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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I recently deactivated my Spotify premium subscription and tried to
reinstate it just this morning. After I've selected my payment method
and entered my password on the upgrade page, I get the "Sorry, wrong
password" error message. I saw that there w...
I recently deactivated my Spotify premium subscription and tried to reinstate it just this morning. After I've selected my payment method and entered my password on the upgrade page, I get the "Sorry...
Hi I signed up for the Spotify 0.99$ Promotion for 3 months access.
Filled in my card details yesterday but haven't moved from fee
subscription. Anyone know what's going on?
Hi I signed up for the Spotify 0.99$ Promotion for 3 months access. Filled in my card details yesterday but haven't moved from fee subscription. Anyone know what's going on?
I just upgraded to premium and now my password does not work. I have
reset my password twice, deleted and redownloaded the app and I still
get the message that my password is wrong. How do I get in touch with
someone from Spotify? So frustrated!
I just upgraded to premium and now my password does not work. I have reset my password twice, deleted and redownloaded the app and I still get the message that my password is wrong. How do I get in t...
A couple of years ago I joined Spotify through my ISP (Virgin Media UK)
& have paid my subscription to Spotify since through Virgin - However
I'm moving house in 3 weeks or so & will be unable to use Virgin Media
at my new house as it's not a cabled ...
A couple of years ago I joined Spotify through my ISP (Virgin Media UK) & have paid my subscription to Spotify since through Virgin - However I'm moving house in 3 weeks or so & will be...
Got a email saying 3 months for $11,99 ,as you dont take visa debit card
had to buy gift card $36 which would be 5 months but only got 3
??chrisdavis.com.au@gmail.com
Got a email saying 3 months for $11,99 ,as you dont take visa debit card had to buy gift card $36 which would be 5 months but only got 3 ?? chrisdavis.com.au@gmail.com
So, I payed for the 0.99 for 3 months. And it charged my bank account 3
times. And when I log into my Spotify account, it's not allowing me to
use the premium, and when I see what I'm subscribed to it says free. I
even logged out and logged back in, ...
So, I payed for the 0.99 for 3 months. And it charged my bank account 3 times. And when I log into my Spotify account, it's not allowing me to use the premium, and when I see what I'm subscribed to i...
Hello, today I pay for the service of three months for $ 9.00 mexican
pesos. However at the end of the transaction indicates to me that the
bank had a problem and that money was not taken from my account, but the
bank notified me that the charge IS M...
Hello, today I pay for the service of three months for $ 9.00 mexican pesos. However at the end of the transaction indicates to me that the bank had a problem and that money was not taken from my acc...
Subscribe to Trying to install Spotify on mobile phone... Spotify says
"To use Spotify on your devices, you need to set a separate password and
log in with the username provided." When I click on box, messages
says:An email featuring your device user...
Subscribe to Trying to install Spotify on mobile phone... Spotify says "To use Spotify on your devices, you need to set a separate password and log in with the username provided." W...
Hello, Today @ 2:00 PM (GMT-4) I tried to purchase the 0.99$ 3 months
premium offer. Besides I was a charged that amount on my bank account it
still says that I am FREE ACCOUNT and wanted me to purchase a new offer.
What should I do?
Hello, Today @ 2:00 PM (GMT-4) I tried to purchase the 0.99$ 3 months premium offer. Besides I was a charged that amount on my bank account it still says that I am FREE ACCOUNT and want...
I'm trying to log in but it says I am in United Kingdom and won't let me
change it to United States? I've tried changing my profile but there are
no other options other then United Kingdom. I've tried everything??
I'm trying to log in but it says I am in United Kingdom and won't let me change it to United States? I've tried changing my profile but there are no other options other then United Kingdom. I've trie...
I have been charged 5 times for my monthly subscription , which has
overdrafted my account, and the funds have been taken out because it is
still processing since 12/24/15. My bank can not reverse it until it
hits the bank. Difficulty contacting Spot...
I have been charged 5 times for my monthly subscription , which has overdrafted my account, and the funds have been taken out because it is still processing since 12/24/15. My bank can not reve...
It says that the provider is having a bad day, then bad gateway, and
lastly the one that says I already have had premium or free premium, so
it redirects me to the 9,99€ one, although I haven't used any free
premiums nor had ever had premium membersh...
It says that the provider is having a bad day, then bad gateway, and lastly the one that says I already have had premium or free premium, so it redirects me to the 9,99€ one, although I haven't used ...
As the subject says, my account has a $10.59 charge pending when I tried
to get the 3 months of premium for 99¢, I was prompted my account was
not eligible for that promotion, "do you wish to proceed" and I clicked
no but after closing out and checki...
As the subject says, my account has a $10.59 charge pending when I tried to get the 3 months of premium for 99¢, I was prompted my account was not eligible for that promotion, "do you wish to proceed...
I was trying to take advantage of the 3 months for $9.99 today and when
I go to upgrade my account it goes to a page that says error 505 bad
gateway. Tried it from my phone and my computer without sucess. Anyone
know why?
I was trying to take advantage of the 3 months for $9.99 today and when I go to upgrade my account it goes to a page that says error 505 bad gateway. Tried it from my phone and my computer without su...
Every single darn time I try to log in to Spotify I can't log in. I get
a "Wrong username or password" error even when the password is correct.
I've even started a new account in an attempt to fix the problem. I've
never had any issue like this with ...
Every single darn time I try to log in to Spotify I can't log in. I get a "Wrong username or password" error even when the password is correct. I've even started a new account in an attempt to fix th...
I tried to sign up for the three months for 99 cent offer but was told I
was ineligible. I have never been a premium subscriber before, I have
only used premium through the free 7 day offer.
I tried to sign up for the three months for 99 cent offer but was told I was ineligible. I have never been a premium subscriber before, I have only used premium through the free 7 day offer.
HelloI always logged in with my Facebook account, but i want to delete
my Facebook account now. Now the problem is, i cant remember the
password of Spotify or either of my email adresse that i used for
Spotify, so i cant change my Password or even Em...
Hello I always logged in with my Facebook account, but i want to delete my Facebook account now. Now the problem is, i cant remember the password of Spotify or either of my email adresse that i us...