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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9031 Views
  • 1 replies
  • 9 likes
  • Security
  • 9031 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481927 Views
  • 979 replies
  • 111 likes
  • Account
  • 481927 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210883 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210883 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120912 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120912 Views
  • 72 replies
  • 12 likes

Solved!! Billing dates for regular spotify > family plan

Hi, So a few weeks ago I changed my normal premium acccount to a family account (because there was a discount going on three months family plan for just the 9 .99), adding 1 extra person to my account. I was billed 26th of december for my regular acc...

  • Newbie
  • Hi,   So a few weeks ago I changed my normal premium acccount to a family account (because there was a discount going on three months family plan for just the 9 .99), adding 1 extra person to ...
  • sebastiankreuz
  • Spotify Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 495 Views
  • 1 replies
  • 0 likes

Leaving Prime for Google Family

how do i take my playlist with me i need to export, Sporfity has been failing apart and googles catalog is getting bigger and bigger i have been with prime since it came to but 6 people for 14 vs the 20 there waiting cant do that. I just need a way t...

  • Casual Listener
  • how do i take my playlist with me i need to export, Sporfity has been failing apart and googles catalog is getting bigger and bigger i have been with prime since it came to but 6 people for 14 vs the...
  • sebastiankreuz
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Queria saber porque veio cobrando 34,00reais na minha assinatura

  • Newbie
  • Queria saber porque veio cobrando 34,00reais na minha assinatura
  • sebastiankreuz
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Other
  • 140 Views
  • 1 replies
  • 0 likes

Facebook and Spotify

For about 3 days now my Spotify isn't able to connect with my facebook account.Keeps saying that my password or account isn't correct.I allready re-installed both Facebook and Spotify on my mobile phone but the issue continues.What can I do to make i...

  • Newbie
  • For about 3 days now my Spotify isn't able to connect with my facebook account. Keeps saying that my password or account isn't correct. I allready re-installed both Facebook and Spotify on my mob...
  • sebastiankreuz
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 184 Views
  • 1 replies
  • 0 likes

Charged twice a month!

I am being charged 10.66 on the 2nd and 30th of every month. It took me all of 3 seconds to give my credit card info and am not receiving premium services. When I reach out to Spotify for help, they tell me to check the community and Twitter, I have ...

  • Casual Listener
  • I am being charged 10.66 on the 2nd and 30th of every month. It took me all of 3 seconds to give my credit card info and am not receiving premium services. When I reach out to Spotify for help, they ...
  • sonjamarch
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • Premium
  • 283 Views
  • 2 replies
  • 0 likes

Premium Student

I have had payments taken out of my account for the Spotify Student subscription for the past few months now. Today, my payment failed, so I called the bank and they said there are no issues on their end and I do have sufficient funds in my account. ...

  • Newbie
  • I have had payments taken out of my account for the Spotify Student subscription for the past few months now. Today, my payment failed, so I called the bank and they said there are no issues on their...
  • sebastiankreuz
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Sonds not download ed

Hello! Even when i have available the opt to download songs with the cellphone internet, im not getting the songs downloaded. I already reset the opt more than once and still not getting them

  • Newbie
  • Hello! Even when i have available the opt to download songs with the cellphone internet, im not getting the songs downloaded. I already reset the opt more than once and still not getting them
  • sebastiankreuz
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Premium
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! My account is treated as a new account - all music is missing. please help

Hello,Something funky is ha[ppening to my account. I log in and it treates me as a new user, even though I have been using Spotify for months. Is there any way to restore all my music?Otherwise I'd have to go back to Grooveshark Thanks

  • Casual Listener
  • Hello, Something funky is ha[ppening to my account. I log in and it treates me as a new user, even though I have been using Spotify for months. Is there any way to restore all my music? Otherwise I...
  • freeman675
  • Casual Listener
  • 9214 Views
  • 90 replies
  • 3 likes
  • 9214 Views
  • 90 replies
  • 3 likes

Shuffle question

When I play an artist in Shuffle mode, the shuffle hardly seems random, and the nature of the non-randomness seems odd. Iam trying to play David Bowie's entire catalogue in Shuffle, but for some reason the vast majority of Bowie songs Spotify seems t...

  • Casual Listener
  • When I play an artist in Shuffle mode, the shuffle hardly seems random, and the nature of the non-randomness seems odd. I am trying to play David Bowie's entire catalogue in Shuffle, but for some re...
  • sebastiankreuz
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Other
  • 301 Views
  • 1 replies
  • 0 likes

No reconoce mi tarjeta

Hola, estoy a dos dias de perder mi cuenta primiun y es porque no pasa el pago, pero mi tarjeta tiene fondos y esta activa, todo ok, pero la pagina me dice que no es un numero valido de tarjeta.Ayudaaaaaa

  • Newbie
  • Hola, estoy a dos dias de perder mi cuenta primiun y es porque no pasa el pago, pero mi tarjeta tiene fondos y esta activa, todo ok, pero la pagina me dice que no es un numero valido de tarjeta. Ayu...
  • sebastiankreuz
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 374 Views
  • 1 replies
  • 0 likes

Abbuchung trotz Kündigung

Hallo, ich habe mein Abo seit Okt. 2015 wirksam gekündigt, denn werden monatlich 9,99€ von meiner Kreditkarte gebucht! Im Dezember sogar doppelt! Wie bekomme ich mein Geld zurück und kann diese Transaktionen stoppen?

  • Newbie
  • Hallo, ich habe mein Abo seit Okt. 2015 wirksam gekündigt, denn werden monatlich 9,99€ von meiner Kreditkarte gebucht! Im Dezember sogar doppelt! Wie bekomme ich mein Geld zurück und kann diese Trans...
  • sebastiankreuz
  • Spotify Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
  • 545 Views
  • 1 replies
  • 0 likes

3 months premium

On the first time you pay for premium you will get 3 months premium instead of 1. When I payed it for the first time it saved that I only have 1 month premium. The month has been finished today and I want that what Spotify told me to get.Sorry for my...

  • Newbie
  • On the first time you pay for premium you will get 3 months premium instead of 1. When I payed it for the first time it saved that I only have 1 month premium. The month has been finished today and I...
  • user-removed
  • Not applicable
  • 265 Views
  • 2 replies
  • 0 likes
  • Premium
  • 265 Views
  • 2 replies
  • 0 likes

Do i still have to pay for the premium subscription

Do i still have to pay for the premium subscription after 2 days of use and I already cancelled it

  • Visitor
  • Do i still have to pay for the premium subscription after 2 days of use and I already cancelled it
  • user-removed
  • Not applicable
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Subscription renewal

When it says the account will renew what does that exactly mean? Is that just meaning that is the next date you will be charged for your subscription? Dumb question I know.

  • Newbie
  • When it says the account will renew what does that exactly mean? Is that just meaning that is the next date you will be charged for your subscription? Dumb question I know.
  • Nico
  • Community Legend
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 587 Views
  • 1 replies
  • 0 likes

Spotify Family

I have some problems to enter my account. I just improved my account to Spotify Family for 2 persons and was able to sign in at the device I made the subscription.Then when i try to sign in at the other account I want to invite it says I should enter...

  • Newbie
  • I have some problems to enter my account. I just improved my account to Spotify Family for 2 persons and was able to sign in at the device I made the subscription. Then when i try to sign in at th...
  • Dreadlord
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Do i still have to pay for the premium subscription?

I subscribed to 1 month free trial for spotify premium and after that 1 month trial the premium subscription still is still on and i cancelled the subscription 2 days after the one month trial and it said that my premium subscription will end on febr...

  • Visitor
  • I subscribed to 1 month free trial for spotify premium and after that 1 month trial the premium subscription still is still on and i cancelled the subscription 2 days after the one month trial and it...
  • user-removed
  • Not applicable
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Spotify paysafe purchasement error

Good morning, yesterday i have succesfully purchased premium with paysafe, it worked for the first time, but my friend is getting the same issue for 2 days, he can succesfully add paysafe number, the transaction is procceed, but whenever he try to co...

  • Newbie
  • Good morning, yesterday i have succesfully purchased premium with paysafe, it worked for the first time, but my friend is getting the same issue for 2 days, he can succesfully add paysafe number, the...
  • kbrooksc
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! My daughter chose premium instead of family

My daughter chose premium instead of family by mistake, Can we upgrade to family without paying dubble

  • Newbie
  • My daughter chose premium instead of family by mistake, Can we upgrade to family without paying dubble
  • kbrooksc
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
  • 304 Views
  • 1 replies
  • 0 likes

Premium subscription has stopped with fido

I have a fido account with spotify but my fido account had to be reset and now It won't let me access my spotify. I just got off the phone with them and they told me to contact you. When I sign in, it says my number is already associated and cannot b...

  • Newbie
  • I have a fido account with spotify but my fido account had to be reset and now It won't let me access my spotify. I just got off the phone with them and they told me to contact you. When I sign in, i...
  • kbrooksc
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 230 Views
  • 1 replies
  • 0 likes

Deleted premium account

I got a premium account and my card had enough to pay it, but I saw this morning my premium account has gone and it seems as spotify free, then I tried to register again as premium but it didnt work either. Something wrong with your bank bla bla. Ple...

  • Newbie
  • I got a premium account and my card had enough to pay it, but I saw this morning my premium account has gone and it seems as spotify free, then I tried to register again as premium but it didnt work ...
  • user-removed
  • Not applicable
  • 223 Views
  • 2 replies
  • 0 likes
  • Account
  • 223 Views
  • 2 replies
  • 0 likes