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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Due to my busy schedule I now rarely use Spotify (about once a week). I forgot to cancel my subscription this month and was charged today(14dec2015) . I would like to terminate immediately. May I seek my full refund?
I Canceled my account 2 Times, It says Succesfull. and now i get the -€9,99 I want my money back! I dont use it Spotify doesn't Work btw. i reinstalled 2 times but i get the code 18. Give me my money back. This is stealing!
Need h elp to get my music on prenum
I've subscribed for 0.99£ for 3 months but on the receipt I have received by email it says 9.99£.You think it was a mistake or it only subscribed for 1 month at 9.99£ or 3 months at 9.99? Thanks
Please expand Spotify supporting countries and add Albania!
Hello, I guess a few months back I took a free trial for spotify primium and completely forgot about it. Today I got a notification on my phone notifiying me that I was charged $10. I don't use this service at all and I wish to get a full refund. I'v...
I've had spotify for awhile but I just changed my password and somehow I can't save music offline. I tap available offline and it goes green then immediately grey it won't stay green. In account overview it says now offline deviceso but I knew for a ...
Hey!So me and my sister saw that new deal where you pay 0.99€ for a 3-month-subscription. Yesterday we decided to buy it for both her and my account. Her subscription was verified without any problems and she was able to use it right away, mine howev...
Got an advertisement, 3 months for €9,99. Sounded great, clicked on it (I meet the named requirements) and I was able to pay using a giftcard. I also did a €0,01 transfer using Ideal to confirm my bank details. Afterwards I cashed another giftcard.So...
Hi. My account on my iPad app shows premium but the web based one shows Spotify free I want to down grade back to free on my iPad app , but I can't see how to do that regaffs dave
i can´t create a device number and password. i can´t send an email from https://www.spotify.com/de/account/set-device-password/ to set a password. what´s wrong with me? thanks
I saw that my payment was due 12/13/15 but on 12/12/15 I paid for the $0.99 Three month plan. But yeaterday I was playing music as a premium member. Now today 12/14/15 I can't buy the Three month plan nor listen to music as a premium member. Help and...
Hi there, I've recently bought a gift code online as a birthday present for my boyfriend and on the purchase screen it claims that I will have the option to print or email the gift card to him once I've authorised payment. I really wanted to print it...
I tried the "3 months for $.99" over the summer and then cancelled my subscription. Before I tried it I had an ad every 7-8 songs, now it's every 4-5 songs. Did this happen to anyone else? Why exactly is Spotify punishing me for deciding to not purch...
Hi, I have a prepaid subscription until July 2016, and now I would like to change to Spotify Family. In the FAQ I didn't read anything about this specific case. Could somebody tell me if I have to cancel the prepaid subscription or the price will be ...
I have been a premium customer for 2+ years and am up to date on my payments. Yet I haven't been able to log into my account for days. Desktop allows me to login then kicks me out in seconds with an error code that the password is wrong. Can't reset ...
je dois fermer mon compte car il est inclus dans mon forfait mais lorsque jessai de le faire avec les etappe cela ne fonctionne pas savez vous comment je peu le faire svp
I paid for a year long subscription of spotify premium a few months ago, but now it's saying that I no longer have premium. I've tried logging out and then logging back in three times now and it hasn't worked.
I cancelled my Spotify subscription about a week ago, maybe more, and then today I woke up, checked my bank account, and saw that I was charged ten dollars for Spotify. I checked my subscriptions on my account page, and it said I was still subscribed...