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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81215 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655982 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736857 Views
18 replies
29 likes
I want to reset my account. I had spotify premium through my fido account now fido changed my account or did something. I was told they reset my account now I would like to re-establish my premium status linked to my phone. How do I do this?
I want to reset my account. I had spotify premium through my fido account now fido changed my account or did something. I was told they reset my account now I would like to re-establish my premium st...
Community Legend
792 Views
3 replies
0 likes
Hello , Since 1. September i moved my Spotify Account to the German Telekom . But in September and Oktober Spotify takes Money from my Paypal Account too . Thats not correct . There is no Service Hotline or something else on Spotify Website ? Can som...
Hello , Since 1. September i moved my Spotify Account to the German Telekom . But in September and Oktober Spotify takes Money from my Paypal Account too . Thats not corr...
Regular
597 Views
7 replies
0 likes
I need my account permanently deleted. I have gone through contact form but all it has done is sent me back to the start several times.
I need my account permanently deleted. I have gone through contact form but all it has done is sent me back to the start several times.
Gig Goer
1121 Views
1 replies
0 likes
I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was charged the 4.99 so I thought maybe the information...
I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was ...
Casual Listener
517 Views
3 replies
0 likes
I payed my brother's account, and everything was good. But when I tried to pay mine, Spotify said that I was already taked that promotion (I was not), but it took my money! I was paying for both (but individually) the promotion of Spotify Premium for...
I payed my brother's account, and everything was good. But when I tried to pay mine, Spotify said that I was already taked that promotion (I was not), but it took my money! I was paying for ...
Casual Listener
2721 Views
18 replies
0 likes
I'm still not premium. Will I get my money refunded?
I'm still not premium. Will I get my money refunded?
Community Legend
228 Views
1 replies
0 likes
Hi everyone, I am having issues logging into my Spotify on my phone. when i log in it says '' Login Failed- Unable to login, either username or password is incorrect. Have you signed up for a Spotify account '' but i have no issues logging on Spotify...
Hi everyone, I am having issues logging into my Spotify on my phone. when i log in it says '' Login Failed- Unable to login, either username or password is incorrect...
Community Legend
207 Views
1 replies
0 likes
I signed up for the student plan beforen reading it all. Spotify took $5. 36 from my bank. How do I get that on my premium account?
I signed up for the student plan beforen reading it all. Spotify took $5. 36 from my bank. How do I get that on my premium account?
Community Legend
207 Views
1 replies
0 likes
Hi, I just subscribed for the 3 month premium trial which included accessing spotify even when offline. However, this is not yet possible. Can you please advise / explain? Thanks, Caroline.
Hi, I just subscribed for the 3 month premium trial which included accessing spotify even when offline. However, this is not yet possible. Can you please advise / explain? Thanks, Caroline.
Community Legend
227 Views
1 replies
0 likes
The preinstalled Spotify app on my Samsung TV is not letting me log in. I joined Spotify last night using Facebook for my login. I have tried using my Facebook info to log in and it keeps saying it can't log me in.
The preinstalled Spotify app on my Samsung TV is not letting me log in. I joined Spotify last night using Facebook for my login. I have tried using my Facebook info to log in and it keeps saying it c...
331 Views
0 replies
0 likes
Hi! I just created a account, but I put the wrong email there, and I dont remember the password so I can not reset it without the email.What can I do? I just put student premium and will be charged in my card but I cant log in and listen musics. Plea...
Hi! I just created a account, but I put the wrong email there, and I dont remember the password so I can not reset it without the email. What can I do? I just put student premium and will be charged...
Community Legend
316 Views
1 replies
0 likes
i can login to my account on the website spotify.com but when i use the app on my android phone it says incorrect username or passwordwhen i login with the windows spotify program same problem. incorrect username or password. what gives?
i can login to my account on the website spotify.com but when i use the app on my android phone it says incorrect username or password when i login with the windows spotify program same problem. inc...
Casual Listener
2224 Views
4 replies
0 likes
So I accidentally clicked the prepaid 7 day premium trial and I want to know if I will be charged after the 7 days are up????
So I accidentally clicked the prepaid 7 day premium trial and I want to know if I will be charged after the 7 days are up????
Not applicable
528 Views
1 replies
0 likes
Then jumps to next music. Happens only in album "Nothing can bring back the hour" by Josienne Clarcke.
Then jumps to next music. Happens only in album "Nothing can bring back the hour" by Josienne Clarcke.
Casual Listener
336 Views
2 replies
0 likes
So i've a shared paylist with a friend of mine and all of the sudden it's empy! It's only showing a track i've added two days ago, all the other tracks are gone. The playlist isn't showing in the playlist recovey page. Can somebody help me? name of t...
So i've a shared paylist with a friend of mine and all of the sudden it's empy! It's only showing a track i've added two days ago, all the other tracks are gone. The playlist isn't showing in the pla...
Regular
434 Views
3 replies
0 likes
I am a premium subscriber on Spotify and this month received an e-mail that the payment was not made .... The following message appears:. "Oops, it looks like your card or payment service is a bad day do not worry, nothing was charged. Try again or c...
I am a premium subscriber on Spotify and this month received an e-mail that the payment was not made .... The following message appears:. "Oops, it looks like your card or payment service is a bad da...
Roadie
234 Views
1 replies
0 likes
I cancelled my account a few months ago and I am still being charged each month. When I log in, it shows that I don't have a premium account. I talked to Sprint and they said they can't do anything on their end and to contact Spotify. I put forth a c...
I cancelled my account a few months ago and I am still being charged each month. When I log in, it shows that I don't have a premium account. I talked to Sprint and they said they can't do anything o...
Community Legend
251 Views
1 replies
0 likes
Hi there - I am trying to sign up for the premium service but I kept getting an error message saying "enter a valid postal code". I know my postal code is correct and matches my credit card, but it won't accept it. Any ideas what I should do? Trying ...
Hi there - I am trying to sign up for the premium service but I kept getting an error message saying "enter a valid postal code". I know my postal code is correct and matches my credit card, but it w...
Newbie
10453 Views
4 replies
1 likes
hi everyone, I registred my visa card into a spotify account but I can't remenber what is my account. I would like to stop my premium account on this account please help.
hi everyone, I registred my visa card into a spotify account but I can't remenber what is my account. I would like to stop my premium account on this account please help.
Spotify Legend
648 Views
7 replies
0 likes
I tried to register for Student Premium. I filled out the information and selected my school (it was in your list). A charge was made to my account for $4.99 four times and I still do NOT have access to premium. I've tried logging out and back in AND...
I tried to register for Student Premium. I filled out the information and selected my school (it was in your list). A charge was made to my account for $4.99 four times and I still do NOT have access...
Community Legend
1010 Views
9 replies
0 likes
