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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195888 Views
  • 719 replies
  • 63 likes
  • Account
  • 195888 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101421 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101421 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54861 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54861 Views
  • 58 replies
  • 8 likes

Account got stolen

Hello,It seems like my account got stolen? My Spotify username is Forsstedt and today I got kicked out and cant log back in. When I try to reset my password it says my email dont excist and yeah.. how do I get in conctact with spotify about this prob...

  • Newbie
  • Hello, It seems like my account got stolen? My Spotify username is Forsstedt and today I got kicked out and cant log back in. When I try to reset my password it says my email dont excist and yeah.. ...
  • 287 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 287 Views
  • 0 replies
  • 0 likes

Changing Country Settings

Hi I signed up to Spotify a couple of weeks ago and have been signed out saying 'my country does not match' When i try to change these settings i can't and am only presented with the Netherlands as an option I have never been to the Netherlands and c...

  • Newbie
  • Hi    I signed up to Spotify a couple of weeks ago and have been signed out saying 'my country does not match'   When i try to change these settings i can't and am only presented w...
  • 188 Views
  • 0 replies
  • 0 likes
  • Account
    Free
  • 188 Views
  • 0 replies
  • 0 likes

Downloading playlists to iphone

Part of playlist will download then it just stops and stays on waiting to download.

  • Newbie
  • Part of playlist will download then it just stops and stays on waiting to download.
  • 181 Views
  • 0 replies
  • 0 likes
  • Premium
  • 181 Views
  • 0 replies
  • 0 likes

Double payments and can't download playlists

Hey, guysSo, I am pretty sure I have been paying double for Spotify over two different ways - one through my mobile phone bill and the other through bank payments. Is there anyway to contact Spotify to see how long I've been doing this? Despite me de...

  • Newbie
  • Hey, guys So, I am pretty sure I have been paying double for Spotify over two different ways - one through my mobile phone bill and the other through bank payments. Is there anyway to contact Spot...
  • 180 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 180 Views
  • 0 replies
  • 0 likes

subscription

Hi,Ive got a Spotify premium subscription through my vodaphone plan, I recently had to reset my phone so now when i log into spotify with my Facebook account my subscription is gone. Please help.

  • Newbie
  • Hi, Ive got a Spotify premium subscription through my vodaphone plan, I recently had to reset my phone so now when i log into spotify with my Facebook account my subscription is gone. Please help.
  • 184 Views
  • 0 replies
  • 0 likes
  • Premium
  • 184 Views
  • 0 replies
  • 0 likes

Account have dissapear

Hello,I need help. I had problem with that I could not log in to my account in the apps, ehen I tried through the webpage it says that I don't have any account..But in the same time spotify keeps drawing money from my bank account for premium?How can...

  • Newbie
  • Hello, I need help. I had problem with that I could not log in to my account in the apps, ehen I tried through the webpage it says that I don't have any account.. But in the same time spotify kee...
  • 191 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 191 Views
  • 0 replies
  • 0 likes

My accounts' just been deleted with one click.

I originally created my Spotify account through Facebook a few years back, and I've always found it annoying that I can't deactivate FB if I want to continue using Spotify. Moments ago, I went into preferences, and a big blue "DISCONNECT FROM FACEBOO...

  • Newbie
  •   I originally created my Spotify account through Facebook a few years back, and I've always found it annoying that I can't deactivate FB if I want to continue using Spotify.   ...
  • MattSuda
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 245 Views
  • 1 replies
  • 0 likes

Can't log on because of possible firewall blocking it.

Hi,I had logged out of my account on spotify, on my PC, about a week ago and since then I have not been able to sign back on because a message keeps saying "A firewall may be blocking spotify." I have gone into my firewall settings, added the applica...

  • Newbie
  • Hi, I had logged out of my account on spotify, on my PC, about a week ago and since then I have not been able to sign back on because a message keeps saying "A firewall may be blocking spotify." I h...
  • 249 Views
  • 0 replies
  • 0 likes
  • Account
  • 249 Views
  • 0 replies
  • 0 likes

hacked!!!

i need help.. my account is hacked, someone else keeps deleting my playlist and creates new ones and my music would stop in the middle of a song coz someone keeps changing the tracks,i also received email that i signed up for spotify community with a...

  • Casual Listener
  • i need help.. my account is hacked, someone else keeps deleting my playlist and creates new ones and my music would stop in the middle of a song coz someone keeps changing the tracks,i also received ...
  • clintdaviz
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Security
  • 305 Views
  • 2 replies
  • 0 likes

Student Discount Pay with Paypal or Giftcards (?)

Hey Mah Dudes! So, I am trying to suscribe to Spotify Premium through Student Discount, but in the payment options only credit cards appear as possible payment method, while I want to use a gift card or at least, paypal. Does it mean that I can only ...

  • Newbie
  • Hey Mah Dudes!   So, I am trying to suscribe to Spotify Premium through Student Discount, but in the payment options only credit cards appear as possible payment method, while I want to use a ...
  • 254 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 254 Views
  • 0 replies
  • 0 likes

Solved!! Payment issues

I have a spotify premium subscription that I was suppose to be charged 9.99 for on October 15th. The charge appeared on my credit card, was authorized, then disappeared. Talked with Discover who told me it was nothing on their part and that Spotify r...

  • Casual Listener
  • I have a spotify premium subscription that I was suppose to be charged 9.99 for on October 15th. The charge appeared on my credit card, was authorized, then disappeared. Talked with Discover who told...
  • ChelleBelle
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 465 Views
  • 2 replies
  • 0 likes

Payment

So spotify has charged me 4 times in one day. They charged me the 10.69 premium once then charged me 5.34 the student discount 3 times. This really needs to be solved ASAP! I'm not very happy with spotify right now and I would appreciate a refund. My...

  • Newbie
  • So spotify has charged me 4 times in one day. They charged me the 10.69 premium once then charged me 5.34 the student discount 3 times. This really needs to be solved ASAP! I'm not very happy with sp...
  • 300 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 300 Views
  • 0 replies
  • 0 likes

Can I add a family member to my premium account?

I'd like to allow my wife to use my Spotify Premium account. Is this allowed? Sorry, this question is probably easy to answer, but I can't find it anywhere in the boilerplate information.

  • Newbie
  • I'd like to allow my wife to use my Spotify Premium account.  Is this allowed? Sorry, this question is probably easy to answer, but I can't find it anywhere in the boilerplate information. ...
  • Stoozer
  • Casual Listener
  • 28747 Views
  • 7 replies
  • 1 likes
  • 28747 Views
  • 7 replies
  • 1 likes

Payung double

Hi,I seem to be paying double for my Spotify? Can you please help? I think the problem is that I have been staying in 2 different countries, Iceland and Sweden.Best regardsRuna Gizurarson

  • Newbie
  • Hi, I seem to be paying double for my Spotify? Can you please help? I think the problem is that I have been staying in 2 different countries, Iceland and Sweden. Best regards Runa Gizurarson
  • fernandoavila
  • Casual Listener
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium
  • 264 Views
  • 1 replies
  • 0 likes

Two accounts being charged

I had a premium account and was paying $10.99. Then all the sudden I couldn't access anything offline unless I re subscribed for $12.99. I am now being charged both monthly. How do I get rid of one? Please email back at taylorpoulin77@gmail.com thank...

  • Newbie
  • I had a premium account and was paying $10.99. Then all the sudden I couldn't access anything offline unless I re subscribed for $12.99. I am now being charged both monthly. How do I get rid of one? ...
  • ahuard
  • Casual Listener
  • 428 Views
  • 2 replies
  • 0 likes
  • Account
  • 428 Views
  • 2 replies
  • 0 likes

Spotify Account - Help!

Hi! i didnt use Spotify since July. Then I saw on my paypal account that Spotify debit since September '15 9,99, but why? I canceld my account in July?! I don't want to pay when I am not using Spotify and I can't use Spotify because I am abroad, plea...

  • Casual Listener
  • Hi!   i didnt use Spotify since July. Then I saw on my paypal account that Spotify debit since September '15 9,99, but why? I  canceld my account in July?! I don't want to pay when I am n...
  • driveflanger
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

Can't change payment info

I recently changed my credit card number and I have been trying to change my payment info for Spotify. When they redirect me to the "Payment change" form there's only a blank page. I received a msg claiming my payment couldn't be made, obviously, wit...

  • Newbie
  • I recently changed my credit card number and I have been trying to change my payment info for Spotify. When they redirect me to the "Payment change" form there's only a blank page. I received a msg c...
  • driveflanger
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Paypal

There was not enough money on my Paypal account to pay for the monthly subscription. I got a message from Spotify that they were declined payment from Paypal so my monthly subscription could not be renewed. There is enough money now, how can I let Sp...

  • Casual Listener
  • There was not enough money on my Paypal account to pay for the monthly subscription. I got a message from Spotify that they were declined payment from Paypal so my monthly subscription could not be r...
  • rita091
  • Casual Listener
  • 1285 Views
  • 7 replies
  • 0 likes
  • 1285 Views
  • 7 replies
  • 0 likes

Charged for premium, but still free

Hi, So I recently tried to subscribe to premium using the student discount. I put in all of my Visa card information, but Spotify didn't recognize the college I go to, and the payment form was never completed. I looked at my card activities and I was...

  • Newbie
  • Hi,   So I recently tried to subscribe to premium using the student discount. I put in all of my Visa card information, but Spotify didn't recognize the college I go to, and the payment form w...
  • 359 Views
  • 0 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 359 Views
  • 0 replies
  • 0 likes

I can not login

I've been on spotify for a few months now however today It logged me off and I can't login anymore which is strange because I can login JUST fine in this site but not on the app? Can anyone help me this is really frustrating.

  • Visitor
  • I've been on spotify for a few months now however today It logged me off and I can't login anymore which is strange because I can login JUST fine in this site but not on the app? Can anyone help me t...
  • Myrilaura
  • Newbie
  • 430 Views
  • 3 replies
  • 0 likes
  • Account
  • 430 Views
  • 3 replies
  • 0 likes