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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1499 Views
  • 0 replies
  • 7 likes
  • Security
  • 1499 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445341 Views
  • 970 replies
  • 108 likes
  • Account
  • 445341 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198785 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198785 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108105 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108105 Views
  • 70 replies
  • 11 likes

Changing payment method

Can I pay through my iTunes account and if so how do I change it?

  • Casual Listener
  • Can I pay through my iTunes account and if so how do I change it?
  • Bittencourt
  • Spotify Star
  • 358 Views
  • 6 replies
  • 0 likes
  • Other
  • 358 Views
  • 6 replies
  • 0 likes

Spotify skipping to next track

Can't play any music on spotify because it keeps skipping to a random track. it's been doing this for weeks now. desktop

  • Casual Listener
  • Can't play any music on spotify because it keeps skipping to a random track. it's been doing this for weeks now. desktop
  • Nico
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Subscription
    Unlimited
  • 232 Views
  • 1 replies
  • 0 likes

Why am I being charged for premium?

I recently checked my bank account and I have been charged £9.99 for spotify premium, I checked my subscription and as I thought I don't have Spotify premium.

  • Newbie
  • I recently checked my bank account and I have been charged £9.99 for spotify premium, I checked my subscription and as I thought I don't have Spotify premium.
  • driveflanger
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

I cancel my Premium and Im still paying

Hello, Not long ago, like a month, I cancelled my Premium and I can't cancel it anymore, not on the website. But yesterday, 07-01-2016, I saw that I'm still paying for Premium. I would like to know why I payed and if I can get my money back because I...

  • Newbie
  • Hello,   Not long ago, like a month, I cancelled my Premium and I can't cancel it anymore, not on the website. But yesterday, 07-01-2016, I saw that I'm still paying for Premium. I would ...
  • Foxylady8238
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Appearing to be logging in from a different country

m trying to log into the spotify app on my tablet but it keeps telling me that I am trying to log in from a different country. I have looked at my account and it says I am in the UK. I am in Ireland and made my account in Ireland so why it says UK is...

  • Casual Listener
  • m trying to log into the spotify app on my tablet but it keeps telling me that I am trying to log in from a different country. I have looked at my account and it says I am in the UK. I am in Ireland ...
  • Steph_B
  • Roadie
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 321 Views
  • 3 replies
  • 0 likes

Paid £4.99 for Premium, now I gotta pay £9.99 because of new payment method.

Hi, Since I changed payment method my premium account is paused, If I want to renew it I gotta pay £9.99 /month.I paid £4.99 /month before this issue, I didn't get any notifications about the new price so I assume the £9.99 is only for new users.Can ...

  • Casual Listener
  • Hi,  Since I changed payment method my premium account is paused, If I want to renew it I gotta pay £9.99 /month. I paid £4.99 /month before this issue, I didn't get any notifications about th...
  • thevincecarter
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 209 Views
  • 2 replies
  • 0 likes

Malicious behavior of a Spotify employee

I had noticed some un-authorized activity on my Spotify account.So, as people do, changed my password and used the "Sign out everywhere." option.Then, after securing my email, facebook and other services, I started investigating.After making sure the...

  • Newbie
  • I had noticed some un-authorized activity on my Spotify account. So, as people do, changed my password and used the "Sign out everywhere." option. Then, after securing my email, facebook and othe...
  • OviiiOne
  • Community Legend
  • 267 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 267 Views
  • 3 replies
  • 0 likes

spotify you need to change the artist on my song!

I am very upset to say that I have recently added a song to spotify and they put it under the wrong artist,I need this fixed emediately as you can understand this is a big issue for my self and spirit as well.If you would search HTC and see the most ...

  • Casual Listener
  • I am very upset to say that I have recently added a song to spotify and they put it under the wrong artist, I need this fixed emediately as you can understand this is a big issue for my self and spi...
  • HTCtheRapper
  • Casual Listener
  • 147 Views
  • 1 replies
  • 0 likes
  • Other
  • 147 Views
  • 1 replies
  • 0 likes

Tengo un problema con mi plan familiar

Por error configure para 4 miembros cuando realmente queria comprar el plan familiar de 5 miembros, que puedo hacer para crecer el plan?

  • Newbie
  • Por error configure para 4 miembros cuando realmente queria comprar el plan familiar de 5 miembros, que puedo hacer para crecer el plan?
  • Steph_B
  • Roadie
  • 684 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 684 Views
  • 4 replies
  • 0 likes

plan familiar

hola, mi hermano tenia cuenta premium y yo no teniahe creado un plan familiar y le he agregado (él no se ha dado de baja en premium)le seguirán cobrando? no se ha cancelado. supongo que no ya que a mi me han cobrado 15 eurosgracias

  • Visitor
  • hola, mi hermano tenia cuenta premium y yo no tenia he creado un plan familiar y le he agregado (él no se ha dado de baja en premium) le seguirán cobrando? no se ha cancelado. supongo que no y...
  • user-removed
  • Not applicable
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Re: DELETE ACCOUNT

Spotify says I have the free subscription but I am getting charged every month. This is becoming very frustrating, as I can't afford it anymore. It appears I am not alone, so why won't they do something? HEY SPOTIFY, HELP US OUT HERE? AND DON'T OFFER...

  • Newbie
  • Spotify says I have the free subscription but I am getting charged every month. This is becoming very frustrating, as I can't afford it anymore.    It appears I am not alone, so why won't...
  • Ox1
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Delete my Spotify account

Hola, hace ya un tiempo que he querido eliminar mi cuenta de Spotify, ya he mandado muchisimos mensajes para eliminar mi cuenta y nadie me responde (desde el 6 de enero); lo que quiero saber es que si alguien de aqui me pudiera ayudar porque el perso...

  • Visitor
  • Hola, hace ya un tiempo que he querido eliminar mi cuenta de Spotify, ya he mandado muchisimos mensajes para eliminar mi cuenta y nadie me responde (desde el 6 de enero); lo que quiero saber es que s...
  • smcclay11
  • Newbie
  • 474 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 474 Views
  • 6 replies
  • 0 likes

Spotify Premium

I used a gift card on my account on Dec. 25 for a 3 month subscription. Both desktop and phone versions are now showing free as of Jan. 8.

  • Newbie
  • I used a gift card on my account on Dec. 25 for a 3 month subscription. Both desktop and phone versions are now showing free as of Jan. 8.
  • lavinius
  • Newbie
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Being charged on Spotify

I got the 30 day free trial on Spotify and I made sure I canceled it on the due date the charge was going to renew and now it says "your subscription will end on 12/01/16" and my account still says "premium" and I got charged 9.99 I do not want to co...

  • Newbie
  • I got the 30 day free trial on Spotify and I made sure I canceled it on the due date the charge was going to renew and now it says "your subscription will end on 12/01/16" and my account still says "...
  • OviiiOne
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Charged for free 30 days!

Hi, I just signed up for myself and a family member for the free 30 day trial but my account is saying I will be charged the full €14.99 next week on 12th Jan.

  • Casual Listener
  • Hi, I just signed up for myself and a family member for the free 30 day trial but my account is saying I will be charged the full €14.99 next week on 12th Jan.
  • Bittencourt
  • Spotify Star
  • 283 Views
  • 5 replies
  • 0 likes
  • Free
    Subscription
  • 283 Views
  • 5 replies
  • 0 likes

I paid the $0.99 and i still a free user

I want to talk with someone to solve this problem... Thanks

  • Casual Listener
  • I want to talk with someone to solve this problem... Thanks
  • Sumppa
  • Casual Listener
  • 311 Views
  • 7 replies
  • 0 likes
  • Account
    Free
  • 311 Views
  • 7 replies
  • 0 likes

Upgraded, got an error.. 4 charges no premium

I upgraded using thebthree months primo, got a page error... However now I hace four 9.07 charges and my account had not upgraded o premium

  • Newbie
  • I upgraded using thebthree months primo, got a page error... However now I hace four 9.07 charges and my account had not upgraded o premium
  • Steph_B
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • Premium
  • 126 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

Hey my name is Hussain Ahmed you guys keep taking money from my credit card but I'm big beefing premium service ? Why is that ?

  • Newbie
  • Hey  my name is Hussain Ahmed  you guys keep taking money from my credit card but I'm big beefing premium service ? Why is that ?
  • Davidmward-ie
  • Newbie
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Spotify will not connect with Facebook account

Whenever I have tried to connect my Spotify and Facebook together via Spotify by clicking the "connect to Facebook" button I'm brought to the Facebook app, but then all I see is a white screen for a few seconds and then I'm taken back to Spotify.I ha...

  • Newbie
  • Whenever I have tried to connect my Spotify and Facebook together via Spotify by clicking the "connect to Facebook" button I'm brought to the Facebook app, but then all I see is a white screen for a ...
  • Steph_B
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

DELETE ACCOUNT

No matter how many times I email suppotsportify I only get an email saying check these out first. Does anybody know how to delete an account permanently? Anybody?

  • Visitor
  • No matter how many times I email suppotsportify I only get an email saying check these out first. Does anybody know how to delete an account permanently? Anybody?
  • Lolloz
  • Newbie
  • 231 Views
  • 2 replies
  • 0 likes
  • Account
  • 231 Views
  • 2 replies
  • 0 likes