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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83664 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
105019 Views
10 replies
3 likes
I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?
I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?
Roadie
524 Views
1 replies
0 likes
Hi, I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was issued." Card is issued by a US bank and Spotify has launched...
Hi, I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was i...
Roadie
293 Views
1 replies
0 likes
I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.
I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.
Roadie
289 Views
1 replies
0 likes
Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through on the website, but it went through on my bank acc...
Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through...
Roadie
231 Views
1 replies
0 likes
None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I contacted support when the website had nothing to h...
None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I ...
Roadie
288 Views
1 replies
0 likes
1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I just kept getting an error with paypal, or it just wou...
1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I jus...
Roadie
257 Views
1 replies
0 likes
OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to access what I just bought does anyone know how to do ...
OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to ac...
Roadie
523 Views
1 replies
0 likes
I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address.Both of our accounts are situated in Brazil and when I try to change her postal code it keeps saying that I have to choose a country, but that...
I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address. Both of our accounts are situated in Brazil and when I try to change her postal code it...
Roadie
296 Views
1 replies
0 likes
I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 months went and where $13 went to. This is what I was...
I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 mo...
Not applicable
631 Views
2 replies
0 likes
Help!I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish telephone number, second of all I am in Sweden, and not "...
Help! I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish tele...
Casual Listener
339 Views
2 replies
0 likes
Hi! If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ? Thx
Hi! If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ? Thx
Community Legend
219 Views
1 replies
0 likes
I forgot my password and i think the e-mail adres that is used by my account is a old one? what should i do now?
I forgot my password and i think the e-mail adres that is used by my account is a old one? what should i do now?
Not applicable
327 Views
2 replies
0 likes
Hi there,I am trying to change my country from UK to Ireland, yet when i try to do so it is telling me that the card i am using is issued in The united kingdom. This is not the case. Can somebody from support rectify this issue please. Regards Dave
Hi there, I am trying to change my country from UK to Ireland, yet when i try to do so it is telling me that the card i am using is issued in The united kingdom. This is not the case. Can somebody f...
Not applicable
383 Views
2 replies
0 likes
I just signed up for the sudent discount. After it asked for my credit card information, the next page asked what college I go to. I typed in Joliet Junior College and then it said that it was not an accurate school. So I refreshed my page and it too...
I just signed up for the sudent discount. After it asked for my credit card information, the next page asked what college I go to. I typed in Joliet Junior College and then it said that it was not an...
Not applicable
397 Views
2 replies
0 likes
I went to sign up for student but it didnt let me but i was still charged the $5.42?!
I went to sign up for student but it didnt let me but i was still charged the $5.42?!
Not applicable
265 Views
1 replies
0 likes
Hi, i just reset my smartphone moto g3, and when i entered to my account of spotify it doesent show me the premium and my playlist. But when i sign in from my pc, my account is premium and it shows my playlist. Please help.Sory for my english, i'm fr...
Hi, i just reset my smartphone moto g3, and when i entered to my account of spotify it doesent show me the premium and my playlist. But when i sign in from my pc, my account is premium and it shows m...
Not applicable
222 Views
1 replies
0 likes
My facebook is connected to my old Spotify account but I would like it to be connected to my new Spotify account. How can I unlink my Facebook from my old spotify account and connect it with the new one?? It's annoyingly difficult..
My facebook is connected to my old Spotify account but I would like it to be connected to my new Spotify account. How can I unlink my Facebook from my old spotify account and connect it with the new ...
Not applicable
239 Views
1 replies
0 likes
I purchased Spotify premium for the 3 month deal of $0.99 but my credit card has been charged $12.99. Why is this?
I purchased Spotify premium for the 3 month deal of $0.99 but my credit card has been charged $12.99. Why is this?
Casual Listener
681 Views
10 replies
0 likes
Last night I attempted to purchase Spotify premium. It said I would pay $4.99, so I entered my card, and hit confirm purchase. It then took me back to where I entered my name and school. I was never emailed a receipt. I looked at my bank statement an...
Last night I attempted to purchase Spotify premium. It said I would pay $4.99, so I entered my card, and hit confirm purchase. It then took me back to where I entered my name and school. I was never ...
Newbie
5117 Views
6 replies
0 likes
I purchased a gift card so my son can upgrade to Spotify premium. I upgraded his account at $12.99 a month and then I put in the gift card but it was rejected because it's saying he already has premium? Isn't that what the gift card is for? I'm very ...
I purchased a gift card so my son can upgrade to Spotify premium. I upgraded his account at $12.99 a month and then I put in the gift card but it was rejected because it's saying he already has premi...
Composer
298 Views
1 replies
0 likes
