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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 450 Views
  • 0 replies
  • 7 likes
  • Security
  • 450 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440662 Views
  • 968 replies
  • 108 likes
  • Account
  • 440662 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195807 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195807 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106995 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106995 Views
  • 70 replies
  • 11 likes

canceled both accounts

I sent an email when you charged me for two accounts n told you that my email ddl719@ art.net was no longer being used n I have never gotten a reply bac and now ur charging me for it again n I canceled both accounts...you r just taking money or steal...

  • Casual Listener
  • I sent an email when you charged me for two accounts n told you that my email ddl719@ art.net was no longer being used n I have never gotten a reply bac and now ur charging me for it again n I cancel...
  • Bittencourt
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Oops! Something went wrong, please try again or check out our help area

i can log in my account when i'm logging in to browser it say's "Oops! Something went wrong, please try again or check out our help area".. and my device also always logging out ? i need help .my aacount is premium , here is the photo.username:random...

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  • Newbie
  • i can log in my account when i'm logging in to browser it say's "Oops! Something went wrong, please try again or check out our help area".. and my device also always logging out ? i need help .m...
  • opticghastly
  • Newbie
  • 845 Views
  • 1 replies
  • 1 likes
  • Login
  • 845 Views
  • 1 replies
  • 1 likes

Confused about payment

I redeemed a gift card now, but im already paying for my premium. Will the money be withdrawn from my creditcard or giftcard? It says creditcard on the payment info but said i should get 6 months for free.

  • Casual Listener
  • I redeemed a gift card now, but im already paying for my premium. Will the money be withdrawn from my creditcard or giftcard? It says creditcard on the payment info but said i should get 6 months for...
  • driveflanger
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Unable to subscribe to premium

I'm not sure what the problem is but I am completely unable to subscribe to premium. I've attempted multiple times to no avail.Originally I was getting the "You need to enable Javascript in order to proceed through the purchase flow" error and I know...

  • Casual Listener
  • I'm not sure what the problem is but I am completely unable to subscribe to premium. I've attempted multiple times to no avail. Originally I was getting the "You need to enable Javascript in order t...
  • yanouyanis
  • Newbie
  • 396 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 396 Views
  • 3 replies
  • 0 likes

i cannot log into my spotify account

Hi just want to make a report about my spotify globe premium account. Unfortunately may spotify and facebook are link together. And my facebook account got disabled due to what kind of reasons.. anyway i just like to transfer my songs to my new accou...

  • Newbie
  • Hi just want to make a report about my spotify globe premium account. Unfortunately may spotify and facebook are link together. And my facebook account got disabled due to what kind of reasons.. anyw...
  • Oreste
  • Composer
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Unable to delete account?

Hi,I'm trying to delete my account as suggested through the contact form, but the link to the 'actual' contact form keeps taking me back to the start of the 3-stage 'How can we help?' page. After trying 'I still need help' I was sent an email by a 'n...

  • Newbie
  • Hi, I'm trying to delete my account as suggested through the contact form, but the link to the 'actual' contact form keeps taking me back to the start of the 3-stage 'How can we help?' page. After t...
  • Oreste
  • Composer
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

.99¢ offer vs student discount

I am trying to understand if I can get the current offer for 99¢ for 3 months but will that cause me to not be able to get the student discount after those 3 months?

  • Newbie
  • I am trying to understand if I can get the current offer for 99¢ for 3 months but will that cause me to not be able to get the student discount after those 3 months?
  • Oreste
  • Composer
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

How can I redeem family plan invite?

I tried to send my husband a family plan invite but he never got the email. So I sent him the link to redeem it but they are asking for a redemption code- which neither of us ever received! What can we do to activate his account?

  • Newbie
  • I tried to send my husband a family plan invite but he never got the email. So I sent him the link to redeem it but they are asking for a redemption code- which neither of us ever received! What can ...
  • DexterK
  • Newbie
  • 340 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 340 Views
  • 2 replies
  • 0 likes

Spotify subscription

I paid for spotify premium but its not working

  • Newbie
  • I paid for spotify premium but its not working
  • Oreste
  • Composer
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Premium charged after subscription cancelled

About twenty days ago i cancelled my premium account and my account changes to free.Today i have noticed that spotify has charged a premium month on my paypal account...that's not right...but...furthermore....my account is still a free account....I w...

  • Newbie
  • About twenty days ago i cancelled my premium account and my account changes to free. Today i have noticed that spotify has charged a premium month on my paypal account...that's not right...but...fur...
  • 12578559
  • Newbie
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 2 replies
  • 0 likes

hilfe 2 kontos

hallo, mein problem ist das ich gerne mein spotify konto mit facebook verbinden will, aber spotify sagt das mein facebook account schon auf einem anderen spotify konto läuft, Wie bekomm ich raus auf welchen spotify konto mein facebook läuft? danke im...

  • Visitor
  • hallo, mein problem ist das ich gerne mein spotify konto mit facebook verbinden will, aber spotify sagt das mein facebook account schon auf einem anderen spotify konto läuft, Wie bekomm ich raus auf ...
  • Oreste
  • Composer
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Payment was not accepted for second time

I want to buy a premium account, but my card is not accepted. However, yesterday I bought a premium account for my friend with the same card and is no issues with the bank. What I need to do to get my premium account?

  • Newbie
  • I want to buy a premium account, but my card is not accepted. However, yesterday I bought a premium account for my friend with the same card and is no issues with the bank.    What I...
  • Oreste
  • Composer
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Kudos to Spotify Help

Im not after help right now just wanted to share my thanks to the Spotify Team and my positive experience . On Christmas Eve I purchased, rather late, an ecard for a years subscription to Spotify Premium . This was to be a gift to my daughter in Irel...

  • Roadie
  • Im not after help right now  just wanted to share my thanks to the Spotify Team  and my positive experience .   On Christmas Eve I purchased, rather late, an ecard for a years subscr...
  • Oreste
  • Composer
  • 176 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 176 Views
  • 1 replies
  • 2 likes

Help with facebook

hello I need help, they will now have emotional and academic problems. and for these reasons I need to close my facebook account. Off. But my spotify premium account is linked to Facebook. In other words when I spotify I logging to logging with my fa...

  • Casual Listener
  • hello I need help, they will now have emotional and academic problems. and for these reasons I need to close my facebook account. Off. But my spotify premium account is linked to Facebook. In other w...
  • 12151231528
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • Account
  • 177 Views
  • 2 replies
  • 0 likes

Cant change my password or email

I cant change my password or get it reset and sent to my email because i cant access that email. Someone has changed both the password and email and i cant change the email without the password. I wrote to Spotify to get help to change the email but ...

  • Newbie
  • I cant change my password or get it reset and sent to my email because i cant access that email.   Someone has changed both the password and email and i cant change the email without the passw...
  • Oreste
  • Composer
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 167 Views
  • 1 replies
  • 0 likes

Premium acc doesnt work

Hello guys,I bought the premium spotify version on 1st of January. They withdraw my money from Paypal but I still only got the free version on my acc. Can somebody help me to solve this problem? I bought premiu with the discount of 99cent. Regards,Ni...

  • Newbie
  • Hello guys, I bought the premium spotify version on 1st of January. They withdraw my money from Paypal but I still only got the free version on my acc. Can somebody help me to solve this problem? &...
  • OviiiOne
  • Community Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • Premium
  • 245 Views
  • 2 replies
  • 0 likes

Works on desktop, but not mobile

I previously had premium spotify account untill a few days ago. The desktop version went to free just fine, but on my phone all of my saved tracks are unplayable. I made sure to change settings that are only available on premium (like streaming quali...

  • Casual Listener
  • I previously had premium spotify account untill a few days ago. The desktop version went to free just fine, but on my phone all of my saved tracks are unplayable. I made sure to change settings that ...
  • Cedra1
  • Casual Listener
  • 872 Views
  • 6 replies
  • 0 likes
  • Free
    Premium
  • 872 Views
  • 6 replies
  • 0 likes

Delete account

I want to delete my spotify account but the contact form keeps sending me back to the previous page... Am I doing something wrong

  • Visitor
  • I want to delete my spotify account but the contact form keeps sending me back to the previous page... Am I doing something wrong
  • user-removed
  • Not applicable
  • 812 Views
  • 10 replies
  • 0 likes
  • Account
  • 812 Views
  • 10 replies
  • 0 likes

What are the official limits for Saved Tracks and Offline Tracks?

What are the official limits for the number of Saved Tracks (you know, saving an album, saves the tracks to your Library)Offline Tracks (ones you've downloaded to your device) I keep hitting my limits, but it doesn't make sense because if I try on an...

  • Roadie
  •  What are the official limits for the number of    Saved Tracks (you know, saving an album, saves the tracks to your Library) Offline Tracks (ones you've downloaded to your device) ...
  • KatesHere
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Cancellation of subscription failed many times

Hey! I have tried to cancel my subscription three times without any luck, even though it says it has been. When I log on a couple of days later the subscription is still up and running. I was told Jan 4th was the last day of Premium, but I see now it...

  • Casual Listener
  • Hey!   I have tried to cancel my subscription three times without any luck, even though it says it has been. When I log on a couple of days later the subscription is still up and running. I wa...
  • annsofiecortes
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • Account
  • 331 Views
  • 2 replies
  • 0 likes