invaild charge.

  • Newbie
  • My credit card was charged 119.00 and I am looking for the customer service numbee because it is an invaild charge.
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

doesn't recognize school name

So I tried to sign up for the student discount premium offer, and all was going well until it asked me for my school name. So I typed the name in and it popped up as an option but when I tried to click on it, it would disappear. So I manually typed i...

  • Newbie
  • So I tried to sign up for the student discount premium offer, and all was going well until it asked me for my school name. So I typed the name in and it popped up as an option but when I tried to cli...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Payed for premium still on free account

Dear,I was on spotify for a while (I shared this one with some friends) but we quit and I wanted to start my own account. I logged in with Facebook and the paymen was successful. Which is odd, because I could get the first month for free. When I star...

  • Newbie
  • Dear, I was on spotify for a while (I shared this one with some friends) but we quit and I wanted to start my own account. I logged in with Facebook and the paymen was successful. Which is odd, be...
  • 103 Views
  • 0 replies
  • 0 likes
  • Premium
  • 103 Views
  • 0 replies
  • 0 likes

I can't log in.

Every time I try to log in it says. You have already created an account using this log in. Please advise.

  • Casual Listener
  • Every time I try to log in it says. You have already created an account using this log in. Please advise.
  • MaryS
  • Roadie
  • 126 Views
  • 3 replies
  • 0 likes
  • Login
  • 126 Views
  • 3 replies
  • 0 likes

Please change my region back to PL

Hi, Can any of moderators change back my region from USA back to PL?Every month it's switching to USA, I don't know why.Now I bought a gift card (6-months subscription) and I can't use it

  • Regular
  • Hi,   Can any of moderators change back my region from USA back to PL? Every month it's switching to USA, I don't know why. Now I bought a gift card (6-months subscription) and I can't use i...
  • reaper1
  • Regular
  • 173 Views
  • 4 replies
  • 0 likes
  • Other
    Subscription
  • 173 Views
  • 4 replies
  • 0 likes

Again wrong country

My account (premium familiy-account) has again switched to the wrong country. It's now France, but i'm in Germany, also the main-account is german, the payment is german, too. Please change that. I already asked for that weeks ago - but no reaction f...

  • Casual Listener
  • My account (premium familiy-account) has again switched to the wrong country. It's now France, but i'm in Germany, also the main-account is german, the payment is german, too.   Please change ...
  • 84 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 84 Views
  • 0 replies
  • 0 likes

Account hacked

my e-mail has change and I cant change my password so I stuck in this hacked account im logging in facebook so I can see that thing help me guys hellppp

  • Visitor
  • my e-mail has change and I cant change my password so I stuck in this hacked account     im logging in facebook so I can see that thing help me guys hellppp
  • user-removed
  • Not applicable
  • 131 Views
  • 2 replies
  • 0 likes
  • Account
  • 131 Views
  • 2 replies
  • 0 likes

Trying to add familymember

I tried adding 4th family member, but saw I needed emailaddress. So I first made gmail account. After returning to Spotify I no longer have the option in account to add familymember. Please advice

  • Newbie
  • I tried adding 4th family member, but saw I needed emailaddress.   So I first made gmail account.   After returning to Spotify I no longer have the option in account to add familymember...
  • 124 Views
  • 0 replies
  • 0 likes
  • Other
  • 124 Views
  • 0 replies
  • 0 likes

fraud?

I have been double charged for a student premium spotify account that I just received a rejection email for. If this is unrelated to spotify, I will be calling my bank to report fraud.

  • Newbie
  • I have been double charged for a student premium spotify account that I just received a rejection email for. If this is unrelated to spotify, I will be calling my bank to report fraud.   
  • ashleyjoyce0207
  • Newbie
  • 183 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 183 Views
  • 2 replies
  • 0 likes

Someone set up a bogus acct with a email and password I don't know trying to cancel subscription

Someone set up a bogus acct trying to cancel but requiring a password verification which I don't haveEmail I am using is lizkakides@yahoo.com

  • Newbie
  • Someone set up a bogus acct trying to cancel but requiring a password verification which I don't have Email I am using is lizkakides@yahoo.com
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Want to cancel 1-year subscription

Hello, I already paid for a year by mistake, i just want to pay it monthly. Is there any way to get a refund? and change the subscription plan? I can't really pay that much for once.

  • Casual Listener
  • Hello, I already paid for a year by mistake,  i just want to pay it monthly. Is there any way to get a refund? and change the subscription plan? I can't really pay that much for once.
  • rafesley
  • Casual Listener
  • 724 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 724 Views
  • 6 replies
  • 0 likes

Pending authorisation payment on Paypal - want to cancel this

I have a pending payment of 11.99 on Paypal which I DO NOT want to be authorised. I do not want to upgrade to Premium. How do I cancel this?

  • Newbie
  • I have a pending payment of 11.99 on Paypal which I DO NOT want to be authorised. I do not want to upgrade to Premium. How do I cancel this?
  • 849 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 849 Views
  • 0 replies
  • 0 likes

Spotify country wrong

Hi, my spotify's country is currently wrong and I'm not able to change it by myself. What can I do?

  • Visitor
  • Hi, my spotify's country is currently wrong and I'm not able to change it by myself. What can I do?
  • KatesHere
  • Community Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • Account
  • 191 Views
  • 3 replies
  • 0 likes

Solved!! Cannot log in to Spotify App but can log in to my account on Spotify Website

I can log in to the SPOTIFY website ok to access my account but cannot log in using the App on PC (Win10 VAIO Laptop) or android (S4) Phone. (on same User/Pwd) I have tried resetting my passwordI have tried uninstalling, rebooting, re-downloading and...

  • Casual Listener
  • I can log in to the SPOTIFY website ok to access my account but cannot log in using the App on PC (Win10 VAIO Laptop) or android (S4) Phone. (on same User/Pwd)   I have tried resetting my pa...
  • grom1
  • Casual Listener
  • 4082 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
  • 4082 Views
  • 4 replies
  • 0 likes