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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222686 Views
  • 731 replies
  • 70 likes
  • Account
  • 222686 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111653 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111653 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58751 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58751 Views
  • 61 replies
  • 8 likes

Charged for 3 month at one time

Hello I got charged for 3 month subscription at the 29. of october, and I don´t even want to be a premium member. How can I delete my membership and get the money back? I have attached a note from my online bank, where you can see that I have been ch...

  • Newbie
  • Hello   I got charged for 3 month subscription at the 29. of october, and I don´t even want to be a premium member. How can I delete my membership and get the money back?   I have attac...
  • 181 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 0 replies
  • 0 likes

subscribe for 2 months trial but come out as 1 month

Hi,I subsribed for the 2 months premium trial that is being offered currently until 5-Nov, but after done registering it stated that my premium is only up til Dec-15 (1 month).Is the 2 months trial is specifically for certain region? Thank you.

  • Newbie
  • Hi, I subsribed for the 2 months premium trial that is being offered currently until 5-Nov, but after done registering it stated that my premium is only up til Dec-15 (1 month). Is the 2 months tri...
  • 120 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 120 Views
  • 0 replies
  • 0 likes

Transfer Facebook Info

I made my spotify account and made it premium all before connecting it to Facebook. Even though it is linked to my Facebook, it still shows my username and generic profile picture from the independant account. I know for sure it is linked, but is the...

  • Newbie
  • I made my spotify account and made it premium all before connecting it to Facebook.  Even though it is linked to my Facebook, it still shows my username and generic profile picture from the inde...
  • 111 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 111 Views
  • 0 replies
  • 0 likes

I've deleted my Facebook and had to create a new Spotify account, how can I transfer everything?

The FB account that was linked to my Spotify has been deleted and I want to make a new Spotify and transfer my Premium and playlists. I've seen responses on the forums but they only lead me around in circles and there's been no actual solution offere...

  • Casual Listener
  • The FB account that was linked to my Spotify has been deleted and I want to make a new Spotify and transfer my Premium and playlists. I've seen responses on the forums but they only lead me around in...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Was charged the 5.99 but didnt autherize

I was charged the monthly price but still asks me to go premium. I didn't even sign up....But since I'm being charged I can't change songs while being played. How can I cancel

  • Newbie
  • I was charged the monthly price but still asks me to go premium. I didn't even sign up.... But since I'm being charged I can't change songs while being played. How can I cancel
  • 264 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 264 Views
  • 0 replies
  • 0 likes

I have premium, but client still says Free.

Spotify client on PC says "Spotify Free" but when I check my account it says I have Spotify Premium on the website.I still get adds and can not enable high quality streaming.I logged out and logged back in with no result. I uninstalleed and reinstall...

  • Newbie
  • Spotify client on PC says "Spotify Free" but when I check my account it says I have Spotify Premium on the website. I still get adds and can not enable high quality streaming. I logged out and logg...
  • aznfoo
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Premium
  • 269 Views
  • 1 replies
  • 0 likes

account theft

my account has been stolen. Someone has logged in and changed my email and password. I can still log in via facebook, but obviously can't change the email without their new, fraudulent password. I've contacted spotify using the email generated when a...

  • Casual Listener
  • my account has been stolen. Someone has logged in and changed my email and password. I can still log in via facebook, but obviously can't change the email without their new, fraudulent password. I've...
  • 162 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 162 Views
  • 0 replies
  • 0 likes

Solved!! Can't 're-authorise' my spotify account for Sonos.

Sonos is saying that I need to authorize my spotify account when I have done so successfully many times?

  • Newbie
  • Sonos is saying that I need to authorize my spotify account when I have done so successfully many times? 
  • margjones10
  • Newbie
  • 13436 Views
  • 8 replies
  • 0 likes
  • 13436 Views
  • 8 replies
  • 0 likes

nobody can find my username

Hello, i subscribed a new premium account but anyone can find my username when try to search me an in my profile i cant see the "folder" followers... what is the problem?thanks to anyone tries to help me

  • Newbie
  • Hello, i subscribed a new premium account but anyone can find my username when try to search me an in my profile i cant see the "folder" followers...  what is the problem? thanks to anyone tri...
  • 141 Views
  • 0 replies
  • 0 likes
  • Account
  • 141 Views
  • 0 replies
  • 0 likes

Transfer subscription to another account

Is it possible for me to transfer my subscription on this user to my other?I accidentally purchased Premium for this account since the accounts use the same email. This is my old user I used before I connected my Facebook to Spotify. Now I really wan...

  • Newbie
  • Is it possible for me to transfer my subscription on this user to my other? I accidentally purchased Premium for this account  since the accounts use the same email. This  is my old user I...
  • 263 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 263 Views
  • 0 replies
  • 0 likes

cant log into my premium account!

Ive had spotify for ages, its always been connected to my ipad. However my ipad has logged me out and now my username and password wont be accepted. What i didnt realise is that i had this free account that is also linked to the same email address i ...

  • Casual Listener
  • Ive had spotify for ages, its always been connected to my ipad. However my ipad has logged me out and now my username and password wont be accepted. What i didnt realise is that i had this free accou...
  • sueruschneider
  • Newbie
  • 247 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 247 Views
  • 4 replies
  • 0 likes

Applying a Student Discount to an existing Premium account ?

I have had a Premium account for 5 years.For the last 2 years, I have also had the UK student discount, reducing the cost from £9.99 to £4.99.Last month, my cost increased from £4.99 back to £9.99 again.I'm still a student, so how can I apply my NUS ...

  • Newbie
  • I have had a Premium account for 5 years. For the last 2 years, I have also had the UK student discount, reducing the cost from £9.99 to £4.99. Last month, my cost increased from £4.99 back to £9.9...
  • 167 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 167 Views
  • 0 replies
  • 0 likes

Spotify won't log out of my Samsung TV app

Hi. Someone logged on to their Spotify account on my Samsung TV app, but now I want to use my own account instead. The problem is that the app keeps crashing when I'm trying to log out of the other account. I don't know this person, so I can't tell h...

  • Newbie
  • Hi. Someone logged on to their Spotify account on my Samsung TV app, but now I want to use my own account instead. The problem is that the app keeps crashing when I'm trying to log out of the other a...
  • 553 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 553 Views
  • 0 replies
  • 0 likes

Cannot subscribe with Visa card

I got a message last week that said that Spotify has had trouble charging my Visa, but I've been using it all week everywhere else just fine. Every time I try and resubscribe on the Spotify site, it says there's an issue with my card, but I called my...

  • Casual Listener
  • I got a message last week that said that Spotify has had trouble charging my Visa, but I've been using it all week everywhere else just fine.  Every time I try and resubscribe on the Spotify sit...
  • brandonbarnett
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 202 Views
  • 2 replies
  • 0 likes

Solved!! Need access on LG 4K TV

We just bought the LG 4K resolution 60in TV, and when I log in after downloading the app onto my TV, I get a notification saying I need to purchase a Premium subscription. I am already a premium subscriber so Im not sure why it's not accepting my log...

  • Casual Listener
  • We just bought the LG 4K resolution 60in TV, and when I log in after downloading the app onto my TV, I get a notification saying I need to purchase a Premium subscription. I am already a premium subs...
  • angela198408
  • Casual Listener
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

I am a student trying to sign up for Spotify.

Every time I enter my card info it says "OPPS your credit card provider is having a bad day." Or something like that. I even used a different card and it's still not working.

  • Casual Listener
  • Every time I enter my card info it says "OPPS your credit card provider is having a bad day." Or something like that. I even used a different card and it's still not working.
  • itstraviee
  • Casual Listener
  • 111 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Account seems to have been deleted?

Anyone else wake up to find there account seems to be gone? I created this one just so i could ask this question. I am a premium member and i login through facebook. Woke up today and im logged out on all my devices and cannot log back in. Cant recov...

  • Visitor
  • Anyone else wake up to find there account seems to be gone? I created this one just so i could ask this question. I am a premium member and i login through facebook. Woke up today and im logged out o...
  • Eterius
  • Casual Listener
  • 230 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 230 Views
  • 3 replies
  • 0 likes

Credit Card Charge

My credit card was charged 119.00 and I am looking for the customer service numbee because it is an invaild charge.

  • Newbie
  • My credit card was charged 119.00 and I am looking for the customer service numbee because it is an invaild charge.
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

doesn't recognize school name

So I tried to sign up for the student discount premium offer, and all was going well until it asked me for my school name. So I typed the name in and it popped up as an option but when I tried to click on it, it would disappear. So I manually typed i...

  • Newbie
  • So I tried to sign up for the student discount premium offer, and all was going well until it asked me for my school name. So I typed the name in and it popped up as an option but when I tried to cli...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Payed for premium still on free account

Dear,I was on spotify for a while (I shared this one with some friends) but we quit and I wanted to start my own account. I logged in with Facebook and the paymen was successful. Which is odd, because I could get the first month for free. When I star...

  • Newbie
  • Dear, I was on spotify for a while (I shared this one with some friends) but we quit and I wanted to start my own account. I logged in with Facebook and the paymen was successful. Which is odd, be...
  • 106 Views
  • 0 replies
  • 0 likes
  • Premium
  • 106 Views
  • 0 replies
  • 0 likes