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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382851 Views
  • 918 replies
  • 107 likes
  • Account
  • 382851 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166422 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166422 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97072 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97072 Views
  • 68 replies
  • 10 likes

Paid 3 times my .99 3 months subscription

Hi,When i was paying my 3 months trying for .99 I was charged 3 times since the spotify site showed there was an error with my credit card but actually i received a notification and an email from my bank I was charged the amount. Then I tried with pa...

  • Newbie
  • Hi, When i was paying my 3 months trying for .99 I was charged 3 times since the spotify site showed there was an error with my credit card but actually i received a notification and an email from...
  • OviiiOne
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Can't disconnect form Speaker with Connect

When I try to play a song on my phone it automatically says that the song is getting played on my friends speaker, and the message pops up every 2 seconds or so. It's not only impossible for me to remove my friends speaker from my Spotify Connect, bu...

  • Newbie
  • When I try to play a song on my phone it automatically says that the song is getting played on my friends speaker, and the message pops up every 2 seconds or so. It's not only impossible for me to re...
  • 423 Views
  • 0 replies
  • 4 likes
  • Account
    Login
    Other
    Security
  • 423 Views
  • 0 replies
  • 4 likes

Solved!! 0 99 premium pay problem

hello, i've paid the new offer 3 months 0.99 with my new account but there's a problem. on my account say free but i've paid 0.99 the premium how can i resolve this?

  • Casual Listener
  • hello, i've paid the new offer 3 months 0.99 with my new account but there's a problem. on my account say free but i've paid 0.99 the premium how can i resolve this?
  • Nico
  • Community Legend
  • 274 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 274 Views
  • 3 replies
  • 0 likes

My service has not worked

I have been attempting to communicate with you for about six months. I have been unsuccessful in my attempt to find a way to talk to or write to a human. I took advantage of your .99 monthly 3month trial that automatically switches to monthly $9.99 ....

  • Newbie
  • I have been attempting to communicate with you for about six months. I have been unsuccessful in my attempt to find a way to talk to or write to a human. I took advantage of your .99 monthly 3month...
  • KatesHere
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Redeemed a gift card but still wanted 3 month 99cent promotion

Hi,I recently recieved a $13 (1 month) gift card, which I redeemed, but I still wanted to pay 99cents for the 3 month free Premium promotion. However, my reciept has only given me one month. Is there any way I can somehow recieve 4 months of Spotify?...

  • Newbie
  • Hi, I recently recieved a $13 (1 month) gift card, which I redeemed, but I still wanted to pay 99cents for the 3 month free Premium promotion. However, my reciept has only given me one month. Is the...
  • OviiiOne
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Premium for 0,99 euro

Hi everybody, I wanted to upgrade my Unlimited abo to a Premium 3 month for 0,99 euro but my account details state that it will cost me 9,99 next month. How do I get back to my unlimited abo? Greetz,Sara (netherlands)

  • Casual Listener
  • Hi everybody,   I wanted to upgrade my Unlimited abo to a Premium 3 month for 0,99 euro but my account details state that it will cost me 9,99 next month. How do I get back to my unlimited abo...
  • OviiiOne
  • Community Legend
  • 558 Views
  • 3 replies
  • 0 likes
  • Account
  • 558 Views
  • 3 replies
  • 0 likes

Can't change profile settings

Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there should only be one account for my email.

  • Casual Listener
  • Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there ...
  • hbarisdisli
  • Newbie
  • 865 Views
  • 20 replies
  • 0 likes
  • 865 Views
  • 20 replies
  • 0 likes

No notifications

Hello, Im using Spotify since a long time but since a couple of months I'm not getting notifications.But I need them to check updated subscriped playlists. I have updated the app 3-4 times an reinstalled it a coupleAll my notifications are enabled on...

  • Regular
  • Hello,   Im using Spotify since a long time but since a couple of months I'm not getting notifications. But I need them to check updated subscriped playlists. I have updated the app 3-4 ...
  • Dragonfall
  • Newbie
  • 819 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Other
  • 819 Views
  • 11 replies
  • 0 likes

Family Account - no invite option

Hi All, I just upgraded my premium account the family account (just the +1) for now. Having done this I don't see any opton for inviting family members to join my account? I've looked all over my account overview page but there is no option - does it...

  • Newbie
  • Hi All,   I just upgraded my premium account the family account (just the +1) for now. Having done this I don't see any opton for inviting family members to join my account?   I've ...
  • pasbris
  • Newbie
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

Do not false advertise

Signed up for 3 months for .99 today to extend premium from a add that came on spotify , I purchased the .99 and then spotify put a charge on my account for 9.99 without authorization and not able to contact support to cancel the charge.....false add...

  • Casual Listener
  • Signed up for 3 months for .99 today to extend premium from a add that came on spotify , I purchased the .99 and then spotify put a charge on my account for 9.99 without authorization and not able to...
  • wdshepard69
  • Casual Listener
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Need to restore my original account

Can someone from Spotify contact me about restoring my account, I have had to use a different e-mail address and become a new user to try to get help!

  • Newbie
  • Can someone from Spotify contact me about restoring my account, I have had to use a different e-mail address and become a new user to try to get help! 
  • 218 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 218 Views
  • 0 replies
  • 0 likes

Spotify Premium payment fault

Hi I am paying for Spotify Premium and have been for around 12 months now. However my account keeps wiping all my songs and asks me if I would like to upgrade to Premium? The last payment I made for premium was on the 4th of december. This is very fr...

  • Newbie
  • Hi I am paying for Spotify Premium and have been for around 12 months now. However my account keeps wiping all my songs and asks me if I would like to upgrade to Premium?   The last payment I ...
  • Nico
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

gift card

I recieved a gift card, and when i put it in, it automatically set me up for the 6 months, because it was worth $60. I thought when i entered it, it would go in as credit, but automatically bought the premium. I want premium, but with the deal going ...

  • Newbie
  • I recieved a gift card, and when i put it in, it automatically set me up for the 6 months, because it was worth $60. I thought when i entered it, it would go in as credit, but automatically bought th...
  • Nico
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Solved!! Premium Subscription

I recently got spotify premium, and i dont want spotify to automatically renew my subscription. If i cancel the subscription, will that take away premium now or will it stop the automatic renewal?

  • Newbie
  • I recently got spotify premium, and i dont want spotify to automatically renew my subscription.   If i cancel the subscription, will that take away premium now or will it stop the automatic re...
  • Nico
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

registered premium via itunes and not informed of price difference

While listening to my spotify free version I heard an advertisement for registering for premium by 31 december 2015 and receiving the first three months for 0.99 and every month thereafter for 9.99. I went to take advantage of this but my laptop was ...

  • Newbie
  • While listening to my spotify free version I heard an advertisement for registering for premium by 31 december 2015 and receiving the first three months for 0.99 and every month thereafter for 9.99. ...
  • Gablephillip
  • Newbie
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Blocking songs and/or artists

You have the subscribe / unsubscribe button but if i want to listen to top 100 list and can't stand the voice of some artists why cant i Block them. So i dont have to listen to what i Think is **bleep**. And they will get my stream and will stay on t...

  • Newbie
  • You have the subscribe / unsubscribe button but if i want to listen to top 100 list and can't stand the voice of some artists why cant i Block them. So i dont have to listen to what i Think is **blee...
  • Nico
  • Community Legend
  • 147 Views
  • 1 replies
  • 1 likes
  • Premium
  • 147 Views
  • 1 replies
  • 1 likes

Spotify processed a refund but it made me lose my account????

I was using rdio and google music. Rogers offered me 2 years free if I got a certain plan. So I decided to try. Signed up for one month free and forgot to cancel. Once I saw I had been charged I canceled the paid service and activated a my 2 year Spo...

  • Casual Listener
  • I was using rdio and google music. Rogers offered me 2 years free if I got a certain plan. So I decided to try. Signed up for one month free and forgot to cancel. Once I saw I had been charged I canc...
  • _kayhow
  • Casual Listener
  • 278 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 278 Views
  • 6 replies
  • 0 likes

Billing

I paid my bill late last month. Does your due date reset with the New payment date or does it remain the same?

  • Newbie
  • I paid my bill late last month. Does your due date reset with the New payment date or does it remain the same?
  • sebastiankreuz
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Premium through Rogers Wireless in Canada not working

Hi,I gor a premium Spotify account through a Rogers wireless promotion. It worked for a while, but a couple of days ago it stopped working. Now I can a only have a basic account.I followed the inatructions Rogers provided to get the promotions; in th...

  • Newbie
  • Hi, I gor a premium Spotify account through a Rogers wireless promotion. It worked for a while, but a couple of days ago it stopped working. Now I can a only have a basic account. I followed th...
  • 229 Views
  • 0 replies
  • 0 likes
  • Premium
  • 229 Views
  • 0 replies
  • 0 likes

Me suscribi mal a Spotify

Queria suscribirme con la promocion de 3 meses por $9 pero al hacerlo me suscirbieron por $119 por solo 1 mes

  • Newbie
  • Queria suscribirme con la promocion de 3 meses por $9 pero al hacerlo me suscirbieron por $119 por solo 1 mes
  • mariohatxe
  • Regular
  • 309 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 309 Views
  • 1 replies
  • 0 likes