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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Usually if my subscription runs out for premium i can just wait till payday to pay it off it will say at the top (sorry your payment didnt go through pleas update your payment method) and I never get my card charged usually because I never have money...
I dont understand why i have been charged for my premium when its included with my mobile plan that i pay monthly
Got a swedish account but been living in Australia for the last year and spotify keeps saying I'm offline even though I'm not! Been trying to change country but it's grey and I can't even click on it?? So **bleep**ing annoying!
My Facebook account was deleted for breaching terms of service. So I couldn't log in to my premium account.I've opened a new account and want to know how to transfer the subscription or at least delete the original so I don't continue to be charged.T...
I've moved from the uk to Australia so want to pay for premium with my Australian card now. When I type in my new details, it recognises that it is an Australian card, so says I need to change country. I do this, nothing happens. The page doesn't re ...
Hi! I had a premium account with my old facebook account and bouygues . But I remove my old facebook account and creat a new facebook account. Therfore I had a problem with bouygues and my new facebook account. How Do I recovered it? Thanks you.
I realized I set up my account wIth the wrong email. ( I accidentally mixed the start of one of my email addresses and the end of the other) I have tried changing the email multiple times on different computers and devices to see if that would make i...
I haven't used this account in weeks, maybe months, and I was charged $10.49 for another month of subscription to this service and I didn't even know it until I checked my bank statement. I don't have that much money as it is so it's very frustrating...
Buen día, tengo una cuenta premium ligada a facebook con la cuenta hawaiiannails@live.com, esta cuenta me la deshabilitaron y ya no es posible habilitarla por lo cual necesito cancelar la suscripción premiun que tengo, agradezco su apoyo. Gracias
Just curious, my account was disabled...due to spotify needing updated credit card info. Will I be backcharged for time used after premium free trial over? Like instead of paying $10...will I be charged more than that?
Unfortunately my payment information expired and upon updating it it seems that the unlimited subscription which I´ve had for so many years (since 2011 if I´m not mistaken) is no longer available?!?!?!? What´s the deal with that? I refuse to upgrade ...
After months of Spam email from spotify, the latest got my attention: I would be charged monthly unless I cancelled. Trouble is, I've never registered or used Spotify until after asking a password reset sent to my email. There's a credit card attache...
Hello, My daughter has Spotify on her tablet. The app has her logged in through Facebook (shows her name and profile picture) but there is no way to access her account to make changes (ex. cancel the Premium subscription) from the app. When she tries...
So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have some music at least and went to resubscribe but I am...
Hello, i got spotify premium, and i have followed the instructions on how to change country. I click on update payment information or what ever it says. And then i click on change country, and i select Sweden. After that, all it does is load, nothing...
As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I cancelled the 2 member account but nevertheless I stil...
So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and because I installed Spotify onto my Mac system my La...
Why am I getting absolutely no help from spotify? Quick enough to make mistakes but not helping at all! And yes I have sent countless emails both in reply to one email I received back and also in contact forms but.....nothing! I will be cancelling my...
Hi, I've been trying to update my credit card details, as my credit card is about to expire. But everytime I click on update details, I get an error message stating, something went wrong.I tried different browsers (chrome, firefox, IE), cleared the c...
Hey, iam from germany and 4 or 5 years ago i subscribed to spotify premium. One year ago i moved to austria and couldnt use spotify because i had no compatible device... Iam still paying the premium every month but iam not Registered as a pemium User...