Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello! I have a huge problem! My account was hacked! I've used to pay a pre paid code to Spotify Premium, but at next day after payment, my account was deleted, compromised or banned somehow... I've have one account via Facebook (Nikolas Capucci), bu...
Hello. I am very disappointed because I signed up for Premium on a free 30-day trial and I canceled a few days before they were going to begin charging me. No sooner than I do that, Spotify brings out this offer to have three months of Premium for $0...
I just upgraded to Spotify Premium a few days ago, but yesterday due to some harassment/stalking issues I deactivated my Facebook. I originally signed up with Spotify via Facebook. Is there a way to convert my account from a Facebook one to a regular...
Ive been a Spotify Premium user for a couple of years now. A few weeks ago I changed the credit card tied to my account for auto-billing. Today I got an automated email saying the monthly automated billing process failed. I logged into my account to ...
I am using a new account that things have been imported into by Spotify support. It has been over a week and I am not seeing a Discover Playlist at all, and further my recommended playlists are way way off. Help me have the Discover playlist?
Hi, I paid with my credit card the 3 month offer and My account didn't upgrade to premium. I used Visa and I have the payment receipt. Can you please tell me how to solve this? I already sing out and in several times and nothing changed. Thanks
Hello, I would like to delete my Facebook linked Spotify account. How do I do that? I contacted customer support, but never heard back from them. Any help would be appreciated! Thanks!
I own and run a music website called Linear Live (www.linearlive.com). How do I go about creating a Spotify account for this business? I want to use it to share playlists with our readers, similar to accounts such as Stereogum or Pitchfork have. Plea...
Hi, I've looked on the Spotify website as way to give Spotify Premium as a gift to someone for a year and it looks like the 12 month Premium gift is $120 or something like that..but I would like to give it as a gift to someone and yet take advantage ...
I have subscribed for a long period of time. Suddenly now I am a free user and cannot get a subscribed service yet still paying for one. I will stop this shortly unless this is fixed.I've left messages but no response! PLEASE HELP!!!!
Estoy intentando suscribirme a la promoción de 3meses por 1000 pesos en colombia y cuando voy a pagar usando tarjeta debito me aparecen sólo las opciones de valores mensuales o trimestrales pero no me aparece para realizar el pago de la promoción
I create my playlists on my PC. When I am at the gym and listen to my playlists, they do not have all the songs that I've added from my PC. Is this a known issue? Am I missing a setting?
Hello!I had a free account using my Facebook (Frankie Santore) then apparently made a premium using Thirdfrank.... I want them together, if that's possible? I'd like to have my Facebook be my premium if possible.What do I do lol?
I've been trying to delete my account and both times I've tried, I've gotten a message that sends me here (?)
i bought the spoitify premium for three months on my samsung note 4 with paypal and never recieved spotify recipt but it was taken out and my spotify account is still free. none of your answers have helped and i need customer service. i do not think ...
Spotify was working perfectly fine yesterday but after I got off of work, I got into my car and turned Spotify on and it logged me out of my account. I tried logging back in and it said I was using an invalid password. I also tried logging in through...
When I try to log in I get the following message "Login failed". "You have already created an account with this email address"
My Premium Account does not work if I dont have internet
I recently bought the premium sevice for 9.99 for 3 months. Thought this was a good deal. I bought it the other day. Well i logged in today to see that the same plan is now 0.99 for 3 months!! I would like to take advantage of this deal! I have been ...
Yesterday, one of my comments on a post in the community got marked as an "Accepted Solution". When I look at my community statistics, the "Number of accepted solutions" count didn't go up by one (should be two, but it's one), and neither did my Badg...