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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154300 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154300 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10518 Views
  • 3 replies
  • 9 likes
  • Security
  • 10518 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505352 Views
  • 985 replies
  • 112 likes
  • Account
  • 505352 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124238 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124238 Views
  • 74 replies
  • 12 likes

Never signed up to spotify premium but still charged.

I have been signed up to spotify free for a while but I see spotify charged me $12.99 last night from my bank account. My spotify is still free, why was I charged?

  • Newbie
  • I have been signed up to spotify free for a while but I see spotify charged me $12.99 last night from my bank account. My spotify is still free, why was I charged?
  • KatesHere
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Register password for other devices , not accepting any passwords

Hi, I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time. All the passwords I have tried are not valid.What are the ...

  • Regular
  • Hi,   I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time...
  • kit-kat
  • Regular
  • 488 Views
  • 8 replies
  • 0 likes
  • Premium
  • 488 Views
  • 8 replies
  • 0 likes

Solved!! Unsubscribed from Spotify Premium, but still says I'm subscribed to Premium

As the title says, I unsubscribed from Spotify Premium, but when I open Spotify, it still says I'm subscribed to Premium. Is there anyone who also has this? And is it possible that Spotify charges the monthly price for it, because I have the feeling ...

  • Casual Listener
  • As the title says, I unsubscribed from Spotify Premium, but when I open Spotify, it still says I'm subscribed to Premium. Is there anyone who also has this? And is it possible that Spotify charges th...
  • ramirezdaniel62
  • Regular
  • 1898 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1898 Views
  • 5 replies
  • 0 likes

Solved!! Fraud Account Cancellation Emails

Hello,Lately i've been recieving emails regarding my spotify account that tells me thar my subscribtion has faild and I need to fill in my account details. It looks quite realistic but, if you study the sender you can see that it's somthing fishy goi...

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  • Newbie
  • Hello, Lately i've been recieving emails regarding my spotify account that tells me thar my subscribtion has faild and I need to fill in my account details. It looks quite realistic but, if you st...
  • KatesHere
  • Community Legend
  • 812 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 812 Views
  • 1 replies
  • 0 likes

Password reset emails not arriving - can't log in

Hi, I am not getting the email to reset my password. I can't actually remember which email I signed up with but I have checked them all. I have also checked spam folders, junk mail folders. The only thing I know for sure is my username, and that's be...

  • Visitor
  • Hi,   I am not getting the email to reset my password. I can't actually remember which email I signed up with but I have checked them all. I have also checked spam folders, junk mail folders.&...
  • user-removed
  • Not applicable
  • 345 Views
  • 4 replies
  • 0 likes
  • Login
  • 345 Views
  • 4 replies
  • 0 likes

Refund for premium?

So I saw today that my Spotify premium had renewed. I had been wanting to cancel it for a few days now and had completely forgotten to, so after seeing the newest charge on my bank account I instantly cancelled my subscription. Is there anyway I can ...

  • Newbie
  • So I saw today that my Spotify premium had renewed. I had been wanting to cancel it for a few days now and had completely forgotten to, so after seeing the newest charge on my bank account I instantl...
  • KatesHere
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Free Spotify Facebook acct

How can I cancel my free Facebook account

  • Newbie
  • How can I cancel my free Facebook account
  • KatesHere
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Free
  • 185 Views
  • 1 replies
  • 0 likes

I think I am removing songs accidentally

help me please I lost a lot of songs by accident

  • Newbie
  • help me please I lost a lot of songs by accident
  • thefoxiscunning
  • Casual Listener
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Charged for something, don't know what

Hi, Got charged for 149 sek in december, middle of the month, and don't know why. How do I get help with this? I also got charged for the regular 99/month. There's no receipt for it under my account, but there is for the montly 99 sek.

  • Newbie
  • Hi,   Got charged for 149 sek in december, middle of the month, and don't know why. How do I get help with this? I also got charged for the regular 99/month. There's no receipt for it under my...
  • driveflanger
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

Problemas con la promoción de 3 meses por diciembre 2015

Saludos Realice mi subscripcion a premium aprovechando la promocion de 3 meses de premium en diciembre de 2015 por un unico pago. Pero ahora spotify me quiere volver a cobrar. Quisiera saber el porque de esto y como puedo recibir soporte, porque esto...

  • Newbie
  • Saludos   Realice mi subscripcion a premium aprovechando la promocion de 3 meses de premium en diciembre de 2015 por un unico pago. Pero ahora spotify me quiere volver  a cobrar. Quisiera...
  • Steph_B
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Update credit card information not possible

Hi, I have the family plan in Germany and nethod of payment is credit card. My credit card is expiring and I tried to update my credit card details from the new credit card. My spotify account pages also says I should update my card information, but ...

  • Casual Listener
  • Hi,   I have the family plan in Germany and nethod of payment is credit card. My credit card is expiring and I tried to update my credit card details from the new credit card. My spotify accou...
  • Steph_B
  • Roadie
  • 452 Views
  • 3 replies
  • 0 likes
  • Account
  • 452 Views
  • 3 replies
  • 0 likes

Login in issue

Hi, Right Now I'´m loging in through my facebook account. I want to desactivate my facebook account but I can´t because that way my spotify won't work. I wanted to ask you how can i do to change my loging in information and be able to log in through ...

  • Newbie
  • Hi,   Right Now I'´m loging in through my facebook account. I want to desactivate my facebook account but I can´t because that way my spotify won't work.  I wanted to ask you how can i do...
  • Steph_B
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! unable to login to premium account from device other than sonus

Hello All, My first post so be gentle with me. Ultimately I am trying to use a small linux device (Pandora) but am repeatedly getting a message saying my username or password was incorrect. So I downloaded the app on my android samsung s3 but am gett...

  • Casual Listener
  • Hello All,   My first post so be gentle with me.   Ultimately I am trying to use a small linux device (Pandora) but am repeatedly getting a message saying my username or password was in...
  • Steph_B
  • Roadie
  • 399 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 399 Views
  • 3 replies
  • 0 likes

Unknow devices in Connect

I was able to see some unknown devices linked in my Spotify Connect Devices List, also the app was playing some music wich I didn't request. The same thing happened a few months ago. Could this mean that my account has been exposed in any way?

  • Newbie
  • I was able to see some unknown devices linked in my Spotify Connect  Devices List, also the app was playing some music wich I didn't request. The same thing happened a few months ago.   C...
  • Ox1
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Login error in app but not online

Hello, I have my own account on Spotify (for years) but recently I cannot access to my account using the App (mobile/pc). I have access if I go through the web...How could I fix this? Thank you!

  • Casual Listener
  • Hello,    I have my own account on Spotify (for years) but recently I cannot access to my account using the App (mobile/pc). I have access if I go through the web... How could I fix this...
  • alsanal
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 423 Views
  • 2 replies
  • 0 likes

Login without using Facebook

I want to use Spotify within Plex and therefore I need to login with my username and password. My Spotify profile (https://www.spotify.com/dk/account/overview/) doesn't mention exactly what my username is. However, if I press 'Set device password' I ...

  • Casual Listener
  • I want to use Spotify within Plex and therefore I need to login with my username and password. My Spotify profile (https://www.spotify.com/dk/account/overview/) doesn't mention exactly what my userna...
  • StefanNHansen
  • Casual Listener
  • 571 Views
  • 2 replies
  • 0 likes
  • Login
  • 571 Views
  • 2 replies
  • 0 likes

I forgot my password and dont know the email i subscribed with!!

I forgot my password and dont know the email i subscribed with.. The account name is sishxnds and i do have the paypal transaction and the transaction id

  • Visitor
  • I forgot my password and dont know the email i subscribed with.. The account name is sishxnds and i do have the paypal transaction and the transaction id
  • DasPeter
  • Community Legend
  • 383 Views
  • 3 replies
  • 0 likes
  • Premium
  • 383 Views
  • 3 replies
  • 0 likes

login failed

hello everyonei am new to spotifyi just created my account and although i can log in and out of my account on my web browser i cannot log in at all on the app neither on the laptop or the iphoneit says login failed error number 3 any ideas?i have a g...

  • Newbie
  • hello everyone i am new to spotify i just created my account and although i can log in and out of my account on my web browser  i cannot log in at all on the app neither on the laptop or the ...
  • selenagayle
  • Casual Listener
  • 444 Views
  • 3 replies
  • 0 likes
  • Login
  • 444 Views
  • 3 replies
  • 0 likes

Student discount

I tried getting the student discounted premium last night and inputted my card info then I went onto valiadating my college student status. I wasn't valiadated but I was still charged! How do I get a refund? I did not get premium

  • Casual Listener
  • I tried getting the student discounted premium last night and inputted my card info then I went onto valiadating my college student status. I wasn't valiadated but I was still charged! How do I get a...
  • DasPeter
  • Community Legend
  • 254 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 254 Views
  • 4 replies
  • 0 likes

Says that there are more than three offline devices in app but no offline devices listed to remove

I'm trying to download songs with my Spotify Premium trial that I just opted in for. The problem is that, when I try downloading the playlist, it says I have more than three offline devices. I just got the account though, so I shouldn't have any offl...

  • Newbie
  • I'm trying to download songs with my Spotify Premium trial that I just opted in for. The problem is that, when I try downloading the playlist, it says I have more than three offline devices. I just g...
  • jhansford98
  • Casual Listener
  • 1364 Views
  • 6 replies
  • 0 likes
  • Premium
  • 1364 Views
  • 6 replies
  • 0 likes