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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hello,Last week I've subscribed for 0.99€ per month.But it seems this
didn't work.On my account screen, it's written that my plan is 9.99€ per
month.Can anyone tell me what to do ? Thanks
Hello, Last week I've subscribed for 0.99€ per month. But it seems this didn't work. On my account screen, it's written that my plan is 9.99€ per month. Can anyone tell me what to do ? T...
Hello there! A few minutes ago I paid for my brother's Premium account
(worked immediately) and after that I tried to do the same for myself.
After a payment with the same card a message popped up, something like
"the card has already been used for t...
Hello there! A few minutes ago I paid for my brother's Premium account (worked immediately) and after that I tried to do the same for myself. After a payment with the same card a message popped up, s...
Hi all Possibly you can help or at least point me at who I should report
the bug to. My family name is O'Toole. This can sometimes freak out
anglisised web programmers and I'm not even allowed to insert it when
signing up (this is by far the exceptio...
Hi all Possibly you can help or at least point me at who I should report the bug to. My family name is O'Toole. This can sometimes freak out anglisised web programmers and I'm not e...
Ive had spotify for at least a month now, and all of a sudden it logged
me out. So, i logged back in, and it says 'you can only use spotify
abroad for 14 days.' The last time i left the US was a year and a half
ago? I tried changing the country onlin...
Ive had spotify for at least a month now, and all of a sudden it logged me out. So, i logged back in, and it says 'you can only use spotify abroad for 14 days.' The last time i left the US was a year...
hello, I have problems with logging into spotify with my fb acoount it
keeps giving me an error.I have tried to use different browsers on my
laptop but it doesnt work. Sane goes for my phone I deleted the app
logged off from fb and it still isn't wor...
hello, I have problems with logging into spotify with my fb acoount it keeps giving me an error. I have tried to use different browsers on my laptop but it doesnt work. Sane goes for my pho...
I enrolled in Spotify yesterday. 3 months free then $9.99 per month.
This does not acknowledge when I log in today. It wants me to sign up
again. How to resolve this problem??
I enrolled in Spotify yesterday. 3 months free then $9.99 per month. This does not acknowledge when I log in today. It wants me to sign up again. How to resolve this problem??
i did everything it says in the instructions deleted the app reinstalled
the app logged off logged back in tried syncing with my Facebook but it
still says free and I was charged the 12.99 premium charge
i did everything it says in the instructions deleted the app reinstalled the app logged off logged back in tried syncing with my Facebook but it still says free and I was charged the 12.99 premium ch...
Im trying to get premium using the $0.99/ 3 months deal, but it says I
am not eligible, because I tried the free one week trial. My father has
spotify and also used the one week trial, but was able to get the deal.
How can I do that too?
Im trying to get premium using the $0.99/ 3 months deal, but it says I am not eligible, because I tried the free one week trial. My father has spotify and also used the one week trial, but was able t...
Other folks from the Philippines can see that the 3 month promo costs
9php(local currency) with the months after costing 129php. This is
unlike the standard promo in the US where you get 3 months for USD 0.99
and 9.99 for each month after. I'm from t...
Other folks from the Philippines can see that the 3 month promo costs 9php(local currency) with the months after costing 129php. This is unlike the standard promo in the US where you get 3 months for...
Hi, I've created my account a week ago to catch 3 months promo. After
the first free period, now I'm trying to upgrade my account, but when I
pay with Paypal nothing happens. I am redirected to PayPal page to pay,
I login, I click "Accept and Pay", b...
Hi, I've created my account a week ago to catch 3 months promo. After the first free period, now I'm trying to upgrade my account, but when I pay with Paypal nothing happens. I am redirected t...
I did the Get Premium for 0.99, but something failed at the end, the
money was charged to my bank account but I still dont have the premium
account. (I can post some pics of the transaction if you need) Please
Help, Thanks.
I did the Get Premium for 0.99, but something failed at the end, the money was charged to my bank account but I still dont have the premium account. (I can post some pics of the transaction if you ne...
I have recently signed up for the 3 month 99p trial. But why has Spotify
also charged me £10.50? Any one know why? The charge came under Spotify
finance on my PayPal account.
I have recently signed up for the 3 month 99p trial. But why has Spotify also charged me £10.50? Any one know why? The charge came under Spotify finance on my PayPal account.
How can I unlink an account for my Facebook and then link to my Facebook
the new (PREMIUM) one that I created.. Because I have search it to
unlink this account to my face to unlink to another one but well.. It
has not work for me
How can I unlink an account for my Facebook and then link to my Facebook the new (PREMIUM) one that I created.. Because I have search it to unlink this account to my face to unlink to another one but...
Can I get help? I bought Spotify premium just fine on one account but on
another I account it just redirects my back to the enter zip code page
after confirming everything.
Can I get help? I bought Spotify premium just fine on one account but on another I account it just redirects my back to the enter zip code page after confirming everything.
I'm trying to upgrade to premium but when I select to confirm it's
telling me to enable Javascript. Javascript is enabled, how do I get
around this? My browser is chrome, but firefox doesn't work too.
I'm trying to upgrade to premium but when I select to confirm it's telling me to enable Javascript. Javascript is enabled, how do I get around this? My browser is chrome, but firefox doesn't wo...
Two members of our family just signed up for the Family Plan. The
primary person for the account did not remember that he had two Spotify
accounts. He signed up for the Family Plan under the Spotify account he
does not use. Is it possible for us to s...
Two members of our family just signed up for the Family Plan. The primary person for the account did not remember that he had two Spotify accounts. He signed up for the Family Plan under the Spotify ...