Accounts

Endless Spotify Loop?

I can't seem to get spotify premium, every time I try paying with paypal it redirects me to the previous page asking me which payment method I'm using. I've tried on both chrome and firefox.

Where can I see until what date I have spotify premium?

Please reset devices for me

I logged onto my Spotify on a friends phone and now he keeps kicking me off to play his music. I want my Spotify logged out everywhere. Thanks

Tried contact form 4x

Dear Spotify, I can't get into my old account, even though I have a new facebook account. I would like to get my old spotify music connected to my new facebook account or just a current email address. I have tried the contact form 4 times. Please hel...

Charged 3 times!

I have been charged 3 times within the past week, not only jut that when I signed up for premium it was only suppose to be 9.99 and I've been getting charged 12.99!

Tried to get premium 3 times

Hello everybody,I tried to subscribe 3 times today. Every time I try this, I got an error like "there is a problem with your bank". Then I thought it was kinda usual error and tried to subscribe again. There is not any subscription on my account. But...

3 months Offer no longer available

Hello, I am triying to suscribe the offer to get a premium account for 0,99Euros for free months but a spotify message noticed I have already suscribed such offer while it is not true. Indeed few days ago, I got acces to the page but did not get the ...

how to cancel

Well I managed to cancel my Premium subscription. Here's how. I cancelled my debit card. (I called my bank, said I lost it, getting a new one in the mail) Spotify sent me emails saying my automatic payment failed and asked me to updated my payment me...

PROBLEMA COM PAGAMENTO VIA BOLETO//PROBLEM WITH PAYMENT

Efetuei o pagamento, por meio de boleto bancario, porém continuo como ususario free, peço, por gentileza que me ajudem! Segue anexo comprovante de pagamento. Efetuei payment through banking billet, but still as ususario free, I ask, please to help me...

Repeated charges

Earlier today I upgraded my account with the student discount option. However my card has now been charge 3 times. How do I get my money back?

Student Discount

I am a student and was charged 9.99 last month when I am signed up under the discount, why is this? can i get a refund?

I paid 9,99€ instead of 0,99€

Hey,Yesterday, I subscribed to Prenium with the special offer of 0,99€ a month but I was debited of 9,99€ (normal offer) instead of 0,99€.How can I be rembourse ?ThanksGuillaumeGood

Was Charged $4.99 but still see spotify free?

I Applied for Spotify student discount and was charged but my account still say's I'm a free user?

Someone has hacked my account

Ok so some moron has hacked my account and i am now powerless. I cant change the password or any of the details as i dont know what the password they have set is, i use facebook to log in but it doesn't seem to be that password. Ive sent a support em...

Credit info

Hi i want to remove all of my credit card info from spotify..how do i find out if it has been removed? And how can i delete the info?

Can't Reach My Account

Hello everyone.I opened my first Spotify account with Facebook as free. Then i opened my second account without Facebook and it's premium I use it about over one year and then i connected with Facebook again because for profile photo and private name...

Changing Country and Currency

I created a Spotify Premium account while in the US, but am now in Canada. I'd like to pay in CAD instead of USD. If I change my country and payment settings will I be charged in CAD currency and pricing? (I'm currently paying USD converted from CAD ...

Cancel Subscription

Hi, this is my third topic about this. Please help me, i don't have any login info for my premium account, the only info i have is the credit card info used on the payment. IT"S A SHAME THAT A SERVICE LIKE THIS CAN BE SO UNFRIENDLY. These are links f...

Can't pay with my card and paypal.

Hello, I cannot pay with paypal or either my card, but i do have money on both and my card working perfectly on other shops. Im on free but want to upgrade to premium. It says like this "Hoppsan! Det verkar som att din betaltjänst har en dålig dag. O...

my premium has dissapeared

I have purchased the premium on the 25th of this month but today has disappeared and the account come back to free, without reason , what I should do?