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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382227 Views
  • 918 replies
  • 107 likes
  • Account
  • 382227 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166255 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166255 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96947 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96947 Views
  • 68 replies
  • 10 likes

Cancel subscription and get money back

I recently subscribed to premium but thought I could get the 3 months for 99 cents but it was a mistake and I got charged $10 , I don't want to pay $10 at the moment for Spotify , I have canceled but I'm still getting charged , I don't want the premi...

  • Newbie
  • I recently subscribed to premium but thought I could get the 3 months for 99 cents but it was a mistake and I got charged $10 , I don't want to pay $10 at the moment for Spotify , I have canceled but...
  • 313 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 313 Views
  • 0 replies
  • 0 likes

Problem Authorizing the account on Sonos

I can no longer access my Spotify music through Sonso. ive removed my account and when trying to re add through Manage > Service Settings I get the following message in the dialogue box. "Error There was a problem authroizing the account. Please chec...

  • Casual Listener
  • I can no longer access my Spotify music through Sonso. ive removed my account and when trying to re add through Manage > Service Settings I get the following message in the dialogue box. "Error Th...
  • Zed15
  • Newbie
  • 1978 Views
  • 11 replies
  • 0 likes
  • Premium
  • 1978 Views
  • 11 replies
  • 0 likes

Solved!! How to switch a phone from a userid - how to get a second user id for my second phone.

I have two access to spotify premium - 1 for each phone. But they are both using the same account id.How do i proceed to keep the current account id to a specific phone, then get another account id to the second phone. I made the mistake when registr...

  • Casual Listener
  • I have two access to spotify premium - 1 for each phone. But they are both using the same account id. How do i proceed to keep the current account id to a specific phone, then get another account ...
  • regg001
  • Casual Listener
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

delete account

How do you delete your spotify account

  • Newbie
  • How do you delete your spotify account
  • Ox1
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Login works on website but not desktop player

I have premium and updated my password today. I downloaded the desktop player for mac but I'm getting an error message when trying to sign into it. It says username/password incorrect. error 3. I know that my username and password are correct because...

  • Newbie
  • I have premium and updated my password today. I downloaded the desktop player for mac but I'm getting an error message when trying to sign into it. It says username/password incorrect. error 3. I kno...
  • 112 Views
  • 0 replies
  • 0 likes
  • Login
  • 112 Views
  • 0 replies
  • 0 likes

suggestions?

I'm trying to decide whether to get the premium or the student spotify. Whats the difference? Any suggestions?

  • Casual Listener
  • I'm trying to decide whether to get the premium or the student spotify. Whats the difference? Any suggestions? 
  • maianevens
  • Newbie
  • 210 Views
  • 4 replies
  • 0 likes
  • Free
    Premium
    Subscription
    Unlimited
  • 210 Views
  • 4 replies
  • 0 likes

someone is using my spotify account

Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks

  • Casual Listener
  • Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks
  • Nadiarobinson83
  • Newbie
  • 387 Views
  • 4 replies
  • 0 likes
  • 387 Views
  • 4 replies
  • 0 likes

Solved!! Log in issues

I cannot log in to Spotify. And it reactivated my Facebook account. Why?

  • Newbie
  • I cannot log in to Spotify. And it reactivated my Facebook account. Why?
  • Nico
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Login
  • 227 Views
  • 1 replies
  • 0 likes

Premium account showing as free

So I have just worked out that the Premium service my family has been using and paying for through Itunes since MAY 2015 is in fact NOT premium. I work away and it was only when they complained about the ads on this paid for service,m and I wanted to...

  • Casual Listener
  • So I have just worked out that the Premium service my family has been using and paying for through Itunes since MAY 2015 is in fact NOT premium.   I work away and it was only when th...
  • sebastiankreuz
  • Spotify Legend
  • 222 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 222 Views
  • 3 replies
  • 0 likes

STUDENT SUBCRIPTION

Good afternoon, I tried to upgrade to spotify premium with the student subscription and when I put my card information and saved it, it charged my bank account automatically, but when it asked what school I was attending, I guess it didn't recognize ...

  • Newbie
  • Good afternoon,   I tried to upgrade to spotify premium with the student subscription and when I put my card information and saved it, it charged my bank account automatically, but when it ask...
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

Lost my gift card

Hi,I just bought a 10€ gift card at a store and lost it. Is there some way I could stil get premium for 1 month? I can send the receipt with the payment confirmation. Thanks!

  • Newbie
  • Hi, I just bought a 10€ gift card at a store and lost it. Is there some way I could stil get premium for 1 month? I can send the receipt with the payment confirmation.   Thanks!
  • 336 Views
  • 0 replies
  • 0 likes
  • Premium
  • 336 Views
  • 0 replies
  • 0 likes

Can't login from laptop

I just downloaded the program for my laptop, but it says my password is incorrect. I tried resetting the password; still says it's incorrect when I try to login from the program on my computer (tho the website recognizes the password). I keep getting...

  • Casual Listener
  • I just downloaded the program for my laptop, but it says my password is incorrect. I tried resetting the password; still says it's incorrect when I try to login from the program on my computer (tho t...
  • lacabrita
  • Casual Listener
  • 117 Views
  • 1 replies
  • 0 likes
  • Login
  • 117 Views
  • 1 replies
  • 0 likes

3 moneths for 1$ problem

I had heard about this deal from a friend, looking for a good time to try out spotify, so i figured, 3 months just 1$, sweet. I made an account etc, but when i go to purchase the subscription, using paypay, it just rediredcts me to the "choose an opt...

  • Newbie
  • I had heard about this deal from a friend, looking for a good time to try out spotify, so i figured, 3 months just 1$, sweet. I made an account etc, but when i go to purchase the subscription, using ...
  • Ox1
  • Roadie
  • 152 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 2 replies
  • 0 likes

Solved!! Subscription

Hello, I've subscribed for Spotify 3 months ago, and now I want to cancel it. But it was automatically charged for this month of december. Could I cancel the subscription and get my money of this month back? It was only 1 day ago, if I'm not mistaken...

  • Newbie
  • Hello,   I've subscribed for Spotify 3 months ago, and now I want to cancel it. But it was automatically charged for this month of december. Could I cancel the subscription and get my money of...
  • Ox1
  • Roadie
  • 303 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 303 Views
  • 2 replies
  • 0 likes

Charged twice

I wanted to have the 3 months premium for 0,99€. Via paypal, it redirects me to the same page without doing the pay so then I try via credit card and introduce my dates twice and they have charged twice but I still have spotify free. What happen?

  • Casual Listener
  • I wanted to have the 3 months premium for 0,99€. Via paypal, it redirects me to the same page without doing the pay so then I try via credit card and introduce my dates twice and they have ...
  • Ox1
  • Roadie
  • 114 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Help help help, I can't log in!

I created this account just so I could finally get in contact with somebody! I have another, original Spotify Premium account. I recently got a new phone and had to reinstall the Spotify app, and therefore sign back in but I cannot remember my old in...

  • Newbie
  • I created this account just so I could finally get in contact with somebody!     I have another, original Spotify Premium account. I recently got a new phone and had to reinstall the...
  • 149 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 149 Views
  • 0 replies
  • 0 likes

Fidohub problems with spotify free subscription

Hi!I took a Fido plan with a free Spotify subscription last Black Friday. I used to be a premium member with you guys before that. Fido told me to unsubscribe and go through their Fidohub procedure to activate my free subscription. However, I receive...

  • Newbie
  • Hi! I took a Fido plan with a free Spotify subscription last Black Friday. I used to be a premium member with you guys before that. Fido told me to unsubscribe and go through their Fidohub procedure...
  • 1073 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1073 Views
  • 0 replies
  • 0 likes

Ineligible for chromecast offer?!

Hi,Can anyone from Spotify tell me why, once subscribed to the 30 days free offer you can't get the one offered by google for chromecast owners?I'm *not* talking about getting 4 free months total, I'd simply want the 3 free months that CC owners are ...

  • Casual Listener
  • Hi, Can anyone from Spotify tell me why, once subscribed to the 30 days free offer you can't get the one offered by google for chromecast owners? I'm *not* talking about getting 4 free months t...
  • Tb87
  • Casual Listener
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes

E-Card email delivery (UK)

HiCould anyone advise on how long the usual wait is for these to be sent via email?I have purchased a 12 month Subscription to be delivered by email today (10/12/2015), and nothing has yet been received.Many thanks

  • Newbie
  • Hi Could anyone advise on how long the usual wait is for these to be sent via email? I have purchased a 12 month Subscription to be delivered by email today (10/12/2015), and nothing has yet be...
  • sebastiankreuz
  • Spotify Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes

facebook wont load spotify

Everytime I try to connect my facebook to spotify I get a message that im already connected... I have deleted all my old devices. Uninstalled both facebook and spotify and reloaded both but i still get the same message each time. There is no way to s...

  • Casual Listener
  • Everytime I try to connect my facebook to spotify I get a message that im already connected... I have deleted all my old devices. Uninstalled both facebook and spotify and reloaded both but i still g...
  • alanpeel1963
  • Casual Listener
  • 126 Views
  • 1 replies
  • 0 likes
  • Premium
  • 126 Views
  • 1 replies
  • 0 likes