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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 267427 Views
  • 521 replies
  • 34 likes
  • Account
    Free
  • 267427 Views
  • 521 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13106 Views
  • 6 replies
  • 11 likes
  • Security
  • 13106 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530469 Views
  • 989 replies
  • 113 likes
  • Account
  • 530469 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128299 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128299 Views
  • 74 replies
  • 12 likes

Linking Personal & Artist Account - Terrible CS Experience.

Our band's singer accidentally linked her personal spotify account to our artist page. This created a whole host of issues as her personal listening pulled our band's page out of genre, ruined our related artists section, and essentially lumped us in...

  • Casual Listener
  • Our band's singer accidentally linked her personal spotify account to our artist page.  This created a whole host of issues as her personal listening pulled our band's page out of genre, ruined ...
  • user-removed
  • Not applicable
  • 620 Views
  • 4 replies
  • 0 likes
  • Account
  • 620 Views
  • 4 replies
  • 0 likes

Problemas na Assinatura Premiun

FIZ EU o Pagamento do Prêmio VIA BOLETO NÃO ATIVOU ALMEIDA 809

  • Newbie
  • FIZ EU o Pagamento do Prêmio VIA BOLETO NÃO ATIVOU ALMEIDA 809
  • 187 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 187 Views
  • 0 replies
  • 0 likes

Premium purchase does not work. There is something wrong with the website

Frist of all I have to say that it is a joke that spotify gives no support whatsover to customers. This is a joke! Now to my problem. I have an account, i can login and everything.Now I am trying to purchase PREMIUM. I go in, put my data and try to p...

  • Newbie
  • Frist of all I have to say that it is a joke that spotify gives no support whatsover to customers. This is a joke!   Now to my problem. I have an account, i can login and everything. Now I am...
  • gnovella16
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes

account

how many accounts do i have listed...Only want 2....I think im being overcharged for spotify accts....please help

  • Newbie
  • how many accounts do i have listed...Only want 2....I think im being overcharged for spotify accts....please help
  • gnovella16
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

HELP MY SONGS FROM OCTOBER 2015 FORWARD HAVE DISAPPEARED

i dont know how it happened but all of my songs from october 2015 to now have just been deleted. Please tell me there is a way to get it back.

  • Casual Listener
  • i dont know how it happened but all of my songs from october 2015 to now have just been deleted. Please tell me there is a way to get it back.
  • septiczz
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 305 Views
  • 2 replies
  • 0 likes

How do I connect with a friend?

I want to connect with my buddy so I can see his playlists and stuff. The only way i can figure out to connect with friends is through facebook but i do not have facebook .I have his username how can I connect that way?

  • Casual Listener
  • I want to connect with my buddy so I can see his playlists and stuff. The only way i can figure out to connect with friends is through facebook but i do not have facebook .I have his username how can...
  • Bittencourt
  • Spotify Star
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 304 Views
  • 2 replies
  • 0 likes

I pay the pemium already. From Boku: Send 691 as a NEW SMS to 146053202 tochargeS29.97toyourM1.But n

I pay my permium, From Boku: Send 691 as a NEW SMS to 146053202 to charge S$29.97 to your M1 bill. Do not reply to this message. CS: 31585882, but my account is not link to permium please check and reply me thanks

  • Casual Listener
  • I pay my permium, From Boku: Send 691 as a NEW SMS to 146053202 to charge S$29.97 to your M1 bill. Do not reply to this message. CS: 31585882, but my account is not link to permium please check and r...
  • edwinwin8
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes

Charged but never finished signing up.

I started to sign up for the student discount but never finished through with it because it couldn't find that I was enrolled my school. You guy still charged me two times the amount of $4.99, which is now missing from my account and even though the ...

  • Casual Listener
  • I started to sign up for the student discount but never finished through with it because it couldn't find that I was enrolled my school. You guy still charged me two times the amount of $4.99, which ...
  • Embonation16
  • Casual Listener
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 307 Views
  • 1 replies
  • 0 likes

Solved!! The email address you provided is not associated with an active Spotify account.

Hi. I'm trying to reset my account which I made ages ago, and I don't remember the password to it, or the username. But when I try to make a new account it tells me I have one. When I try to reset the password it says "The email address you provided ...

  • Casual Listener
  • Hi.   I'm trying to reset my account which I made ages ago, and I don't remember the password to it, or the username. But when I try to make a new account it tells me I have one. When I try to...
  • Tyronesimmons
  • Casual Listener
  • 6599 Views
  • 3 replies
  • 0 likes
  • Account
  • 6599 Views
  • 3 replies
  • 0 likes

Can another user block me or hide?

I'm frequenty visiting another users spotify but once it disappeared for a month and then it came back and now its gone again?What happened, did he block me or what? How is he doing what he is doing???Best regards

  • Casual Listener
  • I'm frequenty visiting another users spotify but once it disappeared for a month and then it came back and now its gone again? What happened, did he block me or what? How is he doing what he is doin...
  • Bittencourt
  • Spotify Star
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 466 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login after password reset

I can login to the website but I cannot log into the music app on my phone or on my laptop with my new credentials!

  • Regular
  • I can login to the website but I cannot log into the music app on my phone or on my laptop with my new credentials!
  • Oreste
  • Composer
  • 1254 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1254 Views
  • 3 replies
  • 0 likes

Problem with Family Subscription Deal

Hi, I signed up for the Family Plan Deal where you payed for one month and got the next 2 months free? I have one other person on my family plan but is still telling me that I will be charged for next month even though I signed up in December?

  • Casual Listener
  • Hi, I signed up for the Family Plan Deal where you payed for one month and got the next 2 months free? I have one other person on my family plan but is still telling me that I will be charged for nex...
  • Oreste
  • Composer
  • 708 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 708 Views
  • 5 replies
  • 0 likes

Solved!! 3 Months Premium for € 9,99

Less than a month ago, Spotify send me an e-mail with a deal for people who used premium before, but weren't anymore. They gave me the chance to buy Spotify Premium for €9,99 for 3 months. Almost 1 month has passed and I receive an e-mail saying that...

  • Casual Listener
  • Less than a month ago, Spotify send me an e-mail with a deal for people who used premium before, but weren't anymore. They gave me the chance to buy Spotify Premium for €9,99 for 3 months. Almost 1 m...
  • 11180559310
  • Casual Listener
  • 542 Views
  • 4 replies
  • 0 likes
  • Premium
  • 542 Views
  • 4 replies
  • 0 likes

Deleting my account

Hello,I was sent here to delete my spotify account.If you could please delete my account it will be greatly appreciated.

  • Newbie
  • Hello, I was sent here to delete my spotify account. If you could please delete my account it will be greatly appreciated.
  • Pete
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! change account and mtl fee, after becoming student

Hey, I am now a enrolled student. How can change the settings that I now only have to pay 5€ instead of 10€? Best regards,Sebastian

  • Casual Listener
  • Hey,   I am now a enrolled student. How can change the settings that I now only have to pay 5€ instead of 10€?   Best regards, Sebastian 
  • seba1846
  • Casual Listener
  • 473 Views
  • 2 replies
  • 1 likes
  • Account
  • 473 Views
  • 2 replies
  • 1 likes

Subscription and new country

Hi everyoneA bit confused.... I've recently moved in a country where Spotify is not available but have been able to carry on listening music through my account (premium). What's the deal? can I still use it if I keep my payment details and account lo...

  • Regular
  • Hi everyone A bit confused.... I've recently moved in a country where Spotify is not available but have been able to carry on listening music through my account (premium). What's the deal? can I sti...
  • vouvoul
  • Regular
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
  • 305 Views
  • 2 replies
  • 0 likes

Unable to login to Spotify on PS4

I recently got a PS4 and decided to login to Spotify. The first time worked effortlessly through the connect feature.Later, I tried to listen to Spotify on a new account. I signed out on my older account, as the application tells you to do, but still...

  • Casual Listener
  • I recently got a PS4 and decided to login to Spotify. The first time worked effortlessly through the connect feature. Later, I tried to listen to Spotify on a new account. I signed out on my older...
  • clogosz
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • Account
  • 313 Views
  • 2 replies
  • 0 likes

connect to friends without a facebook account

helloit would be great to be able to connect to my friends without creating an facebook account, possbile?

  • Newbie
  • hello it would be great to be able to connect to my friends without creating an facebook account, possbile?
  • KatesHere
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

Credit Charged after I CANCELLED

My account has been charged months after I cancelled Premium service. I have disputed both 9.99 with American Express and have submitted contact forms but no one from Spotify has reached out nor helped nor done ANYTHING!!!! Stop charging people's cre...

  • Newbie
  • My account has been charged months after I cancelled Premium service.  I have disputed both 9.99 with American Express and have submitted contact forms but no one from Spotify has reached out no...
  • KatesHere
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes