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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76261 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94095 Views
9 replies
2 likes
HiI accidentally purchased spotify premium and I'm wondering exactly how to get a full refund for it. I have read the refund policy I just need to know how to do it. Thank you
Hi I accidentally purchased spotify premium and I'm wondering exactly how to get a full refund for it. I have read the refund policy I just need to know how to do it. Thank you
Community Legend
433 Views
1 replies
0 likes
HiI need to know how to get a refund for Spotify Premium. I just bought it today but I haven't used it. It was an accidental purchase. Please help, thank you
Hi I need to know how to get a refund for Spotify Premium. I just bought it today but I haven't used it. It was an accidental purchase. Please help, thank you
Community Legend
320 Views
1 replies
0 likes
I am paying for premium family as I thought then I could listen at work and my son could simultaneously listen at home. Is that not possible?
I am paying for premium family as I thought then I could listen at work and my son could simultaneously listen at home. Is that not possible?
Community Legend
245 Views
1 replies
0 likes
Hi guys,I was wondering if anyone could help me with an issue I'm having.I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook with an email address I no longer use.I would now like to...
Hi guys, I was wondering if anyone could help me with an issue I'm having. I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook wi...
Community Legend
261 Views
1 replies
0 likes
Hey. I cant remember my password, then I logged in with my facebook and saw that my Email was wrong.When I need a new password, it will sent it to the wrong email?But I'll need a password to change my email? wtf? How can I get a new password and chan...
Hey. I cant remember my password, then I logged in with my facebook and saw that my Email was wrong. When I need a new password, it will sent it to the wrong email? But I'll need a passwor...
Community Legend
295 Views
1 replies
0 likes
I am in the process of deactivating my Facebook. For some reason the deactivation did not work; I still intend to deactivate my account however, which is problematic considering my Spotify login is linked to Facebook. I read all I had to do was conta...
I am in the process of deactivating my Facebook. For some reason the deactivation did not work; I still intend to deactivate my account however, which is problematic considering my Spotify login is l...
Community Legend
274 Views
1 replies
0 likes
I signed up for the free 30 day premium trial. My account says I'm a premium user, but I didn't receive an email and I also can't access the features of being a premium user. Please help.
I signed up for the free 30 day premium trial. My account says I'm a premium user, but I didn't receive an email and I also can't access the features of being a premium user. Please help.
Community Legend
258 Views
1 replies
0 likes
I have a account I can't access but my card is being charged I can't figure out how to access nor can I rebill my card to a new account what should I do
I have a account I can't access but my card is being charged I can't figure out how to access nor can I rebill my card to a new account what should I do
Community Legend
321 Views
1 replies
0 likes
Hey, after canceling my Premium Subscription my Facebook-Login stopped working. Simultaneously I can't change my password, login via the web-player,app or PC-App.My E-Mail is: {Removed for your privacy} I hope you can fix this.
Hey, after canceling my Premium Subscription my Facebook-Login stopped working. Simultaneously I can't change my password, login via the web-player,app or PC-App. My E-Mail is: {Removed for...
Community Legend
1043 Views
12 replies
1 likes
i had an email on my old account the other day (thurday, 31st dec) about the premuim for 3 months for 99p and i am unable to find it anywhere is it possible that it has been removed with in 5 days?
i had an email on my old account the other day (thurday, 31st dec) about the premuim for 3 months for 99p and i am unable to find it anywhere is it possible that it has been removed with in 5 days?
Casual Listener
554 Views
4 replies
0 likes
When i log into my account i have to pay 99kr. instead of the christmas sale for 9kr ????
When i log into my account i have to pay 99kr. instead of the christmas sale for 9kr ????
Regular
813 Views
6 replies
0 likes
Bonjour, j'ai l'option spotify par Bouygues telecom. Le problème est qu'en changeant de portable j'ai perdu le bénéfice de la gratuité de premium. J'ai beau essayer de retelecharger l'application depuis le site de mon opérateur ça me dit que c'est bi...
Bonjour, j'ai l'option spotify par Bouygues telecom. Le problème est qu'en changeant de portable j'ai perdu le bénéfice de la gratuité de premium. J'ai beau essayer de retelecharger l'application dep...
Casual Listener
994 Views
4 replies
0 likes
I need to update my cc info, since my wallet was stolen and for the last few days every time I log in to update my Premium account and select to change payment info, I get an error message "Oh No! Something has gone wrong! But don't be sad. You can t...
I need to update my cc info, since my wallet was stolen and for the last few days every time I log in to update my Premium account and select to change payment info, I get an error message "Oh No! So...
Casual Listener
469 Views
4 replies
0 likes
Hola quiero cotratar un plan familir pero no me permite el pago siempre q ingleso una targeta me apqrece la leyenda de q mi banco tiene un mal dia q intente mas tarde ya tengo meses igual por favoralguien me puede ayudar mi correo es saludos
Hola quiero cotratar un plan familir pero no me permite el pago siempre q ingleso una targeta me apqrece la leyenda de q mi banco tiene un mal dia q intente mas tarde ya tengo meses igual por favoral...
Roadie
599 Views
1 replies
0 likes
I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the servers but it now says I have a free account pleas...
I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the ...
Roadie
328 Views
1 replies
0 likes
Hi, I was still charged in Dec despite cancelling my account. Also, my student discount wasn't applied in November. Please refund me!
Hi, I was still charged in Dec despite cancelling my account. Also, my student discount wasn't applied in November. Please refund me!
Roadie
211 Views
1 replies
0 likes
Hello, I would need to finalise the unsubscribtion of Spotify Premium from my mobile operator (Bouygues Telecom - France), in order to suscribe to Spotify Premium directly from Spotify. --> In order to get the 3 months discount offer with Spotify Fam...
Hello, I would need to finalise the unsubscribtion of Spotify Premium from my mobile operator (Bouygues Telecom - France), in order to suscribe to Spotify Premium directly from Spotify....
Roadie
493 Views
1 replies
0 likes
Where can I ask questions?with regards to payments?Does spotify have customer hotline in the Phils?
Where can I ask questions?with regards to payments?Does spotify have customer hotline in the Phils?
Roadie
225 Views
1 replies
0 likes
HELP!! I have two different accounts that appear to be linked to the same email but only one of them are a PREMIUM account. The problem it is creating is the account that is the PREMIUM account can not connect to facebook but the other account is con...
HELP!! I have two different accounts that appear to be linked to the same email but only one of them are a PREMIUM account. The problem it is creating is the account that is the PREMIUM account can n...
Roadie
226 Views
1 replies
0 likes
So I tried to get premium on another account and used my same card and it charged me $.99 two times and I still don't have premium how do I get a refund? Or do I? I'm a college student so every penny counts!
So I tried to get premium on another account and used my same card and it charged me $.99 two times and I still don't have premium how do I get a refund? Or do I? I'm a college student so every penny...
Roadie
187 Views
1 replies
0 likes
