Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I was going to try the .99 premium deal and was going to pay with paypal (and I have enough to pay it) and I press continue and it only redirects me back to the same page with the offer and nothing happens
Still getting adverts however paying for premium
Hey Guys I have a Problem. I have a Family Account with 2 Users.In our Multiroom i can adapt one device Account. When im now in the car and listen music, my wife doesnt can listen music at home. Same issue, when im at home and we would like tolisten ...
I am a Spotify Premium user and recently have noticed that my monthly subscription price has been changed to 12$ instead of the 5$ that it was before with my university student discount. Is the student discount no longer being offered or is this a pr...
Hi,When i was paying my 3 months trying for .99 I was charged 3 times since the spotify site showed there was an error with my credit card but actually i received a notification and an email from my bank I was charged the amount. Then I tried with pa...
When I try to play a song on my phone it automatically says that the song is getting played on my friends speaker, and the message pops up every 2 seconds or so. It's not only impossible for me to remove my friends speaker from my Spotify Connect, bu...
hello, i've paid the new offer 3 months 0.99 with my new account but there's a problem. on my account say free but i've paid 0.99 the premium how can i resolve this?
I have been attempting to communicate with you for about six months. I have been unsuccessful in my attempt to find a way to talk to or write to a human. I took advantage of your .99 monthly 3month trial that automatically switches to monthly $9.99 ....
Hi,I recently recieved a $13 (1 month) gift card, which I redeemed, but I still wanted to pay 99cents for the 3 month free Premium promotion. However, my reciept has only given me one month. Is there any way I can somehow recieve 4 months of Spotify?...
Hi everybody, I wanted to upgrade my Unlimited abo to a Premium 3 month for 0,99 euro but my account details state that it will cost me 9,99 next month. How do I get back to my unlimited abo? Greetz,Sara (netherlands)
Every time I try to change my profile settings. Spotify comes back with an error that states my email is already associated with another account. I do not own more than one Spotify account and there should only be one account for my email.
Hello, Im using Spotify since a long time but since a couple of months I'm not getting notifications.But I need them to check updated subscriped playlists. I have updated the app 3-4 times an reinstalled it a coupleAll my notifications are enabled on...
Hi All, I just upgraded my premium account the family account (just the +1) for now. Having done this I don't see any opton for inviting family members to join my account? I've looked all over my account overview page but there is no option - does it...
Signed up for 3 months for .99 today to extend premium from a add that came on spotify , I purchased the .99 and then spotify put a charge on my account for 9.99 without authorization and not able to contact support to cancel the charge.....false add...
Can someone from Spotify contact me about restoring my account, I have had to use a different e-mail address and become a new user to try to get help!
Hi I am paying for Spotify Premium and have been for around 12 months now. However my account keeps wiping all my songs and asks me if I would like to upgrade to Premium? The last payment I made for premium was on the 4th of december. This is very fr...
I recieved a gift card, and when i put it in, it automatically set me up for the 6 months, because it was worth $60. I thought when i entered it, it would go in as credit, but automatically bought the premium. I want premium, but with the deal going ...
I recently got spotify premium, and i dont want spotify to automatically renew my subscription. If i cancel the subscription, will that take away premium now or will it stop the automatic renewal?
While listening to my spotify free version I heard an advertisement for registering for premium by 31 december 2015 and receiving the first three months for 0.99 and every month thereafter for 9.99. I went to take advantage of this but my laptop was ...
You have the subscribe / unsubscribe button but if i want to listen to top 100 list and can't stand the voice of some artists why cant i Block them. So i dont have to listen to what i Think is **bleep**. And they will get my stream and will stay on t...