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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293277 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541722 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129739 Views
74 replies
12 likes
do you know where or how I can contact Spotify support people? the premium charge amount was valid in my credit card, but it wasn't recognized by spotify... need someone from Spotify team to validate it... please help!!!
do you know where or how I can contact Spotify support people? the premium charge amount was valid in my credit card, but it wasn't recognized by spotify... need someone from Spotify team to validate...
Community Legend
516 Views
3 replies
0 likes
I bought in Spain as a present to an Italian friend a gift 3month subscription. When activated from Italy it doesn't seem to work. Would it work if I activate it for my friend from Spain to use it from Italy?Cheers,Luca
I bought in Spain as a present to an Italian friend a gift 3month subscription. When activated from Italy it doesn't seem to work. Would it work if I activate it for my friend from Spain to use it fr...
Community Legend
359 Views
3 replies
0 likes
My brother and sister got Spotify Premium cards for Chirstmas, both were added onto their accounts so they have 3 months and 12 months of premium added onto their accounts. We then just noticed that the Family Plan is now offered, which we were inter...
My brother and sister got Spotify Premium cards for Chirstmas, both were added onto their accounts so they have 3 months and 12 months of premium added onto their accounts. We then jus...
Community Legend
569 Views
3 replies
0 likes
I have 2 accounts one free and a premium one. The free one logs in by Facebook the other I sign in. How do I switch to the other account so as I can sign in by Facebook with my premium account
I have 2 accounts one free and a premium one. The free one logs in by Facebook the other I sign in. How do I switch to the other account so as I can sign in by Facebook with my premium account
Not applicable
329 Views
3 replies
0 likes
Even though I have 1 acct I was charged twice for my premium acct.
Even though I have 1 acct I was charged twice for my premium acct.
Casual Listener
590 Views
5 replies
0 likes
Hi there! I have a problem, I have 2 accounts, 1 account being linked to Facebook which I do not use and my new account with premium which is paid for by my new phone contract, my problem is I want to link my Facebook to my new account but I can't do...
Hi there! I have a problem, I have 2 accounts, 1 account being linked to Facebook which I do not use and my new account with premium which is paid for by my new phone contract, my problem is I want t...
Roadie
174 Views
1 replies
0 likes
I do not have a Discover Weekly playlist showing up for me in my library. Is there something I need to do to have this option?
I do not have a Discover Weekly playlist showing up for me in my library. Is there something I need to do to have this option?
Roadie
167 Views
1 replies
0 likes
Dear spotify account,my problemconcers the password setting: I just created a spotify account and whenI try to set the password the account tells me: Spiacenti, ma il tuo indirizzo e-mail non era disponibile. Disconnettiti, riaccedi e riprova. Se il ...
Dear spotify account, my problemconcers the password setting: I just created a spotify account and whenI try to set the password the account tells me: Spiacenti, ma il tuo indirizzo e-mail non ...
Roadie
338 Views
1 replies
0 likes
Hello community, There are advertisers on the Dutch Spotify which haven't a good Dutch language at all. For example this advertiser, Filtr. There stands "ALLE HITS EEN PLAYLIST DAGELIJKS GEÜPDATE", but it has to be "ALLE HITS EEN AFSPEELLIJST DAGELIJ...
Hello community, There are advertisers on the Dutch Spotify which haven't a good Dutch language at all. For example this advertiser, Filtr. There stands "ALLE HITS EEN PLAYLIST DAGELIJKS GEÜ...
Roadie
186 Views
1 replies
0 likes
Hi, I am having trouble with Spotify giving me the offers that were sent to my email. I was on the free one and recieved an offer for the three months for .99 I then clicked on offer it sent me to my account it then said thanks for for trying the sev...
Hi, I am having trouble with Spotify giving me the offers that were sent to my email. I was on the free one and recieved an offer for the three months for .99 I then clicked on offer it sent me to my...
Roadie
325 Views
3 replies
0 likes
Why is paysafecard an payment option when everytime i try to pay with it it says that i cannot use it in spotify??? and its not about the wrong PIN, i´ve tried.
Why is paysafecard an payment option when everytime i try to pay with it it says that i cannot use it in spotify??? and its not about the wrong PIN, i´ve tried.
Roadie
281 Views
1 replies
0 likes
Hi I have seen all these messages about counselling Spotify account and not one tells you how to do it. It sends you to the contact form witch iv done and then they send u back here but its doesn't resolve the problem that I want to council my accoun...
Hi I have seen all these messages about counselling Spotify account and not one tells you how to do it. It sends you to the contact form witch iv done and then they send u back here but its doesn't r...
Community Legend
593 Views
3 replies
0 likes
My music keeps getting paused because my account is "in use elsewhere." I've changed my facebook password, my account email (though it seems Spotify hasn't yet synced that change from FB), removed all offline devices, and logged out of all devices mu...
My music keeps getting paused because my account is "in use elsewhere." I've changed my facebook password, my account email (though it seems Spotify hasn't yet synced that change from FB), removed al...
Not applicable
170 Views
1 replies
0 likes
I need to unlink someones facebook account off of my spotify but it won't let me do it. AGH.
I need to unlink someones facebook account off of my spotify but it won't let me do it. AGH.
Spotify Legend
246 Views
1 replies
0 likes
I tried the sign out everywhere option but still they keep using it!!!
I tried the sign out everywhere option but still they keep using it!!!
Community Legend
283 Views
3 replies
0 likes
Hi, why my Spotify app show premium pause even if I renew my premium subscription. Do I need to remove and download again the app? Thanks.
Hi, why my Spotify app show premium pause even if I renew my premium subscription. Do I need to remove and download again the app? Thanks.
Community Legend
589 Views
1 replies
0 likes
I purchased spotify premium as a gift and the recipient can't redeem it because it says it is only valid in the US. I purchased it on the Canadian site and was charged Canadian dollars.
I purchased spotify premium as a gift and the recipient can't redeem it because it says it is only valid in the US. I purchased it on the Canadian site and was charged Canadian dollars.
Not applicable
218 Views
1 replies
0 likes
I signed up with iTunes Spotify premium and i was charged the full amount but I am a student and would like to use the student discount going forward. I would also like to be reimbursed for this months full price for the student price. Any suggestion...
I signed up with iTunes Spotify premium and i was charged the full amount but I am a student and would like to use the student discount going forward. I would also like to be reimbursed for this mont...
Not applicable
277 Views
2 replies
0 likes
So, I'll be playing Spotify music and it'll be on one song, and then I'll pause the song and close the app. When I re-enter the app hours later, it's on a different song, paused at a random moment. It's always the same album or playlist, just a diffe...
So, I'll be playing Spotify music and it'll be on one song, and then I'll pause the song and close the app. When I re-enter the app hours later, it's on a different song, paused at a random mome...
Roadie
221 Views
1 replies
0 likes
This is how the story goes.... Hi, I have been trying now for 3 days to sort out my subscription. I have used your @SpotifyCares twitter and you have still been very unhelpful in sorting out my problem. my email is (email deleted for security reasons...
This is how the story goes.... Hi, I have been trying now for 3 days to sort out my subscription. I have used your @SpotifyCares twitter and you have still been very unhelpful in sorting o...
Community Legend
454 Views
5 replies
0 likes
