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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I have used for Spotify premium for over a month and the payment hasn't
long left my account. This morning Spotify was working fine then for
some reason it just stopped working, I thought it was the servers but it
now says I have a free account pleas...
I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the ...
Hello, I would need to finalise the unsubscribtion of Spotify Premium
from my mobile operator (Bouygues Telecom - France), in order to
suscribe to Spotify Premium directly from Spotify. --> In order to get
the 3 months discount offer with Spotify Fam...
Hello, I would need to finalise the unsubscribtion of Spotify Premium from my mobile operator (Bouygues Telecom - France), in order to suscribe to Spotify Premium directly from Spotify....
HELP!! I have two different accounts that appear to be linked to the
same email but only one of them are a PREMIUM account. The problem it is
creating is the account that is the PREMIUM account can not connect to
facebook but the other account is con...
HELP!! I have two different accounts that appear to be linked to the same email but only one of them are a PREMIUM account. The problem it is creating is the account that is the PREMIUM account can n...
So I tried to get premium on another account and used my same card and
it charged me $.99 two times and I still don't have premium how do I get
a refund? Or do I? I'm a college student so every penny counts!
So I tried to get premium on another account and used my same card and it charged me $.99 two times and I still don't have premium how do I get a refund? Or do I? I'm a college student so every penny...
I've sent three emails through the contact form requesting to delete my
other account linked to facebookI've recieved an automatic response of
my spotify case # but MY ACCOUNT IS STILL THERE!
I've sent three emails through the contact form requesting to delete my other account linked to facebook I've recieved an automatic response of my spotify case # but MY ACCOUNT IS STILL THERE!
I currently have Spotify family myself the admin plus another member...
its been this way for 3+ months.... Today I'd like to add one more
member but when I log into my admin account and click on "family plan" I
am not given any options to add an add...
I currently have Spotify family myself the admin plus another member... its been this way for 3+ months.... Today I'd like to add one more member but when I log into my admin account a...
Hi,i purchased an ecard for a friend this afternoon and i have not
received a confirmation email of this transaction. Il is ok? This card
Will be delivered at the end of the week to my firiend. i Will received
it on the same Time?Thanks in advance fo...
Hi, i purchased an ecard for a friend this afternoon and i have not received a confirmation email of this transaction. Il is ok? This card Will be delivered at the end of the week to my firien...
ive tried to cancel my subscription twice it says i cancelled it so i
delete it off my phone then i look at my account and i got charged again
i havent hit anything to sign me up for premium again i just get premium
again seein if i can get a refund ...
ive tried to cancel my subscription twice it says i cancelled it so i delete it off my phone then i look at my account and i got charged again i havent hit anything to sign me up for premium again i ...
I cancelled my Spotfy membership when the it ran out and I used a
prepaid card at the time and there was nothing left on the card but when
I added my new bank card onto my paypal I got charged even though I
canncelled my payments.
I cancelled my Spotfy membership when the it ran out and I used a prepaid card at the time and there was nothing left on the card but when I added my new bank card onto my paypal I got charged even t...
Some odd reason you guys pulled money out of my banking. I did not allow
this. I do have perimum but not threw my banking account. I would like
this to be corrected and have the 10.99 put back in to my account.
A.S.a.p.
Some odd reason you guys pulled money out of my banking. I did not allow this. I do have perimum but not threw my banking account. I would like this to be corrected and have the 10.99 put back in to ...
New user to Spotify... With a family account, is there any way to manage
subaccounts and the content that can be downloaded? While I get the user
age is 13, some content isn't necessarily suitable for that age. It
would be great to manage this from t...
New user to Spotify... With a family account, is there any way to manage subaccounts and the content that can be downloaded? While I get the user age is 13, some content isn't necessarily suita...
So I have a couple premium cards that I entered in to spotify for $30
per card. But for some reason it says that i only have 3 months still
even though I entered 12 months worth of money
So I have a couple premium cards that I entered in to spotify for $30 per card. But for some reason it says that i only have 3 months still even though I entered 12 months worth of money
So i have been premium for a while now and suddenly it has popped up
saying that I have issues on payments.. So i have tried for a while and
when i tried it said this "Oops, seems your card or payment provider is
having a bad day. Don't worry, no mon...
So i have been premium for a while now and suddenly it has popped up saying that I have issues on payments.. So i have tried for a while and when i tried it said this "Oops, seems your card or paymen...
Hi Spotify community, Recently I discovered the spotify offer to get
three months premium for €9,99. I tried to redeem this offer with a €30
spotify gift card (which should be 5 months in total) but after filling
in the code I just got three regular ...
Hi Spotify community, Recently I discovered the spotify offer to get three months premium for €9,99. I tried to redeem this offer with a €30 spotify gift card (which should be 5 months in to...
I AM TRYING TO GET THE FAMILY PLAN FOR 3 PERSONS, PAYING THROUGH PAYPAL
BUT IT DOES NOT ALLOW ME.I HAVE CONFIRM ALL THE DATA ON PAYPAL AND
EVERYTHING IS CORRECWHAT CAN I DO?
I AM TRYING TO GET THE FAMILY PLAN FOR 3 PERSONS, PAYING THROUGH PAYPAL BUT IT DOES NOT ALLOW ME. I HAVE CONFIRM ALL THE DATA ON PAYPAL AND EVERYTHING IS CORREC WHAT CAN I DO?
Hi, I suscribed for the premium offer to get ridd of ads and I now have
ads for premium family. Is it a bad joke ? How do I get rid of this ?I
don't have any member to share my account with anyway. Thanks, Arnaud.
Hi, I suscribed for the premium offer to get ridd of ads and I now have ads for premium family. Is it a bad joke ? How do I get rid of this ? I don't have any member to ...