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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81989 Views

9 replies

2 likes

Account
Login
  • 81989 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657484 Views

13 replies

4 likes

Account
  • 657484 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738812 Views

18 replies

29 likes

  • 738812 Views
  • 18 replies
  • 29 likes

Student Discount Ending

My premium student discount subscrpition is ending in a few days. If I renew now will i get charged twice? Also, do you cancel the current subscription to renew the discount?Thanks all!

Newbie

My premium student discount subscrpition is ending in a few days. If I renew now will i get charged twice? Also, do you cancel the current subscription to renew the discount? Thanks all!

gnovella16

Roadie

453 Views

1 replies

0 likes

Subscription
  • 453 Views
  • 1 replies
  • 0 likes

URBANEARS HEADET DISCOUNT TGROUGH SPOTFY

After responding to the Dpotify offer if $99 Urbanears wireless headsets for $49, I applied the discount code provided, made the purchase but was charged $99 nonetheless. Needs to be fixed ASAP.

Newbie

After responding to the Dpotify offer if $99 Urbanears wireless headsets for $49, I applied the discount code provided, made the purchase but was charged $99 nonetheless. Needs to be fixed ASAP.

daveudijohn

Newbie

1369 Views

3 replies

0 likes

Premium
  • 1369 Views
  • 3 replies
  • 0 likes

Wrongfully Charged for two months. Please Refund.

I sent a message about this a few days ago and never got a response... just an automated email. Case #04172843 You wrongfully charged me for premium service for October and November. I downgraded my account to a free account before then. The dates I ...

Newbie

I sent a message about this a few days ago and never got a response... just an automated email.   Case #04172843   You wrongfully charged me for premium service for October and November...

gnovella16

Roadie

245 Views

1 replies

0 likes

Subscription
  • 245 Views
  • 1 replies
  • 0 likes

Problem Changing Country

Hello. I'm US-based, and am trying to switch my country from the UK to the US (I used my UK bank account to pay for the last month, but need to switch back to using a US card). I have a premium subscription. Within the 'change country' window, I'm ab...

Newbie

Hello. I'm US-based, and am trying to switch my country from the UK to the US (I used my UK bank account to pay for the last month, but need to switch back to using a US card). I have a premium subsc...

gnovella16

Roadie

335 Views

1 replies

0 likes

Account
Premium
  • 335 Views
  • 1 replies
  • 0 likes

upgraded from free to premium with rogers for 2 years free

I have the free version of spotify and my trial has expired. I upgraded my rogers account and got a 2 year free premium spotify. The problem is my account on spotify isnt showing premium its still showing the trial version. Ive tried loggin in and ou...

Newbie

I have the free version of spotify and my trial has expired. I upgraded my rogers account and got a 2 year free premium spotify. The problem is my account on spotify isnt showing premium its still sh...

gnovella16

Roadie

645 Views

1 replies

0 likes

Account
  • 645 Views
  • 1 replies
  • 0 likes

Re: Way to know in which playlist/s is any given song at once

Hello. I need help. I miss too songs. First song kiss from prince. and the other song is Ich liebe dich from Clowns und Helden. There is the proplem, that you have the live version and not the normal version, which is the best.

Newbie

Hello. I need help. I miss too songs. First song kiss from prince. and the other song is Ich liebe dich from Clowns und Helden. There is the proplem, that you have the live version and not the normal...

sebastiankreuz

Spotify Legend

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

How to pay with Klarna?

Hey all of you,I used the 90 (3 months) days for 0,99€ offer today. I selected Klarna as payment method and everything went fine.What do I have to do now? I looked into the receips and there is one with a bunch of different numbers in it.Could anyone...

Casual Listener

Hey all of you, I used the 90 (3 months) days for 0,99€ offer today. I selected Klarna as payment method and everything went fine. What do I have to do now? I looked into the receips and there is o...

s4mirabut

Casual Listener

1629 Views

2 replies

0 likes

Premium
Subscription
  • 1629 Views
  • 2 replies
  • 0 likes

Solved!! 3 Devices, Multiple Operating systems

So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and because I installed Spotify onto my Mac system my La...

Newbie

So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and b...

Jon_UK

Roadie

352 Views

1 replies

0 likes

Other
Premium
  • 352 Views
  • 1 replies
  • 0 likes

Playlists won't update

Hello all, First of all, I'm new to this community/forum so I hope this post is in the right section. My problem is, that the playlists that I follow won't update. Even the 'Discover Weekly' playlist doesn't update. I run Spotify on several devices (...

Casual Listener

Hello all,   First of all, I'm new to this community/forum so I hope this post is in the right section.   My problem is, that the playlists that I follow won't update. Even the 'Discove...

smurfette8202

Newbie

1400 Views

4 replies

0 likes

Account
Other
  • 1400 Views
  • 4 replies
  • 0 likes

Solved!! Failed subscription still charged x2

I cancelled my premium account because I am a student and wanted to apply for the student account. However I was denied because of failure to verify that I was a student. I tried again and got the same result. However I received two charges of 5$ for...

Casual Listener

I cancelled my premium account because I am a student and wanted to apply for the student account. However I was denied because of failure to verify that I was a student. I tried again and got the sa...

jean3601

Community Legend

530 Views

5 replies

0 likes

Account
Subscription
  • 530 Views
  • 5 replies
  • 0 likes

Solved!! Double payment

As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I cancelled the 2 member account but nevertheless I stil...

Newbie

As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I can...

jean3601

Community Legend

385 Views

1 replies

0 likes

Account
Subscription
  • 385 Views
  • 1 replies
  • 0 likes

Unsubscribed 20min after was charged, will resubscribing charge again?

So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have some music at least and went to resubscribe but I am...

Newbie

So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have s...

jean3601

Community Legend

246 Views

1 replies

0 likes

Premium
Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Account deleted or something.

Hey everyone. Since last friday my account was logged off and I could not log in again. I just don't know why it's happening. I paid PREMIUM for 6 months and can't use it. It's kind weird because I can't login even in the website or try to reset my p...

Newbie

Hey everyone.   Since last friday my account was logged off and I could not log in again.   I just don't know why it's happening. I paid PREMIUM for 6 months and can't use it.   ...

francis4

Casual Listener

273 Views

2 replies

0 likes

Account
  • 273 Views
  • 2 replies
  • 0 likes

Does a giftcard recipient has to enter credit card information?

So I am considering to buy a spotify gift card to my sister. However, I am almost certain she doesn't have a Paypal account or a credit card for internet payments. You have to enter your credit card information for the free trial - does this account ...

Casual Listener

So I am considering to buy a spotify gift card to my sister. However, I am almost certain she doesn't have a Paypal account or a credit card for internet payments. You have to enter your credit card ...

MattSuda

Spotify Star

1373 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1373 Views
  • 3 replies
  • 0 likes

Premium Paid, but access not given

Hi, I have paid for premium, and have the confirmation. But premium is not showing up in my account on my mobile phone. Can you help me? Thanks.

Casual Listener

Hi,   I have paid for premium, and have the confirmation.  But premium is not showing up in my account on my mobile phone.   Can you help me?   Thanks.

Nico

Community Legend

404 Views

5 replies

0 likes

Premium
  • 404 Views
  • 5 replies
  • 0 likes

Doble cobro de premium

Un día de 03/12/2015 se Pagado con uña de mis Tarjetas de crédito la oferta de 3 meses de la prima de spotify por 0,99 € y me salio ONU Mensaje de Que No Podia Disfrutar de la oferta Por Que ya habia disfrutado de prima con la ESA Cuenta y sin Acepte...

Newbie

Un día de 03/12/2015 se Pagado con uña de mis Tarjetas de crédito la oferta de 3 meses de la prima de spotify por 0,99 € y me salio ONU Mensaje de Que No Podia Disfrutar de la oferta Por Que ya habia...

Oreste

Composer

328 Views

1 replies

0 likes

Account
Other
Security
Subscription
  • 328 Views
  • 1 replies
  • 0 likes

Change subscription from Family to Premium

Hi, I have a Family Subscription, but I don't want it anymore and want to go back to the normal Premium Subscription. How do I do? Thank you!

Newbie

Hi, I have a Family Subscription, but I don't want it anymore and want to go back to the normal Premium Subscription.  How do I do? Thank you!

MattSuda

Spotify Star

957 Views

1 replies

0 likes

Premium
Subscription
  • 957 Views
  • 1 replies
  • 0 likes

Log in

Can't log in please help I had to use this log in just to put a message on here. I haven't got access to my old email so can't get re set password link

Visitor

Can't log in please help I had to use this log in just to put a message on here. I haven't got access to my old email so can't get re set password link

Oreste

Composer

360 Views

1 replies

0 likes

Account
  • 360 Views
  • 1 replies
  • 0 likes

Cannot log into account – living in a diff country, forgotten password, email no longer active

Hi I am having trouble logging into Spotify, my account name is hellochrismiss. I logged in using my Facebook account when I lived in Australia. I cannot remember my password, the email associated with my account is no longer active so I cannot view ...

Casual Listener

Hi I am having trouble logging into Spotify, my account name is hellochrismiss. I logged in using my Facebook account when I lived in Australia. I cannot remember my password, the email associated wi...

hellochrismiss

Casual Listener

732 Views

2 replies

0 likes

Login
  • 732 Views
  • 2 replies
  • 0 likes

Still Can't Use Family Plan???

I signed my husband and me up for the family plan for $15/month and we still can't seem to listen to music on different devices at the same time. How do I fix this???

Casual Listener

I signed my husband and me up for the family plan for $15/month and we still can't seem to listen to music on different devices at the same time. How do I fix this???

jonasherdegen

Community Legend

463 Views

7 replies

0 likes

Account
Premium
Subscription
  • 463 Views
  • 7 replies
  • 0 likes