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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9048 Views
  • 1 replies
  • 9 likes
  • Security
  • 9048 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482276 Views
  • 979 replies
  • 111 likes
  • Account
  • 482276 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210940 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210940 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120942 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120942 Views
  • 72 replies
  • 12 likes

Redeem-code for a Premium-gift won't work

I recieved a mail about a gift for Premium to others, I paid and all that, got a code so the person could get Premium but we only get the message about the code being invalid.. What's wrong? I want this to work seens we're both active on Spotify each...

  • Regular
  • I recieved a mail about a gift for Premium to others, I paid and all that, got a code so the person could get Premium but we only get the message about the code being invalid.. What's wrong? I want t...
  • tytjepelk
  • Regular
  • 762 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 762 Views
  • 7 replies
  • 0 likes

USAccount but visiting Canada - want to upgrade to Family

So I have a US account, but I'm visiting Canada and want to upgrade my premuim account to include my kids and because my location is in Canada, it won't let me.,.,.. where Family isn't offered to Canadian users... help.... ugh

  • Casual Listener
  • So I have a US account, but I'm visiting Canada and want to upgrade my premuim account to include my kids and because my location is in Canada, it won't let me.,.,.. where Family isn't offered to Can...
  • kissmychinny
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 259 Views
  • 2 replies
  • 0 likes

PlayStation, Facebook and Spotify Problem

First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with the same email. That is not a problem but I've sta...

  • Visitor
  • First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with...
  • gnovella16
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 279 Views
  • 1 replies
  • 0 likes

Problem Loggin with Facebook account

I've a premium account associated with my facebook account. When I click to login with facebook in the windows app the browser open the facebook login windows and close, but in the app nothing happens. I went to my facebook account and removed the ap...

  • Newbie
  • I've a premium account associated with my facebook account.   When I click to login with facebook in the windows app the browser open the facebook login windows and close, but in the app nothi...
  • gnovella16
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 203 Views
  • 1 replies
  • 0 likes

Playlists

I've been paying for Spotify for over a year.. And for the entire time I can never figure out how to get my playlists to play consecutively.. I have to play 1 song then go back to phone to play another and so on.. How do I get the playlists to flow w...

  • Casual Listener
  • I've been paying for Spotify for over a year.. And for the entire time I can never figure out how to get my playlists to play consecutively.. I have to play 1 song then go back to phone to play anoth...
  • gnovella16
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Impossible to login using Android application

Hi, when I try to login using Android application, it say me that it is impossible to registrate because already exist another user with my username. But i'm trying to login not to register.What i have to do to solve my problem?

  • Newbie
  • Hi, when I try to login using Android application, it say me that it is impossible to registrate because already exist another user with my username. But i'm trying to login not to register. What i ...
  • gnovella16
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Vodafone promo issue

Hi SpotifyI have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link - my Vodafone says I've been subscribed since 3/1 or s...

  • Newbie
  • Hi Spotify I have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link -...
  • sebastiankreuz
  • Spotify Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 513 Views
  • 1 replies
  • 0 likes

My account was hacked, email & PW changed

Does spotify have a phone # where I can contact them? I only see an online contact form but a response is being sent to the culprits email address.

  • Newbie
  • Does spotify have a phone # where I can contact them? I only see an online contact form but a response is being sent to the culprits email address. 
  • user-removed
  • Not applicable
  • 229 Views
  • 3 replies
  • 0 likes
  • Account
  • 229 Views
  • 3 replies
  • 0 likes

One of my family accounts doset work!!

I have a family account. The admin one is premium bit not The One that i have invited. Help me!

  • Newbie
  • I have a family account. The admin one is premium bit not The One that i have invited. Help me!
  • sebastiankreuz
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Unable to login from windows 10 (without Facebook)

Device:Windows Operating System Version:Windows 10 Spotify Version:1.0.2.94 Description:When I try to login on a new install on windows 10, I am told i can not login because I have opted ut of Face platform. I don't have, and do not want, a facebook ...

  • Regular
  • Device: Windows   Operating System Version: Windows 10   Spotify Version: 1.0.2.94   Description: When I try to login on a new install on windows 10, I am told i can not logi...
  • ryantxu
  • Regular
  • 1745 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 1745 Views
  • 7 replies
  • 0 likes

Account problems

So recently I sent an email to spotify asking to transfer my playlists and saved songs from by Facebook created account. I wanted this because I don't like how the Facebook username is a ton of numbers, so I checked and everything has been transferre...

  • Newbie
  • So recently I sent an email to spotify asking to transfer my playlists and saved songs from by Facebook created account. I wanted this because I don't like how the Facebook username is a ton of numbe...
  • sebastiankreuz
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Can´t upgrade to family because I have my spotifyaccount through my mobile company

I have a account through my mobilcompany and pay it on my mobilebill. The don´t offer 50% off when I want premium familje (one extra account). I can´t upgrade to familj on spotifys homepage because I have my account at my mobilcompany. I cancelled my...

  • Newbie
  •   I have a account through my mobilcompany and pay it on my mobilebill. The don´t offer 50% off when I want premium familje (one extra account). I can´t upgrade to familj on spotifys homepage b...
  • sebastiankreuz
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 227 Views
  • 1 replies
  • 0 likes

Premium linked to wrong account

Hi all! On NYE I decided to try out the 3 Months Premium for 0.99 offer, so I paid that with Paypal. Probably I also accidentally clicked the '7 days free' offer that's always valid, while trying to activate that 3 Months plan. So when after 7 days i...

  • Casual Listener
  • Hi all!  On NYE I decided to try out the 3 Months Premium for 0.99 offer, so I paid that with Paypal. Probably I also accidentally clicked the '7 days free' offer that's always valid, while...
  • bjoergvin
  • Casual Listener
  • 765 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 765 Views
  • 5 replies
  • 0 likes

Log In Failed on Ps4

Hey!I wanted to use spotify on my ps4, but it says "You can only use spotify for 14 days" what should I do? I can't even create a new account.Help!!

  • Newbie
  • Hey! I wanted to use spotify on my ps4, but it says "You can only use spotify for 14 days" what should I do? I can't even create a new account. Help!!
  • sebastiankreuz
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Login
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Billing dates for regular spotify > family plan

Hi, So a few weeks ago I changed my normal premium acccount to a family account (because there was a discount going on three months family plan for just the 9 .99), adding 1 extra person to my account. I was billed 26th of december for my regular acc...

  • Newbie
  • Hi,   So a few weeks ago I changed my normal premium acccount to a family account (because there was a discount going on three months family plan for just the 9 .99), adding 1 extra person to ...
  • sebastiankreuz
  • Spotify Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 495 Views
  • 1 replies
  • 0 likes

Leaving Prime for Google Family

how do i take my playlist with me i need to export, Sporfity has been failing apart and googles catalog is getting bigger and bigger i have been with prime since it came to but 6 people for 14 vs the 20 there waiting cant do that. I just need a way t...

  • Casual Listener
  • how do i take my playlist with me i need to export, Sporfity has been failing apart and googles catalog is getting bigger and bigger i have been with prime since it came to but 6 people for 14 vs the...
  • sebastiankreuz
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Queria saber porque veio cobrando 34,00reais na minha assinatura

  • Newbie
  • Queria saber porque veio cobrando 34,00reais na minha assinatura
  • sebastiankreuz
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Other
  • 140 Views
  • 1 replies
  • 0 likes

Facebook and Spotify

For about 3 days now my Spotify isn't able to connect with my facebook account.Keeps saying that my password or account isn't correct.I allready re-installed both Facebook and Spotify on my mobile phone but the issue continues.What can I do to make i...

  • Newbie
  • For about 3 days now my Spotify isn't able to connect with my facebook account. Keeps saying that my password or account isn't correct. I allready re-installed both Facebook and Spotify on my mob...
  • sebastiankreuz
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 184 Views
  • 1 replies
  • 0 likes

Charged twice a month!

I am being charged 10.66 on the 2nd and 30th of every month. It took me all of 3 seconds to give my credit card info and am not receiving premium services. When I reach out to Spotify for help, they tell me to check the community and Twitter, I have ...

  • Casual Listener
  • I am being charged 10.66 on the 2nd and 30th of every month. It took me all of 3 seconds to give my credit card info and am not receiving premium services. When I reach out to Spotify for help, they ...
  • sonjamarch
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • Premium
  • 283 Views
  • 2 replies
  • 0 likes

Premium Student

I have had payments taken out of my account for the Spotify Student subscription for the past few months now. Today, my payment failed, so I called the bank and they said there are no issues on their end and I do have sufficient funds in my account. ...

  • Newbie
  • I have had payments taken out of my account for the Spotify Student subscription for the past few months now. Today, my payment failed, so I called the bank and they said there are no issues on their...
  • sebastiankreuz
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes