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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287980 Views

529 replies

34 likes

Account
Free
  • 287980 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13641 Views

6 replies

11 likes

Security
  • 13641 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540610 Views

990 replies

114 likes

Account
  • 540610 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Login Issues

I am trying to login to spotify from my android phone. However, I keep getting a message 'you've already created an account with this email address.' Can anyone help me resolve this issue?

Newbie

I am trying to login to spotify from my android phone. However, I keep getting a message 'you've already created an account with this email address.' Can anyone help me resolve this issue?

149 Views

0 replies

0 likes

Login
Premium
  • 149 Views
  • 0 replies
  • 0 likes

User Name

Why do most of my friends that i follow have their complete names when you view their profile? ex. John DoeBut for my profile all you see is my user name. ex. johndoeso i guess what I'm asking is how do you get your full name to be your user name for...

Visitor

Why do most of my friends that i follow have their complete names when you view their profile? ex. John Doe But for my profile all you see is my user name. ex. johndoe so i guess what I'm...

AustinTanguay

Roadie

289 Views

1 replies

0 likes

Account
  • 289 Views
  • 1 replies
  • 0 likes

Bill to phone company

PLEASE PLEASE PLEASE add AT&T to your billing. Also when did premium go from $9.99 to $12.99? A bit steep but might consider coming back. Apple Music is where I am currently and it ROCKS!!! & cheaper than $potify.

Casual Listener

PLEASE PLEASE PLEASE add AT&T to your billing. Also when did premium go from $9.99 to $12.99? A bit steep but might consider coming back. Apple Music is where I am currently and it ROCKS!!! &...

243 Views

0 replies

0 likes

Premium
  • 243 Views
  • 0 replies
  • 0 likes

Different song

I need to know how to use Spotify with only one username logged in on 3 different devices, do I get charged 3 times if I want to play different songs at the same time? Or do we just need to break the other two devices?

Visitor

I need to know how to use Spotify with only one username logged in on 3 different devices, do I get charged 3 times if I want to play different songs at the same time? Or do we just need to break the...

146 Views

0 replies

0 likes

Other
  • 146 Views
  • 0 replies
  • 0 likes

Solved!! Spotify (Error Code: 6) Startup

I am always getting this error when I try to startup spotify. I'm running Windows 8 64 bit version.It's no use to uinstall spotify, it works perhaps a few days before the error appears again. What can I do?This error just came after the spotify patch...

Visitor

I am always getting this error when I try to startup spotify. I'm running Windows 8 64 bit version. It's no use to uinstall spotify, it works perhaps a few days before the error appears again. What ...

ayuen43

Newbie

29343 Views

11 replies

2 likes

Account
Login
Other
  • 29343 Views
  • 11 replies
  • 2 likes

Trying to get Premium

So I'm at the purchase screen, it says 30-day free trial and 6.99 EUR monthly after that. So I chose payment by credit card and pressed the "Start trial, pay after 30 days" button, but nothing happens. What's going on?

Newbie

So I'm at the purchase screen, it says 30-day free trial and 6.99 EUR monthly after that. So I chose payment by credit card and pressed the "Start trial, pay after 30 days" button, but nothing happen...

189 Views

0 replies

0 likes

Premium
  • 189 Views
  • 0 replies
  • 0 likes

Playlist incomplete, over 100 songs gone

Hello, three days ago I lost about 100 songs from a playlist with no apparent reason. I created it 2012 and lost all tracks from Mid 2013 to the middle of December 2015.There are still 74 songs left. Is there any chance of getting them back? Its real...

Casual Listener

Hello,   three days ago I lost about 100 songs from a playlist with no apparent reason.  I created it 2012 and lost all tracks from Mid 2013 to the middle of December 2015. There are st...

metamo

Casual Listener

507 Views

3 replies

0 likes

Account
Other
  • 507 Views
  • 3 replies
  • 0 likes

I'm a premium member but the new price for signing up is only $11.99 and i'm paying $14.99

Hi guysIt doesn't seem fair that old premium members are paying $14.99 a month when you can now sign up for $11.99.Can I get an adjustment please on my monthly fee or am I better to cancel my subscription and then sign up again for the cheaper price?...

Newbie

Hi guys It doesn't seem fair that old premium members are paying $14.99 a month when you can now sign up for $11.99. Can I get an adjustment please on my monthly fee or am I better to cancel my sub...

145 Views

0 replies

0 likes

Premium
Subscription
  • 145 Views
  • 0 replies
  • 0 likes

Can't log into my account.

I can't log into spotify. I am also trying to get premium with the fido plan but it ain't working

Newbie

I can't log into spotify. I am also trying to get premium with the fido plan but it ain't working

179 Views

0 replies

0 likes

Login
Premium
  • 179 Views
  • 0 replies
  • 0 likes

Removing a PC

I signed into Spotify on my mother in law's computer once awhile back, and now it's as if our two accounts are linked. When I open Spotify on my phone it often shows that it's in use on her computer, Laura PC. We've both tried logging out on our resp...

Newbie

I signed into Spotify on my mother in law's computer once awhile back, and now it's as if our two accounts are linked. When I open Spotify on my phone it often shows that it's in use on her computer,...

KatesHere

Community Legend

225 Views

1 replies

0 likes

Account
Login
  • 225 Views
  • 1 replies
  • 0 likes

Subscription issues- possible fraud

I recently attempted to upgrade to premium with a student account to get the discounted monthly rate. I was denied this account for an issue in the personal information last week. Today I was billed for a premium subscription and haven't been able to...

Newbie

I recently attempted to upgrade to premium with a student account to get the discounted monthly rate. I was denied this account for an issue in the personal information last week. Today I was billed ...

KatesHere

Community Legend

188 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Completed Registration at $0.99, said "credit card" needed to be changed

I signed up for the $0.99 per month promotion on New Year's Eve, and it was confirmed that I did so on my account. I used a Visa Gift card (which at first had no issues being charged) and then a few days ago, it was said that the card could not be ch...

Casual Listener

I signed up for the $0.99 per month promotion on New Year's Eve, and it was confirmed that I did so on my account. I used a Visa Gift card (which at first had no issues being charged) and then a few ...

discodonson

Casual Listener

314 Views

2 replies

0 likes

Account
Premium
Subscription
  • 314 Views
  • 2 replies
  • 0 likes

Student Spotify premium

So I tired getting the student premium and I entered my credit card information and everything, after I finished with the rest of the the information for some reason it couldn't vilify it so I just got the normal premium instead. Later when I had che...

Newbie

So I tired getting the student premium and I entered my credit card information and everything, after I finished with the rest of the the information for some reason it couldn't vilify it so I just g...

kaadzie0

Newbie

235 Views

2 replies

1 likes

  • 235 Views
  • 2 replies
  • 1 likes

Premium Paused

My subscription ran out on Jan 16th and was unable to renew due to wrong credit card info on apple App store. I updated to new billing and the subscption renewed with apple receipt sent to my email but i am still unable to use my spotify premium, I h...

Newbie

My subscription ran out on Jan 16th and was unable to renew due to wrong credit card info on apple App store. I updated to new billing and the subscption renewed with apple receipt sent to my email b...

292 Views

0 replies

0 likes

Account
Premium
Subscription
  • 292 Views
  • 0 replies
  • 0 likes

Two accounts, same email

I created an account in Spotify with my email. Months later, I connected via Facebook and Spotify understood me as a new user. I already have all my music in the first account (email) but they won't let me connect my facebook to it. Somehow Spotify t...

Newbie

I created an account in Spotify with my email. Months later, I connected via Facebook and Spotify understood me as a new user. I already have all my music in the first account (email) but they won't ...

188 Views

0 replies

0 likes

Account
Login
  • 188 Views
  • 0 replies
  • 0 likes

Billing & Email Change

Hi,So I paid for my Spotify premium back in Late November, Early December with an iTunes card and it cut my premium short and I only got 2-3 weeks of listening. This isn't my first billing issue, and it doesn't help when I'm unable to even change my ...

Casual Listener

Hi, So I paid for my Spotify premium back in Late November, Early December with an iTunes card and it cut my premium short and I only got 2-3 weeks of listening. This isn't my first billing issue,...

219 Views

0 replies

0 likes

Account
Premium
Subscription
  • 219 Views
  • 0 replies
  • 0 likes

Any way to discontinue Family Plan to a Single/Premium Plan?

I have 2 members in my Family Plan (including myself) but the other user hardly uses Spotify. I would like to discontinue my Family Plan and go back to the Single/Premium plan I used to have. Any way I can do this? Thanks!canad1an_bacon

Newbie

I have 2 members in my Family Plan (including myself) but the other user hardly uses Spotify.  I would like to discontinue my Family Plan and go back to the Single/Premium plan I used to have. &...

209 Views

0 replies

0 likes

Subscription
  • 209 Views
  • 0 replies
  • 0 likes

premium subscriber, attempted to connect FB to account , second account created

Hi, Im already a subscriber to spotify premium and tried connecting myt account with my FB account and somehow a second account has been created and now people from FB are messaging me on the other account etc can i consolidate the two accounts? anyw...

Visitor

Hi,   Im already a subscriber to spotify premium and tried connecting myt account with my FB account and somehow a second account has been created and now people from FB are messaging me on th...

Cylucero

Newbie

185 Views

1 replies

0 likes

Account
Login
Premium
  • 185 Views
  • 1 replies
  • 0 likes

Upgrade using paypal on iphone 6s plus failed

I have trued to upgrade on my iphone 6s plus, using paypal to pay. I log into paypal and accept terms but it keeps sending me back to the start page without allowing me tobe upgraded to premium. Paypalacct is working on other purchases.Then, i tried ...

Casual Listener

I have trued to upgrade on my iphone 6s plus, using paypal to pay. I log into paypal and accept terms but it keeps sending me back to the start page without allowing me tobe upgraded to premium. Payp...

edtaylor201

Casual Listener

185 Views

2 replies

0 likes

Subscription
  • 185 Views
  • 2 replies
  • 0 likes

Customer support sent me here

I got a redeem code of Vodafone rewards as I choose the Spotify premium 30 days. Soo they sent me a code. And I've tried that code and it's telling me it's not valid. It's a brand new code. I've tried both lower case, higher case and even both togeth...

Newbie

I got a redeem code of Vodafone rewards as I choose the Spotify premium 30 days. Soo they sent me a code. And I've tried that code and it's telling me it's not valid. It's a brand new code. I've trie...

KatesHere

Community Legend

171 Views

1 replies

0 likes

Account
  • 171 Views
  • 1 replies
  • 0 likes