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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335212 Views
  • 890 replies
  • 105 likes
  • Account
  • 335212 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147870 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147870 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86044 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86044 Views
  • 68 replies
  • 9 likes

Account hacked or compromised!!

Hello! I have a huge problem! My account was hacked! I've used to pay a pre paid code to Spotify Premium, but at next day after payment, my account was deleted, compromised or banned somehow... I've have one account via Facebook (Nikolas Capucci), bu...

  • Newbie
  • Hello!   I have a huge problem!   My account was hacked! I've used to pay a pre paid code to Spotify Premium, but at next day after payment, my account was deleted, compromised or banne...
  • Oreste
  • Composer
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Using Premium

Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings out this offer to have three months of Premium for $0...

  • Newbie
  • Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings ou...
  • Oreste
  • Composer
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! I had to deactivate my facebook due to harassment.

I just upgraded to Spotify Premium a few days ago, but yesterday due to some harassment/stalking issues I deactivated my Facebook. I originally signed up with Spotify via Facebook. Is there a way to convert my account from a Facebook one to a regular...

  • Casual Listener
  • I just upgraded to Spotify Premium a few days ago, but yesterday due to some harassment/stalking issues I deactivated my Facebook. I originally signed up with Spotify via Facebook. Is there a way to ...
  • sista2012
  • Newbie
  • 529 Views
  • 7 replies
  • 0 likes
  • 529 Views
  • 7 replies
  • 0 likes

"Oops, seems your card or payment provider is having a bad day"

Ive been a Spotify Premium user for a couple of years now. A few weeks ago I changed the credit card tied to my account for auto-billing. Today I got an automated email saying the monthly automated billing process failed. I logged into my account to ...

  • Casual Listener
  • Ive been a Spotify Premium user for a couple of years now. A few weeks ago I changed the credit card tied to my account for auto-billing.   Today I got an automated email saying the monthly au...
  • Sly91
  • Regular
  • 465 Views
  • 11 replies
  • 1 likes
  • Subscription
  • 465 Views
  • 11 replies
  • 1 likes

No Discover Playlist on newish account?

I am using a new account that things have been imported into by Spotify support. It has been over a week and I am not seeing a Discover Playlist at all, and further my recommended playlists are way way off. Help me have the Discover playlist?

  • Gig Goer
  • I am using a new account that things have been imported into by Spotify support. It has been over a week and I am not seeing a Discover Playlist at all, and further my recommended playlists are way w...
  • Oreste
  • Composer
  • 114 Views
  • 1 replies
  • 0 likes
  • Other
  • 114 Views
  • 1 replies
  • 0 likes

Uv been charged as premium but it is no activated

Hi, I paid with my credit card the 3 month offer and My account didn't upgrade to premium. I used Visa and I have the payment receipt. Can you please tell me how to solve this? I already sing out and in several times and nothing changed. Thanks

  • Regular
  • Hi, I paid with my credit card the 3 month offer and My account didn't upgrade to premium. I used Visa and I have the payment receipt. Can you please tell me how to solve this? I already sing out and...
  • Jolly_Jas
  • Newbie
  • 281 Views
  • 7 replies
  • 0 likes
  • Premium
  • 281 Views
  • 7 replies
  • 0 likes

Delete Facebook Linked Account

Hello, I would like to delete my Facebook linked Spotify account. How do I do that? I contacted customer support, but never heard back from them. Any help would be appreciated! Thanks!

  • Newbie
  • Hello, I would like to delete my Facebook linked Spotify account. How do I do that? I contacted customer support, but never heard back from them.   Any help would be appreciated!  Thanks!
  • sebastiankreuz
  • Spotify Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Music Website Account

I own and run a music website called Linear Live (www.linearlive.com). How do I go about creating a Spotify account for this business? I want to use it to share playlists with our readers, similar to accounts such as Stereogum or Pitchfork have. Plea...

  • Regular
  • I own and run a music website called Linear Live (www.linearlive.com). How do I go about creating a Spotify account for this business? I want to use it to share playlists with our readers, similar to...
  • sebastiankreuz
  • Spotify Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
  • 95 Views
  • 1 replies
  • 0 likes

Giving Spotify Premium as a gift, using the .99 for 3 month offer

Hi, I've looked on the Spotify website as way to give Spotify Premium as a gift to someone for a year and it looks like the 12 month Premium gift is $120 or something like that..but I would like to give it as a gift to someone and yet take advantage ...

  • Casual Listener
  • Hi, I've looked on the Spotify website as way to give Spotify Premium as a gift to someone for a year and it looks like the 12 month Premium gift is $120 or something like that..but I would like to g...
  • sebastiankreuz
  • Spotify Legend
  • 830 Views
  • 3 replies
  • 0 likes
  • Premium
  • 830 Views
  • 3 replies
  • 0 likes

No longer subscribed

I have subscribed for a long period of time. Suddenly now I am a free user and cannot get a subscribed service yet still paying for one. I will stop this shortly unless this is fixed.I've left messages but no response! PLEASE HELP!!!!

  • Casual Listener
  • I have subscribed for a long period of time. Suddenly now I am a free user and cannot get a subscribed service yet still paying for one. I will stop this shortly unless this is fixed. I've left me...
  • user-removed
  • Not applicable
  • 169 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 3 replies
  • 0 likes

Pago promoción colombia

Estoy intentando suscribirme a la promoción de 3meses por 1000 pesos en colombia y cuando voy a pagar usando tarjeta debito me aparecen sólo las opciones de valores mensuales o trimestrales pero no me aparece para realizar el pago de la promoción

  • Newbie
  • Estoy intentando suscribirme a la promoción de 3meses por 1000 pesos en colombia y cuando voy a pagar usando tarjeta debito me aparecen sólo las opciones de valores mensuales o trimestrales pero no m...
  • OviiiOne
  • Community Legend
  • 599 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 599 Views
  • 4 replies
  • 0 likes

PC playlist doesn't have all songs on phone playlist

I create my playlists on my PC. When I am at the gym and listen to my playlists, they do not have all the songs that I've added from my PC. Is this a known issue? Am I missing a setting?

  • Regular
  • I create my playlists on my PC.  When I am at the gym and listen to my playlists, they do not have all the songs that I've added from my PC.  Is this a known issue?  Am I missing a set...
  • 105 Views
  • 0 replies
  • 0 likes
  • Account
  • 105 Views
  • 0 replies
  • 0 likes

Account merging issue :(

Hello!I had a free account using my Facebook (Frankie Santore) then apparently made a premium using Thirdfrank.... I want them together, if that's possible? I'd like to have my Facebook be my premium if possible.What do I do lol?

  • Newbie
  • Hello! I had a free account using my Facebook (Frankie Santore) then apparently made a premium using Thirdfrank.... I want them together, if that's possible? I'd like to have my Facebook be my premi...
  • limegroove
  • Regular
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
  • 113 Views
  • 1 replies
  • 0 likes

Delete Account

I've been trying to delete my account and both times I've tried, I've gotten a message that sends me here (?)

  • Visitor
  • I've been trying to delete my account and both times I've tried, I've gotten a message that sends me here (?)
  • Yw82
  • Newbie
  • 236 Views
  • 2 replies
  • 0 likes
  • Account
  • 236 Views
  • 2 replies
  • 0 likes

bought the spotify premium for 3 months

i bought the spoitify premium for three months on my samsung note 4 with paypal and never recieved spotify recipt but it was taken out and my spotify account is still free. none of your answers have helped and i need customer service. i do not think ...

  • Casual Listener
  • i bought the spoitify premium for three months on my samsung note 4 with paypal and never recieved spotify recipt but it was taken out and my spotify account is still free. none of your answers have ...
  • 1253459613
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 147 Views
  • 2 replies
  • 0 likes

Can't Log in to Spotify app but I can log in to help site

Spotify was working perfectly fine yesterday but after I got off of work, I got into my car and turned Spotify on and it logged me out of my account. I tried logging back in and it said I was using an invalid password. I also tried logging in through...

  • Casual Listener
  • Spotify was working perfectly fine yesterday but after I got off of work, I got into my car and turned Spotify on and it logged me out of my account. I tried logging back in and it said I was using a...
  • teknix420
  • Casual Listener
  • 119 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 119 Views
  • 2 replies
  • 0 likes

Solved!! Login

When I try to log in I get the following message "Login failed". "You have already created an account with this email address"

  • Casual Listener
  • When I try to log in I get the following message "Login failed". "You have already created an account with this email address"
  • McB69
  • Casual Listener
  • 270 Views
  • 3 replies
  • 0 likes
  • Login
  • 270 Views
  • 3 replies
  • 0 likes

Account

My Premium Account does not work if I dont have internet

  • Casual Listener
  • My Premium Account does not work if I dont have internet
  • jonasherdegen
  • Community Legend
  • 226 Views
  • 4 replies
  • 0 likes
  • Account
  • 226 Views
  • 4 replies
  • 0 likes

Refund for Premium service

I recently bought the premium sevice for 9.99 for 3 months. Thought this was a good deal. I bought it the other day. Well i logged in today to see that the same plan is now 0.99 for 3 months!! I would like to take advantage of this deal! I have been ...

  • Newbie
  • I recently bought the premium sevice for 9.99 for 3 months. Thought this was a good deal. I bought it the other day. Well i logged in today to see that the same plan is now 0.99 for 3 months!! I woul...
  • OviiiOne
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Spotify Community: Accepted Solutions not tracked properly.

Yesterday, one of my comments on a post in the community got marked as an "Accepted Solution". When I look at my community statistics, the "Number of accepted solutions" count didn't go up by one (should be two, but it's one), and neither did my Badg...

  • Roadie
  • Yesterday, one of my comments on a post in the community got marked as an "Accepted Solution".  When I look at my community statistics, the "Number of accepted solutions" count didn't go up by o...
  • KatesHere
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • Account
  • 256 Views
  • 3 replies
  • 0 likes