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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172571 Views
  • 695 replies
  • 57 likes
  • Account
  • 172571 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090771 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090771 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52004 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52004 Views
  • 58 replies
  • 8 likes

Solved!! Getting a playlist offline only for selected devices

I have a playlist that wanto to get downloaded for offline listening, but i only want this in my Android smartphone and not my pc. The offline settings syncs for every device connected, so if i put offline a playlist than it will be for all. I do not...

  • Casual Listener
  • I have a playlist that wanto to get downloaded for offline listening, but i only want this in my Android smartphone and not my pc. The offline settings syncs for every device connected, so if i put o...
  • gabriweb
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • Other
  • 192 Views
  • 2 replies
  • 0 likes

Code not valid

I swapped my vodafone cherry points for 3 months free spotify and the code I got says it's not valid when I try to redeem it

  • Newbie
  • I swapped my vodafone cherry points for 3 months free spotify and the code I got says it's not valid when I try to redeem it
  • madmonkey23
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 94 Views
  • 1 replies
  • 0 likes

deleted my Facebook

hey there! I deleted my facebook account 3 weeks ago..unfortunately it is linked to my Spotify account & therefore since the deletion I have not been able to use my Spotify account. I recently created a new Spotify account with a different email but ...

  • Casual Listener
  • hey there! I deleted my facebook account 3 weeks ago..unfortunately it is linked to my Spotify account & therefore since the deletion I have not been able to use my Spotify account. I recently cr...
  • madmonkey23
  • Roadie
  • 121 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 121 Views
  • 2 replies
  • 0 likes

Credit Card Compromised and Account Disabled

My credit card was compromised due to fraud. When Spotify tried to charge my subscription fee, the charge was declined and my account was canceled. Now, when I to login with Facebook, I receive an error. When I try to create a new account, I receive ...

  • Newbie
  • My credit card was compromised due to fraud. When Spotify tried to charge my subscription fee, the charge was declined and my account was canceled.    Now, when I to login with Facebook, ...
  • madmonkey23
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Spotify Student...double account? Help!!

My boyfriend used my student credentials to get the student premium rate while I was also using the student premium rate with my student credentials. Well, I did not know about this until it kicked me off and started charging me $10.00 and was still ...

  • Newbie
  • My boyfriend used my student credentials to get the student premium rate while I was also using the student premium rate with my student credentials. Well, I did not know about this until it kicked m...
  • madmonkey23
  • Roadie
  • 10072 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 10072 Views
  • 1 replies
  • 0 likes

Subscription

After my free 3 months I didn't want to keep my subscription. I hardly used it during the 3 months I had it. Got charged for this month but don't want it anymore. Can I please not be charged?

  • Casual Listener
  • After my free 3 months I didn't want to keep my subscription. I hardly used it during the 3 months I had it. Got charged for this month but don't want it anymore. Can I please not be charged?
  • madmonkey23
  • Roadie
  • 123 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 123 Views
  • 3 replies
  • 0 likes

Solved!! Another Duplicate Account Issue

Good Morning. Looks like I need to have a secondary (Facebook) account detached and deleted from my primary Spotify account (thomaslstrickland). I've attempted to do the recommended three-step solution, but it looks like I'd need to wait until 02/25 ...

  • Casual Listener
  • Good Morning.   Looks like I need to have a secondary (Facebook) account detached and deleted from my primary Spotify account (thomaslstrickland).   I've attempted to do the recommended...
  • ansal
  • Regular
  • 1090 Views
  • 31 replies
  • 0 likes
  • 1090 Views
  • 31 replies
  • 0 likes

Student Discount

Hello everyone, so i signed up for the student discount and i paid with my card, however when signing up my school wasnt on there, so i cancelled the process but still got charged is there anyway to refund this charge, i didn't even get premium

  • Newbie
  • Hello everyone, so i signed up for the student discount and i paid with my card, however when signing up my school wasnt on there, so i cancelled the process but still got charged is there anyway to ...
  • madmonkey23
  • Roadie
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 97 Views
  • 1 replies
  • 0 likes

Please oh please

I've had Spotify pretty consistently over the last three years and have always been happy with the service. I always make sure there's money in my account for it to charge but o just started working for Starbucks and found out we get free premium thr...

  • Casual Listener
  • I've had Spotify pretty consistently over the last three years and have always been happy with the service. I always make sure there's money in my account for it to charge but o just started working ...
  • Austinsgrier
  • Casual Listener
  • 160 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 160 Views
  • 2 replies
  • 0 likes

IP Logs

Hey There, My Spotify account was comprimised just a moment ago. I detected the comprimise when I noticed another host name was currently "Playing From:" - A host name that isn't on my network and I hadn't logged into Spotify anywhere else. Remotely ...

  • Casual Listener
  • Hey There,   My Spotify account was comprimised just a moment ago. I detected the comprimise when I noticed another host name was currently "Playing From:" - A host name that isn't on my netwo...
  • DJCalVic
  • Casual Listener
  • 3104 Views
  • 2 replies
  • 0 likes
  • Account
  • 3104 Views
  • 2 replies
  • 0 likes

Solved!! My starred playlist has disappeared *not facebook problem*

i logged into my spotify account today and my starred playlist has disapeared :s i recently did the facebook fix and things were going swimingly untill today. id like to know if this problem can be fixed as id hate to lose my playlist. Thanks Tom

  • Casual Listener
  • i logged into my spotify account today and my starred playlist has disapeared :s i recently did the facebook fix and things were going swimingly untill today. id like to know if this problem can be f...
  • Dylan55
  • Casual Listener
  • 634 Views
  • 16 replies
  • 0 likes
  • 634 Views
  • 16 replies
  • 0 likes

Didn't grant access to FB but somehow Spotify avatar got my DP

My current Spotify avatar is from my Facebook profile photo, even though I never connected it to Facebook. How'd that happen?

  • Visitor
  • My current Spotify avatar is from my Facebook profile photo, even though I never connected it to Facebook. How'd that happen? 
  • user-removed
  • Not applicable
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 219 Views
  • 3 replies
  • 0 likes

I have been charged two times on my renovation

Anyone can help me? I have some problemas with the payment.... I paid R$14,90 and R$11,00 at the same time, and i dont understand this second value....

  • Newbie
  • Anyone can help me?   I have some problemas with the payment....    I paid R$14,90 and R$11,00 at the same time, and i dont understand this second value....
  • kbrooksc
  • Community Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 102 Views
  • 1 replies
  • 0 likes

My bf used my PayPal account for Premium payment - Don't know login to cancel it

Hi I need Spotify Support to get back to me. My bf used my PayPal account to set up premium account payments - which goes out monthly. He used it for his Sonos. We have since split and he refused to cancel payments nor let me know the account details...

  • Newbie
  • Hi I need Spotify Support to get back to me.    My bf used my PayPal account to set up premium account payments - which goes out monthly. He used it for his Sonos.    We have ...
  • mals4938
  • Newbie
  • 231 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

subscripción premium no actualizada

Contrate el servicio premium desde hace 40 horas ya me llegó un correo de confirmación de pago pero aún no se actualiza mi cuenta a premium y ya realice todas sus opciones de solución

  • Newbie
  • Contrate el servicio premium desde hace 40 horas ya me llegó un correo de confirmación de pago pero aún no se actualiza mi cuenta a premium y ya realice todas sus opciones de solución
  • driveflanger
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

Payment fail

Hi I got e-mail saying that Spotify failed to charge me via credit card I previously used, and therefore I tried to change it to Paypal. However, the paypal authorization process always stocked at a stage after I click "agree and pay". I tried to cha...

  • Casual Listener
  • Hi I got e-mail saying that Spotify failed to charge me via credit card I previously used, and therefore I tried to change it to Paypal. However, the paypal authorization process always stocked at a ...
  • kbrooksc
  • Community Legend
  • 130 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 130 Views
  • 3 replies
  • 0 likes

My Username was lggalassi but i logged into facebook and it wont change.

My Username was lggalassi but i logged into facebook and it wont change. To my new one. Help Please it changed my profile pic but not my name!

  • Newbie
  • My Username was lggalassi but i logged into facebook and it wont change. To my new one. Help Please it changed my profile pic but not my name!
  • kbrooksc
  • Community Legend
  • 74 Views
  • 1 replies
  • 0 likes
  • Other
  • 74 Views
  • 1 replies
  • 0 likes

American but not american

Hello Spotify, I love Spotify btw. I just am starting to get extremely frutrated. I have made three accounts, and within a month, all are telling me I have to upgrade or update my profile because I have changed countries. Since I don't want to update...

  • Newbie
  • Hello Spotify,   I love Spotify btw. I just am starting to get extremely frutrated. I have made three accounts, and within a month, all are telling me I have to upgrade or update my profile be...
  • kbrooksc
  • Community Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 93 Views
  • 1 replies
  • 0 likes

Why I can find some albums just be links?

Hello, Why I can find some albums just be links, but when I try to find the same album by artist or by album its not possible to find it?? Thanks.

  • Casual Listener
  • Hello,   Why I can find some albums just be links, but when I try to find the same album by artist or by album its not possible to find it??   Thanks.
  • 68 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 68 Views
  • 0 replies
  • 0 likes

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